Our Verified Customer Rating 4

Our Verified Customer Rating 4

(6126 Reviews)

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3rd Beach - tag-a-longs  - 

Verified Purchaser

Melia Las Dunas: Great to get away!

All very nice! Some things could be improved though. More variety in the salad bar at the buffet. Web site implied power was 110v but was actually 220v. Hard on medical devices like CPAP machines. Staff were very helpful at all times!!! Buffet hot food displays cooled pretty quickly if you didn't get there when they were first put out. The secret is to ask the grill cooks to heat up stuff. Generally met our expectations and we would / will go back

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JDLA  - 

Verified Purchaser

Melia Las Dunas: Excellent Resort

We just returned from 1 week vacation with 2 other couples at Melia Las Dunas. The a la carte restaurants(Oriental, Mediterranean, International) were excellent. The cafeteria was great for breakfast and lunch with great food and no line ups. Our room was very comfortable in the adult section. The gardens were beautiful and the beach was very nice and easily accessible. We attended great shows almost every evening. The staff is very friendly.. We are booked to return in March.

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Private  - 

Verified Purchaser

Playa Cayo Santa Maria: Great experience

The hotel grounds were kept clean by hard working groundskeepers. Our room was always cleaned and freshened daily with all in room amenities working perfectly. RUEBEN from the pool bar was the friendliest bar tender and always remembered our drinks he was one of the staff that made our experience great at this resort. The meals were typical cuban meals with some good and some not so good. But you will always find something you like and enjoy to eat. The booze runs freely and cold lol. Coffee ba [... read more]

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Butterflycartel  - 

Verified Purchaser

Valentin Perla Blanca: Mostly trash

Room and resort were not very clean, food was awful mostly pork and overcooked vegetables, bar staff were unfriendly but restaurant and cleaning staff were great, very loud all hours of the day into the night, my sink leaked and toilet broke 2 days in and they were slow to fix, would never recommend to anybody

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Private  - 

Verified Purchaser

Melia Buenavista: Beautiful place

We would definitely recommend this resort to anyone looking for a quiet and beautiful beach getaway. The location is spectacular as there are both sunset and sunrise white sand beaches. Amazing snorkeling on the sunrise beach only 20’ off shore. The staff at the resort work very hard to provide the best (food, room, dining, beach, lobby) service we have ever seen at an all inclusive. Those who have been to Cuba before know that it’s difficult for resorts to have a lot of food  [... read more]

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Private  - 

Verified Purchaser

Royalton Cayo Santa Maria: Smaller more relaxing resort

Our stay at the Royalton was very relaxing. We spent every day at the beautiful beach reading. The staff are very attentive and are happy to help you with everything. Michele and Javier were especially great and went above and beyond to make our stay feel special. Because its a smaller resort the staff are really able to get to know you and have the time to get everyone drinks. You have access to the resorts next door Memories and Grand Memories, with over 3,000 people at those resorts they [... read more]

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Private  - 

Verified Purchaser

Dhawa Cayo Santa Maria: Good resort

Resort was clean. Staff very friendly. Beach and pool was excellent. The only concern was not enough variety of food. Same food everyday in the buffet. Only booked a la cart 2 days in advance so was always booked up. Big shortage of spoons at the resort.

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The Travelling Ginger  - 

Verified Purchaser

Valentin Perla Blanca: Spacious Resort

Friendly staff. Plenty of beach to wander and find your own piece of paradise. We really enjoyed our meals at the French a la carte Oh La La! Our basic Garden View room was very spacious. The food was simple, but varied enough that we were never bored of it.

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Cuba  - 

Verified Purchaser

Resonance Blu Santa Maria: Starfish tropical resort

Wonderful entertainment team. So much fun. Great bands, shows at night. Beach is stunning. Lionel of the entertainment team who is a twin is making people want to visit this resort again. Wednesday nights at this resort is extra special. Champagne, seafood, roast turkey. Pork, and dessert as far as the eye can see.special mention to service staff, norrhay, Brenda, Mary, and Dennis. You made our stay even better. Look so forward to seeing you all soon.

