Royalton Hideaway Riviera Cancun: Royalton treat you like Royalty!!!

Most amazing exceptional resort. My husband and i renewed our vows here and we can not say enough. We had Alonso chexk us in and upgraded us to roof top suite , so gorgeous. All of staff, food, grounds and drinks entertainment was top notch. Heading back in september for 10 days , 7 was not enough for us

Samba Vallarta: Did not disappoint!

We chose this resort for a girl's getaway to celebrate a 50th birthday. It was so perfect for us. Very clean, excellent service, smiling faces all around! We loved that we could sit right by the beach but not on the beach where there are interruptions and distractions from the special time that the five of us had together. This is a very relaxed place, not uptight and snobbish like some of the other resorts I've been at. It is very family oriented and the beach party night was so much fun! [... read more] The food selection was excellent and as were the margaritas! I would definitely return to the resort. Tripcentral has been my travel site of choice for over 18 years. Nicole was fantastic and co-ordinated the five of us leaving from 3 different cities with ease. Thanks very much for facilitating our special week.

Grand Sirenis Riviera Maya: Awesome Resort!

The resort was amazing, it was clean, the people were friendly, the food and drink was good and plenty of it, the only down fall were the hours of services such as food and why does the disco open at 10;30! Overall we had an amazing time, I love Mexico and plan on going back again soon!

Secrets Huatulco: Nice Resort but needs more "Secrets" love

First of all let me say that my husband and another couple went for a quick getaway to a hot and sunny climate and this resort fit the bill. We had beautiful weather the entire week between April 2-9. This is our 5th different Secrets and like the others there were some great aspects of this particular resort. But it seems that the Secrets brand offers different amenities at different cities. Will explain. This resort, like all Secrets, was spotless. And in fact, we never saw a piece of g [... read more]arbage anywhere on the resort or in the town. Hualtuco pride themselves on cleanliness and they certainly did not disappoint. Also the most of the staff was very friendly. We did meet a few that didn't seem to be having a good day. Our rooms were spacious, clean and very comfy. We thought the bathroom configuration was less than desirable. Having the sinks in the hallway is very weird. Housekeeping was pretty good, however one day I had to call to have our room made up because it was getting quite late in the afternoon and we didn't want them to forget as the hallway was void of cleaning carts. The food in the ala carte restaurants was very good. I recommend the filet mignon in the Bordeaux and the Tapanyaka show was one of the best we had been to ever....and we have travelled for 30 years. Only other that was better was in Hawaii. The pools were plentiful. We were not sure what people were talking about when they mentioned the towel game. There were still loungers available in the afternoon. We are early risers so of course we had the pick of the litter sort of speak but still lots of chairs and umbrellas well into the morning. So if people expect to get a primo spot after sleeping in until noon, well sorry folks...get your butts out of bed or don't complain. Areas where this resort needs improvement. The buffet was a disappointment.Very small in ratio to the size of the resort. Food selection was limited. Case in point, we were at a smaller Secrets in December (Capri) and they had a huge fruit selection at breakfast. You name the fruit and it was there. This one had pineapple, mango and melon. Some days not even a banana. They had lovely breads but no bread knife to cut it or a napkin to hold them. My husband mentioned this to the chef twice and they said the bread knife had been stolen. What? Only one breadknife at a resort this size? Also one day, the toaster was missing. Again my husband had to ask for toast at which time they put his bread on the grill before they found the toaster. This kind of thing is not acceptable in a place that advertises "luxury". The Barefoot Grill had a much better lunch than the buffet. In terms of the pools, a lot of mold along the edges (were were in all of the pools and the same for all of them). We mentioned it twice to the staff that was cleaning them, but they didn't do anything about trying to scrub the mold off the tiles of the infinity edge. This resort is only 4 years old and if they don't get a hold of this now, they will have a problem. The layout of this resort is strange. We were fortunate to be in building 6 so we had a lovely view of the bay and the pools but it was certainly inconvenient to get anywhere else. Its been mentioned before that only 2 elevators were in operation. The third would have been better for wait times. The restaurants are on the 8th floor (were were on the 3rd). So too many stairs to climb so had to take the elevator. The Sky Bar could be so much better. To the Management, go have a look at the Sky Bar at Secrets Cozumel. Now THAT is a Sky Bar. Bright, comfortable seating, etc. This one has a lot of wasted space. However, it was the only bar that consistently had Crown Royal Rye Whiskey. I can't tell you how many times in the week we were told the bars had to Crown. Well, if you're a rye drinker Canadian Mist is sub standard. I would suggest to the Bar Manager, to get rid of the Canadian Mist entirely and get Canadian Club (CC). At least its drinkable. Now for my biggest pet peeve of the week. Smoking. There are |No Smoking signs posted in the Sky Bar and yet we saw many people lighting up. I would suggest having one side smoking and the other sign smoke-free for those of us who want to breathe. This is the first Secrets we've been to that allowed smoking at the pool. All the others have a designated smoking area. It was apalling and disgusting to see people light up right beside you and even an inconsiderate guest lit up a large cigar right at the pool. In this day and age, when most people are wanting to be healthy I would say this is totally unacceptable and should be monitored. For this reason, my husband and I will not return to this particular Secrets. I am a cancer survivor and can not, nor will not put up with people that will consciencely light up a cigarette or cigar right beside someone else. The hotel needs to designate an area(s) or a particular pool for smokers. We will be back to a Secrets, however, not to this one. There are others with better standards. We will recommend this resort to others if they don't mind the negatives we've mentioned. It is a clean and friendly resort with good ala carte restaurants so that's what you're looking for, you will find it here.

