Paradisus Palma Real Golf and Spa Resort: Clean resort, good service, not-so good food, terrible golf course

Between a 3 star to 4 star. Jumped on a Black Friday deal. Check-in was verrrry long when we arrived at 10:30pm as there was a single guy working and a family of 10 was trying to check in under special negotiated pricing. An hour later of waiting patiently, we checked in within minutes. Oceanview room in Building 8 is spectacular and clean. Great view from the balcony. No noise, no loud music and no little kids. The Reserve has two very nice adult pools, bar, and beach front with plenty  [... read more]of palapas. Compared to Iberostar Grand, the Reserve is newer, cleaner and better. But the Grand is better for food and golf (note though that this is pre-COVID comparison and have not returned to the Grand since 2020....the Grand value and food were in decline as well which is why we have not returned there). Sante for breakfast and lunch are good. However, all dinners are by reservation only except for the one buffet, Lunch Box. Flora/Dominican was excellent. Mexican was gross and terrible where some dishes used the liquid orange cheese like in sports stadiums. Italian is bearable. Sante is good but not great as food and soups came lukewarm. Steakhouse was okay for my sirloin but my wife's veal was tough more like a flank steak (I realise that one does not go to the DR for steak). Not sure what the Grand Cana is like but the Reserve is supposedly the Paradisus top level. Beach is what we go to the PC for and is beautiful white sand and the resort folks serve you well. Unfortunately the ocean is horribly littered with plastic and there are many boats, yachts, (very loud motors and loud & bad Caribbean music). etc….perhaps the source of all that plastic as it is not as prevalent at other hotel beach fronts in PC? I would NOT recommend the Cocotal Golf (sure I am playing golf in January). It is pricey even at the discounted $127 USD if you are staying at the resort ($220 regular if you don’t and trust me, you shouldn’t as there are other nicer courses). Everything is extra charges - practice balls are all cracked, etc. I’ve golfed all over and do realize one will pay more to play at a resort. But this course is a joke. Distance markers (red, white, blue) are inconsistent, dog crap, cyclists and non-golfer walkers (signs all over prohibiting dogs and walkers but I guess the condo and home have more power) are on the course, putting greens are scruffy and inconsistent, carts are older and more worn out than at a local public city-run $25 golf course, sand (no rakes cuz more like cement bunkers) is rarity in the bunkers, but luckily good weather, water, fertilizer and very liberal use of herbicide (spraying something while golfers playing) allows the fairways to be acceptable. Melia seems to be building new condos on the course and will have spend big $$$$$$ to improve the course. Maybe that’s why resort tourists are getting gouged for golf. At check-out, the concierge asked my opinion and quickly filled in the blanks on the food, so it must be a common complaint. I might return to give the Reserve another chance as beginning January is still the “quiet” time but likely not. Will try another resort.

Princess Family Club Bavaro: Family Club Fun!

The family club area was perfect for our vacation with 8 family members aged 2-78. The family buffet was the perfect size for breakfast and lunch. Kids enjoyed the pool and water park. Overall the grounds had beautiful greenspace and natural areas. The main pool and beach is very far from the family club. Taking the trolly made the trip enjoyable.

Occidental Punta Cana: Occidental punta cana

I found that the resort was very well maintained and I was very happy with the accommodations, the pools and the food as buffets and restaurants. The beach was beautiful and unlike my first visit years ago going to a beach was not pleasant since vendors never stopped bothering people but this trip I found even with more vendors, that they all took a no for an answer and moved on without incidents. I only wish that when our flight was cancelled that they would have the ability to allow use of t [... read more]he room till later, we were able to keep 1 room for 4 extra hours at a cost of 10.00 an hour but our bus was only due 2010 but then flight was cancelled and we were stuck in the lobby with a very large crowd due to rain and then very loud music and very warm

Riu Bambu: Ok resort

The hotel was clean .Way too much walking to get around.nice pools.The food was not great.one of the restaurant s the food was too salty.the service could be better.drinks were good.Did not like the taste of their beer

Occidental Punta Cana: Excellent service and value for dollar

The hotel and all other facilities were always very clean and maintained constantly and consistency. A la carte mmeals were very good. We especially liked seafood and steak venues and service. Great beach and fine clean pools.

