Cofresi Palm Beach and Spa Resort: Great people - resort needs work

At first glance Cofresi Palm Beach Resort looks great. The lobby provides a grand entrance that, unfortunately, the rest of the hotel doesn't live up to. Our rooms were OK. They were kept clean but the toilet had hot water and the shower, for the most part, had only hot or only cold water. Two of our seven nights were disturbed by drunken singing and yelling. The yelling continued for over two hours, reverberating off the concrete buildings. Another night was disturbed by a car alarm goin [... read more]g off in the parking lot, very close to our building, that was only resolved by the battery in the car dying. The food was generally good and we enjoyed the non-buffet restaurants. The servers were excellent - attentive, friendly and fast. The Pearl buffet can only be reached by stairs - we saw many older people struggling to get around the resort. On our last morning my friend, who we were travelling with, felt unwell and needed a glass of water or juice (she'd just thrown up) before we got on the bus to travel to the airport. I went to the closest bar but the bartender told me he was unable to serve me as he didn't officially open till 10am. Rule-keeping before compassionate customer service is always irritating.

Playabachata Hotel: Ok resort...

Pros: Good food, clean pools and public washrooms and nice beach Cons: uncomfortable beds and pillows, small/ dated bathrooms (no towels some days), unfriendly staff and most did not understand English, bugs in rooms

VH Gran Ventana Beach Resort: Keep expectations low

I would describe this resort as adequate. There are a couple of large pools and a beach. The food is okay. However, I would certainly not expect luxury. The facilities are very old and worn. It was very crowded in mid February and it impossible to make reservations at the a la carte restaurants. By 8am most pool chairs and beach umbrellas were "reserved" but remained unoccupied until afternoon. The Wifi is very slow and patchy and costs $35 USD per week per device outside one public area. The [... read more]re isn't much in the way of entertainment and the most of the staff don't seem particularly interested in their jobs-- expect long lines at reception.

VH Gran Ventana Beach Resort: My experience

Clean, well kept resort. Average room for resorts. Food was well prepared and good variety, even for vegetarians or those with limited diets. Tasty, hot meals. Specialty restaurants were good, especially the Octopus ! That is not to be missed. We took advantage of the Vintage Club with our upgrade. They were excellent to deal with, lattes, bar, canapés, and additional features. Entertainment was o.k with two special shows. I’d definitely go back there.

Senator Puerto Plata Hotel: Beautiful Resort, clean and well kept.

The Resort was well kept and beautiful, very clean, the staff was friendly and the beach was well kept. Some work could be done with the food and evening entertainment. The food was pretty much the same with every meal and the evening entertainment was nothing exciting. Our Sunwing Agent was amazing and was very accommodating. Thanks Bernie for all your help. We were a group of 17 and booked this trip though TripCentral and I have to say that I was extremely disappointed with this se [... read more]rvices, the lack of attention and numerous delay in responses was frustrating, not sure I would use this booking option for future travels.

Cofresi Palm Beach and Spa Resort: Great Resort

Cofresi is a clean, large resort with lots to do. We also had access to the neighboring Tropical's buffet and pool. The weather and food was great. Felt safe and taken care of. This was our 2nd time there and we'll most likely do a 3rd.

Playabachata Hotel: Good resort

This resort was quite nice. The beach is beautiful and quite large. The pools have variety and although are a little older, are still nice and the entertainment group is so so fun. The food is not bad, but there is not a ton of variety so it can get a little old after a while. Rooms are a bit run down but they have everything you need and are clean. Amazing staff, and overall a really fun time.

Marien Puerto Plata Hotel: Awesome resort

We had an awesome time here. Room had everything we needed, the food was good, entertainment was good, beach was good, and we lucked out with perfect weather ! Would recommend this place, great value, bang for your buck!

Iberostar Waves Costa Dorada: A Good Resort - 4/5

It was a good experience. Rooms and ground were very clean; and the pool and activities were excellent. Activities ranged from: Archery, air-rifling, aquarobics, kayaking, volleyball, bocce, horseshoe tossing, and water polo. The safe in our room was not working (the batteries were loose, so the safe would re-set every time we closed the door), so that was concerning. The food was good. There was a wide selection of meats and fruit, but not a lot of vegetables or local selection (think: to [... read more]stones, mangu, mofongo, habichuelas con dulce, etc). Also, their "Japanese" restaurant did not really serve Japanese food, just generic "Asian-y" food like: spring rolls, fried rice, and a 'sushi' containing cream cheese and carrots. The soda and ice-cream dispensing machines would regularly run out of soda and ice-cream. The coffee (cafe con leche) from the coffee dispensing machines was REALLY GOOD! The service was also good. The servers and bartenders would sometimes ignore you in favour of English-speaking American-looking tourists, but coffee / water / drinks eventually came around. Overall, a 4/5.

