Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21820 Reviews)

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Private  - 

Verified Purchaser

Bahia Principe Explore Coba: Great Resort

Just returned this week from 7 nights at the Bahia Principe Coba. The resort is beautiful, they food was great and the people were very nice. Only problem we had was that we had difficulty booking restaurant any earlier than 8:30. Everything was already booked up. We did get to eat at the Brazilian Restaurant Gran Tortuga. The food was delicious. I would recommend it. Coba is not on the beach so you have to go through either Tulum or Akumal to get to the beach. The water was very rough and t [... read more]

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Private  - 

Verified Purchaser

Grand Oasis Sens: Great week

Rooms-clean, modern, fridge restocked daily. Check In- fast and friendly. Beach- beautiful, clean and you can walk for miles.Unfortunately if you are a beach person and like to swim in the ocean don't go here. The waves are huge and red flags are up everyday meaning it is not safe to swim. Drinks good but watered down. Staff extremely friendly and accommodating. Entertainment okay but we prefer resorts with a theatre and theatre style shows instead of burlesque or cabaret style however they wer [... read more]

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Private  - 

Verified Purchaser

Secrets Aura Cozumel: For a secrets would rate a 3&1/2

Keep valuables locked,Things go missing.long waits for dinner.scenery beautiful.not going back.older resort needs updating.concierge believes they have nothing to do with the people harassing you to go to 1 hr meetings you know what I mean

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Kevin1984  - 

Verified Purchaser

Crown Paradise Club: What a disorganized and disfunctional resort!

This hotel looks amazing in the photos, boasts amazing reviews of the kid-friendly amenities, and seems like a perfect place for both children and adults alike to unwind in comfort. Unfortunately, this understaffed poorly housekept, non-hospitable resort is far from the fantasy portrayed in its descriptions. The rooms and hallways were poorly looked after leaving garbage from past and present guests for days at a time. The pools, at times smelling of urine, were glazed over with sunscreen whi [... read more]

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GabeLoranger  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Amazing Resort with friendly staff

This vacation was one of kind. Staff was very friendly the minute we got there and continued throughout the week. The sushi bar was amazing. The food was great whether the buffet or the a la cartes. Can't forget that Maria was the best server/bartender on the beach!! We would definitely recommend this resort to everyone.

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Adam  - 

Verified Purchaser

Grand Oasis Cancun: Great Staff and Atmosphere

A friend and I spent 8 days at the Grand Oasis. Overall the resort is a great place to vacation. The staff continuously went out of their way to make sure our stay was as enjoyable as possible. Personally when I go again I would get one of the upgraded room packages as the room we stayed in wasn't in the best shape. The air conditioning barely blew any cold air the and balcony sliding door wouldn't fully close making it quite uncomfortable to sleep. The food was better than I had expected and th [... read more]

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Trip of a lifetime!

Amazing! I loved everything about this resort. The rooms where beautiful and spacious. The food was to die for, from the a la cartes, to the buffets, to sushi bar... all on point! The service was great, absolutely no complaints. The drinks were delicious, which I tested many kinds during my stay haha. The beach was the best I've ever seen! The spa was awesome, clean, serene, and soothing. I had a massage (honestly the best I've ever had). Hmm what else.. Oh yes, the disco was allot of fun too! I [... read more]

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Private  - 

Verified Purchaser

Secrets Playa Mujeres: Very nice resort

The beaches were definitely not as the photos shown in the brochure. The rooms are very nice. We were in room 3001 very close to the ongoing construction and we were O.K. with that, the pounding didn't start till 9am. The food was great, the Italian restaurant was very disappointing. The biggest complaint was with the staffing at this resort. The expectation of staff to receive tips was some what uncomfortable. It was like a sense of entitlement. I have several examples to share but who will l [... read more]

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Glenn  - 

Verified Purchaser

Platinum Yucatan Princess: Great Resort but very Europe Artzy

Hotel was fantastic. Different in the sence of new Art decorated rooms but everything was great. Beach was great but not a lot of swimming area but very warm water. food very good except steak house myself and others all complained it was not a great meal. The Japannese hibachi was one of the greatest shows and audience participation ive had at the dinner. They brought in a great fire show and the breakdancing team from mexico was one of the greatest teams ive ever seen. Only complaint was [... read more]