Royalton Bavaro Resort and Spa: Amazing resort

This resort was incredible. Friendly staff in all areas. Property is clean and beautiful from the front entrance to the beach. Rooms are clean. Food was great in every restaurant we ate in. Any chance issues at all were dealt with immediately. We saw the negative reviews before we went but glad we didn’t listen to them and had a great time !!!

Majestic Mirage Punta Cana All Suite Resort: A vacation like no other.

From the time we stepped off the plane til we left the resort we wanted for nothing! The resort was prestige, food and drinks were amazing and plentiful. The staff was very polite and attentive. My wife and I were actually embarrassed to complain about anything because if something wasn't quite right it was fixed that day! We had a Butler who checked in with us everyday no matter where we were. Please try this resort if you haven't already and if you have you know what I'm talking about!

Bahia Principe Explore Punta Cana: Trip to Punta Cana Bahia Principe Grand Punta Cana

It was so nice to unwind and rejuvenate after a very stressful quarter of my job. Kevin was very helpful in sending us the required information of what was required and information details on the resort we chose. It was a last-minute interaction we received the information pertinent to our destination of choice. The hotel itself was lovely the grounds well kept, a 4-star review. I've traveled to Turks & Caicos, Bahamas, but was looking for a reasonable all-inclusive, trip with nice beaches good  [... read more]weather, and good food. The grounds were impeccable, rooms were decent, the pool was great, beach was nice, but for this resort possibly due to previous weather events very narrow and busy. Walking a couple of minutes, beach widens with more room. Ocean was beautiful, but I would pick a different location next time based on two things. Comfort and surroundings on the beach and mosquitoes. I was fine the first half of the trip but have several bites that are causing me a grief, and I am from Northern Ontario home of mosquitoes and blackflies lol. We managed but based on these two factors would choose a different resort. Food was good we managed to find something we liked everyday. Much better than Cuba! Great job for giving us the necessary paperwork we needed to enter Dominican but better customer service in giving reviews and a more personal review or extra effort on showing the pros and cons and personal reviews was needed.

Majestic Colonial Punta Cana Beach Resort: Beautiful resort

We enjoyed a week at the Majestic Colonial in January, staying in the Colonial Club side. This resort was recommended our Tripcentral agent Karol Chareza, and we are glad that he suggested this as an option for us! Oversll, we had great experience and the resort did not disappoint. We loved the property and the staff at the hotel, we found the service was excellent. We ate most meals at the beach restaurant and loved the open air setting and the gorgeous views. We will return, but may co [... read more]nsider also considering booking at the Majestic Elegance property next door. It was ‘next level’ and had a quieter vibe, which appealed to us.

Sunscape Coco Punta Cana: Coco loc o

no service at booking area. Very little English. We paid for two 2. Beds. On ground floor. They. Gave us Two rooms. 4th. Floor. My. Wife &l. Cannot. Do the stairs returning to the. Desk. Was given a. Room. On. Second floor one bed. Having a shower. The. Water would not. Reseed. Drain. Called for assistance. No one. Came. Having a shower next morning. Flooded hallway. Plummer arrived closed the room A. Employee. Understood our. Situation. Finding a. Another room 3rd. Try. Still [... read more] only. One. Bed. Very. Noisy at night

Barcelo Bavaro Beach: Amazing food very clean

Grounds were absolutely perfect...beach was beautiful. Everything was so clean and staff were helpful. Room was dated but very clean. Very difficult to get a chair by the pool if you didn't play the "towel chair saving game"

Occidental Caribe: Terrible! Shut it down?

The bar staff were the worst in the world. They stand around talking to themselves, roll their eyes and stare at you if you want to order drinks. They purse their lips when handing them over, one even kissed their teeth at me. There are queues everywhere, sometimes an hour long to get into the buffet. To order a la carte, after queuing for over 40 minutes at a time, the staff will tell us they can't book it now, and can't book it for future, but we need to book in advance, but need to book i [... read more]t on the day. It makes no sense. The management must surely be absent, it felt like an unorganised mess, but most importantly the whole bar staff must be fired and replaced. Waiting ages for a drink while they stand around talking to each other, pretending to be busy as the queue just builds up, is so unacceptable. The beach is great, the pool is nice, the room was good, but the staff make you feel so unwelcome and an irritance to their day makes this a 2 star hotel at best, only saved by the facilities. The staff ruined what should have been a brilliant holiday.

