Crown Paradise Club Cancun: Very nice

Checked in and the bathroom started leaking water from the ceiling. After a technician came start cutting the ceiling and fixing it but at 5 pm We went to see our room and a big hole on the ceiling still there with mess everywhere and only at 830 pm at night I kindly asked to change the room nobody offered me that. Paid for Ocean view room completely blocked by a palm tree we couldn’t see the ocean at all. The rooms were a bit old and nothing to do with the pics online. Bathtub blacked o [... read more]ut with the time and seemed not as clean. They were days that we had to ask to come to clean our bedroom even if we had left the room at 8 and come back at 14:00 o clock. When we visited the hotel was I guess under construction “nobody told us anything” and at 2-3 pm while with 2 babies trying to sleep drilling noises and compressors everywhere... impossible to sleep. Beside all that hotel was in good location with many activities and shows for the kids swimming pool view amazing you could see the ocean. Food “buffet “and drinks were very nice. Restaurants were very nice and professional with excellent service. Overall experience it was good.

TRS Coral: TRS Coral, Absolute Luxury

This is most likely the best hotel we have stayed at, and we have been to a lot of resorts in Mexico. We were planning to book another hotel in the Mayan, but thank goodness our travel agent Marnie got in touch with me as she had just returned and asked us to consider the TRS Coral. It is the adults only section of Palladium hotel group in the Playa Mujeres area of Cancun. The whole resort was beautiful, the food was fantastic and we were able to go to all the restaurants in Palladium family se [... read more]ction and the Coral section. The staff were always available to help or just to chat. I would recommend this hotel!

TRS Coral: Amazing resort

TRS Coral was beyond expectation. Our room (Swim out Junior Suite) and the food were top notch. We would not hesitate to go back to this resort, but will likely not be able to afford it, as this resort will likely be popular in no time. It earns its 5 star rating.

Krystal Grand Cancun: Amazing Resort!

Beginning on the checkin they give me a upgrade for a ocean view, the housekeeping was very good every day my room was cleaned and fridge reloaded, the bar the service was amazing e the servers friendly.

Dreams Sands Cancun Resort and Spa: Not the best

Always good to start with the positive, workers are very nice and the place is kept very clean. The rooms are very outdated and damp. We even had a balcony room with a great view of the ocean. The buffet is terrible with not many options but the restaurants are mostly great with lots of options. The steak one and Japanese one are the best. The evening entertainment is non existent and there are not many kids events or options. I wouldn’t recommend for a family to go unless you are going with a [... read more] big group. This resort is nice for older people because it’s small and has very little entertainment.

Seadust Cancun Beach Resort: Wonderful experience

Amazing service all the way since reception desk, belt boys, room, public areas The fact that you don't need to reserve for restaurants is fabulous and you can also go everyday to the same one if you want make a difference; the point here is that all are so good that you don't know which one to choose in general the hotel is a great value

Seadust Cancun Beach Resort: Perfect family hotel

Food is amazing, public areas are shining and the rooms are very nice Family areas everywhere and hospitality is taken seriously The swimming pools gets clean daily The combination of swimming pools (the pirate boat, toboggan, big swimming pools) make them fit for everyone Amazing experience

Melody Maker Cancun: Beautiful

The resort itself was very beautiful and was decorated very nicely. The sushi restaurant is amazing!! However the service was good, housekeeping was few and far between. We requested to have our room cleaned multiple times but they did not show up. Also, be aware that this is not a party resort as described, the bars close pretty early so if you want to party you’ll need to leave the resort- which can be expensive. Also when we went (late July) there was lots of locals and older couples, which [... read more] was not the crowd we had anticipated. The staff spoke little English which made it difficult to properly communicate.

Melody Maker Cancun: Beautiful

Despite the negative reviews, I found this resort to be very beautiful, clean and amazing service. The food was amazing and the buffet had lots of options. The sushi restaurant was also amazing and our server really went above and beyond to make the trip special. Our room was basic and there was lots of construction going on beneath it but it was still very nice. The only complaints I would have is the lack of entertainment at night despite being advertised as a “party resort”. Also the ocea [... read more]n had a ton of seaweed and limited space that we were actually allowed to swim in. Another negative is that the housekeeping took forever to come, if they even did show up, despite calling down to request them multiple times. But overall I was shocked with the quality of the service and food. Overall I would say this resort exceeded my expectations and I would definitely recommended giving it a shot, despite all the negative reviews.

Melody Maker Cancun: Don’t stay at melody maker

Power went out for 10 hours they did not inform us about laundry they cost over 150 us doller Food was not up to standards Mexico is a beautiful country and there are lots of other good resorts there do not make the same mistake we did But My travel agent Tammy @ trip Central was great if you need to book a vacation call her

Royalton CHIC Cancun: Nice vacation

The hotel was very modern. Kept very clean and regular maintenance was happening in little areas all over to keep it looking it's best. Not overwhelming though. The food was GREAT we definitely did not go hungry with all of the options provided. The beach was beautiful (even with the ONE day of seaweed that invaded the property.) At times the pool was quite crowded as there is only one main pool, one diamond club pool (upgrade required) and a small kids splash pool. Over all we did have a  [... read more]pleasant time. This also being our first time in a high rise type building. (In my opinion I like the villa resorts best for young families) Would return again for a couples getaway.

