Crown Paradise Club Cancun: A wonderful resort to go to

We had a wonderful stay at this resort the room was beautiful and clean and no smell at all the balcony of the ocean view was spectacular the staff were very wonderful and helpful and it was a joy to watch all the children playing on the beach and seeing families connect together I would like to have seen more adult entertainment in the evening but overall it was terrific

Bahia Principe Explore Akumal: My family loved the Luxury Bahia Principe Akumal!

This is an extremely well kept hotel. The grounds were immaculate with some interesting wildlife to see daily (iguanas, coatis, sereques). The public areas were clean, the staff was friendly and attentive, the buffet had incredible variety, even for my son, who is a picky eater. The rooms were very nice. I had a few ants in mine, but we're in hot weather, so some of that is to be expected. The pools were very clean and the water was a nice temperature. Extra swim up bars would be nice, but th [... read more]e wait wasn't too long at the one there was. The beach was nice - sand not as soft as somewhere like Cuba, but still ok. The seaweed was raked up daily and you could do some snorkelling right off the beach. The shuttles around the resort were frequent, which was convenient on days on which we were too tired to walk from our lobby to our villa (or vice versa). I've stayed at a Sandals in St Lucia and I loved the Bahia Principe Akumal as much, if not more. All in all, it was lovely. The only bad thing I can say is that my trip wasn't longer :)

Sandos Playacar Beach Resort: Amazingly beautiful

The hotel was beautiful. The staff were exceptional with any questions we had . The food was good ! The beach was beyond and my whole experience was amazing . I recommend sandos to any family looking for a place to stay!

Sunscape Cancun Resort and Spa: Has everything you need

It's not a fancy resort - doesn't look like a 4.5/5 star when comparing to a resort on the maya riviera side but has everything you need and the service was very friendly. Any issue, they always tried to solve it right away and with a smile! Food was great and great waterpark/area for kids - best I've seen so far. We enjoyed our time!

Buenaventura Grand Hotel and Great Moments: Great place to be!

The smaller hotel is very authentically Mexican. Lobby area is lovely, grounds are beautifully kept and everything is very clean. The clientele is a nice mixture of families and individuals from all over as well as local people. The food was amazing. The kids club has great staff. The pool area was really nice. I would recommend this hotel to anyone. It is within walking distance to Puerta Vallarta stores and sights. The rooms are nice and the beach is great. All in all we had a fantastic [... read more] vacation.

Grand Palladium Colonial: Paradise!!!!!!!!!!

This resort was absolutely amazing! Words can't even describe how great our experience was at the Grand Palladium Resort & Spa in Mexico. From the minute we entered foot in the front lobby we were treated with amazing service. The staff were so welcoming and friendly. The resort is well maintained and I mean extremely maintained. The gardens, pools, beach, rooms are all well taken care of. The staff here at the Grand Palladium work extremely hard making sure the resort is kept up with any genera [... read more]l maintenance, well groomed and manicured gardens and the resort in a whole exceeded all expectations. Exemplary standings to a fantastic resort! Never a dull moment in terms of the entertainment part of the resort. The shows were by far amazing and made our experience one we will never forget. The list could go on and on so I hope people who travel to this amazing resort have the same experience we had. We would definitely recommend this resort to others travelling to the Mayan Riveria.

Grand Palladium Kantenah: This was an Ok Resort

I traveled to this resort for a friend's wedding, and while it was ok, I feel that for the price that I paid it could've been better. It's a huge resort so be prepared for walking, or wait for the golf carts to transport you. The biggest downsides was the food and swim up bars.I'm 5'2 and the swim up bar must be 6' deep, so I could never walk back with me drink, stay in the middle of the pool without treading water (which means I couldn't enjoy my drink). The buffet got boring after 2 days sinc [... read more]e the food never changes. Also, the al la cartes are only open for dinner, which is annoying because the buffet food gets boring. Bring an extension cord because there's only 3 plugs in the room, and you have to unplug everything to use them. Also bring ziplocs to take snacks from the buffet, as there's no where to get snacks if the buffet is closed.