Allegro Cozumel: Beautiful resort.

We spent a week at the Allegro and we loved it. The staff were nice and the rooms were very clean. It's not a huge resort but there are 3 pools and we never had a problem finding a chair by a pool or on the beach. We went to the Italian restaurant 3 times as the food was awesome. You need to make reservations ahead of time for the al a carte restaurants and sometimes they would say it was booked solid even though the restaurant was half empty at the time you requested. If you went the hostess [... read more] at the time that you wanted to eat sometimes they would accommodate you and let you in. I would definitely stay at the resort again. The beach was nice and the snorkelling was awesome. We rented bicycles for the day and the bicycle company dropped them off at our hotel for the time we requested and picked them up at the end of the day. We cycled the whole island and it was a nice way to see the island.

Occidental Costa Cancun: Amazing time had by all!

We were a group of 7 friends ranging in age of 37-57. I've previously been to Varadaro, La Romana, Jamaica, Bahamas and Mayan Riveria. This place was right up there as a top 3 favorite. First of all the staff are amazing! Everyone was so friendly and hard working. The food was incredible. We never had a problem finding something we liked. The restaurants were really good as well, however, the reservation system is horrible. Getting up at 6:30am on my vacation is not my idea of fun but if you wan [... read more]ted a reservation, you had to be in the lobby this early. The rooms are nice and the beds are very comfortable. The minibar was stocked every day with beer and other drinks. We had a small patio but we were hardly in our room so this didn't matter. My only complaint about the room was there was no insulation around the door (you could see outside all around the door). We could hear all the traffic outside which sucked for sleeping. The resort is small but we never had a problem finding a good seat on the beach or at the pool and we were 7 people (it was a lot busier our last day April 8th because everyone was coming for Easter), but still not a problem. We loved hanging out on the beach and watching all the water traffic. There is no place to get drinks past 12 midnight on this resort. Everything closes early so if you like to stay up late drinking, this might not be the resort for you. I didn't have an issue because I rarely saw midnight (too much day drinking, lol). It is extremely easy to hop on a bus outside the resort or take a cab into town if you want to party it up. Highly recommend Coco Bongo, it was an amazing show! Everyone was complaining there was no free wifi. Although it might have been a nice perk, I didn't mind because it was good to disconnect. I checked my email once a day using the free wifi next door :) If you hang out over by the volleyball court or get a nice seat out on the patio at the buffet, you can pick up the wifi at the bar next door. We booked a catamaran tour through Luiz (located where you get the kayaks, etc.) and went to Isle Majueres, snorkeling, had lunch and unlimited drinks for $65 US pp. Great deal! Luiz is amazing to deal with! I would return to this resort in a heartbeat. It was exactly what we were hoping for and more. I already miss the mojitos and cappuccinos!

