Bahia Principe Explore Coba: Very Nice

The resort is beautiful. Well maintained and clean. The room was clean and comfortable. The staff are very friendly and helpful. The food at the buffet was good but the restaurant was very busy and there was not enough staff to keep up. The "A la carte" meals were a little disappointing. The pool areas were very nice and the tram service was great. But I have to say that the resort not being on the beach or even within walking distance from the ocean was a huge downfall for me. I will never retu [... read more]rn to this resort.

Ocean Maya Royale: Beautiful place to stay

The resort staff were AMAZING! Everyone was attentive, caring and made an effort to get to know everyone! Very clean and well maintained! Food was phenomenal! So many choices. It was great that we didn't need reservations at the specialty restaurants. One thing I didn't like was the upselling. I found some of the sellers a little pushy (massage, privilege package)

Bahia Principe Explore Coba: Great experience

Staff was friendly and helpful, food was top notch, buffets were impressive, rooms were large and clean! The wedding on the beacj was well executed. Will absolutely recommend this resort and is at the top of my list for a return trip

Bel Air Collection Xpu-Ha Riviera Maya: DANGEROUS

We have had one problem after another. Air conditioning not working in all three rooms,door locks not working and we have waited for hours for some one to come to fix and they never come. Safe did not work and they keep promising to come but never do. Finally I broke through the second floor decking and insured my self and paramedics came for first aid and handed my wife a form to fill out but she read it and found out that it was a trick to get her to say we refused treatment and took all respo [... read more]nsibility. I could go on and on but will save it for the revue and I have pictures and video to back it up. I be-leave we should have our money refunded or some other remuneration.

Bahia Principe Explore Coba: Average at best!

This resort was very nice and clean and the food was delicious, as for the service, it was very disappointing. We had a large group of people and more than half of our 50plus group had problems with there rooms and/or service. And no one seemed to care about any of our issues, they just told us to go to a different lobby to get help. It's way too big and too busy to properly accodate all the guests.

Smart Cancun By Oasis: Nice place

The location of the hotel is central. Not far away from the airport and also close to the zona hotelria. Staff was great and helpful. Really charming, can communicate in English. The maids always cleaned the room properly and did a really good job. The room we had was spacious and big. The bed was really confortable. A real king size bed. Dining is ok. Good good. The pool area is really relaxing. Every afternoon around 4-5pm, a band was performing. The food was decent and breakfast was [... read more] good. I would definitely go back to this hotel and would recommend it to anyone !

Bahia Principe Explore Tulum: Average resort

The grounds were very nicely kept. Huge resort you needed to take shuttles to get to and from tulum to coba. They were not very reliable.we usually had to wait 45 min. The food was pretty good. The service at the buffet was excellent . At the a la cartes it was very slow. We had 9:30 reservations and they were not busy at that time. It would take 30 min before they would come over to take a drink order. They were more concerned with clearing the other tables. At the bars there was only  [... read more]1 bar tender working, so lines were always long. We had a relaxing and overall good week. We stayed at the Bahia in Jamaica twice and this Bahia doesn't come close to the quality of the Jamaican one

Occidental Cozumel: Vraiment super

Un très bel hôtel , le Royal est une option à prendre ! Le centre de plongée est parfait, le nitrox inclus et la plongée de nuit était fantastique , nous y avons fait des spécialités et la formation était très professionnelle et en français

Grand Decameron Complex Bucerias Trademark: Horrible

My husband and I booked this resort for our honeymoon, we were told that this resort was fun and the food great. This was highly recommended by travel agents as well as people we mentioned it too. well the food was horrible spent so much money to go out of the resort to eat we could have booked a 5 star. the al la cartes were no better than the buffets. yet we had to wake up for 7 am to book, and can only book 2 at a time. we requested a king size bed and got 2 double beds. went to move the next [... read more] day cause they say we could then were told tomorrow. The drinks were horrible, and only had draft beer. we didn't have a fridge in our room and would only get 1 warm bottle of water a day. people that have been there before many times said the food has gone down hill big time and that they wouldn't go back. I rate this maybe a 3 star. very unsatisfied

Grand Decameron Los Cabos: Great time

Loved the hotel and staff. I think they should include the safe for free and internet. Pretty cheesy to have to pay 3$ a day for the safe in the room. Also 10$ a day for internet Otherwise great place !!

Royalton Riviera Cancun Resort and Spa: Very Nice

Very well kept Resort. The staff was super friendly and nice. Staff was always cleaning and great service. The food was good but really enjoyed the resturants. Had problems having a bus take us back to the airport so that made the whole trip a little disappointing.

Crown Paradise Golden: Crown palace golden

The hotel is an excellent value for your dollar. The food was excellent and there was a good variety for everyone. The room was a deluxe ocean front,very clean and polite staff. The week we selected was just after spring break and before the Easter week celebration so it wasn't crowded. We also had access to the sister hotel next door,which for family with children. I would recommend this hotel to anyone for a 1 week stay,very relaxing and lots of fun.

