The grounds, public areas, dining facilities are amazing. The grounds are kept in such great condition, nothing out of place and the entire facility is spotless. We did not encounter any unwanted little creatures, dust bunnies, cob webs anywhere - truly a joy!!!We had an problem initially with the room first assigned to us but it was resolved quickly by the hotel manager and his staff. He was always there to oversee all details of the resort and we are extremely grateful.The staff in all areas o[... read more]f the resort were extremely friendly and helpful. The beach is beautiful, the food is amazing - great variety and abundance. Many rooms have already been up-dated, so when this is completed it will certainly be above all expectations. Thank you for a wonderful vacation.
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EastCoastGirlz -
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Occidental Punta Cana: Good food, amazing beach, dated rooms
The beach was breathtaking. The food was good and the rooms were dated. Our biggest complaints have more to do with transat than the resort. Our inbound flight was delayed 3 hours and on our return flight we were left on the plan for 45 min waiting for take off with no AC. I am still surprised no one passed out. The flight staff both ways were significantly less than friendly. And our on site Transat reps...well I could write a an entire review about them alone. They were less helpful ( and more[... read more] pushy sales reps) than the resort staff themselves. Unless you went to see them to purchase something all you got was "come back later" (when they had more time to pressure you into selling something, NOT fix the problem!)
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Doesnt apply to me -
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Melia Caribe Beach Resort: Resort was truly amazing
I have not one complaint to make about my holiday. It was 100%. It was so good all round. Great food. I have never met such lovely people.really helpful and always smiling.lt was a holiday of a lifetime for me.l felt safe and very comfortable. The staff would go out of their way to help. Nothing was a problem.
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CrownRoyal41 -
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Caribe Deluxe Princess: Not even close to a four star
The staff are great at this resort, but it is missing 4 star things like decent shower, proper around the pool washrooms, not running out of towels, stocking minibar with beer as well as water and pop etc...
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Wildthing -
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Grand Palladium Palace: Kilometre long white sand beach
My husband and I booked a loft suite at the Grand Palladium Palace and got a free upgrade to the Royal Suites Turquesa, the Adult only side! With the upgrade, it included 24 hour room service, free WiFi, butler to book a la cartes and fix issues, exclusive restaurants, plus free reign all over the Grand Palladium Complex in Punta Cana!!
As we could use the whole resort, we tried out the buffets at the other complexes.Food is excellent everywhere! Fantastic beach, one kilometer long!
Lots of beac[... read more]h bars along this stretch so take your insulated mug and enjoy!
Personally, I didn't enjoy the dark rum in my drinks, so I requested white rum in my drinks and they tasted much better. Awesome Miami Vice drinks from the bartender at the Brazilian/Japanese A la carte bar!
Shopping was a bit expensive at the on-site stores. There is one shopping strip at the Palace and one at the Bavaro, plus one in the lobby at the Bavaro. Cash machine is in the lobby of the Bavaro, I was able to use my Canadian Debit card, We never went to any of the theater shows, but did the beach party. We really enjoyed the patio lounge at the Palace in the evenings.
The massages were expensive, but we explained we were Canadian and they dropped the couples massage price down to 90 US each.
There is a secret Adult pool between the Palace and Royal side that is awesome. It has a heated pool and is open very late.
My husband and I both loved it here and can't wait to go back!!
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Chalupa -
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Casa Marina Reef Resort: Very clean!
It is dated but the staff are amazing! The food was good, the pools were very nicely kept, the beach was great, the entertainment was awesome! Anything that went wrong was fixed within the hour! For the money it was well worth it!
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CMiller75 -
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Bahia Principe Grand Bavaro: Beautiful Resort
This resort is beautiful!! It is larger than I expected. There is no space between each of the resorts so it feels like one huge resort. Some items in rooms were missing or inconsistent like face cloths, spoons, coffee, drinks in fridge. Make a la crate reservations before you go as it's hard to get them once you're there!! Check outs coordinating with flight would be great. Busy beach and pool so you need to reserve chairs first thing in morning. Special events are not well advertised or reliab[... read more]le (Friday ice cream party advertised but didn't happen, kids' Easter egg hunt not mentioned on check in or on anything given to us so unless you were by the pool to hear about it you missed it...and my 6 year old was disappointed). Shuttles around resort are convenient.