NYX Hotel Cancun: OK

the Hotel was beautiful and the room was great. The negative side was that the tv reception was poor and the food was hit or miss and was served cold most of the time. The staff were very good but were over worked . I do not think I would go back.

Allegro Cozumel: Gorgeous Resort!

This resort is beautiful. The grounds are kept extremely manicured and clean. The rooms are comfortable, beds are super comfy. It's a quiet resort. Not much nightlife so it's great for that really needed rest and relaxation. Saw allot of divers there. Boats coming and going all day with divers, of course because Cozumel is known for it's diving. It's also a a perfect get away for families with younger kids. They have a fantastic pool for the kids with fun slides (I was tempted to use mysel [... read more]f). The beach has plenty of chairs, never a lack of them and there's always one for you to use unlike other resorts where you have to get up early in the morning and throw your towel on a chair to reserve. Pool areas are the same, there was always a chair to sit at. Food was delicious. The buffet had a wide variety of food but seemed to be the same every day. We used 3 restaurants during our stay. We ate Mexican, Italian and Teppanyaki. All 3 of these restaurants were great, the food was delicious. Front desk employees were very helpful. Everything we needed or requested was taken care of and never with a displeasure. Everyone was always smiling and friendly. Exceptional personnel. We truly enjoyed our stay at this wonderful resort.

Riu Vallarta: Fun trip

Hotel room was dated, bed was very old and couch was very old, though clean. Food was what I expected. Good pools great ocean swimming. Staff were great overall. Bars seemed understaffed with long lines.

Grand Sirenis Riviera Maya: Nice spot!

Very relaxing vacation, had everything I could possibly ask for! Food was amazing, drinks were delicious, entertainment was great, staff were so nice, rooms extra clean!! Only thing we did not like is that there were just too many kids. I think next time we will go for an adults only.

The Pyramid Cancun: Beautiful Resort

The resort was lovely but the timing was not good. Still a lot of spring break parties and it was very noisy and and not relaxing. The drinks at the pool were not to my liking and the only place you could get drinks was at the swim up bars that were packed with intoxicated spring breakers ! The room was clean and comfortable but there were water leaks in several rooms and the hallway was littered with wet towels and mattresses. My room was overlooked the Circus courtyard where the entertainment [... read more] was loud an repetitive the entire week. Some of the staff were rude and inconsiderate (bartenders at the pool) but others were very nice Basically i think it was not a good fit for me

Unico 20 87 Hotel Riviera Maya: Birth of a true Five Star Resort

My wife and I just returned from 5 days at the Unico and were very impressed with the overall quality of the resort, the superb service provided by the staff, and the quality of the food. The resort had only been open for one month, so work continues in some areas, including beach improvements and activities offered, but the commitment by the owners to providing visitors with a truly top notch experience was apparent. We will visit Unico again.

Catalonia Yucatan: Beautiful resort

Everything in the resort was very convenient to get to, short walk to beach and all Restaurants. We upgraded to privilege and we're happy we did, nice room and the extras were nice to have. All the staff were very friendly, and the guys that worked so hard for 4 days to remove all the seaweed that washed up on beach should be thanked by all

Barcelo Maya Colonial: It's All That!

