Bahia Principe Explore El Portillo: Some good! Some bad!

A lot of good features to make this resort worthy of a 5 star rating! The beach is beautiful and like the grounds kept very clean. The food also is great with a lot of variety to choose from. HOWEVER we found the accommdations (bldg.#18) more like a 3 star and had multiple problems. Upon arrival our room had only 1 bed not the 2 requested.We were moved the next day (same bldg.) but in this room the mini-bar,t.v.and door latch did not work properly. One morning water came pouring through the ceil [... read more]ing from the room above. Because we were staying for two wks. we were concerned about mould but they would not move us instead they moved the guests in the room above. A lot of our problems could have been resolved quickly with help from the front desk however there was only one employee who spoke English and he was very rude and unhelpful

VH Gran Ventana Beach Resort: Gran ventana

Where to start. We were looking to party if that's what your looking for don't go to Puerto Plata. The staff REALLY needs to learn the English language I struggled a lot. The food was so so .. as good as it can get for the Dominican I guess was anxious to get home to home cooked meals I was sick on day 6. Clinic services were amazing do not have anything bad to say about them at all. Hotel was pretty but beds were uncomfortable and hard and pillows well don't get me started lol. In all I have it [... read more] a 3 I won't be returning.

Bahia Principe Grand San Juan: Beautiful Resort

CLEAN and very well maintained. Children sitting at swim up bar wasn't good in our opinion. Many Excursions offered were too far away and quite pricey for Canadians. The shows were excellent. The staff were amazing!!

Occidental Caribe: Very nice resort!

Very large resort with 2 huge pools, beautiful beach that you can walk for miles on, excellent service by all staff, rooms are well kept with everything working and clean and most overlook the pool and ocean so view is great. Mixed drinks at the bar are horrible from a machine, they need to improve that, but the beer is good and cold so that works! I would definitely return to this resort!

Royalton Punta Cana Resort: Very Nice

Nice Beach, great food and excellent service. Top notch in most ways. Complaints would be time share sales reps posing as concierges at the bottom of the stairs in the hotel buildings, bathrooms small (especially as the rooms are quite large) and low quality all-inclusive wines.

Bahia Principe Escape Bouganville: Lives up to its name! Luxury

Perfect resort if you are looking for a smaller boutique experience within a big scale resort. All amenities are close for easy walking. Lobby has relaxed entertainment every night for dancing and conversation. Shows are a walk or golf cart ride away. Always lots of choice for beach chairs. Beach is well groomed and calm waters. Great for walking! If you are pool people prepare to play the towel game to get shade. Buffet food is varied with a different themes, plus option of reserving at 2 onsit [... read more]e restaurants or adventure to the main resort selection. Mediterranean was our favourite with fabulous surf and turf.

Grand Sirenis Punta Cana Resort: Great resort lots to do

We had a great time the beach is asome the entertainment crew was great lots to eat room was clean shows were all very good wouldn't think twice about going back Air Transat was a great help thanks tripcretral for everything

Bahia Principe Escape Bouganville: Amazing resort

The grounds were immaculate and everything is so beautiful and clean. The staff is also so very friendly. Everything is so close the beach the pool the restaurants and rooms. There was always good entertainment.

Grand Bavaro Princess: beautiful resort,very clean

wasn,t happy with the first room we had there was only one queen size bed and l was staying with another girl and we were told there would be two queen size beds in the room and there was only one,l wasn,t sleeping with her for seven days so we went to customer services at the resort and they said they couldn,t do anything for us we told them to get us two queen beds and they said they couldn,t do that, that there was no such thing,so they showed us another villa with two twin beds in it and the [... read more] beds were pushed together which still wasn,t right for we still slept together because the beds were pushed together to make a queen bed even thow we slept in twin beds l wasn,t happy when we where to have a room with two queen beds plus we where to be with the group we went with and weren,t.

Senator Puerto Plata Hotel: Great resort

The Bachata was great. The rooms were clean, the food was fantastic. The pool is huge. There are always chairs but you have to get them early in the morning. The beach is ok. You will have to wear water shoes, there is coral reef on the beach.

Excellence Punta Cana: Best resort in Punta Cana

Amazing food and Drink. No reservations for meals, premium drinks! Excellent house red Gatonegro! Entertainment shows on the evening were entertaining, those that won different games throughout the day were awarded prizes.

Melia Caribe Beach Resort: very nice resort

Nice beach, food is good especially at the French restaurant and the Capri restaurant. The resort is very clean and beautiful. the menu on the buffet could be varied more often. Our room was properly maintained.

Bahia Principe Explore Punta Cana: Excellent vacation!

Almost perfect. Enjoyed every minute. We can't say enough about the food, beach, staff, accommodations and entertainment. No complaints about anything, only that one week is too short. Can't wait to return next year.

Paradise Playa Dorada: Horrible Vacation

This is the worst vacation that I have ever had. Have been to Puerto Plata 6 times, and never experienced anything like this before. From the flight delays, to the hotel, to the service, the rooms, and the overall resort, it was a disaster.

Marien Puerto Plata Hotel: Be Live Collection Marien excellent all way!

