Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21889 Reviews)

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Jessica7  - 

Verified Purchaser

Bahia Principe Explore Tulum: INCREDIBLE RESORT!

This resort was absolutely amazing. The food, the hospitality, the views. Extremely clean and well kept, and no chance to get bored or have nothing to do! Every possible activity you can think of! Will definitely return. Not to mention how surprised I was at how good of a family resort it is as well. Although we stayed at the tulum (amazing for couples) part of the resort we visited coba (one of the hotel areas in resort) as well and would recommend it to anyone going on a family trip. Grand Bah [... read more]

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Private  - 

Verified Purchaser

Bahia Principe Explore Tulum: Amazing resort

Everything was amazing, the food, the resort, the room, the crowd,and the staff. So much to do at the resort, which means no need to leave the resort. Everyone were really friendly and nice. The beach was a bit dirty.

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Themillsons3  - 

Verified Purchaser

Crown Paradise Club Cancun: Ideal for kids of all ages

The resort is really designed for families. Great pools and kids club. Baby club needs some updating and tighter rules re: ratio of adult caregivers to child. Food was ok, rooms were ok. Very good location.

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CFox  - 

Verified Purchaser

Barcelo Maya Palace: Fabulous time!

This was our second time to the Barcelo Palace, so it's alwasys going to be a comparison to the first time. Two changes that I didn't like: the bedding, and the pillows. Honest to God, the sheets felt like they were plastic, and the pillows were so large they were hard to sleep on. Other than that we enjoyed everything about this resort. I loved the ocean, the on site shopping, the friendly staff, and a la carte meals. The french restaurant was our favorite and we went twice (like we did last ti [... read more]

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John  - 

Verified Purchaser

Bahia Principe Explore Akumal: Excellent resort

The grand Bahia akumal in Mexico was truly amazing,the people went out of their way to help and always pleasant.the hotel itself was breathtaking and the nature around the resort was truly like living in the garden of Eden .definately would go back and recommend this resort. John and margaret

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Private  - 

Verified Purchaser

Finest Playa Mujeres by Excellence Group: A Must Go resort! :)

Very impressive resort! My mom and me were really enjoyed this experience! Resort is very well designed &located at the other side of Cancun, much more quiet and relaxed; the resort has a very nice layout, beautiful white sand beach, clean&chic interior design; also, they have friendly and helpful staff; Great selection of restaurants(doesn't request reservation, show up anytime at ur convenience &your choice), room service(included) & bars; they also provide guests daily scheduled &activities t [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Club Cancun: Good place

Pros It's a nice resort with a good layout. Kid friendly with lots to do. The staff are lovely. Breathtaking views. Within walking distance of attractions. Italian and Mexican restaurants are delicious! Cons The elevators are horribly slow when they're not broken. When we were there the zip lining was closed down for more than half our trip without warning which was disappointing since that's one of the activities our son was looking forward to doing. Buffets [... read more]

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Jeff  - 

Verified Purchaser

Platinum Yucatan Princess: Great looking on the outside rotton on the inside

Despite the modern decor and outstanding American interior design, the service was lacking for the $1800 dollar price tag. The cab company the hotel endorses never seems to have change for a 20 and the fares are never the same. The rooms terrible air filtration caused aggressive coughing amongst 60% of our 13 person group. I wouldn't visit again.

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Wendy Winkle  - 

Verified Purchaser

Grand Palladium Vallarta: Great beach for a getaway!

The 3 best things about the resort? Staff Beach Food We especially would like to acknowledge Jorge and Roberto for checking us in and out with ease and introducing us to the features of the resort. And Adriana in recreation for being so fun. One of the best beaches for playing and boogie boarding. The rocks are a bit of a nuisance but the waves were great.

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Jenna Brotherston  - 

Verified Purchaser

Grand Palladium Vallarta: Great Starter Resort!

It was my Husband and I's very first Vacation and we were quite happy with the Resort. The staff was friendly and the grounds were well kept. The entertainment and food at the Restaurants were alright, nothing spectacular. My only real complaint was the smell of septic that constantly lingered. Other than that we had a great time and loved the beach and sunshine!