Bahia Principe Escape Ambar: Great Vacation

The Resort is Beautiful with the Grounds kept immaculate. Wonderful Beach, Great Pools, Great Service and Friendly Staff always willing to help out if you need anything.Hardworking Staff. Excellent Coffee Shop to grab your morning coffee or Latte.

Royalton CHIC Punta Cana: Beautiful resort

The food was exceptional at the à la carte restaurants and the variety at the buffet was great. The staff at the Chic Royalton go above and beyond to make sure you are enjoying your trip. Unfortunately there are not enough chairs available around the swimming pool. Chairs are reserved and people don't even use them.

Majestic Colonial Punta Cana Beach Resort: A really fantastic trip

The pool area is different, but really liked it, with it spanning from the ocean inward. The food was better than good and bordering on fantastic! The rooms are “tired”, but clean, and they are due to start renovations in the fall of 2025, and once that is done, this will be the most amazing resort. Guest services were extremely helpful, and bending over back wards to correct what ever issue arose with the room (initially air conditioner not working properly, and then it made noise), but they [... read more] fixed it, and tried to compensate us anyway they could. Staff are extremely kind and friendly. Some really struggle with English, but always make themselves understood, and when needed found someone who spoke well.

Sunscape Coco Punta Cana: 3.5 star

U get what you pay for……………………………………………………………………. C……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

Royalton CHIC Punta Cana: Royalton (not so) Chic

We are a group of men who have been enjoying an annual guys' trip for the past 25 years. Over the years, we've visited Punta Cana multiple times, but this was our first stay at Royalton Chic. Typically, we take online reviews with a grain of salt, dismissing minor complaints. However, after our experience at your resort, we felt compelled to share our thoughts in the hopes that constructive feedback will help improve future guests' stays. Areas for Improvement: Sanitation Concerns: Many pu [... read more]blic bathrooms lacked hand soap, which is a significant hygiene issue, especially since guests handle food at the buffet. Also, we also observed bar staff quickly rinsing dirty drinkware without soap. Limited Amenities: There were not enough chairs or umbrellas around the pools and the beach, and the absence of towel cards allowed guests to hoard chairs unnecessarily. Infrastructure: Broken and missing tiles, crumbling areas, and dated furniture detracted from the resort's overall appearance. In our room, the closet doors had to be removed to access the closet. Basic Room Essentials: Bathroom tissues were scarce, bottled water and beer replenishment in the room took four days and 15 requests, and it took an entire week to get batteries for the TV remote. Activities and Entertainment: The lack of water sports, minimal nightlife, and limited activities left us with little to do on-site. Guests even had to clean up the volleyball court themselves to play safely. Dining: While the à la carte restaurants were enjoyable, the buffet was repetitive and lacked variety. What We Enjoyed: Friendly Staff: Your staff’s hospitality was exceptional, and we’d like to give special recognition to Maribi in the coffee bar, Alexandra at the buffet, and Pedro at the bar near the Indian restaurant. They were consistently friendly and attentive, which greatly enhanced our experience. À la Carte Dining: The food in the specialty restaurants was delicious and well-prepared. We strongly encourage the management to conduct regular walk-throughs of the property to identify and address these issues. While we appreciated the friendliness of your staff and some aspects of the dining experience, the resort's shortcomings overshadowed these positives. We hope you take this feedback to heart and make the necessary improvements so that future guests can fully enjoy their stay. Thank you for your attention to these matters.

Sunscape Coco Punta Cana: Don’t waist your money!