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Private  - 

Verified Purchaser

Gran Muthu Cayo Santa Maria: Beautiful beach, amazing weather and friendly staff

My family spent 7 days here and had beautiful weather and found staff to be amazing and friendly. Asking them their names goes along way. This is our 8th visit to Cuba, 5th to Santa Maria and there was an obvious difference with the food. Less variety, lots of reuse of items. People were sick. The resort is doing the best it can with the shortages the country is facing, but go with this in mind, and keep expectations in line.

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Private  - 

Verified Purchaser

Grand Memories Santa Maria: GOOD POTENTIAL

I have a limited review as only 2 of our 10 days were spent at Grand Memories. After arriving at the hotel at 1:00, our room was still not ready so we strolled the pizza hut, the grounds and checked out the beach - all looked very good and clean. By 5:00 our room was still not ready so we checked with our Sunwing Rep and she went to the front desk and got our key. The room was 'tired' and the door to the room looked to have been broken sometime in the past. Our linens were damp and we put tha [... read more]

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Debbie  - 

Verified Purchaser

Hotel Roc Casa del Mar: Great Time

We spent two weeks at the resort. Food was very good, our room was kept spotless, grounds were pretty. The pool was great...the beach even better. We enjoyed a few shows...sometimes we were in bed early tuckered out from all that sun! Service was excellent. We will return!

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September Hamilton  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Love Cuba

The resort needs some upgrades, lack of some alcoholic beverages and food at times. The overall experience was great. Staff was kind, grounds were clean, rooms clean and ocean beautiful! Marlon was our absolute favourite staff member, went above and beyond to make our stay a memorable one 😀

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Private  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Good resort

Wouldn’t recommend. Food options weren’t good, service was slow. Nice clean resort, grounds beautiful beach way too far. The locals were very friendly. Lots of dogs at the resort.. ants were terrible in the hotel room. 3/5 star

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Private  - 

Verified Purchaser

Hotel Roc Casa del Mar: Awesome Resort

I have visited Cuba a few times in the past I can say that this resort is by far the best one I’ve had the pleasure to stay at. The resort is beautiful, well kept and the staff are hard working and go above and beyond. Well worth it

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Private  - 

Verified Purchaser

Memories Paraiso: Another great stay

Third time visiting this resort- first time since 2014. Beach is beautiful, staff is friendly and would do anything in their power for you. Parts of the hotel are starting to show wear but there were people working on the resort while we were there to update tHe facility.

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Betty  - 

Verified Purchaser

Grand Aston Cayo Las Brujas: Great Holiday

Very clean and well kept. Excellent entertainment every nite Lovely beach and pools .although it is a long ride from the airport about one and half hours, the buses are very nice. We will be back. We have already sent a couple there.

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Vacationer from Toronto  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Sanctuary at Grand Memories

Stayed at Sanctuary at Grand Memories from January 18 to 25 Room: perfect Staff: very friendly but they do not speak English. Cuba needs to invest in teaching kids English at early stage, if tourism is their main income. Hotel Lobby: Small for Sanctuary but you have access to Grand memories and other resorts owned by the same company which are much larger Entertainment: perfect WiFi: 3 free hours are offered, you may buy more at 1 CUC per hour. Signal is poor at Lobby, much better in the r [... read more]

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Private  - 

Verified Purchaser

Memories Paraiso: Wonderful Resort

In general the location is very good ...the beach and swimming pools are great....restaurants, bars are sufficient and offering a variety of food and drinks....the rooms are not bad but needs maintenance......the green areas are so beautiful and well maintained.

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: The Good and the Bad

Beautiful Resort - we stayed at the Coral Level - we enjoyed our private hot tub and the spacious villa. There are not many travellers in this section of the resort - very quiet at the pool, beach, and meals....which I personally like. The biggest complaint was many of the items on the menu were not available. No shrimp, calamari, and most days no lobster. If the menu items were available I would provide a higher rating - perhaps this is just a temporary problem?

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