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Spencerlily -
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Bahia Principe Escape Ambar: Great Resort
Beautiful resort, the flowers, plants, grass, pools, beach were all so amazing. The lobbies at the different hotels were all different but unique and beautiful, Our room was really nice and clean as well the resort itself. We enjoyed all the restaurants and booked a few of the specialty ones on our first day, We recommend that you go to the tour guide/ package /welcome meeting as you do get some inside information as well as some other information on booking excursions etc. We recommend that you[... read more] take a walk around the whole resort to see all the lobbies, pools, restaurants and see which ones that you can access. as we talked to some people on the plane going home and they did not realize they had so many areas where they could have spent some time and enjoyed it as much as we did. Would like to suggest that the hotel has an information board or to notify the guests of the entertainment or activities as we missed out on some things that it was too late for us. In closing we will definitely recommend this resort area and especially the Amber for those who would like some adult time and some quiet time, thank you
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Sunnyday2468 -
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Catalonia Bavaro Resort: beach and golf
food buffet was good selection and delicious variety of deserts
Japan a la carte restaurant was a disappointment, too salty, under cooked rice, no desert and we were rushed out for the next group and house wine is awful. Italian a la carte restaurant was very a la dente.
Reservations for the a la carte is not required, but show up early to avoid the long line up.
Free Golf at 2 courses is included with free shuttle every 20 mins. Cart is mandatory. $45US per person, per cart at 18 hole. Tee tim[... read more]e is not required, just show up. The other course is $35US per person per carte.
Course green is ok, course not in best condition, has some water holes, fairways were hard, overall had a good time and it wasn't too busy, so never had to pair up with another group.
When we arrived, our room was Not ready, we were looking for the bell boy to store our luggage and unknowingly we spoke to the time share rep who lied and pretended to be the bellboy. Watch out, they wear white shirts and are located in the lobby and in front of the entrance to the buffet. Stay clear, they will try to give you a free gift (mug, shirt, hat), after you listen their one and one time share meeting which can last 2 hours and it might cost you thousands of dollars if you decide to buy. Also, the time share reps are tricky, they will try to use different words other than time share to attend their meeting/presentation.
Beach had plenty of chairs, water is warm with seaweed, there is always someone cleaning up the cups and seweed. For sailors, you'll enjoy taking out the hobbit cat on your own for 1 hour each day. I recommend booking in advance as this is very popular.
Resort has night club, has music going all night till 5am, with loud music and base. Luckily we were closer to the main hotel lobby and on the other side of the resort . so we didn't have issues.
Housekeeping was excellent and our mini bar was restocked every day.
This resort great for families, has great kids club.
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LadyTrip -
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Occidental Punta Cana: Occidental Grand Punta Cana AMAZING
I just came back from a 7 day all inclusive trip to this truly amazing resort. End of March to the beginning of April. I couldn't believe any of the bad reviews after being there for a day. The staff are super friendly I hadn't met one unhappy person there, this even includes the 3 different excursions we did. The beaches are speechless and we never had to fight for a chair I'm not much of a pool person but there would always be seats available walking by! I would go back for sure I already miss[... read more] some of the wonderful abundance of foods lol so stop thinking about going and just GO and ENJOY!:)
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Russ Fam -
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Blau Natura Park Resort: The PERFECT RESORT
Blau Natura is a Wonderful resort (Don't bother listening to the Negative Folks)
We took our children & each took a friend (6 total) For A Great Time !!!!!
