Excellence Riviera Cancun: AMAZING!!!

We have never been anywhere south so we have nothing to compare to but we were so overwhelmed and impressed on the first day. The staff truly are amazing. They go out of their way to talk to u and make sure your stay is excellent. Their entertainment was great too. The activity staff never stops, they were always putting something on for the guests. Our room was always spotless. My only complaint was for a luxury hotel the towels were pretty tough feeling in the rooms and the bed was hard but th [... read more]ats minor. The grounds were always kept so clean. We would definitely go back to this resort and recommend to anyone going to Mexico. It's close to the airport so you are not wasting time traveling and the staff really do make you feel like royalty. Food was great too. The only restaurant we were not a fan of was the lobster house a and that is only because we are from Atlantic Canada and seafood is our thing and this was a different taste. But overall LOVED IT and miss it already!!

Barcelo Karmina: 5 stars all the way!

The area of Manzanillo is absolutely beautiful and Barcelo Karmina is right in the heart of it all. Beautiful resort, sensational staff and lots of bang for your buck. Nightly entertainment was great and the food was amazing. Will be returning for sure!

Occidental Cozumel: Very nice resort

We had a fantastic week the 4th to the 11th of April at the Occedental Grand Cozumel. Rooms,Gardens Staff were amazing we didn't want for anything we enjoyed it very much we can't say enough about the staff the are all very friendly. I would definitely recommend this resort. Thank you for making our vacation fantastic.

Riu Emerald Bay: Superb Staff, Service, and Security

Our experience at this resort was exceptional. The grounds are inviting, relaxing, and fully equipped to accommodate a wide variety customers - families; young, middle-aged, and elderly couples. Our ocean view room was immaculately maintained and cleaned daily, and well-stocked with large towels. The shower water pressure and hot water supply was great! The bed mattress, and room temperature were comfortable which facilitated a good quality sleep experience. An in-room bar was fully stocked w [... read more]ith alcohol and soft drinks. The pool areas were sufficiently furnished with comfy lounge chairs and small tables that were sheltered from direct sunlight. Sun worshippers could relax in any of the many lounge chairs abundantly available on the beach. Each pool area catered a different demographic of guests. The adult only pool with the swim-up bar afforded couples quality time and privacy from families with rambunctious children. A children's pool was strategically situated closer to the bathrooms, and was designed to engage kids in water activities under the supervision of a trained professional. Other pool areas catered to both active and sedate guests. An array of pool side and water activities scheduled throughout the day, created an engaging atmosphere for hotel guests. The hotel spa was relaxing, and the gym was furnished with current fitness equipment. The all inclusive restaurants provided guests with a plethora of culinary options including vegetarian preferences. Food was well-presented, freshly prepared, and appealed to most discriminating customers. The staff was absolutely incredible! Polite, extremely hard working, helpful, enthusiastic, pleasant, efficient, and genuine. We never felt like the staff expected tips at any time. Therefore, on the our final day at the resort, we generously rewarded our housekeeper, the bar tenders, and restaurant servers. Finally, hotel security was phenomenal! Guests were well protected at this resort. The beach was fenced off and personally monitored by security to prevent locals from harassing guests as they relaxed on the beach. Security at the front entrance was strictly enforced 24/7. We have previously visited and stayed at 5 star resorts in Acapulco, the Mayan Riviera, and Puerto Vallarta and felt much safer at the Riu Emerald Bay. The food at Riu Emerald Bay was comparable to other 5 star resorts, but their staff and service is far superior!

Grand Sunset Princess: Wonderful resort

Absolutely beautiful, the staff are always working and keeping it sparkling clean 😎 The staff , rooms , food and pools are all wonderful lots of walking to burn off the calories. We had a great holiday

Occidental at Xcaret Destination: Beautiful resort

The location of the resort in a jungle like setting is beautiful. There is wildlife like monkeys, iguanas, flamingoes and raccoons. The food and the service are good. I recommend this resort if you like being close to nature.

Barcelo Huatulco: Beutiful resort, great food and friendly staff

Was not impressed with the no name brand alcohol and wine. Mixed drinks tasted like non-alcoholic. Wine at the a la cart restaurants was much better, but found the time allocated for eating was too rushed. Food was amazing.

Playa Mazatlan: great Mexican vacation

Great public beach access, wide beach front. Only 5 stories high not alot of time in elevators. Wide variety of rooms. Renovations and improvements being done, keeping up to date.Variety of restaurants, and also pools. Great dinner buffet and show every night. Easy access to historical town and day trips. Felt very safe. Staff at hotel friendly and helpful. Staff always cleaning. Travelled 1 adult and 1 child (5 year old). Great kids club daily programming. Please take into account I speak Span [... read more]ish.

Allegro Cozumel: Allegro Cozumel

The hotel is small and ideal for family as it is easy to get around. Beach is great for snorkelling. Food is average. They need to improve the cleanliness of their pool by closing area early for maintenance.

