Riu Flamingos: Good

Hotel was great Sunwing sucks both times I flew with them my luggage was gone through first time I had two red locks arrived at hotel with one red and one gold second time we bought tea combination locks upon arriving missing one lock. Both times no paper in suitcase explaining why never flying Sunwing again

Grand Decameron Complex Bucerias Trademark: Royal Decameron Complex Beacerias

cons Buffet not great. Not much variety and often not very hot. Beach area peddlers constantly asking if we wanted anything. No pool swim up bar. No drink service pool side or on beach. Had to book ala cart each day around 7 am. Pros Super clean resort. Staff constantly cleaning. Grounds were well taken care of. Pool side snack shack awesome with great service from Manuel. Bar tenders very friendly and sometimes entertaining. Buffet staff very efficient and quick to serve.  [... read more]Found very little issue with language barrier. Could always find someone that speaks English. Resort was easy to to navigate. Security was good. Never felt unsafe.

Riu Flamingos: 8/10

We found the resort to be awesome! This was our 2nd visit to this resort! First off, the area of Nuevo Vallarta is wonderful….so clean and safe to go for long long walks. Would stay there in a heart beat. The Riu Jalisco was also great….We only had one complaint our room was never clean. The guy tried for sure, but the first night, I stripped the bed and pillow cases and got someone to put fresh bedding on. There was someone else sand in our bed and the floors made my black socks di [... read more]rty. We had to ask for bath towels 3 times in a week. But still we tipped 50 pesos a night and still a pi$$ poor clean job. I will write the Riu and mention this issue... But other than that it was great!

Krystal Grand Nuevo Vallarta: Fantastic Hotel

Don’t believe the negative reviews!! Booked the resort and then started to see a lot of negative reviews so I was really nervous but those nerves were quickly calmed. The resort is beautiful. The main building and large pools are no and in amazing condition. Our room was huge with a living area and separate bedroom area. The food was good (very typical Mexican resort food). Staff was very friendly and very accommodating. My only negatives are lack of seating at the pools and beach [... read more]. Yes you have to get up early to reserve pool or beach chairs. They say you aren’t allowed but everyone does it so to ensure you get seats you need to reserve early. This is the same at every Mexican resort I have been to. Also the service in the al la cart restaurants can be very slow. We loved the resort and would definitely go back.

Grand Decameron Complex Bucerias Trademark: Great resort

Everything is clean and the staff are friendly. The food is awesome and good variety. There is lots of lounge chairs too and pools. The rooms are adequate but it would be nice to have a coffee pot etc.Also the drawers fall out so the rooms need better dressers. I would definitely stay again if the price is right

Samba Vallarta: Great winter destination

Ok I read previous reviews and found them petty. This resort is a great place for the budget minded shopper who just wants a place to hang your hat and relax which also includes decent food and entertainment with fantastic service. The staff go out of their way to make sure your vacation is memorable .

Las Palmas by the Sea: Excellent Resort - perfect size

The hotel room was excellent. It was clean, roomy, with balcony and the view of the ocean and grounds was spectacular. We watched many sunsets and started every day with a look at the ocean from our balcony. We loved the waiters who were friendly and very attentive. We sat mostly at the larger family pool. The adult pool was boring and so many people smoked it was hard to breathe at times. The noise at the family pool was sometimes overwhelming. The activity leaders were very much into t [... read more]heir jobs and enthusiastic but always aimed at the teenagers. They spoke less English and were sometimes too wordy and not easily understood. But they were very nice. Perhaps there could be a little time of quiet. Families sometimes want to hear their kids and play their own games, and sometimes parents just want to read quietly. The crazy games were the best to watch. We also enjoyed starting every day watching the huge waves and saw dolphins, whales and silvery jumping fish. This was the first time we saw whales - very special! The food was excellent and ate most of our meals at the hotel. We did go to the town for dinner a couple of times as a special treat. The entertainment was good for the kids and rather lame for the adults. I don't know why you don't promote more authentic Mexican music and traditional culture. We love Mariachi's but couldn't find any performers this year. Over all our stay was excellent and we will be back again next year. Thanks to all the staff for a wonderful job!

Fiesta Americana Riviera Nayarit: Mexico 2019 vacation at Dreams

Excellent resort. All the staff were wonderful and best pool we have ever swam in. Lots of activities for everyone to enjoy. Lack of privacy in the unit, but we knew this beforehand so not a big deal. Nightly entertainment was wonderful!

Sheraton Buganvilias Puerto Vallarta Hotel: Mediocre - no beach!!

The hotel was very clean except for room service dishes left in the hall all day and evening causing a nasty smell. The staff was attentive. The "beach" was all huge rocks and not accessible. The food was very disappointing. I've had better in Cuba. This is a resort I would avoid in the future. I was not supposed to be charged for in room wi fi as I sat through a timeshare seminar. I confirmed this with the hotel before I left. To my shock there is a charge on my visa for the wi fi.

Sheraton Buganvilias Puerto Vallarta Hotel: Sheraton Bouganvilla, Puerto Vallarta

The hotel and rooms were well kept. There were dirty dishes in the hallway from room service we walked by that were there for many hours while cleaning staff ignored them. This was almost daily during our 7 day stay. The most disappointing part was the food. The dining room had a huge selection of choices. However it seemed you were always getting warmed up leftovers. Food was fried, greasy, and overly spiced. It would be better to have quality rather than quantity. The fruit select [... read more]ion was good, salads mediocre, and I could spot last nights dinner leftovers. The loaf bread needed a towel to cover hands from touching when slicing. The dessert was really boring and always the same. Never the basics like standards like creme caramel, nice cakes, or ice cream....... mostly decorated dry cupcakes. A humourous thing was on top of the cupcakes, there was a single raspberry.....cut in HALF. There was no variety. They definitely need a new head chef. Barbara Lomax ordered wifi,and there was a problem of charge that she will address. I wouldn’t go back to this hotel. Mary Pfister

Las Palmas by the Sea: Las Palmas

Excellent value Tv service should be upgraded We brought a flash drive loaded with things to watch Staff try hard to help at all times Same problem as always with people reserving lounges at 7:30 and not using them till after lunch. Food is good especialy breakfast and desserts always excellent. Alehandro stands out as a server. Small tip every day for the maids got us extra towels and water when we needed them. Although it was all inclusive we went to town often for dinner the prices a [... read more]re good and food was great.

