Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(32373 Reviews)

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Charlie  - 

Verified Purchaser

Grand Aston Varadero Beach Resort: Will not be there any more

1, the food quality and option is a huge problem, even I knew there is a lack of food, but not think it is that bad. 2, the service is not acceptable, to replace the towel need me talk to the guess service 4 times 3, we lost some money in the room, I know it it my fault, I did not lock the code case well. 4, there are so many flys sharing the food. 5, only good thing is free wifi.

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Steve  - 

Verified Purchaser

Gran Muthu Imperial: It was a very good hotel

Room was very good, very clean and spacious. View was great. Food was ok. There was no bread for the better part of 5 days and never was there bacon. The entertainment we did not find very good. They were very new to the business i found. It is a very quiet resort. Beach is not the best but ok. The workers were very good and helpful when needed.

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Holguin: Amazing resort !

We just came back from this resort and can’t stop to talk about it . From the hotel room(perfectly cleaned every day by Lia , fridge stocked up ) Dining ( lots of it on daily buffets, the bread was not always there , but the yummy cheeses made up for it . We were never hungry . Tried many authentic Cuban dishes . Also we had dinner @ Japanese restaurant and that was amazing . We had 2 special lobster dinners with sparkling wine and a beautiful music . The grounds are nicely kept and you see pe [... read more]

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Lori  - 

Verified Purchaser

Sanctuary White Sands: Awesome resort!

Sanctuary White Sands provided a wonderful stay. Clean, comfortable beds, quiet rooms, decent food, fun activities, and awesome staff that did their very best to respond to any concerns. The beach is stunning and kept super clean by the staff at the resort. Loved every minute of our time there.

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Tony  - 

Verified Purchaser

Melia Buenavista: Do not fly with Sunwing or Westjet

The stay at Melia Buena Vista was incredible...once we got there. Great service, beautiful beaches and serenity now. Visit this place when you get a chance but do not fly with Sunwing or Westjet. It took us 3 different planes to get to Cuba. The first plane turned around an hour into its flight due to a 'minor' mechanical issue that apparently could not be fixed in Cayo Santa Maria. This was after the entire cabin filled with jet engine fumes prior to takeoff. The second plane they put us o [... read more]

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Private  - 

Verified Purchaser

Tryp Cayo Coco: Wonderful time

This was our second trip to Tryp. We really enjoyed the peaceful surroundings, beautiful beach, and lively pool. The staff are kind and considerate. There was no shortage of food or drink, and the resort is very well taken care of

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: I would rate this hotel a 0

The grounds were average The staff was wonderful and accommodating The rooms were below average. This is the 1st All Inclusive resort without a stocked minibar... The food was horrendous, no flavor, no hot sauces available...and the same thing was served for Breakfast, Lunch & Dinner, every day, for 7 days. There was no variety.

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Brian  - 

Verified Purchaser

Sol Palmeras: Great Hotel & staff

We were extremely pleased with our stay at Sol Palmeras. From check in to check out we dealt with friendly and helpful staff. There were always lots of options to choose from for dining, bearing in mind that Cuba has had it's share of difficulties. We stayed in one of the bungalows which was clean, spacious and comfortable. I wouldn't hesitate to recommend this property as a vacation choice.

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Cgour  - 

Verified Purchaser

Club Tropical: Didnt feel like a holiday

I have taken so long to write a review, as I did not know where to start! I only.had 7 days booked. Arrived at my hotel (Club Tropical) at approximately 4:00PM. I noticed that thought of giving a tip, is somewhat expected. I have worked hard to get a trip to Cuba, even though I give a fair amount of gifts and money to the workers of the hotel and workers for the hotel (evening performers). I have no problem with tipping, actually - I encourage it!, but when it is expected of me ~ I just want [... read more]

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Private  - 

Verified Purchaser

Iberostar Selection Ensenachos: Very Relaxing, it did the job!