I booked this resort for my 18 year old son and I for a last minute trip. Our intended goal was to relax and enjoy some sun. This we did! This resort was the right place at the right time. One part of the hotel was very busy with groups but the Colonial was not part of that party scene. A walk around the pier to the Beach/Caribe side revealed it also to be quiet. I enjoyed the tranquility while my son was able to go make friends. Room was good for our needs. Our minibar never worked and w [... read more]as never addressed despite promises to do so but it was not a big deal for us. The beach & pools were fantastic.

Barcelo Maya Beach Resort: GREAT EXPERIENCE

FOOD WAS EXCELLENT, FRIENDLY HELPFUL STAFF,VERY CLEAN GROUNDS PLAN TO GO BACK. The trip was flawless from beginning to end. Entertainment was good. Of resort activities were a bit expensive. Do not take the tour that includes visiting the jewlerly factory. they are on you like vultures and they full you full of lies.

Grand Oasis Palm: Talk about a blast

I enjoyed myself and my family at this resort. We went there to relaxe and enjoy the beach and sun. We chose the to bring children so, I felt there was lots of activities for everyone to enjoy or if you chose to vacation and just have have you your family keep to yourselves and do off resort day excursions like a tour to see Chichen Itza. The room we had were nice and felt it was a good enough for the price of trip. The elevators were somewhat packed sometimes but, made for great exercise after [... read more] eating a filling meal. The staff were friendly but, we tipped well so i am sure that helps. We never had a hard time communicating with staff considering we were in a different country. The resort met my expectations. I had a great trip

Dreams Puerto Morelos Resort and Spa: Nice property

The hotel facilities, staff, and service was excellent, however as an adult only resort who advertise the serenity and quiet enjoyment, they forgot to mention that we would be joined by over 100 testosterone fuelled IT technicians on an annual event to release their pent up energy. This was my wife's second visit but my first and I agreed it was a good plan, however in future I would seek some assurances that our quiet enjoyment would not be challenged by large groups.

Sandos Playacar Beach Resort: attention: people with disabilities

I have mixed feelings. First of all, I read a lot of reviews but I should have listened when people told me about the layout. The resort is pretty big, I was at location 1206 so not bad since the buffet, pool and cart stop was beside me. Kinda of central location. Other rooms I found too far. I noticed some stairs had no handrails and at certain places a little hilly for me. If you have bone problems, walking might be difficult. I would have preferred a smaller resort. Plus the little cart [... read more]s can't hold more than 7 people and if you have to wait, it might be line 15 mins. The food was so so, you'll find your regular buffet. I only went to the main buffet most of the time. Entertainment was good. Live band/ singers. A little better than usual resorts. Café was good for coffee but didn't like the cakes/ frosting - no much taste. Some were ok like pineapple cake, cookies, ice cream. I would say if you have to buy something just walk done the road to where starbucks is and the have lots of shops and good prices. Also go to 5th avenue and there is lots of selection. Go later in the afternoon when the sun goes down. To end it off. The bus never came to pick me up to take me to the airport. I asked the reception to find out why and BD Travel bus carrier ended up sending someone else to take me to the airport. It was a bad experience because he was racing to the airport and get me there on time. I got there at 9:05 am and my flight was leaving at 10:40 am. I won't be visiting this resort again because it is too big for me, too hilly, no handrails and distance was about hour drive from the airport.

Grand Sunset Princess: Very nice resort

The hotel was beautiful very big. The food was excellent. Did not like the food in the Italian restaurant. I found that the front desk staff was rude at times. Entertainment was great and there was always something to do in the evening. They did clean the beach area everyday because of all the seaweed. Rooms kept clean also.

Hilton Vallarta Riviera Resort: Clean, Fun Resort

I can't say enough good things about the Grand Fiesta Americana. The rooms are lovely and so clean. Great view from any room! The resort does slightly cater to the conventions and the usual towel game like at most resorts. But this did not detract from having a great vacation!!