Grand Palladium Kantenah: Stellar Property!

The Grand Palladium certainly lives up to its name! The stunning resort sits amidst lush oceanfront jungle. Designed with travelers in mind, ease of access, beautiful views, and first class service make every guest feel like a prince. The staff was accommodating, friendly, and eager to please. The rooms were luxurious, the amenities spotless, pools breathtaking, beaches endlesss, and drinks bottomless. Highly recommend!

Hotel Castillo Huatulco: Mixed Feelings on This One.

There was lots to like here- hotel was clean, staff very friendly, and in a great location for seeing Santa Cruz and Crucecita by foot. For us though, the buffet food was too Mexican- a few more Canadian/American choices would have been nice. Service was good but food and coffee were never hot. Although we were only two people, tables were set for nine or ten- not very romantic. Construction noise was a bit much. Most of the rooms had balconies too small for a chair, and the ones that were l [... read more]arger faced a very heavily trafficked street. Our last night there,the clocks moved forward an hour. There was absolutely no signage (in English) in the lobby to let us know. Time change had happened weeks previously in Canada. If we hadn't met some people while out at a restaurant for dinner- we would likely have missed our airport pick up by that hour. On the plane home, other tourists told us their hotels had put a note under their doors to advise them. Nothing at the Castillo. Again, the staff was charming, beach club was attractive although the beach was unswimmable, so I hesitate to give a bad review but we will not return here.

Allegro Cozumel: Great Times in Mexico

I had never been to Cozumel, Mexico and I can honestly say that I will return. The hotel was very clean and everything was close. We decided to sit by the beach bar one day and it was wonderful as one side was beach and the other side was pool. The housekeeping staff were cleaning daily, even the rails on each of the porches which I was impressed with. All the staff were exceptional especially George (english translation) at breakfast and lunch. One day we asked for champagne/orange j [... read more]uice and Bailey's for our coffee and everyday he remembered and had ready for us. On his day off, he made sure that his co-worker was aware. The only negative thing I can say was no free wifi in the lobby. It is a very quiet resort, but a nice bar downstairs, instead of the inside sports bar would make a difference. I definitely would recommend this place to anyone. From the web you would assume it would be full of children with the Pirate themed pool but it it a place for everyone!!!! I definitely will visit Allegro Cozumel again.

Riu Santa Fe: Awesome Pools and Tacos

I went with my parents so I was just looking to have a relaxing time at the beach/pool, read a book, work on my tan, and eat some good Mexican food. Overall, this resort ticked all those boxes! The resort is large so you can walk around and hang out in different areas. The beach isn't that great because it's right on the Pacific Ocean, so the water is too choppy to swim and the sand is coarse. (I've only been to one all-inclusive resort before in Cancun, and I prefer the beaches there.) B [... read more]ut the pools were awesome so it made up for this. And it was nice to have one pool that is quieter and good for families and another pool further away that's more for the party-goers. I actually thought the buffet restaurants were better than the a la carte restaurants. They offer more variety, and the a la carte restaurants serve the appetizers and desserts buffet-style anyway. The Asian and Italian restaurants left something to be desired. The lunch restaurant had a grill that served tacos and there's a taco stand in the main courtyard in the evening, and these were awesome! The rooms were nice and clean. The only downside was that you couldn't get a hot shower from 5pm onwards, probably because everyone's taking a shower at that time. Overall, I had a great time and would come back if returning to Cabo.

Catalonia Yucatan: Very impressed

My expectations were modest after reading reviews on this site and others, so I have to say I was pleasantly surprised with the overall quality of this resort. The rooms were nothing special but they were clean and comfortable. The food was fantastic and there was always something to eat. Buffet breakfasts and lunches were great and Italian, Spanish, Mexican and Japanese specialty restaurants all exceeded expectations. The staff was excellent and most would greet you with a smile, no matter [... read more] what kind of day they were having. The grounds were clean and the pools were nice, albeit a little warm for my liking. I'm not one to complain but there were a couple of suggestions I'd like to offer hotel management. We arrived at the resort at 11 a.m. and couldn't get into our room until 3 p.m. This was a pain and should be an easy fix. Resort management knows which rooms will be empty so get them done first so new guests don't have to sit around for four hours after arrival. This sucked because we had to be at the Toronto airport at 3 a.m. and hadn't slept at all. The other disappointment came when I asked for a room change because I had requested a king bed and received two queens. The front desk told me to return Sunday (in two days), which I did, only to be told that I was supposed to return Saturday. This was not true. After a bit of back and forth, a king room miraculously became available and all was good. It was enough to tick me off for a few minutes but it was forgotten after a few shots of good tequila (ask for it). Another suggestion for management would be to make the party pool a little more lively. Activities stopped around 1 p.m. most days and the pool went quiet for a few hours. This prompted people with their annoying pill speakers to take over and force the rest of us to listen to country music. When in Mexico, the last thing I want to hear is some hillbilly singing about trucks and blue jeans. Overall, a great experience.

Riu Santa Fe: Great resort

The Riu Santa fe is a great resort with a lage ground and beautiful gardens, all areas in the Resort is very well kept, staffs are very friendly, we had a great stay. Food at the buffet was very good but did not change much from day to day, we all think the food in the Asian restaurant is bed, still self serving for most food except entree which only have a few choose.

Grand Oasis Cancun: Grand Oasis Cancun, Mexico

The room was clean, towels etc plentiful. The food at the restaurants we went to was always well presented and tasteful. The pool area was always clean and plenty of seating for everyone. We didn't go on any excursions because we went to relax and enjoy the beach and pool.

Barcelo Maya Caribe: Couldn't ask for more.

