Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21889 Reviews)

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Private  - 

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Dreams Aventuras Riviera Maya: Great stay!

This resort is small. I loved the idea of no bracelets or reservations. Pools stayed open till 11. The beach is small lots of seaweed. The chairs on the beach are booked by 7am which is a downer. Food was great. Rooms were clean staff treated you well.

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LefrancS  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Small intimate resort

The resort is not too big. was beautiful, the rooms were comfortable and well stocked. High end a la carte restaurants and impressive buffets. Friendly, helpful staff. It was the cleanest resort I have been to The beach was nice Enough pools

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Private  - 

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Grand Decameron Complex Bucerias Trademark: Exceeded our expectations!

We were pleasantly surprised on every level! Resort was very clean including our room - No bugs anywhere Buffet and snack bar food was really good overall, fruits and salads were always really fresh A la cart restaurants were excellent! Our favorites were the Thai / Japanese and the Piccolo Italian Service was exceptional everywhere in the resort - the buffets, lounges, bars, a la carts, including booking dinner and the Transat reps . Everyone went out of their way to make our holiday grea [... read more]

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Amazing resort

It's a small resort, but you have everything you want. The rooms, the grounds are very clean, the food a very good variety. Best of all you can go snorkelling and see some 🐢, the entertainment is also good. The staff are very friendly and are always ready to help you make sure you have everything you need. Excellent resort, so far one of the best.

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Pretty awesome

This was a great resort. A sushi bar on the beach, nice rooms, cool staff, good drinks. All around noiiice. My only complaints are that you they didn't allow reservations for the a la carte restaurants. That was fine if your two people but any group over 5 couldn't get in for a good 1.5 hours (which is like, at least 2.5 hours in Mexican time). Also, there's too many stairs at the disco. Really though, who puts so many stairs in front of a bunch of drunks. Might as well make me climb a la [... read more]

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Amazing Experience !!

All in all this resort was amazing! We attended a wedding and the services were great! All 27 of us were very well accommodated. The beach was beautiful and well maintained despite the crazy amounts of daily seaweed that rolled in. The turtles and snorkelling were beautiful. The food was good and the staff was very polite. Also they changed our bed sheets and comforter covers everyday, which was very pleasantly surprising since they don't even do that in Canada. The only complaint I have [... read more]

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Private  - 

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Ocean Riviera Paradise: Good for families, not good for an adult couple wishing for a quiet, relaxing vacation

The resort is very pretty, well decorated, and clean. Staff were mostly very friendly, and the food was pretty good! This resort would be great for families as there is a lot for kids to do. However, traveling as a couple that prefers a quiet, relaxing vacation, this resort is not the right one. There is no "quiet" space in the entire resort. All pools have loud music, and are quite crowded. There is an adults only building/pool, however it is also really quite loud and rowdy. We would not r [... read more]

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Juliedianne  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: Lives up to its 5 stars!

We LOVED this resort. The food was delicious, the staff were so friendly and helpful, the grounds and buildings were meticulous. The beaches were well cared for and there was no shortage of pools or shelters from the sun. We made great friends with the sea turtles, lizards and geckos. For families or couples this is THE place to stay. If you are looking for a really crazy nightlife this likely isn't the place but if you are traveling with friends its perfect.

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Private  - 

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Bahia Principe Explore Akumal: Amazing resort

We really loved this resort. It was very clean and had very friendly personnel. I would love to come back some time and spend another vacation. The transportation within the resort is well organized and the hotel is super kid friendly.

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: Captive dolphins in a small pool

At the time of our visit, this resort was keeping five dolphins in a small pool for entertainment. It promoted daily dolphin shows and swim with dolphin activities. I hope that it will decide to end this practice in favour of a more ecologically sensitive direction.

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Private  - 

Verified Purchaser

Riu Cancun: Gorgeous resort!

Just arrived back from the Rui Cancun. This was my 3rd time there and and my friends first. The hotel is amazing . Beautiful decor throughout. The staff so very friendly. I was quite impressed with Marlene a waitress at the buffet restaurant she actually remembered me from a trip 2 years before and asked how my girls were doing. Megial the pool waiter was so sweet . Views from our room on the 15 floor were breathtaking. We had a great time

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Private  - 

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Crown Paradise Golden: Great resort

The cleanliness of the resort was very good. My wife and I had a great time. Service was quick to get to us when we had a problem with the bathroom. The staff was very friendly and helpful, Jose was a great waiter The food was good but a better assortment at the buffet would be great. Too much chemicals in the pool but I could see why as some people never left it to go to the bathroom Overall great time thank you

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Sean2017  - 

Verified Purchaser

Riu Flamingos: Great service, good food, rooms to be improved

The layout of the resort is great. Family / kids friendly, 2 pools (one more of a families with kids type of pool), decent variety of food and extremely friendly staff. Activities and competitions during the day to keep folks entertained. Daily shows at evening by the crew (main area) and "guest performers" by the lobby area where nice. Location is not bad (it's a resort area, hotels are a bit isolated). Located very close to Bucerias village and the town of Puerto Vallarta with a fairly short  [... read more]

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Lulu  - 

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Bahia Principe Explore Tulum: 10 days of bliss!!

We just came back a week ago and had an amazing time! The place is so well kept! The staff was amazing especially Jordan Juan and Pedro from the Yucatán buffet restaurant! Room was great and food was really yummy! The nightly entertainment was awesome. Thanks to everyone that had a hand in making this wonderful trip happen!!

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LisaJ  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Great Resort

Great Hotel!! Food was excellent, our room was amazing, overall we had an excellent vacation. The beach could have been better there was a lot of seaweed but the staff was doing their best to try to keep it clean.

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Private  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Good resort

Azul five has good pools and responsive, helpful staff. It has great clean rooms and clean restaurants facilities with professional cooking personal. From a point of view of a person with celiac disease, all the food that was ordered specially was very good, especially in Arezzo restaurant. However, the "gluten free ", free serve table at Flavours restaurant wasn't safe for people with celiac disease because of high contamination. All other people were touching it and some items from gluten fr [... read more]

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Private  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: excellent resort

Dining opportunities at 4 restaurants and the main buffet type restaurant.No bookings required.Perfect. Food was very good and plenty of variety. Rooms clean,comfortable and marvelous view from our deck. Fiesta room gave us breakfast opportunities on our floor and alcohol and snacks in the evening. Well run resort with everything we needed to relax and enjoy the sunshine.

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Arik_b123  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing Resort

Room are clean Service is excellent Food is great Resort is perfect Everything that we did/had/made was excellent We would be looking to stay in Azul five Beach Resort for more vacations We would recommend for our friends & family to go there

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Private  - 

Verified Purchaser

Bahia Principe Explore Akumal: So so

Not a luxury resort by any means. I've stayed at the coba and it was nicer. Kids all over the swim up bar so we had to drink at the infinity pool with butler service, ooooooo!!! One guy and one guy at the bar that you had to get out of the pool and get but there is a line up including the butler. My rooms ac was sub par, the door would open when it pleased and the phone had to be replaced. Second time at Grand Bahia principe and my last.

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Great resort

The place was lovely.Saw wildlife ,deer,monkeys on our balcony ,flamingo's outside our balcony.The beach was ok, very busy but lots of fish to see. We stayed at the quiet pool, the others were very busy with young or teenage kids. Lots of walking if you want and also a little 17 hole golf putting , which we had alot of laughs playing. The food was good , the best one was the seafood restaurant.Overall a great holiday and clean resort,

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