Bahia Principe Explore Tulum: Kind of an upset

The hotel staff were very friendly and staff by the pool were entertaining job well done. The food was alright, very repetitive and boring after the third day. Booked A la cart dinners the day I arrived and 2 reservations had to be made for 10pm towards the end of the week.. the pool areas were nice. bars seemed understaffed at times, drinks seemed watered down. in my opinion the most important part of the trip would be the beach, which I would have to say sucked. Considering I've been to other  [... read more]beaches in Tulum I was very surprised how rough and rocky the sand was and how tiny the actual swim area is. Also if I was aware of the neighbouring part of the resort Akumal I definitely would have booked it over Tulum. Left the resort multiple days and enjoyed the real beaches of Tulum 20 minutes to the south . usually 7 days feels short but not this time. I would say 3 star

Golden Parnassus Resort & Spa: Excellent service

My second time at Golden Parnassus. Smaller resort- it's convenient, everything is right there. Love not taking a golf cart everywhere... Rooms are clean, staff is helpful and friendly. They have lots of pool activities, karaoke night, a Mexican dinner night, etc.. See ya next year Golden Parnassus!!!

Grand Palladium Kantenah: Stellar Property!

The Grand Palladium certainly lives up to its name! The stunning resort sits amidst lush oceanfront jungle. Designed with travelers in mind, ease of access, beautiful views, and first class service make every guest feel like a prince. The staff was accommodating, friendly, and eager to please. The rooms were luxurious, the amenities spotless, pools breathtaking, beaches endlesss, and drinks bottomless. Highly recommend!

Hotel Castillo Huatulco: Mixed Feelings on This One.

There was lots to like here- hotel was clean, staff very friendly, and in a great location for seeing Santa Cruz and Crucecita by foot. For us though, the buffet food was too Mexican- a few more Canadian/American choices would have been nice. Service was good but food and coffee were never hot. Although we were only two people, tables were set for nine or ten- not very romantic. Construction noise was a bit much. Most of the rooms had balconies too small for a chair, and the ones that were l [... read more]arger faced a very heavily trafficked street. Our last night there,the clocks moved forward an hour. There was absolutely no signage (in English) in the lobby to let us know. Time change had happened weeks previously in Canada. If we hadn't met some people while out at a restaurant for dinner- we would likely have missed our airport pick up by that hour. On the plane home, other tourists told us their hotels had put a note under their doors to advise them. Nothing at the Castillo. Again, the staff was charming, beach club was attractive although the beach was unswimmable, so I hesitate to give a bad review but we will not return here.

Allegro Cozumel: Great Times in Mexico

I had never been to Cozumel, Mexico and I can honestly say that I will return. The hotel was very clean and everything was close. We decided to sit by the beach bar one day and it was wonderful as one side was beach and the other side was pool. The housekeeping staff were cleaning daily, even the rails on each of the porches which I was impressed with. All the staff were exceptional especially George (english translation) at breakfast and lunch. One day we asked for champagne/orange j [... read more]uice and Bailey's for our coffee and everyday he remembered and had ready for us. On his day off, he made sure that his co-worker was aware. The only negative thing I can say was no free wifi in the lobby. It is a very quiet resort, but a nice bar downstairs, instead of the inside sports bar would make a difference. I definitely would recommend this place to anyone. From the web you would assume it would be full of children with the Pirate themed pool but it it a place for everyone!!!! I definitely will visit Allegro Cozumel again.

Riu Santa Fe: Awesome Pools and Tacos

I went with my parents so I was just looking to have a relaxing time at the beach/pool, read a book, work on my tan, and eat some good Mexican food. Overall, this resort ticked all those boxes! The resort is large so you can walk around and hang out in different areas. The beach isn't that great because it's right on the Pacific Ocean, so the water is too choppy to swim and the sand is coarse. (I've only been to one all-inclusive resort before in Cancun, and I prefer the beaches there.) B [... read more]ut the pools were awesome so it made up for this. And it was nice to have one pool that is quieter and good for families and another pool further away that's more for the party-goers. I actually thought the buffet restaurants were better than the a la carte restaurants. They offer more variety, and the a la carte restaurants serve the appetizers and desserts buffet-style anyway. The Asian and Italian restaurants left something to be desired. The lunch restaurant had a grill that served tacos and there's a taco stand in the main courtyard in the evening, and these were awesome! The rooms were nice and clean. The only downside was that you couldn't get a hot shower from 5pm onwards, probably because everyone's taking a shower at that time. Overall, I had a great time and would come back if returning to Cabo.