We just returned from Iberostar selection Encenachos. It was our third time there, the last was two years ago. This time it was just my husband and I. As always the beaches are stunning! Never disappoints and it is what draws us back. The last time we were here there were some days without eggs, bread, potatoes, beer etc...this time it was fine. Fries,pork,chicken….We even really enjoyed the white mild fish for lunch at the Megano beach. I’m not a fish eater but it was delicious. They have  [... read more]

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Private  - 

Verified Purchaser

Grand Memories Varadero: Love Cuba despite a few flaws

Overall, enjoyed stay Wifi spotty and unpredictable Room keys had to be reset 8-10 times Food variety greatly reduced post Covid. Fresh grilled fish amazing Rooms starting to look dirty and shabby. Sheets and towels were not changed during stay Staff helpful and pleasant A trip to Cuba is worth the few minor concerns

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Private  - 

Verified Purchaser

Melia Trinidad Peninsula: Picture perfect

Excellent airy bright modern room.quality of mattress is very good.House keeping is done daily.Electric iron and iron board were provided.Hairdryer ,mini fridge also provided with beer and soft drinks being top up daily.

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Private  - 

Verified Purchaser

Melia Internacional: Outstanding resort

From booking with Danielle from trip central to getting on Sunwing airlines to arriving at Melia I cannot ask for a better experience. I have booked with trip central many times and let me tell you our agent is second to none fast service made the process of booking very easy. As for the resort well this is our third visit to the melia and in my opinion there is nothing else that compares in varadero cuba. From check in to check out first class. From the rooms to the bars to the food if you  [... read more]

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Archie 2101  - 

Verified Purchaser

Gran Muthu Almirante Beach Resort: 5* RESORT

We had a wonderful week in the elite section of this resort. The concierge service was exeptional as was the modern room. The beach was really nice and the pools were clean and warm. The food was plentiful as was the wine and rum, but there was no fish or shrimp. But there was lobster every day at the elite restaurant. We hope to come back again.

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Scott F  - 

Verified Purchaser

Sol Palmeras: Great Resort

Great hotel. The best beach I have seen. Our room had just been renovated and had great A/C. The water pressure was really good. The only things I missed was a swim up bar and a bar near the beach.

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Canadian traveller  - 

Verified Purchaser

Starfish Jibacoa: Cozy Resort

Love this quaint little resort! It is very quiet here with all you need. Beach is great for snorkeling, and soaking up the sun. The rooms are dated but kept very clean by the hotel staff. The kitchen staff do their best with what they have and the wait staff are super friendly, especially when you are a returning guest. Only bad thing I have to say, is they are now letting locals come to the resort, which I don't have a problem with but they can be rude at the buffet line and greedy with th [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Laguna Azul: Good value for the price

This was our second time to this resort. The first time being 10 years ago. Definitely not in the same condition as back then. The rooms definitely need a refresher. Pillows were terrible and our refrigerator did not work. Pool was nice, beach was nice and the food was surprisingly very good for being Cuba.

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Dani99  - 

Verified Purchaser

Memories Caribe Beach Resort: We'll return!

This was our fourth time to Cuba, and it was our favourite visit so far. We loved the resort, the beach was spectacular, and as with every place we've visited in Cuba, the staff were lovely. The food was quite good at the resort, and I loved that the bars had espresso and cappuccino machines. There was only one other resort beside us, and on the other side was a large lake and estuary. Walking along the beach in that direction was wild and gorgeous. Thanks to the nature on that side, the birds a [... read more]

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Private  - 

Verified Purchaser

Melia Varadero: Awesome Resort

Great resort, amazing staff, spectacular views and the food was some of the best that we have had in Cuba ( it was our 12th trip there ) Highly recommend it !! The only downfall to our trip is that it is not very a good resort is you want to use a scooter or a walker !! No access to the adult pool or go to the beach which would have been nice to be able to do !! We would rate it a 4****

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Private  - 

Verified Purchaser

Memories Jibacoa: Exceeded our expectations!!!

We have always thought that this resort looked interesting and had never pulled the trigger…. We’re so glad we did!!! The room was very comfortable and clean. There was ample hot water. The mini fridge was well stocked with water, soft drinks and a couple of beer. Nobody goes to Cuba for fine dining, but the food was very good with lots of choices. There is a bakery onsite and the breads and rolls are delicious!!! There’s a beautiful coral reef right off the beach, a mountain to climb with an a [... read more]

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