Bahia Principe Explore Coba: Beautiful resort

Well kept and maintained resort. Staff were friendly and helpful. Food was delicious and plenty of variety. Activities and facilities were wonderful. Second visit to Grand Bahia Principe Coba and will return for another visit.

Royalton Riviera Cancun Resort and Spa: Best Vacation Ever !!

The Royalton was an excellent resort to vacation at. The staff, the grounds, the food choices were all amazing. We could not have chosen a better place to vacation. We had a very relaxing week which is just what we wanted. Everyone was very friendly and willing to help us in anyway they could. The weather was hot but there was always a nice breeze to keep you cool. The pools were clean and very refreshing. We walked the beach every morning after breakfast. The entertainment staff were ver [... read more]y friendly and always offering great choices of things to participate in. The room was very nice and clean. The buffet was lovely and had a very good selection of things to eat. All the restaurants we tried had excellent service and great food. The bars were all nice and had yummy drinks and the bartenders were all very anxious to give us whatever we asked for. It was just a great all around vacation and we would definitely go back to the Royalton in the future.

Sandos Playacar Beach Resort: Good Resort - Large Beach, Decent Food, Mediocre Experience

The beach was large and had lots of chairs and space (the resort was quite empty) The food was good, the burrito and crepe place was amazing but the buffet had cheap meat but lots of options and a good breakfast. The overall service and feel was poor, half the staff was not very happy or accommodating, if you showed up a minute late or anything they would not serve you. This was one of the weaker points of the resort for sure. We only had the bottom tier bracelet but really a third of the re [... read more]sort is for higher tier customers, which was annoying even though it wasn't a big deal. The rooms were kinda run of the mill, same as every other okay resort. We did have an incident where some woman's panties (clearly not mine as I am petite and they were large) appeared hanging in our bathroom while my hisband and I were out in the morning, which was quite disturbing. The rooms were adjoining so we were not sure if it was staff or other guests but we were not pleased. Either way, after expressing our extreme disgust and numerous complaints we were moved (well we moved ourselves and packed everything up - how fun) to move to a higher tier section of the resort. The room was almost identical and I think we got to go to another smaller buffet in the morning but I really don't think there was a difference. Also some staff memever between me arriving on the bus to going to my room broke my suitcase (the handle could no longer be pulled out to roll so now it's trash) so that's another negative. All in all I think this is a meh resort, wasn't worth what I paid but kinda what you expect from this price point in Mexico. I will not be going back.

Secrets Aura Cozumel: good location

The lobby is small but check in was fast, Hotel grounds needed trimming yet staff on hand was always busy and friendly. With the sister resort next door there was lots of restaurants and all were good.Pools were warm and relaxing with great poolside service from Isabel and Victoria and there secretary.We had the same waiter in two different restaurants and eric went out of his way to make sure all was well.Buffet seamed to be under staffed as sometimes no one to serve pasta or no one behind co [... read more]oking area at all. The food in general was good .Beach is very rough make sure you have watershoes.

The Fives Beach Hotel and Residences Playa Del Carmen: Good resort

Good resort but not on par with the Grand Palladium in Mexico. We spent 2 weeks here in April 2017 and had a very nice time but this resort did lack a few things. First, there was a great lack of evening entertainment and the resort seemed to be in business for the sole purpose of selling wine. Our 1 bedroom jacuzzi suite was AMAZING and the food in every restaurant was beyond our expectation. However, every time we turned around they were trying to sell us wine...even the house wine that is in [... read more]cluded with the all-inclusive. Upon check-in we were given the wrong room, a step down from what we paid for. This was corrected the next day but not without a 2-day inconvenience. The service was top notch and above what we could have expected. The food was an A+++. Any and all issues were dealt with immediately and with great care and if it wasn't for the constant attempt to sell us wine it might have been perfect. We have visited the Palladium on 5 occasions and were never pestered to purchase wine, or anything else. We prefer the laid back feel of the Palladium and the much more available night life that they offer over the Azul but having said that, the Azul was a solid 5*.