Iberostar Waves Costa Dorada: Good Time

+ food (big selection), service (well above average), small resort = easy to get around, entertainment team had tons of events - beach (too much seaweed), ocean cloudy, very windy in the afternoon

Senator Puerto Plata Hotel: Perfect staff and wonderful environment

The staff was just amazing, always ready to help with a smile, I felt like a princess the entire time. The daily activities were entertaining because of the active entertainment crew. I enjoyed the dance lessons and the pool aerobics. The food was always on point. The restaurants really outdo themselves. The ice cream was to die for. The pools are clean and crystal clear. The beach is free from litter. If I were to recommend this place I would do it a hundred times. The only downside was the f [... read more]irst night checking in. The reception was so slow. They spent way too much time checking in one person. I feel like they should have a digitized system and just make a few clicks when checking in instead of filling out the forms manually at the counter.

Senator Puerto Plata Hotel: A paradise within the heart of the Atlantic Ocean

Services were incredible and the staff was amazing. Senator resort is a perfect escape to all things fun, relaxation and rejuvenation especially after a long winter season in North America. This incredible resort caters for families, couples, friends or corporates. Fun activities, themed parties and lively Dj's made this trip worthwhile. I was impressed the most about the food and gourmet restaurants, a selection of free snack bars and unlimited drinks. The only suggestion would be for the reso [... read more]rt to stock up the room fridges with more water as 2 bottles a day for 2 people was not quite enough. Face towels would come in handy as well. Otherwise an incredible place to visit. I will definitely go back there again to explore more.

Senator Puerto Plata Hotel: Awesome resort.

The resort was lovely, my friends and I loved it. We were lucky enough to get an ocean front view which made the experience even more wonderful. The staff is great and the food is good (not seasoned enough lol). The hotel staff was very friendly and we loved the facilities. One thing I did not like though was that a group of us arrived to the hotel at 11pm from the airport and had to wait for almost 3 hours to be checked in. We were all exhausted from a full day of travelling and they only had o [... read more]ne person working the front desk. If it wasn't for that particular experience, it would have been perfect!

Playabachata Hotel: Romantic Resort

Beautifully maintained grounds with lots of palm trees. Easy access from room to pools and beach. Convenient public wifi coverage. Love this resort for the friendly staffs and services. Lots of restaurants and bars to go around and enjoy. After hours snack bars very helpful for those looking for a quickie snacks.

Casa Marina Reef Resort: Very enjoyable stay

This resort was more than adequate for a restful and peaceful vacation. The room was clean and well maintained. The pools were great. The beach was even better. The only negative was that it was hard to reserve chairs at the pools.

Sunscape Puerto Plata: Delicious Food

The food was truly amazing at this resort. The presentation, flavour and quality were top notch. The beach was lovely! Lots of shade and places to enjoy the sunshine. Lack of beach chairs was a concern most days. The resort needs to purchase more!! Staff very friendly although the male staff around the pool were much too friendly with our university girls. Way too flirtatious and one actually followed one of our girls to a washroom waiting for her to come out and acknowledge his attention. Not  [... read more]acceptable at all. She was very uncomfortable and even afraid. Service at the restaurants was pretty decent. The only a la carte that we have a complaint about is the Asian Restaurant. We lined up before 6pm to have dinner. Probably 20 people got in before us and we were then told we’d have to wait an hour and a half to get a table. We could see there were empty tables so my guess is they didn’t have enough staff to accommodate the size of their restaurant. Disappointing. Never returned to that one. Rooms were decent although the shower leaked onto the floor each time we used it. Poor design. Overall this was a nice place but the best part was the food!

Iberostar Waves Costa Dorada: Great Value for Price

Overall you get a great value for the a very reasonable price. The buffets were good, they had the standard varieties of food options at both locations. The 3 restaurants which you has book before we’re just ok, nothing special. The property was beautiful and very well maintained. The pools were always super clean and maintenance staff were constantly working all day. All levels of staff were extremely friendly and went out of their way to assist any way possible. The beach was great excep [... read more]t for the locals trying to get to you to buy something. The rooms were very outdated and in need of a makeover, but always clean and well stocked with towels, mini bar items and toilet paper. Wifi was very strong throughout the entire resort, never lost connection once. I would suggest to bring water bottles. Iberostar no longer has plastic water bottles in rooms but water dispensing machines on each floor. Great job reducing plastic!

Paradise Playa Dorada: Above average stay

This hotel was very clean and had the amenities to make our stay great, we would definitely go back! We were there for 7 days and the staff were excellent - food was alway fresh and tasty and had good variety!

Casa Marina Reef Resort: Good resort

Dining could be better .bars could stay open longer and better service. I would like to swim in the pools after supper or have a drink but everything is a little hard to attain. Slow service and not allowed in the pool after certain hours

Casa Marina Reef Resort: Good resort

Dining could be better .bars could stay open longer and better service. I would like to swim in the pools after supper or have a drink but everything is a little hard to attain. Slow service and not allowed in the pool after certain hours