Royalton CHIC Cancun: Best resort I’ve been to!

Beautiful resort, gorgeous decor with very friendly staff and great service. My only issues were very slow elevators, poor house keeping (replacing glasses cups, no wiping of tables or vacuuming) and faulty USB charging stations in our room.

Grand Palladium Select Costa Mujeres: Best resort experience. We have had ever

The resort was quite beautiful & breath taking, staff were very friendly and welcoming, helpful, especially lobby bar Jorge Luis, Francisco & bellboy Ulises. The buffet and restaurant were able to accommodate all allergies.the managers at the buffet and restaurant went above and beyond for my allergies. The spa treatments and facilities/pools were amazing. Drinks were always cold. Highly recommend the Mango Margarita. The beach and ocean was clean. Had wonderful pools and bars at each pool. The [... read more] taxi carts are quite helpful for getting around the resort and came by frequently. The village had a 24hr sports bar, they had games, pool and foosball tables, xbox, and more. Nice gift shops. Had free different entertainment shows main stage in the village at the resort every night. The only two things that could need to be improved was the rooms had too much moisture it affected our cell phones and everything was damp and have coca-cola products as well

Occidental Tucancun: Amazing Resort as usual

Let me just start by saying that this is my 5th time to this resort and it keeps getting better each and every time. People are fantastic and front desk staff is always accommodating. Bellman remembered me as i got off of the shuttle. The food was crazy good. Although I did travel alone this time I was made to feel as if I wasn't. I recommend Linda Vista Mexican restaurant and you can make as many reservations as you want. I expected a lot of locals because it was middle of July yet there [... read more] were about 50% of beds available always. The seaweed problem is not as bad as has been portrayed. The pool temperature was ideal and I had nothing but sunshine all week long. I can't wait to come back here again. Shout out to Ismael in the lobby bar and the other fine staff. Michael in the adult pool during the week of July 17 - 22 was fantastic and I can't believe someone had the nerve to complain about him that they weren't being served as he was very attentive and professional at all times. I had room 3001 which had two balconies and oceanview room as well. Spacious rooms and very clean.

NYX Hotel Cancun: Amazing resort, great service!!!

Master suite 532,beautiful ocean view, small hotel with great amenities,staff is amazing Eddy bar tender!!! Sebastian and Gustavo!!! Sport staff, Daniela reception!!! Staff from restaurant beach, All Breakfast team, Housekeeping, every and each person in this hotel make our vacation special. Thank you for great service!!! All of you delivered the Wow!!! We will definitely come back.

Oh Cancun The Urban Oasis: Comfortable stay in the city

Nice hotel room and a good pool. Bus stop to the Hotel Zone is nearby. Big supermarket and crafts market are across the road. The air conditioning is the room was blowing very hard and could not be regulated.

Melody Maker Cancun: Great experience!

The hotel was amazing, staff was super nice and helpful. Service was great, atmosphere was incredible. The room was gorgeous, my friends and I loved it! The only thing is the water in our room turned off s couple times for like and hour. But other than that we had a good time !

Excellence Playa Mujeres: Amazing resort!

Great staff, great venue, great beach. The restaurants choice is vast and the quality of food was great. We liked it so much we actually bought the very same package to our parents as a gift the week following up our trip. Thanks Angela!

Grand Palladium Select Costa Mujeres: Perfect Dream Getaway!!

The hotel was amazing. The rooms were very clean and quite large. The bathroom is quite big and the soaker tub was so relaxing. Clara kept our rooms clean. The Italian restaurant was our number one choice for a la carte and the steakhouse was our second choice. We did not enjoy the Mexican restaurant. The kids club came in so handy for us as we have a 6yr old daughter and 21mth old son. It was the first time I left my son with a sitter and Gloria was very patient with my lil guy as he is a han [... read more]dful. Our 6 year old loved the activities and enjoyed going for lunch with the other kids. She especially loved the huge pool and both kids enjoyed the kids pool with the slides. Ulises our bell man is amazing he took very good care of us and made sure we got to our room safely and picked us up on time to take the taxi back to the airport. The Poseidon buffet is across from the beach and the seafood was really good but I especially enjoyed the fresh stir fry made for you. There was plenty entertainment for the kids and adults and the stores are quite nice. The staff at the Grand Palladium Costa Mujeres resort is who made our vacation so amazing. They are all so polite and don’t ever pass you straight. They ensure to say Hola or Beunos Dias no matter who they are. We will definitely go back as we missed it the second we left!!! Can’t wait for our next vacation!

Excellence Playa Mujeres: Phenomenal experience!

This was a perfect vacation. The service was outstanding from check in to check out. The friendliest most efficient staff I have encountered. The grounds and room was beautiful. The beach is perfect. The food was great.