Hotel Marina El Cid Spa and Beach Resort: Wonderful Staff

Hotel was very nice. Wonderful friendly staff. Avoid timeshare people in front lobby...some can be very pushy. I asked at front desk which one was the concierge to book dinners. We loved the pools and to walk abit around the grounds. The beach is to be desired...has alot of seaweed and was a bit rocky in water...wear water shoes. But plenty of chairs on beach and cabanas. Plenty different foods at buffet at every meal...something for eveyone. We ate at to a la cart dinners....was not to ex [... read more]cited about meals....mexican and the marina (seafood) thought there would be more variety. We tipped just about everyone so bring alot of small bills. They are adding on many new bulidings so it will be much bigger resort. We do enjoy smaller resorts so we may not go back but we did have a good time. Also wanted to add the small town of puerto morelos, a small fishing town, is good for a walk or bike ride in to do a bit of shopping. We walked the beach but didnt enjoy it..too much seaweed and difficult to walk on.

Hyatt Ziva Puerto Vallarta: Beautiful resort

I did enjoy the resort. The elevators were very slow and the rooms were great. The food was excellent. Dining at the Blaze was awesome. Oscer was our waiter and his was the best. Very attentive and so nice.

Secrets Huatulco: Fantastic

My husband and I were on our annual vacation for his Birthday and our 25th Wedding Anniversary. This is our 5th time to a Secrets and it didn't disappoint We thought we would have been upgraded under the circumstances. The room was very nice and clean and Elizabeth the maid did a great job. We had a great view of the Ocean from our balcony - probably the best in the South. The hotel was fabulous. Food was great and service fantastic except the Bourdeaux, which is disappointing as the French [... read more] is usually great. The waitress did not bring my wine or any bread and barely understood what we said. Other than that the food was great and service also. the best was the Castaways where we had a private lunch under a tree with a gorgeous view of the ocean with the seafood filled grilled pineapple boat. AMAZING. Pools were fantastic and clean. Beach was very well kept and the servers worked really hard especially Margarita. THANKS!. Only complaint I would have is the smoking. You really do need to re-inforce that it can only happen in designated areas. Also you should spray for mosquitos. I got a lot of bites which I've never experienced at other resorts. Great job Secrets - we are definitely going to have a 6th visit somewhere. Diane and Rob

Hilton Vallarta Riviera Resort: The Best

I can not say enough about this resort. The food in all the restaurants was fantastic. The service was the best. The resort itself was a 5 out of 5. The only down fall if you consider this a downfall would be its a little remote from town but the bus which you get across the street would take you there.

Occidental at Xcaret Destination: Occidental at Xcaret

We stayed at the resort for 7 days. A few disturbing things happened. 1. A 3rd floor balcony fell off onto the ground. (no one was injured thank goodness) 2. While in the main dinning room buffet a pot light fell from the ceiling crashing to the floor. (again no one was injured) 3. At one of the pools a very foul odor (sewage) would appear. On a good note the staff was very kind. Our room was great and very clean. Food was good and I enjoyed having 3 buffets one in each area so  [... read more]we didn't have to walk from one end of the resort to another as the resort is large. The wildlife and vegetation were amazing. Having 3 areas to sit back and relax 2 pools and the ocean was very good. Not much poolside service people had to go to a bar for refreshments(not a big deal for me) We were told the Hotel was in the midst of being a Barcelo. Not sure if it meets up to that standard yet. For anyone who likes adventure the Xcaret is good and a 5 min. walk. I thought for the money it was a little much as we aren't the adventurous type. I was told it would take 2 - 3 days to get through it. We took 5 hours and went back for the show in the evening. It was $98.00us each.

Occidental Costa Cancun: Great week!

Wonderful rooms, great staff and being upgraded to first club upon check-in was amazing! Food wasn't great, the queso and guacamole was watery thin, the desserts bland and spices were either through the roof or non-existent. Oriental restaurant was by far the best. Mario and Walter with Go Natural Excursions were amazing and we felt safe. Consuela at the lobby bar was a super hero when a wallet was left behind on top of being an awesome waitress. I would have no problem staying at Occidental Xca [... read more]ret again, but next time I would eat out more often.