Fiesta Americana Puerto Vallarta: Nice resort

No complaints except for the food and the restaurant access. Food in the buffet was the same almost daily.Breakfast, lunch good . Beef tough, to much stuff with sauce on top. Lots of salads, cheese which were very good. The food burgers great, snack food great, just the main meal in buffet poor./ Restaurants Asians, and Mexican continually being used for special events. Have been to many all inclusive listed as 5 stars that met their mark, this one did not. Would recommend if food is not the [... read more]ir priority.

Posada Real Los Cabos: Fabulous, friendly and fun

A small and amazing place, the best kept secret in Cabo this was not our first time at the posada real and it won't be our last. We actually went there to meet friends that we had met the first time and we had a ball, met some new friends too. The staff are amazing, hard working and friendly, the chambermaids did a fantastic job on our room, every day it was a pleasure to go back to the room after they had finished. The waiters and bar men were extreamly knowledgeable, courteous and helpful,  [... read more]Esteban, Benito and Francisco to name three. All in all a great holiday at the Posada

Excellence Playa Mujeres: 2nd time just as good as 1st

There is a reason 90% of the people you talk to at this resort have been to either somewhere else in the excellence chain or have been to EPM before. They never disappoint and are always looking for ways to make your trip better. Will be going back for a 3rd 4th and 5th time.

Bahia Principe Explore Akumal: Amazing Resort - would go back again

Fantastic .............The standard at Akumal was superior to any other resort we have been to - the staff were friendly, curtious and extremely helpful. The transportation within the resort was excellent delivering us to restaurants from our room- thankyou Cindy Callaghan for booking us into this resort

Barcelo Ixtapa: Not bad!

Grounds are good. Pool is clean. Beach was awesome for being on the pacific side. Not much entertainment around the pool. Pool bar bartenders were great. Ixtapa is a great town. We had no issues going out. We even did dinner out on the town one night. Blue shrimp was a great spot. I would return to Ixtapa but would stay at another resort.

El Dorado Royale: Amazing Resort

We arrived home on April 6th, and it as one of our most favorable vacations we have had The weather was fantastic with a light bit of a breeze We were well aware that the coast has a seaweed problem but the staffed worked very hard in keeping it clear every day!! Our room was 418 and they kept it spotlessly clean, with plenty of towels, and we found the beds and pillows very comfortable, the mini bar was always well stocked, they even changed the pops for us as I don’t drink Coke We [... read more] visited most of the restaurants over our one week stay, D'Italia Royal, Cocotal, the Santa Fe Grill, La Isla where very good, as was the Rincon Mexicano. The Kampai Restaurant was great as well we loved the Sushi. We really enjoyed the Fuentes Culinary Restaurant which was a great experience, we have never seen anything like that and food was fantastic We were so impressed with the waiters on how professional they all were and how they all made us fell important The staff were very friendly and most helpful, to many waiters and staff to name them all I would say my top employee was the person that cleaned our room and am so sorry I forgot her name but I have never seen anyone so detailed on what she did - I hope the management recognises all the hard work they all do! We were so impress with the Resort, the Staff the Restaurants and the full experience the El Dorado Royale that we have become Members of the Exotic Travelers We look forward in returning to El Dorado Royale and visiting their sister locations

Dreams Playa Mujeres Golf and Spa: Dream Vaca Away

First time ever being to Mexico. This resort beautiful. Our room was stunning & the view was truly breathtaking. Ocean view was something else. The food was delicious! I reported daily on social media and to my loved ones back home at how wonderful this resort was. I got to also experience the spa. Stunning rooms and service was great. This truly was a very memorable experience I had with my mom. Although our vacation came to an end a few days before due to mom taking ill, the care the  [... read more]doctor & concierge took to help us was something I've never experienced ever. The kindness and support that was given from the dr & concierge while dealing with mom heading to a hospital was something I'd never experience before. I had checked ourselves out a day early since my mom was hospitalized and just the extra care the concierge & bell boys took was a memory I will never forget. I was even left with a "lunch box" since I was heading out at dinner time. Thank you for making this truly a Dream Come True for us.

Ocean Maya Royale: Great vacation!

Transport to and from the hotel was clean and professional. We were greeted with a cold drink at check in. Our consierge was Louis, who went over the resort information, and then tried really hard for us to go to a morning meeting for another Ocean hotel. The hotel buildings and grounds were beautiful. Our room had a comfortable kind size bed, my only complaint would be the lumpy pillows. Food was delicious and plenty of choice whether at the buffet or the a la carte restaurants. Bar serv [... read more]ice was good, and prompt service. Evening entertainment was great especially the fire show and the acrobatic show. Staff were friendly and intersted in helping Would definitely return! Had a wonderful vacation.