Occidental Tucancun: Great vacation

We had a great time at this resort. Food was good at buffets and a la Cartes. Lots of bars, so no line ups. Most staff were very friendly. Very clean resort. Pools were great. We could always get chairs. Awesome beach, but needs umbrellas or palapas for shade. They have none. Front desk service was very slow in every way from check in to questions. Expect to wait. Definitely recommend ocean view with balcony. Street side faces a mall and has noisy fans.

Allegro Cozumel: Allegro Cozumel Great Resort

Loved this resort. It was clean, safe and fun. Lots to do. Visit the town or explore the island. Snorkeling was excellent. Warm ocean waters. I definitely would return again. If you are travelling to Mexico for the first time I would go here

Occidental Cozumel: Not bad

The resort is beautiful, nice and small and the rooms were very nice, it's clean and the beach is beautiful too...the food was not the best and it was very repetitive ....most of the staff were very nice but I found the lady who checked us in was cold and unhelpful and the whole time we were there she was always the same , cold and unhelpful...the other thing is it was extremely hard to have our money exchanged, we had bigger peso bills or US dollars w us but the resort hardly ever had smaller b [... read more]ills of pesos...also the fact that there was no wifi unless we paid a lot of money for it made it almost impossible to keep in touch w family at home...my husband and I still managed to enjoy ourselves as the weather was beautiful but we would not go back or recommend it to family and friends. Lucy

Occidental Tucancun: hoorr from hell

very baba the room was cook roch hole in the wall the food very coldadfgdfgdfhgedfbdsbvdbdbdsWYGEHSDBADSBVASEHREGHADVC BADHJRESsacAvcASFSDGAEWFVsaDVCAWRYHERQAYWEGASVASGQW3YTCVNDFNFDNXFCNSFDGJEYRJSDFBDZVBDSGHJSRGHSDFBSDHWRES

Barcelo Maya Colonial: Great resort

This is a great family resort for all ages. Clean, friendly, good food, perfect beaches for swimming or snorkeling. It was our first time in Mexico, we will definitely return. The grounds are beautiful and well kept.

Occidental Papagayo: A Wonderful Place, with Great Staff

I loved my stay here. The grounds were immaculate, the food great (whomever makes their bread is a certified genius), and the beach was spotless. More important than that, however, I have to commend the staff. During my stay I had a bad reaction to newly prescribed antibiotics which caused severe digestive upset. I had already booked an excursion the morning after a major night-time episode, and spoke to the concierge about the advisability of actually going on the excursion (the policy is n [... read more]o refunds, if cancelled in less than 24 hours), as I did feel slightly better than I had. The front desk staff went out of their way to re-arrange it so that I could go on the excursion the following day. I didn't ask them to - I fully expected to lose my money, if I was unable to go on the excursion. I profusely expressed my gratitude. Well, I spent the rest of that day alternating between sleeping in my room and trying to eat something (at first all I could tolerate the thought of was dry bread and watermelon) in the buffet restaurant. The wait staff noticed, and several of them asked if I was okay. Then one of the waiters quietly brought me a glass of ginger ale (unbidden - I don't like ginger ale, and it would never have occurred to me to try this) and suggested I sip it throughout the day. It worked like a charm to settle my stomach, and I was extremely grateful. I slowly began to feel better, and went on the excursion the next morning. A day or two later, one of the staff approached me to ask if I was enjoying myself - he knew I was travelling alone, and had been ill, and wanted to know if I needed anything. At first suspicious (I live in Toronto), as he spoke I quickly realized that the staff had been keeping an eye on me and that they were genuinely concerned about my well-being. These are people who work 12 hour days, six days a week, and most probably will never see me again. Yes, I wholeheartedly recommend this resort.

Barcelo Maya Caribe: Nice resort but too big for us!!

The beach was beautiful and we were always able to find a lounge chair.The pools were sparkling clean. The grounds immaculate with mature palm trees throughout. But if you are expecting a tasty mimosa with your breakfast forget about that!! Alcohol is only served at 11 am, some bars only at noon. I’ve never experienced that on any resort!! We tried a couple of a la carte restaurants and at most they were acceptable but we’ve had better at other resorts. There was no live entertainment ot [... read more]her than the 9:30 pm shows. So in the evenings before dinner or after there wasn’t much to do. There was a DJ playing on the stage in the mall on a large TV screen which was great entertainment for the children dancing up on the stage but definitely not of interest if you are a senior looking to relax and enjoy your before or after dinner libation in a comfortable chair listening to some nice music. We found the “mall” very commercial. Who wants to walk around indoors at a mall when you can do that at home! Sports bar was OK. Bowling alley in there, but very pricey at $15 per person for one game. I felt everywhere you went it was a money grab. For families with children that wanted to use the theme parks you had better keep your credit card handy as there was a charge for mostly everything. At the newly built adults only section they closed the buffet at 4 pm. leaving people to either walk a good distance or take the shuttle bus to the other hotels in search of something to eat. I would say this resort is more geared to families with young children or young adults who enjoy going to the Sports Bar or Discotheque in the evenings. So as a whole we would not consider going back to this resort.