Grand Palladium Vallarta: Lovely resort

Lovely grounds, great food with lots of variety, nice size - not too big, not too small. Awesome staff that are ready to serve. Lots of activities although we chose to spend most of our time reading and walking. Resort is on a cliff, so be prepared for lots of stairs to pools, restaurants, beach and different locations in resort. No elevators. Resort is located 45 minutes north of airport in a remote area so very quiet and away from towns or other resorts. Pools are nice but wish there was [... read more] a larger one for actual swimming. Pool bathrooms were in need of more frequent cleaning. Resort is in a cove so the beach is not large and there is little opportunity to take long walks along the beach Great opportunity to watch or try surfing.

Grand Decameron Complex Bucerias Trademark: Excellent!

We were very pleased. This vacation was our 2nd time here. One of the overall cleanest resorts we have been too. Staff here are very friendly and helpful. Could always find something to eat. Would not hesitate to recommend to friends.

Delfin Beach Resort Puerto Vallarta: Great location and value

The location is ideal with beachfront and Old Town on the other. Staff are very welcoming. Food and interior improvements recently. Loved the new look in the main dining room overlooking the ocean. Very clean and great value for stay.

Marival Emotions Resort and Suites Riviera Nayarit: Large and well managed resort

We had an excellent experience, the room had a great view and was to our full satisfaction. This resort has sooo may good Restaurants and buffets some close to the ocean ideal for lunch or dinner. The variety of food is amazing and absolutely delicious. The staff are very friendly and helpful, could not as for better. The beach is large great for swimming or walking. We enjoyed our stay very much, thinking of returning next year.

Las Palmas by the Sea: Would not return

We would have been ok with the resort as the location was perfect, enjoyed the adult pool and the staff were great as we had read in reviews. The downfall was there were many people within a few days that were violently ill for 12 hours which speaks to me of food poisoning. There was a lady there who took the names and room numbers of all the people who had become ill and not eaten anywhere off site when presented to the hotel they were most apologetic and promised they would be more careful and [... read more] look into hand sanitizer before entering the dining area. We watched for any sign they had taken it seriously and nothing was done. I approached the Air Transant representative who let me know there was nothing she could do as if she made complaints she would not be allowed on property. Then as we spoke with Americans who were also becoming sick when they reported to the hotel they were informed that the Canadians had brought a virus to the hotel.

Friendly Fun Vallarta: DISAPPOINTING ROOMS

We were assigned a room with no balcony and looking out the window with a building wall. They said it is nice and quiet here. So we went to the front desk and were told if you want an ocean view you have to pay more per day. I paid $1500 for one week and they want more money. It's only a 3 star hotel. Will definitely not be back. They give you the worst room so you can pay more for an upgrade. Must say people working at the resort are very nice. We ended up with a room that has a balcony with  [... read more]a big palm tree in front of it but at least can open the doors for fresh air.

Iberostar Selection Playa Mita: Pleasant,relaxing resort

The rooms and facilities are great. Drinks and food were very good. Staff was friendly and helpful. Alacarte restaurants not exceptional. Coffee was often cool and not great. Wine was good. The beach was not swimmable most of the time we were there. Though you can take a dip when tide is low. Plenty of beach chairs to relax in and watch the waves. Beach was Not the best for kids. The biggest drawback to this hotel was the distance to town or outside activities. For the city tour we were a [... read more]way for 10+ hours with 7 pickups and drop offs on the way!

Canto Del Sol: Excellent Resort

This is a smaller resort, the staff make you feel at home! The place is sparkling clean! They are working non stop to keep it that way. Everyone was friendly. The restaurants were okay, if you don't like them you can walk almost anywhere to find what you want. Snack bar was awesome! Pizza, shrimp lots of choices! Jorge and everyone take care of you! They only down side we found - if your room turns out to be on the ground floor and you look out to the restaurant - move! They start ar [... read more]ound 5am and that is the end of your sleep! Excellent location. Only a bus ride down town or a 25 min walk. Lots going on around the resort. Excellent place, would return.

Riu Flamingos: Worst hotel in Mexico!

The Riu Jalisco is not a 5 star hotel! Overall the hotel and general staff were ok. However, the hotel management is terrible. My wife got food poisoning on the third day we were there and I reported it to the hotel management. Instead of offering help the hotel manager, Paula Garcia Alvarez, denied that it was food poisoning and insisted we had brought a virus from Canada. She then threatened to quarantine us both to our room and said we would not be allowed to fly back to Canada on our departu [... read more]re date. They then insisted we went to the hospital to be checked for this 'virus' but didn't assist or pay for the testing and transportation cost. We went to the hospital and the test was negative as WE HAD FOOD POISONING NOT A VIRUS! The only person that cared or helped us was the on site Sunwing Representative, Gabriela Orozco. She escorted us to the hospital and translated for us as well as waited for the test results. She also took care of our transportation costs to the hospital and check in on us daily. She was fantastic. My wife was sick for a week! I would not recommend this hotel, not because we got food poisoning but because the hotel management treated us so badly. We have gone to Mexico many many times staying in 3.5-4 star hotels, all of which were better than the Riu Jalisco.