Catalonia Yucatan: Very impressed

My expectations were modest after reading reviews on this site and others, so I have to say I was pleasantly surprised with the overall quality of this resort. The rooms were nothing special but they were clean and comfortable. The food was fantastic and there was always something to eat. Buffet breakfasts and lunches were great and Italian, Spanish, Mexican and Japanese specialty restaurants all exceeded expectations. The staff was excellent and most would greet you with a smile, no matter [... read more] what kind of day they were having. The grounds were clean and the pools were nice, albeit a little warm for my liking. I'm not one to complain but there were a couple of suggestions I'd like to offer hotel management. We arrived at the resort at 11 a.m. and couldn't get into our room until 3 p.m. This was a pain and should be an easy fix. Resort management knows which rooms will be empty so get them done first so new guests don't have to sit around for four hours after arrival. This sucked because we had to be at the Toronto airport at 3 a.m. and hadn't slept at all. The other disappointment came when I asked for a room change because I had requested a king bed and received two queens. The front desk told me to return Sunday (in two days), which I did, only to be told that I was supposed to return Saturday. This was not true. After a bit of back and forth, a king room miraculously became available and all was good. It was enough to tick me off for a few minutes but it was forgotten after a few shots of good tequila (ask for it). Another suggestion for management would be to make the party pool a little more lively. Activities stopped around 1 p.m. most days and the pool went quiet for a few hours. This prompted people with their annoying pill speakers to take over and force the rest of us to listen to country music. When in Mexico, the last thing I want to hear is some hillbilly singing about trucks and blue jeans. Overall, a great experience.

Riu Santa Fe: Great resort

The Riu Santa fe is a great resort with a lage ground and beautiful gardens, all areas in the Resort is very well kept, staffs are very friendly, we had a great stay. Food at the buffet was very good but did not change much from day to day, we all think the food in the Asian restaurant is bed, still self serving for most food except entree which only have a few choose.

Grand Oasis Cancun: Grand Oasis Cancun, Mexico

The room was clean, towels etc plentiful. The food at the restaurants we went to was always well presented and tasteful. The pool area was always clean and plenty of seating for everyone. We didn't go on any excursions because we went to relax and enjoy the beach and pool.

Barcelo Maya Caribe: Couldn't ask for more.

The resort was great, clean and lots to do. Buffet was beyond expectations. Staff were happy and attentive. Enjoyed sailing the included hobby catamaran. Lots of shade on the beach and available chairs. Roach in the room. Slow check in.

Bahia Principe Explore Coba: Excellent resort for a family trip!

The grounds were beautiful, the room was great and we really enjoyed the space to wander around and explore. We spent lots of time on the beautiful beach, which was no trouble to get to walking or by shuttle. The staff were amazing. I would definitely go back to this resort.

Catalonia Playa Maroma: Great vacation spot!

The grounds were beautiful and well maintained. The rooms a good size and kept very clean. The food was quite good as well in the à la cartes and the buffets. Beach service for drinks was slow, despite the bar not being that busy and the waiter did not appear to be busy with other guests. The only complaint about the pool is not enough parasols. Spots with parasols were taken early and towels left all day. I appreciate pool staff to remove towels after 1 hour of chair not in use. On the beach t [... read more]here were sufficient trees for shade if you wanted it and didn't have a hut cover.

Bahia Principe Explore Coba: Good Resort

Hotel very clean. Maid service was excellent. Beach terrible. Last time we were at the Coba , the Coba beach was the better part of the beach. They changed the Coba beach to the Luxury Akumel . That was disappointing. Plenty of food. Bar service and food service not very good. Only 1 bartender at each bar. Food service: they very seldom came back to ask you if you wanted anything else to drink. First time we stayed at the Golden Club. Very disappointing.