Barcelo Ixtapa: Awesome beach, friendly staff, cold showers, pay wifi

I just returned from a week at the Barcelo Ixtapa Jan 23-30th, 2020. For context I consider myself a seasoned all-inclusive traveler and have stayed in several AI’s in different countries, I consider myself a 4 star kind of guy, my comments compare this resort to others I have experienced. To start with this hotel, like many on the Ixtapa strip, started life as a hotel 3 decades back when Ixtapa was being built as a planned tourist area by the Mexican government. With the advent of the a [... read more]ll-inclusive resort many of these hotels have been converted into AI resorts, as has the Barcelo. It’s not a sprawling resort, compact but efficiently laid out, space has been used well and all the normal amenities are there. It has an old world colonial Mexican feel to it with marble floors and decorative ceiling designs but still gives a bit of modern feel due to the more futuristic design employed when built. An older place but fairly well kept. Guest mix is pretty much 50/50 Canadians/Mexicans, seemed to be very few guests from other countries. Demographic is on the older side. Overall a good experience but as with any stay there are good points and not so good points … The good: • The beach is awesome. Tan sand, 3km from one end to the other so you can get a good 6km walk every day if that is what you are after. One note tho, the red flag is always up, more on that later. • Most staff are genuinely interested in you and genuinely appreciate the fact that you have chosen their resort and country to spend your time. Friendly, most front liners speak English fairly well. • Food, for the most part was good … again, mostly, more on that later. • The resort was not full during the week which meant there wasn’t heavy competition for beach loungers, pool space, bar seats, etc … warning tho, on the weekends the place does fill up with locals and does get quite busy. Super nice people, just busy. • Room was pretty standard, clean, the housekeeping was well done … bathroom was a bit tiny. The not so good: • Paid wifi? Seriously? Come on Barcelo, that fell off the resort scene a decade ago … and don’t think that signing up for the MyBarcelo account is going to get it for you free (as advertised) as only bookings made thru their official hotel website qualify for the freebie … and of course the rates are jacked on the official website. The rate was $40 US$ for 7 days and that was after application of the 25% off coupon you get when you check in, not a big amount just that you feel nickel and dimed … • Cold showers … yup, after a warm one on night 1 (so I know you can do it Barcelo) the rest were cold … went to the front desk every evening and reported that, the front desk clerk would get on the phone and tell someone about it, next day cold shower … this went on for 6 days and as far as I know ROOM 411 STILL HAS NO HOT WATER … ridiculous. • Red flag on the beach … which I am told is up 90% of the time during tourist season. And if you dare to venture out in the water prepare to get swamped, I did and I’m not a small guy, waves can be huge. If you are a pool person then this isn’t an issue for you but if you like to swim in the ocean you will find yourself seeking a calmer beach, of which there are a few choices easily accessible by city bus/boat. • Food is of good quality and well prepared however there aren’t the wide-ranging choices of a larger resort, you won’t lose any weight here tho. There are a few grumpy old men servers in the main buffet that you have to hunt down and ask for service (ie water or a drink) however the female and younger male staff are great … and yes I tried tipping them but it makes no difference, they need to be reassigned. • You have to book your à la carte restaurants individually, each morning with the concierge … again, really? That’s so old school … at least even let a person book the whole week at one visit. Oh, and once being told there is no room you walk past the restaurant at the time you were denied only to see many empty tables, I’d say someone is just trying to minimize the food bill. Of course, most places are what you make them, after a while the place grows on you. Overall I found my time at the Barcelo Ixtapa pleasant, the weather was awesome, the beach great, most of the staff friendly, the place was clean, daily room upkept nicely. Do yourself a favor and get up early, stand in line for 20 minutes to book yourself a dinner at the Italian restaurant, it’s worth it, awesome dinner.

Barcelo Maya Riviera: Heaven on earth

This hotel was like being in heaven. I would highly recommend this hotel and or all the Barcelo hotels in the same complex as it is the best location I have ever been at for a vacation. The food, the staff, the bars, the rooms where out of this world. Oops I forgot the pools as well

Barcelo Gran Faro Los Cabos: Very nice resort

We had a very nice stay at this resort. The food and service was excellent. The evening shows were not very impressive though. The location is great. You can walk down the beach for miles and just watching the huge waves was super relaxing. Downtown is just a short walk or busride away and the artwalk on Thursday is a must.

Barcelo Solymar: Barcelona solymar

This was the most god awful resort I’ve ever been to. Every single bar does not have something, whether it’s pop or a type of liquor, so be prepared to walk to another one. There’s a disco that no one uses and is shit down at 12am. We had ice cold water for a week straight, front desk told us a mechanic was coming to our room and had us wait there for three hours, only to find out it is a hotel wide issue and no one was coming. We switched room four times due to cockroach infestation in tw [... read more]o different rooms. When we tried to contact the sunwing rep late at night, he did not answer. The manager at the front desk would not call for us, and told us we would be charged for calling from our room. The entertainment team does the least possible. We asked for music at the pool other than Russian jazz and were told we need to wait until 2:30pm every day. I highly recommend not going to this resort.