Occidental Tucancun: "Truly home Away From Home"

Barcelo Tucancun Beach also called Occidental Hotel This hotel has very good service from the time you get at the main lobby to the time you leave.The staff were amazing and very helpful. This is should a clean and welcoming hotel. The location is perfect and the food is spot on with plenty of variation. The grounds, beach is beauitful and pools are very well looked after.Rooms are very cleaned and truly a fun hotel. The hotel has alot of activities all day night food. I would recommend this  [... read more]hotel to anyone. They did alot of changes The front Desk Receptionis now much larger with a open - concept with multiple windows, a glass wall blur the boundary between indoor and outdoors letting natural light flood. The Main Bar is much larger and brighter and adds enjoyment and relaxtion. It is in tune with the wants and needs and desires of today. The Gym has great equipment,which I truly enjoyed.

Sandos Caracol Nature Resort and Water Park: A really wonderful resort with so much to see and do!!

My family and I (2 kids, age 11 and 7) love nature and animals. This place had both. The grounds of this resort are so lush and tropical and the animals everywhere were amazing. The staff are really pleasant and kind and went out of their way to accommodate our special dietary needs (Vegetarian and Celiac). The room was newly renovated and the beds were so great. We had a new Signature Eco Junior Suite. There was a king bed and another room for the kids where they had a bunk bed; bottom bu [... read more]nk was double size, and the top was single. There was even a trundle drawer for a third bed for a third child. We needed to request extra hangers as when we arrived there were only 7 to hang all our clothes. There are two WC's and two showers with frosted glass doors. The plumbing was alright but the water pressure wasn't great and my long hair took forever to rinse. Not a big deal - it was nice to take things slower anyhow! We were on the third floor and had no bugs in the room as per my request at booking. We did have a little gecko (not much larger than a quarter). He went under the bunk bed and we never saw him again. Kids thought that was fun! The food was superb. Buffets were constantly overflowing and the choice was big. The A la Carte restaurants were really great although we only tried El Templo (Japanese Teppenyaki) which was dynamic and delicious, the Italian, La Riviera (Mediterranean), and La Salvia (Vegetarian), our absolute favourite. La Salvia is right by the ocean and we were hugely impressed by the selection of really great gourmet vegetarian food. Even for meat-lovers, there is great choice and you really can't pass up the view of the ocean with it's crashing waves at dusk. Although the resort seemed to be aware of gluten intolerance, they didn't offer much up for desserts at the buffets. There was not one bread, cracker, or dessert that I could eat. Even the ice cream, I was told, had gluten in it. I didn't want to risk trying just in case! The rice pudding seemed safe enough, however one day, barley was substituted for rice but the food label wasn't changed; it still said Rice Pudding. I made the mistake of eating four spoonfuls before realizing I was eating barley. (Anyhow who has Celiac Disease knows the severity of this mistake). That's my only complaint about the food/buffets; if you have food allergies, you really do play a guessing game. The fruit was a yummy alternative however which I didn't mind in the least! The mango and pineapple were so sweet. The drinks in this resort were the best we've ever had. All the bar staff were incredibly friendly. My kids loved Chicken Itza (the non-alcoholic smoothie)! The entertainment was great. Excellent theatre. Comfortable seats, really modern, with great lights and sound. My only complaint is that the music was ridiculously loud. So loud that it hurt our ears. Every night the shows were so loud. We saw four out of seven shows and spent the other nights exploring and playing cards in the lobby. Beach is lovely. Lots of great sand to play in. The surf is stronger than Holguin in Cuba or Punta Cana, DR. There is a lot of coral and rock in the water so you need surf socks. There are pockets of sandbars that you can get to without water shoes, but if you want to wander or play, I'd recommend surf socks or water shoes. The vegetation and animals, like I said already, are really what is memorable about this place. The eco activities and the friendly staff make it a truly unforgettable experience. I highly recommend this resort to any family with children.

El Cid Resort Castilla: 2017 El Cid Castilla Mazatkan

To start with this is a. very busy resort. I was most impressed with the people, they were all so very friendly. A special shout out to the waiters around the pool area, Thomas,Luis, Martyn, they made us all feel very special. The food was OK but I was really tired of it after 9 days... Overall we had a great vacation and would go back but maybe try the Marina next time, it didnt seem to be as busy and was a very nice resort also.