1. It is a Perfect size, not too big (like some fancier ones) & not too small
2. The property is very well maintained inside & out
The gardens and wildlife are incredible
3. All of the Staff are very helpful & Friendly
4. The Food was very good everyday at the Buffet and the 3 Reservation
Restaurants added an elegant touch to our trip with De[... read more]licious food & service
5. The pool area had plenty of lounge chairs for all & the bar under the waterfall
was of course very convenient and fun
6. The Beach was amazingly great and the hotel had more chairs & umbrellas &
Palupa huts for sun shade than you can shake a stick at, very nice
7. Lots of beach toys too, they have 3 Hobie Cats which we sailed on 3 days which
was wonderful (ALL FREE) along with Sail Boards, Kayaks & paddle boards
8. Go to the beach & turn left and you can walk for two miles between the jungle &
the ocean as this is a nature preserve area and it is BEAUTIFUL !!
All of this and its only about a 1/2 hour from Punta Cana airport
We did go on a couple of excursions and all went according to schedule which made our trip even more enjoyable
WHAT MORE CAN ANYONE ASK FOR, SEEK & ENJOY MY FRIENDS
Sincerely:
The Russell's
Snow Country Of Pa, USA
P.S. We Will All DEFINATELY BE BACK, See you soon :-)
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Pauly wog -
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Bahia Principe Escape Bouganville: Great resort, second time we have been there
Great resort. Everyone was friendly, rooms clean. Staff all accommodating. Second time there. Thoughly enjoy it. Entertainment good. Good service from waitress Could not ask for any more. May go back again.
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Bernd H -
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Bahia Principe Escape Bouganville: Good for Relaxation
Well maintained. Always quiet after 10 pm. Clean everywhere and maintenance always evident. Food good but not superb. Generally no trouble booking ala carte but restaurants seemed mostly empty even though fully booked. More staff may be required. Time share and condo sales people annoying. Beach minimal. Water toys extremely limited. Staff very good. Evening entertainment very limited . In adult only area, easy listening entertainment is available between 7 and 10 pm. Bar service in the area is [... read more]however very slow strictly because of a lack of staff. Nightly shows need serious improvement. Activities could be better advertised. If you want a nice place to relax, this should be it, just don't expect high end entertainment, location, or perfectly clear ocean waters. Resort area is relatively small as compared to the average. Don Pablo needs to rethink the window between the bathroom and the bedroom. Purpose for this window is completely unclear. Translucent door to the toilet area adds to the issue. It is possible to watch someone having a shower or poop from inside or outside the room if drapes are not closed. Drapes to the bathroom are opened and closed from the bedroom side of the window. Most of the action is not at the adults only section but in the general non adults only area. Higher quality liquor costs extra (very expensive) but for most people included liquor selection is adequate.
I would recommend this to persons that just want to relax with reasonable standards. I would not recommend this resort to people that want to snorkel from the beach, want crystal clear water, or want ready access to other water activities. If you want good entertainment, not so much. If you want to walk but stay on the beach or the resort, not so much.
Overall better than most 4 stars due to resort cleanliness and service but not sure a 5 star rating is appropriate.
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Hmooner -
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Senator Puerto Plata Hotel: Fantastic staff!
The grounds were beautiful and very well looked after, food got boring after the 4th day, was windy all week so we didn't spend a lot of time on the beach. The a la carte process was ridiculous. Stood in line for 40 minutes to be told that the Steakhouse had been booked but the staff member didn't bother announcing that so we only by chance over heard somebody say it as they walked by.
Our room didn't have water a couple times but they quickly made the repairs so it wasn't off for very long. Th[... read more]e air conditioning wasn't quite up to par - we were okay sleeping but if it had been much warmer we wouldn't have been comfortable.
Staff were fantastic - always saying 'hola' and smiling - absolutely no complaints for them - except . . . . . a pair of brand new shorts disappeared out of my luggage . . .
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Ealady64 -
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Blau Natura Park Resort: This hotel was a Vacation maker/breaker....
Makers:
Beautiful, well-kept grounds, lots of wildlife to watch
All Restaurant food was good, drinks good too. Got a little tired of the Mantovani style music in the buffet restaurant, otherwise got to hear some good Dominican music in areas around the hotel.