Barcelo Maya Grand Resort: 1st timer

It was ok, a lot of walking on concrete, rooms were breaking down (ie; cracking plaster, grout falling apart and blackening, rivets loose on sliding door lock, alarm clock broken, etc) Food very bland, and restaurant food no where near 4 1/2 star. Employees ignore you when they can't figure out what your saying, and they all want a tip "their life depends on it" Employees need training for how to treat people of different ages. 1st timers need to be given more awareness of all the "extra cos [... read more]ts", and you need to ask for everything or you don't get anything, meanwhile you don't know what to ask for. Felt we were being scammed by the Sunwing employee trying to get us to upgrade our excursion by lying about what time the bus left. Gabriel told us the cheaper excursion left at 6am, and the upgrade left later, but when we booked, the cheaper one all of a sudden now leaves at 9am. Just trying to get us to spend more money. A lot of waste every where you go, and no recycling. Language barriers annoying, especially the employees at reception and guest services. It was beautiful, grounds were nice and we'll designed, nice flow, mostly clean and we'll maintained. General staff mostly kind and polite. Free WiFi was almost useless, and 2 km away from our room. We were bored by day 4, probably will not do another all-inclusive.

Barcelo Huatulco: Ok Resort but...

Overall we had a good time at the Barcelo Huatulco but I have a MAJOR ISSUE with this hotel and many others who blatantly bribe guests with various offers of additional free wi-fi, etc. to post totally unrealistic 5-star reviews on TripAdvisor.We talked to one guest who took free wi-fi in exchange for the positive review and did not seem to worry about how unethical it was! Note: The resort givers you one hour free per day. These are easily spotted all over TripAdvisor. They typically are br [... read more]ief, include the name(s) of an animation crew member (who the resort encourages to obtain positive reviews) and include nothing but glowing comments on the resort. Travellers who are not aware of this practice can be duped into thinking how great the hotel is. TripAdvisor should not publish these reviews and take issue with resorts who follow this practice. It is so widespread now I don't know if anyone can trust reviews.

Occidental Punta Cana: Beautiful resort, Amazing beach

This resort is very clean, with a beautiful beach and sparkling clean pools. Rooms are spacious and comfortable. There is the main buffet and a buffet at the beach where we had breakfast every morning. The entertainment in the lobby bar each night was wonderful and the service we received from Myralargo was just the best. She took excellent care of our group all week. The animation team is good but their English was not always the best and at times hard to understand. Some of the activities be [... read more]come redundant as the week wears on. The food is good to very good. The steakhouse was our absolute favourite and on par with any you would find here at home. However in some of the other restaurants the service was really slow. This appears to be a lack of staffing issue vs the staff themselves. All in all we had a good vacation, but I would say it wasn’t up to par with other Occidentals we have stayed at in the past.

Barcelo Bavaro Beach: Very enjoyable escape

The staff was very good...wonderful beach and pool....the food was quite enjoyable and varied...A very nice room. The only con with the resort was that it took two days to get the tv working. Another negative, nothing to do with the resort, but the sun wing rep was worse than useless...we were not impressed with sunwing this trip

Barcelo Maya Riviera: Amazing New Resort

This hotel was wonderful. From the minute we checked in we were extremely satisfied that we chose this hotel. Hector checked us in and when we told him that it was our anniversary he upgraded us to a swim up room. The room was excellent. The bed was perfect. The buffet was huge and had an endless choice of dishes. The al-a-carte restaurants were amazing with excellent food. The resort was extremely clean and well taken care of. I would highly recommend this particular hotel to anyone.

Occidental Caribe: Great staff!

Resort overall very nice and well laid out. Rooms showing their age. Staff were very! helpful and supportive especially during our medical emergency. Lots of help and support from Medical, customer relations, security and front desk staff while arranging and executing ambulance pickups.

Occidental at Xcaret Destination: Great family vacation!!!!

Overall very good hotel. Check in was not great. Too long, incorrect information. Corrected by building information desk. No internet, money grab in this day of connectivity. $45 US per week per device. Not really an all inclusive in this regard.

Palma Real: Planning to come back

The staff and the atmosphere of the resort was amazing. Non stop things to do. Whether you are dancing by the pool, getting a drink at the beach bar or hanging out in the lobby. Location is amazing and perfect.

Barcelo Maya Riviera: Amazing adults only!!

This brand new resort was absolutely amazing!! So clean and fresh. The food and drinks were amazing (and we have pretty high standards)! The hotel is very modern and the rooms and grounds were always kept very clean. The hotel is situated on a gorgeous beach front with no seaweed!! The service at the restaurants and bars were very good! Everyone was so friendly :). With booking this resort we had access to all of the barcelo resorts on this beach strip (there were 5) which was nice to walk ov [... read more]er for a change of scenery or have dinner elsewhere! The only downfall (which we didn’t mind since we go to bed early) is the nightlife was not very good! If you are a big partier that loves night life this resort probably isn’t for you... mind you we didn’t walk over to the other Barcelos at night which could have had better entertainment and been more lively ? Would strongly recommend!!