The people at the resort are very nice! rooms are cleaned with beautiful flowers everyday on our bed, the food is great and very tasty as well. The beaches are very cleaned. This was my fathers first trip ever! and he enjoyed himself the whole time. Never rained once, but was prepared just in case..The hotel grounds are very clean and the maintenance crew always doing something to make sure the areas are cleaned. No complaint at all. Highly recommend this hotel!

Cayo Levantado Resort: Near perfection

Such a beautiful tropical island. We loved the layout of the resort and the fact that it has been kept as natural as possible. The villa rooms throughout the small island are quite luxurious with most having ocean views. The pools are gorgeous and the beaches though somewhat small are wonderful for walking. You can always go to the public beach which is larger and if you go early in the morning or around 5:00pm and later , you have the place to your self. The staff are very friendly and the food [... read more] is very good. All in all we would certainly recommend this little jewel in the Carribean.

Riu Merengue: Very Relaxing Resort

The grounds at the Riu Merengue were Beautiful and well groomed.I loved all the wide cobblestone walkways to and from the dining and living areas,so easy to walk on and most were shaded.There was a Great variety of foods for all meals and dining areas were very tidy and wonderful ambiance.I liked the idea that we could dine at the Riu Bachata for lunch which we did on a couple of occasions ,just a short walking distance away.

Marien Puerto Plata Hotel: Good resort

Rooms were perfect, nice big pool, a la carte restaurant were very good, buffet needs a bit more variety but good! Very nice staff and the activity team were very fun and outgoing! Had problems with patio lock and within 15 minutrd they came to fix it!!!!

Cofresi Palm Beach and Spa Resort: Great starter resort!

This was the first all-inclusive resort my girlfriend and I have been to. It was great. We were worried after booking and reading the reviews but we had nothing to worry about. We booked a standard room, although it was falling apart (the dresser door was loose, cracks in the bathtub calking, and a broken ceiling fan control), it wasn't enough to turn us off from having a good time. The room itself was very clean and the balcony looked like it was nicer and bigger than even the junior suites. An [... read more]other benefit of our room was location. We were a good 7-10 minute walk away from the beach however we were a step away from eveything else - most notably the pearl. We The food was delicious, and we didn't get sick. Freddy, our Transat advisor made it easy for us to book excursions, and the resort had enough evening and daytime activities to keep us busy if we felt like we needed to do something. I could go on but ill leave it at this: This is definitely a 4-star resort if you have a vip membership as you have access to more beach space and golf cart access, 3.5 otherwise. Keep in mind, there were enough VIPs around the public areas so I cant imagine the experience being any different. Oh and seriously, about the time share tour complaints... We were able to put our feet down and say no (which wasnt hard), but on our way home we heard a few people complain about losing 5 hours on their first day. Trips are what you make it!

IFA Bavaro Village: This resort was only "Ok".

As we arrived at the resort - we found out that our luggage was rummaged through (my husband and myself) and theft happened to the tune of approx. $125.00. This happened at the airport (either Halifax or Punta Cana) - but it set the mood upon arrival. RESORT / HOTEL ROOM – This resort is no longer a 4 star resort. 3 would be the max rating! The rooms were substandard (mold - particularly in shower and toilet area & also light fixture hanging) The front desk staff were less than friendly. We r [... read more]equested a king size bed as we booked our reservation. We asked for it upon arrival and they said “maybe tomorrow” – we discovered the staff at the resort (in general) say “maybe tomorrow”. Night one in the room – up with anxiety issues (because of the theft) and saw a cockroach and it scurried out of sight. More upset. Next morning my husband saw another cockroach. We were able to kill this one. Back to the front desk and asked to be moved. Was told come back at 4pm. Did that and was told “Your room has been fumigated – you are not moving” I was upset to say the least – and after much hassle – involving front desk staff, bell men… and finally the manager – we were moved to a king room. This room was in better shape, with less mold issue. RESORT – General comments about the resort would include: (a) It appears old. Broken chairs in the outside bars, torn cushion covers in the lobby, broken beach loungers, could use paint. (b) just about impossible to get a lounger near the pool. Despite signs saying no reservations – towels were put out by 6:30/7:00 in the morning and there all day – lots of hours no bodies in those chairs. We did not get a lounger at that main pool the entire week. (c) Could name a handful of nice, friendly staff. For the most part, staff seemed unhappy, unfriendly. (d) Sales persons – it would not be exaggerating to say that we were approach up to (8 – 10) times a day to book an excursion of some sort or a massage. There were approx 3 different companies that had Reps all over the resort pushing their company trips. (e) told to get change (American $1.00) at front desk to tips for staff – This proved to be difficult as they rarely had change, come back later. (f) the pictures on line for some of the areas at the resort are not currently accurate. They were taken it better days. One pool in the pictures is now a cemented seating area outside of the theatre. (g) there is an all night bar (with snacks) center of a bunch of rooms...and the main concert stage was center of several more buildings that had rooms. Not a great layout...considering the hour things went on. Positives: (a) some friendly staff (b) food was decent (c) all 6 of us enjoyed nice couples massages (d) sun (e) beach was an easier place to get loungers (f) 2nd pool / known as quiet pool – seemed to have better turn over and ability to get a lounger (not for everyone in our group at once, but we could share). We thought that the price paid ($2800 - $3000) was not what we consider to be a cheap vacation - and it did not meet the 4 star rating, not even close!