Entertainment nightly with the exception of Dominican Night when the vendors come in to sell.
Really lovely buildings with thatched roofs, comfy furniture in receptions and lobby.
Very nice pool area, beach is right after the pool at the [... read more]end of the complex. Large, lots of chairs, lots of activity options with separate areas for swimming and water sports.
Good gift shop that accepted DR pesos or US dollars but not Cdn. Dollars. Best A/C in the building, staff was very nice and helpful.
Staff: Wonderful, kind, patient, polite. Thank you to Kerry, Luis and Angel at reception, Ezekiel and J Flow from the animation team.
The room was clean, the towels clean and white. Thank you Mirabel from housekeeping who brought us a fruit plate and a small bottle of rum as welcome. Very meticulous with cleaning our room.
Entertainment: Each night there were activities for children from 8ish to 9 and then entertainment such as karaoke, Miss and Mr. Blau Natura, Bingo. Especially enjoyed the Michael Jackson review, you could tell the entertainment staff worked hard and long to produce the show
Vacation Breakers:
The rooms have standard key locks with only 1 key; they need to upgrade the locks to a card system.
Wi-Fi is available for 15 min. free each day in reception, otherwise you have to buy premium, which had to be purchased in US currency at the kiosk or if you had enough time with the free internet, it could be purchased with PayPal. Needed help from the staff to get that set up.
The room: yes, the beds are very very, firm, they need to upgrade those mattresses as well as the TVs.
A/C: Not very good, so there was a ceiling fan to compensate, at times the ceiling fan rocked so violently I was afraid it would come crashing down on us as we slept. The poor A/C combined with the high humidity made us northerners uncomfortable in our rooms. We were supplied with shampoo and body wash but not conditioner. Again Mirabel came to my rescue and brought me some without me asking. The shower’s water pressure was rather low and at one point we had no water and had to call down the desk to get it rectified.
Overall, we have a good vacation, but the little things made a difference in the quality of our stay.
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Knoxie -
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Iberostar Selection Bavaro Suites: So So Resort
I would have to really think about recommending this resort. There is lots of upgrading needs to be done with the first thing making sure they have hot water and that the patio doors look. When they say someone will be there in 15 minutes be prepared to wait about 45 minutes to an hour.
Plus side: The a la carte restaurant are great especially the Steak House. Even the main buffet was excellent. You could always find something you liked and the same goes for the beach buffet which turns into the[... read more] Steak House at night. What else can you say about the beach except beautiful and the same goes for the pool.
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Valerie72 -
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Senator Puerto Plata Hotel: Stunning beaches
My 8 year-old granddaughter and I spent a sun and fun-filled week at Riu Bachata. when it came to swimming with the ocean and numerous pools we were spoiled for choice. The room was clean and comfortable. Entertainment first rate and staff friendly and helpful. Food and drink plentiful. All in all, great value
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Sunset Couple -
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Bahia Principe Grand San Juan: Gran Bahia Principe Resort, Trip Central & Transat
We must announce that our recent travel service with Trip Central was most easy and excellent ! Our booking agent was friendly with excellent customer service. The TRANSAT airline provided a smooth and relaxing flight. All was appreciated and enjoyed our recent stay at Grand Bahia Principe San Juan. We have only a single statement for your viewing... "its a must book now and enjoy the friendly service with comfort".
Michel and Michelle
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KHawkes -
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Bahia Principe Explore Punta Cana: Great resort!
The hotel was so well kept and the staff were so friendly!! Beach was beautiful!! The food could have been a lot better, that would have made it a five star! I would recommend this resort to others, I do hope they upgrade their food though.
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Debandpaul -
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Barcelo Bavaro Beach: Beautiful Vacation Spot!
Clean rooms, friendly staff, food in ala carte restaurants and buffet were very good. Huge selection of foods to please every palate, on buffet each meal one section for gluten free.
Entertainment each night, although a couple of nights with a band for dancing would be great. We thoroughly enjoyed all the resort offered.