Riu Emerald Bay: Nice place

The hotel was nice. The food was good. The biggest disappointment was when we checked in. We were put on the second floor which would have been fine,providing my view didn't consist of a concrete wall. WhenI asked to be moved to a room with a view, they said that was the roomI paid for... Two other couples that travelled with us, received rooms on the 12th floor... and paid the same price. I returned to the front desk, and told them I would pay the 400 pesos per night for the upgrade, but that  [... read more]I was very disappointed. The gentlemen upgraded us to the 10th floor, handed me my cc, and said there will not be any upgrade fee. Antonio at the pool bar, was absolutely amazing!

Hotel Castillo Huatulco: Such a great time!!

We stayed at hotel Castillo from April 14th-21st and it was amazing! Upon arrival we felt more than welcome! Staff was great, hotel was very clean, food was delicious! We loved being able to walk the strip and people watch from our balcony. We were also Able to watch the hockey playoffs at a couple bars which was nice. We will 100% be back!!

Breathless Riviera Cancun Resort and Spa: Look no further !!!

O.K. finally found the resort that has it all !!!! Seriously, a quiet area to soak in the sun and surroundings ; Another, somewhat crowd mixer and yes, the "party Pool" !!! So you are the boss of deciding what mood you're in and what you are looking for at that very second and minute of each and every day..... totally kept bouncing back and forth from the party pool area to the relaxed area............just not as young as we used to be........L.O.L. Definitely , would recommend to all [... read more] adult age groups.........especially those who like a little fun party

Riu Emerald Bay: Riu - clean accomodating resort

The hotel was impecably clean, the staff was extremely friendly and helpful. Cleaning staff went out of their way to ensure that the guests were happy (Elizabeth) would return for another visit, the beaches were cleaned daily, the pools as well. Overhaul good value and exceptional friendly people

Valentin Imperial Riviera Maya: Amazing resort and will return.

Everything about this resort is great. The main pool is just amazing, big, relaxing and beautiful. The food at the restaurants are very good. Everyone can find something good to eat. The only little negative about the restaurants is that 1 is closed at night they rotate them. The rooms are big and the balcony is big but none really have a view because of the trees. The staff is unbelievable, friendly and always want to help. The beach is great but time of trip the water was rough (red flags) ev [... read more]ery day so only a small area we were allowed to swim. It was still great being in the water. The resort is big so if you are not keen on walking you really have to pick out your building in conjunction on where the restaurants are.

Catalonia Yucatan: Stunning Resort!

The resort was beautiful. The beach was small, but it was lovely. The staff was helpful and friendly. Food was great. Pools were warm and the swim up bars were great. "Leo" was our favorite bar tender. Room was nice.

Riu Palace Mexico: Great Resort

Grounds and beach amazing food was absolutely perfect some trouble with air conditioning in room able to change rooms without difficulty close to shopping no complaints staff awesome to deal with friendly and courteous

Grand Sirenis Mayan Beach: Big Place but Nice

The hotel was overall very nice. Food , service, cleanliness was good. Beach was rocky but some sandy , softer spots. One thing , the Bride and Groom should have received an upgraded room. Their room was the same as ours but they didn't even have the glass part separating the bathroom. We saw an upgraded, ocean view room and we feel that the newlyweds should have had that kind of room.

Tukan Hotel Playa Del Carmen: Older Mexican style Hotel - certainly not a beach club

The picture of the hotel is a little deceiving. It actually is covered in plant life, which was okay but could see little from our room, which overlooked the pool. The building itself was old but clean, and was a walk-up, which I knew before I left so that was okay but for someone older they should be informed because it would be very difficult. We had a bit of trouble getting through the grounds to get to the front of the building because it was like a maze so we went out the side door to t [... read more]he alley, which was fine for us, no clock, no phone, no coffee pot which probably is the north american style. However, the front entrance and side entrance were right on or close to Fifth Avenue and we could walk everywhere and eat at the restaurants. The local food was really good and service great. On a scale of 1-10 I'd give it a six. I don't think we'd go back to the area though. We love Mexico and we'd move on.

Iberostar Waves Paraiso Beach: Beautiful grounds, friendly staff, relaxed atmosphere