Hilton Vallarta Riviera Resort: Fantastic Resort & View to die for

This resort was one of the best we've stayed at! The hotel Location is perfect, private but only 10min taxi downtown. This hotel ticked all the boxes and is luxury (I am very fussy where I stay).. The lobby layout & view is fab! Rooms are modern, well kept and the balcony/view is outstanding & relaxing. The pool/beach areas were great big, beautiful lots of space & with an added bonus of a pool bar, though the beach area is small it's still just enough! The mojito bar is absolutely fabulous the  [... read more]setting, decor perfect. Everyday the pool have activities, fun things as it's adults only it's like a party, though quiet an relaxing at the same time not too loud. The staff were brilliant so friendly, fun & helpful. There is entertainment on every night & its actualy really good they have some talented people in the fire show & the reggae band were excellent. The whole vibe of the place is just great although the food wasn't anything special & room sevice menu is quite limited. Overall it was a fantastic holiday the hotel definitely made my trip and will definitely be back to Puerto Vallarta & will definitely stay Grand Fiesta again. Whether you are young, old in between looking for a fun or quiet holiday in a modern luxury hotel still at an affordable price then this is the place for you. Do my hesitate to stay here.

Barcelo Maya Beach Resort: Great Resort

Hotel was very nice, Rooms were clean, well maintained, great shower. Some noise from other patrons late at night. Grounds are well maintained. Our room in the 4000 level was centrally located close to the pool, beach, buffets. The beach in front of the Maya Beach Resort was great, well maintained, lots of chairs. Great selection at the buffets, but no fresh mango. A la carte restaurants, Japanese was the best. Front desk service, check-in and check-out was adequate but could definitely b [... read more]e more efficient. You would think that large resorts like this, with many vacationers coming and going, would have this figured out.

Secrets Playa Mujeres: beautiful resort

wow where do I start? the resort was fabulous, the grounds were beautiful. All the work is done by hand. Very impressive. I felt it necessary to tip a couple of gardeners a buck, because it does not appear that they get much recognition. The rooms were awesome as it turned out we were able to upgrade to a oceanview/pool view room. the resteraunts were all awesome, great service or shall I say prompt service. Never had to wait for a table.Now on the flip side if I may the pool bars were nice a [... read more]s long as you drank alcohol. That being said I am unable to drink a lot through the day, for medical reasons, therefore i'd go to the pool bar for a pop my order was taken and then I had to wait for the guy to ask another group of people and make there six drinks or however many and get back to me with a simple pop, was not impressed with that. All other staff were very friendly and helpful.

Iberostar Waves Paraiso Beach: Fabulous Resort

I booked my vacation with trip central as I have before with great experiences.We went to the Iberostar paraiso beach on recommendations from a friend and was not disappointed.The rooms are just right in size and very clean.The workers in the buffet are very friendly and have a good selection changing things up every night .The pool area is well kept and the staff come around to make sure they include you in activities.They also have a shopping plaza on site where you can purchase jewelry clothe [... read more]s etc along with a free ice cream parlour coffee shop and burgers a disco for adults.All in all this place is like heaven always cleaning and maintaining things .I will definatly recommend this resort to anyone going to the mayan Riviera thanks

Las Brisas Huatulco: Las Brisas Hutatulco

Back from a great vacation the weather was fantastic high30c . The room was great the beds were very great to. This is not a place for a person that doesn't like to walk a lot of hills. But you can call and they will pick you up and drop you off any ware. this is our second time at this hotel and would recommend it food was excellent .And all the staff 100%you have to give it and try and see it for yourself . One thing after you are baking in the hot sun and have a good tanned . You have a littl [... read more]e burn on yourself a day our two before you go home. Take that few min taxi trip and go for a mud bath well worth the 12 p go and enjoy and feel like a million bucks after words.

Buenaventura Grand Hotel and Great Moments: Buenaventura Grand and Spa.

This hotel is on the beach and just a couple of blocks the the famous Peurto Vallarta Malecon, a beautiful walk along the beach with shopping across the street, the downtown and the Romantic Zone. It is a smaller hotel (4 stories) and has had a lot of upgrades. The staff at this hotel is just wonderful, the grounds and outside public places are beautiful! The dining is a raised patio on the sand, the food and seating are 5* There is a buffet as well. We have been to this hotel about 10 time [... read more]s and will go again! Most of their staff have been there a while and welcome us when we arrive. We feel like we are at home!!