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Susanne K  - 

Verified Purchaser

Crown Paradise Club Cancun: Wonderful Staff! They make you feel welcomed

We arrived around noon on Thurs Apr 21..check on took a long time but they were very nice. We didn't want a noisy room so he took his time to ensure he found us a quiet room which we really appreciated. Our maid Nelly was fantastic! Every day she left wash clothes folded like teddy bear or a duck or some animal for our kids. At the pool bar was the most magical. The pool bar staff Alberth, Roger, Luis, Kevin, Joel, they are absolutely amazing and they are what make this hotel shine like no othe [... read more]

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Boodie  - 

Verified Purchaser

Riu Palace Cabo San Lucas: Fabulous experience

This resort is immaculately maintained with beautiful decor and grounds. The staff are universally friendly and efficient. The food is excellent, with plenty of choices of venues. The breakfast buffet alone is worth spending time here. There always enough lounge chairs by the pools. It's hard to find a negative, except maybe the really loud entertainment - you can't get far enough away to enjoy the show without being deafened.

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Private  - 

Verified Purchaser

Riu Flamingos: Great Resort

We had a wonderful vacation in mexico. The resort wad amazing and very family friendly. Only disappointment was the fountain did not work. My wife wanted pictures with it. The beach was not all that great,however it had great sunset. The kids had lots of fun in the pools. Our room was always clean and the staff was very helpfull. We would come back to this resort again. Overall 4 stars from us.thanks tripcentral.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Average at best

This was not our first time to the Royal Decameron and if you want average food and drinks this is the place to be. We sent a room request weeks prior to our arrival - not honoured. In order to change rooms you need to be without a room for over 4 hours! They now provide shampoo and conditioner in your room which is new. The employees are always hard at work. The buffet needs to have more variety, the theme nights start to blend together after 2 weeks. Overall, I would go back again for 1 week b [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Palace: Great Value for the Family

Desserts start to get repetitive after 7 days, same with shows. Kids loved the Barcy club, and water park with waterslides, crafts, facepainting, movies, games and all sorts of activities- available 9-9!!, and even take kids to dinner or lunch. No hot Jacuzzi on site, just cold built into the pool. Really only 3 bars. 2 Buffets, but mostly only 1 open at one time ( or staggered only for a short time) Waiter service in the restaurants and buffet, outstanding Buffets have 4* quality, Resta [... read more]

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WandaK  - 

Verified Purchaser

Tropicana Hotel: Perfect location

I love this hotel!! It's location is perfect you can see the pier, lots of activity great restaurants around,hotel food is ok but nice to have options. People are so awesome friendly helpful. Hotel is clean, right on the best beach. Great price save your $$ don't do inclusive higher priced hotels, you feel you got to stay in the resort. This hotel has only 1 drawback the beds are very hard( really hard lol)

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Private  - 

Verified Purchaser

Riu Flamingos: Peurto Vallarta gem resort!

We stayed a week in April 2017 and had an awesome time! Our whole family travelled there with 2 teenagers and my husband and I. there was lots to do for all of us. Beach is very wavy- which we liked. we enjoyed jumping the big waves but for younger or weak swimmers- it might not be the best. Food was excellent and lots of variety. I loved that there was a lot of fresh fruit and veggies. Room was good with a balcony. But no tub- not an issue for us. I would go back again. See you next year!

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Adrianh  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: Stunning resort

If only for the vibrant colors, this resort would earn the label "stunning." But it deserves this label for many more reasons: the helpful staff, the numerous pools, the fabulous restaurants, and the gorgeous setting on a two km beach. The resort is crowded by other buildings on every side, yet it maintains its character. The five buildings are attractive and the rooms are very clean. The food is delicious and the drinks flow freely. The only drawback was the enormous crowds that packed t [... read more]

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Private  - 

Verified Purchaser

Riu Caribe Cancun: Riu Caribe

This resort is up to the standards of all the other Riu resorts in areas of service accommodation, etc but fell short of our requirements. If you are fair skinned or dealing with someone in a wheelchair it would be best not to go to this resort. There is very little coverage available at the pool and makes it necessary to either book your place at 5am or shuffle your chairs to "chase the shade". More importantly, the resort is in several levels both inside and out of the main building. Ther [... read more]

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Nemrac17  - 

Verified Purchaser

Barcelo Maya Colonial: we shall return!!!

Overall it was a wonderful experience for both of us. First visit and definitely not our last Entire Barceló Resort was absolutely beautiful, spotless grounds "manicured". Restaurant staff were friendly but obvious language issues made conversation challenging but that wasn't unexpected. Always greeted pleasantly by a hostess for dinner Staff at front desk and other guest services were very helpful. Nighttime shows were okay but not that exciting. Our room was suppose to be "oceanview" It w [... read more]

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