The resort was great, clean and lots to do. Buffet was beyond expectations. Staff were happy and attentive. Enjoyed sailing the included hobby catamaran. Lots of shade on the beach and available chairs. Roach in the room. Slow check in.

Bahia Principe Explore Coba: Excellent resort for a family trip!

The grounds were beautiful, the room was great and we really enjoyed the space to wander around and explore. We spent lots of time on the beautiful beach, which was no trouble to get to walking or by shuttle. The staff were amazing. I would definitely go back to this resort.

Catalonia Playa Maroma: Great vacation spot!

The grounds were beautiful and well maintained. The rooms a good size and kept very clean. The food was quite good as well in the à la cartes and the buffets. Beach service for drinks was slow, despite the bar not being that busy and the waiter did not appear to be busy with other guests. The only complaint about the pool is not enough parasols. Spots with parasols were taken early and towels left all day. I appreciate pool staff to remove towels after 1 hour of chair not in use. On the beach t [... read more]here were sufficient trees for shade if you wanted it and didn't have a hut cover.

Bahia Principe Explore Coba: Good Resort

Hotel very clean. Maid service was excellent. Beach terrible. Last time we were at the Coba , the Coba beach was the better part of the beach. They changed the Coba beach to the Luxury Akumel . That was disappointing. Plenty of food. Bar service and food service not very good. Only 1 bartender at each bar. Food service: they very seldom came back to ask you if you wanted anything else to drink. First time we stayed at the Golden Club. Very disappointing.

Sandos Caracol Nature Resort and Water Park: LOVED IT!!!

We had such a great time at this resort! Snorkeling in the on-site cenotes, canoe rides in the river, monkey watching, seeing some ruins that were also on-site. The food was good and there were tons of options. The staff were super friendly and unbelievable accommodating and helpful. The rooms were nice and clean and spacious. The resort was big, and always clean. There are jugs of water in every room, and the bar fridge is re-stocked daily as well. The gym facilities were good and well used. W [... read more]e were sad to have to leave and look forward to returning.

Sandos Caracol Nature Resort and Water Park: INCREDIBLE RESORT!!!

I am not sure I have enough words to express how incredible this resort was! Lush. Clean. Great amenities. Monkey's swinging freely in the trees above you, and even walking the pathways beside you! The entertainment was fantastic, the service was phenomenal! The food was better than we had expected at the buffets and the al la carte's were amazing! Vendors that were allowed on the resort were friendly and NEVER pushy! The Beach was rocky due to the hurricane several years ago, but beautiful swi [... read more]mming areas are just a minutes walk down the beach to the right. I brought two teenagers with me (16 & 18) and they loved every minute of it! We would return in a heartbeat! We've been home just three days, and have already recommended this resort to many friends!

Riu Palace Riviera Maya: Loved the RIU Palace Riviera Maya!

We loved this hotel, but especially the service. Especially the kitchen staff under the watchful and personal eye of Rueben, Chef de Chef! He was especially attentive to my needs for gluten free food and personally directed his staff to make different foods that suited my dietary requirement. Then everyday after, the staff would remember who I was and quickly accommodate me with toast, pasta and even pancakes! The cleanliness of the rooms and the high degree of attention to the beautiful m [... read more]anicured grounds of the resort were exceptional! This Queen of Resorts is starting to show her age, especially in the rooms and the the tile floors around the pools, but Her grace and majesty far outdo these small items. I truly hope when they renovate this RIU Palace, they somehow keep the glorious traditional décor. Maybe a mix of traditional Mexican with the Modern that is so in fashion right now... shall we say "Spanish Modern"? This was our first time to a RIU Palace....love, love, love this Resort brand and will make every effort to try out other RIU hotels in the future!!

Iberostar Waves Paraiso del Mar: Great hotel

The hotel aria is great: the pool nice, rooms are clean and the restaurants are perfect. The hotel representatives are professional and friendly. The beach has rooks and when we stay in hotel on the last week of March the ocian has a lot of weeds.

Riu Santa Fe: Resort was decent

The resort is beautiful rooms are clean food isn't spectacular. Don't go during March the spring breakers are out of control we had one in our room at 3:30 in the morning somehow our sliding door got unlocked which we never kept it unlocked. People were falling over drunk and throwing up everywhere no matter where you were you could smell the drugs. I would recommend this place just not during March.

The Fives Beach Hotel and Residences Playa Del Carmen: Our favourite place so far!

We are Azul Fives fans to say the least. We just returned from our fifth visit to this beautiful resort. We love the grounds, the rooms, the food, the staff.....the margaritas! We like the Karisma chain of hotels in general and have never been disappointed. In our minds, one of the main reasons is that there are no reservations required in the restaurants - if there's room, they will seat you. The food is outstanding at Azul Fives and their servers are so polite and friendly. Our "thank you [... read more]s" are always met with "it's a pleasure". After this many visits, this place feels like a second home to us. We will definitely be returning!

Grand Sirenis Mayan Beach: Overall good family vacation

In general this resort met our expectations. It was clean, the staff were very friendly, and our room was plenty big for our family of five. The beds were not overly comfortable however, and the food was just acceptable

Royal Solaris Cancun: very nice

we like it a lot service food grounds beach very nice negative no balcony like that the bus system what's right at the door catamaran was a big party lots of fun 7 days of sun great easy to get chairs on the beach

Occidental Costa Cancun: Wonderful resort

We had a wonderful time at the Occidental Costa, the hotel was spotless in all areas, good food and entertainment, simply the best. The staff were very accommodating and made every day a pleasure we would recommend this hotel. The beach is small but ample as this is not a huge hotel, lovely palm trees on the beach and a fabulous bar. We would love to visit again.