We stayed at Iberostar Paraiso Beach for a week coming a couple of days before the Easter weekend. The resort is huge and the grounds are beautiful - like tropical gardens but with lots of wildlife - some like coatis are native to the area others like pink flamingos or peacocks are brought to be used as part of the decoration :) they seemed quite appropriate though :) We even spotted a couple of toucans :) It's actually several hotels under the same brand name - each one in a different price [... read more] category - I think 5 in total ranging from the budget Del Mar to the exclusive adult only Grand Paraiso. We walked around the neighboring Paraiso Lindo and Paraiso Maya in the evenings (the lobby bar of Maya is a replica of Chichen Itza pyramid with replicas of Chaac Mool and I think Mayan calendar - very impressive). Some reviews complained about the size of the resort in the sense that it requires lots of walking - we were actually glad we could walk off the calories :) Those who prefer transportation to walking can actually use the hotel golf cart service running between lobbies and the beach which is very efficient. The rooms are super clean and in good condition. We asked for an upgrade to superior rooms and were upgraded without spending an extra cent. My understanding is the staff will always upgrade you if the superior rooms are available - just ask. The mattress was good - the pillows were adequate. My only complaint is the loud air-conditioner :) Some reviews complained about okay food. I disagree - the selection of food in the buffet up by the lobby is plentiful and the quality was at par with other resorts we stayed at. We ate at 3 A la carte restaurants - our favorite for food was Mediterranean (fish was very good - crusty outside and juicy inside and the cake we ordered to celebrate a birthday was light and delicious). We like the Japanese restaurant for the atmosphere - nice show - the food was ok. Brazilian was just ok - would skip that one. We liked the lobby bar for the atmosphere - the bartenders are amazing! The selection of drinks was adequate for a resort of this caliber. Ask the bartender for premium tequilas - they will gladly accommodate you. On some days there was live music in the lobby bar - on other days there was a DJ. Some DJ and live bands were actually very good since the dance floor was crowded :) I would prefer more live bands though if my opinion counts :) Some reviews complained about watered down drinks - bartenders actually asked me if I preferred my cocktails stronger - when they mixed me strong ones - these ones didn't seem watered down at all :) The beach is very good - seaweed didn't bother me at all - nor the rocky areas since we found spots to get to the sea between the rocks :) The only complaint is we had big waves all the seven days - I am wondering if it's because of the wind direction this time of the year or because the shore is not protected by the reef in this area. We went to Cozumel to Chankanaab Marine Park to snorkel - Cozumel is opposite Playa Del Carmen - and indeed the water was super calm - no waves. Trip to Cozumel was actually easy to organize by ourselves: the shuttle from the hotel (5$) takes you to Playa Del Carmen - then 10 min walk along Quinta Avenida takes you to the pier from where the ferry (10$ both ways) takes you to Cozumel from where a taxi (15$) takes you to Chankanaab Marine Park :) The hotel also offers a 1.5 hour trip to a local reef but we didn't do it so I cannot compare the local reef with Chankanaab. Overall this is a nice resort and I will definitely travel to another Iberostar resort.

Occidental Cozumel: Great Week

Got there at night and it was kind of hard to find our room. Room was very nice and roomy with good air conditioning, a very comfy mattress and a large bathroom with separate bath and a big shower with good water pressure. Hotel is small to med sized so never any big lines for anything. Grounds are kept beautiful. Beach is wide and clean and there were lots of lounge chairs available. Pretty good snorkelling right from the beach. Food was above average at the main buffet and the beach buffet [... read more]. The three individual restaurants were nothing special. After 9:30 the only food you can get is at the Pizza bar and quite frankly the Pizza is not good. Ladies at the front desk need to be a little more friendly but the rest of the staff (especially the great bartenders) were very nice and they work very hard whether you tip them or not. Overall a quiet and relaxing vacation at a nice resort.

Riu Emerald Bay: Excellent resort

We had a great and relaxing vacation. Food was plentiful and a great variety. There was something for even the pickiest of eater. I was worried because my son has a peanut allergy, the chefs were there to direct us to peanut free meals. The grounds were well kept. Rooms were dated, but they were clean and very large. My children loved the place. Fantastic time!!!

Riu Emerald Bay: Beautiful!

This was my fourth trip to Mexico and this was one of my favourite resorts! Incredibly beautiful, clean, and friendly. Bar staff were great! Huge rooms, make sure to stay 5th floor or higher to watch the incredible sunsets.

Grand Palladium Vallarta: Beautiful resort

The resort was amazing If anyone has a disability it is a good idea to upgrade to the Royal Suites as there is a lot of stairs. The royal suites are kept spotless the service was amazing, food for all palettes.

Grand Sunset Princess: Won't return

Overall hotel was beautiful but service was not good at all. One of the pools was green and in need of a good cleaning. Sun wing reps had no clue what was going on with transportation from resort to airport. Would not return.

Grand Oasis Cancun: Amazing resort

One of the cleanest resorts I've been at. Staff were friendly and accommodating. Food was fantastic. I don't have any complaints. I wouldn't change a thing about it. I would recommend this resort to any of my family or friends.

Riu Palace Mexico: Had a great time!!

The Mexico Palace is beautifully situated and very impressive, our room was close to the beach and overlooked the grounds. The only draw back for the week was the noise at times it was loud as they were hosting weddings but it was usually quiet by 1 am. The food was unbelievable and the Jacuzzi tub in the room was well used, we did have a few ants in our room as I think the previous occupier may of left food out but they came and sprayed and it was fine after the first night.

Dreams Sapphire Resort and Spa: awesome vacation

One word: Awesome! Thanks! !

Riu Emerald Bay: Excellent hotel

Friendly service, great selection of food. Rooms clean and cool. Kids club was great as well as lots of loungers and pool space. Drinks were good and plentiful. Overall excellent time and all staff were helpful and friendly

Bahia Principe Explore Tulum: wonderful trip

Had a relaxing, wonderful stay however the beach is only good for walking, not swimming, way to shallow, no waves and it is rocky in many places. Food is very good, rooms could use upgrades but overall service and expectations receives an excellent.