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Private  - 

Verified Purchaser

Secrets Playa Mujeres: Beautiful Resort

This hotel stands out for its cleanliness and quality of food, drink and service. Every drink was made with the best top shelf alcohol assuring a amazing drink. Every meal was made to be the best it could be, using quality ingredients and paying attention to its detail. We booked with Trip Central and Carol was amazing. She paid attention to every wish we had and put us in s resort perfectly matched for us. Sunwing were there for our every need as well, helping us build a perfect vacation.  [... read more]

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Capper03  - 

Verified Purchaser

Sandos Cancun: Kid friendly

Grounds were awesome, Cenotes, Myan ruins, animal shelter and lots for kids. Rooms were just ok. Washrooms are very tight. Food was ok. Service inconsistent. Late check out was not available as described. Some staff were not friendly others were great.

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Private  - 

Verified Purchaser

Dreams Aventuras Riviera Maya: Great stay!

This resort is small. I loved the idea of no bracelets or reservations. Pools stayed open till 11. The beach is small lots of seaweed. The chairs on the beach are booked by 7am which is a downer. Food was great. Rooms were clean staff treated you well.

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LefrancS  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Small intimate resort

The resort is not too big. was beautiful, the rooms were comfortable and well stocked. High end a la carte restaurants and impressive buffets. Friendly, helpful staff. It was the cleanest resort I have been to The beach was nice Enough pools

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Exceeded our expectations!

We were pleasantly surprised on every level! Resort was very clean including our room - No bugs anywhere Buffet and snack bar food was really good overall, fruits and salads were always really fresh A la cart restaurants were excellent! Our favorites were the Thai / Japanese and the Piccolo Italian Service was exceptional everywhere in the resort - the buffets, lounges, bars, a la carts, including booking dinner and the Transat reps . Everyone went out of their way to make our holiday grea [... read more]

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Amazing resort

It's a small resort, but you have everything you want. The rooms, the grounds are very clean, the food a very good variety. Best of all you can go snorkelling and see some 🐢, the entertainment is also good. The staff are very friendly and are always ready to help you make sure you have everything you need. Excellent resort, so far one of the best.

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Pretty awesome

This was a great resort. A sushi bar on the beach, nice rooms, cool staff, good drinks. All around noiiice. My only complaints are that you they didn't allow reservations for the a la carte restaurants. That was fine if your two people but any group over 5 couldn't get in for a good 1.5 hours (which is like, at least 2.5 hours in Mexican time). Also, there's too many stairs at the disco. Really though, who puts so many stairs in front of a bunch of drunks. Might as well make me climb a la [... read more]

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Amazing Experience !!

All in all this resort was amazing! We attended a wedding and the services were great! All 27 of us were very well accommodated. The beach was beautiful and well maintained despite the crazy amounts of daily seaweed that rolled in. The turtles and snorkelling were beautiful. The food was good and the staff was very polite. Also they changed our bed sheets and comforter covers everyday, which was very pleasantly surprising since they don't even do that in Canada. The only complaint I have [... read more]

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Private  - 

Verified Purchaser

Ocean Riviera Paradise: Good for families, not good for an adult couple wishing for a quiet, relaxing vacation

The resort is very pretty, well decorated, and clean. Staff were mostly very friendly, and the food was pretty good! This resort would be great for families as there is a lot for kids to do. However, traveling as a couple that prefers a quiet, relaxing vacation, this resort is not the right one. There is no "quiet" space in the entire resort. All pools have loud music, and are quite crowded. There is an adults only building/pool, however it is also really quite loud and rowdy. We would not r [... read more]

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Juliedianne  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Lives up to its 5 stars!

We LOVED this resort. The food was delicious, the staff were so friendly and helpful, the grounds and buildings were meticulous. The beaches were well cared for and there was no shortage of pools or shelters from the sun. We made great friends with the sea turtles, lizards and geckos. For families or couples this is THE place to stay. If you are looking for a really crazy nightlife this likely isn't the place but if you are traveling with friends its perfect.

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: Amazing resort

We really loved this resort. It was very clean and had very friendly personnel. I would love to come back some time and spend another vacation. The transportation within the resort is well organized and the hotel is super kid friendly.

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