Riu Emerald Bay: Riu Emerald Bay

The hotel is very clean, you walk into lobby and feel like royalty. Food was amazing but sometimes cold. The beach access was great & is quiet. 3 pools good sized & always cleaned and chemicals at night.

Bahia Principe Escape Sian Ka'an: A resort to return to

We went from April 4-11with Air Canada vacations . We loved this resort from first to last . You are in the jungle and not on the beach but there is a trolley system that gets you to the beach in minutes . The beach is nice with good swimming,snorkelling and you can walk the beach right down to the next resort . We loved the food in the buffet at ur resort and also at the Akumal resort . We ate at 4 restaurants but liked the 2 at our resort the best . The standard room is nice always clean with  [... read more]lots of hot water when you want it but the room is plain and fairly small . We are outside people and as long as the weather is nice we were fine but if the weather was not nice the room would be uncomfortable as besides the bed area all you had was 1 small table and 2 uncomfortable side chairs . If the room is important to you either upgrade rooms or stay at Akumal as their standard room is nicer . Remember if you stay here you are in the jungle so their are lots of birds and animals and at times the birds can get fairly loud but we loved this part . You can visit all 4 resorts but only Akumal can visit you and we saw how quiet and calm this resort is compared to the other 3 . We would definitely return to this resort as long as the price is right .

Valentin Imperial Riviera Maya: Not dissapointed

Had an amazing time. Service was great! Entertainment staff over the top. Rooms clean and comfortable. Some bartending staff do try to trick you by not giving you the premium booze ie Greygoose. Have never been to the same resort twice but this one is a redo!

Riu Emerald Bay: super

this our 9th time to this resort it only gets better but the first 2 weeks of april are march break in mexico so there are lots of locals at the resort.but its still great.place to go.the staff is so friendly you almost think you live there .it is the cleanest resort we have been to and we travel a lot.

Secrets Aura Cozumel: Nice resort

Resort was nice, room was nice. Snorkelling in front of hotel was very good. Only complaint was the buffet restaurant on site could of had more people doing the specialty meals. Waiting time was a little long.

Bahia Principe Explore Akumal: Huge resort

The travel to and from the hotel was not well organized, air transat rep was not fluent french nor english, the room was freshly painted (we had to keep the patio door opened, the bed was banana shape (not as per past Bahia experience where the bed was so confortable, our room was done daily but at 5pm and done poorly (bed half done for ex - and tip was good??), pool, food, property, staff (lobby, resto, drivers) ... excellent! Not the same atmosphere as Punta Cana nor Jamaica! Would recommend b [... read more]ut not go again.

Grand Palladium Kantenah: Amazing Trip

This resort was amazing! Staff were great! The grounds and accommodations were clean and well kept. There was lots of variety in restaurants and food. We enjoyed the buffets most of all as we have kids and found that there was always something to please everyone 😊

Bahia Principe Escape Sian Ka'an: Great Holiday at Luxury Bahia Principe Sian Ka'an

This resort is fantastic. The grounds are well kept, people were friendly. Resort Manager Paula always had a smile on her face, easy to talk too. Was concerned how your holiday was going. This resort had excellent Ala carted, but the buffet was just as good. Best food we have had on our many trips to Mexico. The entertainment was the best we have seen and the entertainment team works very hard to make sure your having a great time with all kinds of games, during the daytime as well. The p [... read more]ools we always busy, but always good seats to be found. The golf course was walking distance to our room and was enjoyed by family members. I would return to this resort agai, possible next year.

Sandos Cancun: Perfect balance of fun and relaxation!

Sandos Cancún was perfect for my s/o and I looking for a quite getaway with a bit of entertainment on the side. It's a smaller hotel which makes for a very intimate atmosphere. It's not 19+ but there are no kids areas or activities which meant there were only a handful of kids while we were there. Not being adults only also seems to discourage the rowdy young adults from staying here too. We honestly only had one gripe during our stay which was with the staff of the teppanyaki restaurant. Th [... read more]e server was completely rude and inhospitable the whole time making that night the worst of our entire vacation, which is really unfortunate since the rest of the staff at the resort are amazing and I can't stress that enough. That one bad person is completely overshadowed by everyone else who were just beyond friendly and helpful to us. Other than that, all our expectations of the rooms, amenities, and dinning were fully met based on the descriptions online. We highly recommend this resort and might consider a second stay in the future.

Bahia Principe Explore Coba: Great resort

Great resort, friendly staff. The shuttle service is confusing and frustrating at times. Lots of seaweed and rocks in the ocean but the employees work tirelessly to clean it up all day long every day.

Secrets Huatulco: First Class Resort

We recently stayed at the secrets and loved every aspect of the facility. Food was great! Service was great! The only thing they could use is better maps of the facility. Each night the food was better than the night before.