When I had booked there was good reviews but about a week before we left for the trip I started seeing horrible reviews warning us about food poisoning, miserable staff, horrible rooms and food. I tried to stay positive knowing some people are over dramatic. When we got there we tried to have an open mind. We were very disappointed when we arrived the first night into our room. The pictures make it look like it’s newly renovated but it’s just a cheep “lipstick on a pig” makeover, very poorly cov [... read more]ering a dated room and not clean at all. The toilet barely flushed and you weren’t aloud to put toilet paper in the toilet, we were told to throw it in the garbage after you wipe. Disgusting. But again we tried to get past it. The bedding was clean at least. The next morning we woke around 8am, excited to hit the buffet for breakfast. It was horrible. The pancakes and French toast were hard as a rock from sitting there or being reheated, the eggs were gross. Both me and my partner felt sick leaving, really disappointed again. We then went to the pool to try and enjoy the rest of the day to find that there was not one pool chair available. So we could sit around the pool as there was not enough chairs for the amount of people at the resort. We got chatting with others at the resort who told us you had to be up by 7am with some people waking up at 5:30am to come down and put a towel on the chair to claim them before others did. So our vacation we had to wake crazy early every morning to run down and try to get a chair, which we did. We then went to the pool bar. The staff there were great and friendly (they were about the only ones), the drinks were good. The pool was gross and had hair and gunk floating everywhere. The weather was hot so we used a whole bottle of sunscreen by the second day and went to go buy another bottle and it was 49$US it was nutts they Jack the prices up in the gift shops to insane prices. We were hopeful the other meals would be better at the buffet and were sadly disappointed. All the food was slop. Meat was raw sometimes in the middle.all the cheapest food products they could get. We tried the restaurants (which we ended up finding out you had to book reservations for and again had to be up by 7am to try and get a reservation, and not all the restaurants were open at the same time.) So when we finally did get into the restaurants they were pretty much the same food as the buffets. The same crap, we got up and left after one bite of our meals at every restaurant. I pretty much lived off of bread the whole week as the food was just unbelievably horrible. I will say we did not get food poisoning like others stated they did but we did have extreme diarrhea most of the trip. Speaking to the other travelers at the resort we realized quickly we were not the only ones feeling this way, everyone we spoke to agreed it was horrible, the food, the wait times for towels, drinks, hard to get any information on anything. Honestly we were excited to come home and have an actual meal. Also side note all the rooms and halls had visible water damage and mold from the ground to about a half a foot up the wall from what we are assuming a flood, and they never repaired it. We were hoping for some entertainment on this trip, it started at 8:30 pm and went on until after midnight so loud you couldn’t sleep until it was over, which wouldn’t have been as horrible if we could sleep in but to get a chair at the pool or dinner reservation that was impossible. And to top it off we went to the beach to find it was dirty tons of garbage washed up and not cleaned up and stray animals everywhere which for me I found really hard to see and made me sick to my stomach as they were mostly limping and sick, and it ruined the dream beach experience for me personally. My only positive experience on the trip was I booked a deep tissue massage at the spa and it was great.

Bahia Principe Explore Turquesa: Horrible experience

During my stay I got food poisoning from their restaurants due to the food not being cooked properly and poor handling of the food by it not being cleaned and washed properly. I reported this 3 times to the front desk and guest services and was never compensated nor provided any medical attention or assistance. I was only given club soda and water that’s it. They took down my information but never filed it into the system. In addition to my poor experience we, as a young coloured couple were rac [... read more]ially discriminated due to our age and skin colour by given poor seating at the back of all the restaurants, poor service that the staff were acting obnoxious and rude and not respectful unlike the Caucasian elder people who came from European countries. I require compensation for the food poisoning that I obtained during my stay that I missed out over 4 days of vacation that I spent over $3000.

Ocean El Faro: Great time Great resort

the hotel is very nice, it was our 3rd time at this resort. The 1st 2 times we had swim up rooms but we booked late and they did not have any available this time. we had a 1st floor pool view room that was okay but should have requested an upper floor with a balcony, but that is personal preference only. They do a good job at up keeping the place, always have workers in the grounds & cleaning the place.. In the lazy river we found that this time there was not enough tubes to float around, not [... read more] sure if it was the time of year or that other people were just keeping them when not in the lazy river. Just a reminder to bring your own. Over all had a great time and would go back