Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21889 Reviews)

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Cknight  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: LOVED IT!!!

We had such a great time at this resort! Snorkeling in the on-site cenotes, canoe rides in the river, monkey watching, seeing some ruins that were also on-site. The food was good and there were tons of options. The staff were super friendly and unbelievable accommodating and helpful. The rooms were nice and clean and spacious. The resort was big, and always clean. There are jugs of water in every room, and the bar fridge is re-stocked daily as well. The gym facilities were good and well used. W [... read more]

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Tamiwith2  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: INCREDIBLE RESORT!!!

I am not sure I have enough words to express how incredible this resort was! Lush. Clean. Great amenities. Monkey's swinging freely in the trees above you, and even walking the pathways beside you! The entertainment was fantastic, the service was phenomenal! The food was better than we had expected at the buffets and the al la carte's were amazing! Vendors that were allowed on the resort were friendly and NEVER pushy! The Beach was rocky due to the hurricane several years ago, but beautiful swi [... read more]

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Private  - 

Verified Purchaser

Riu Palace Riviera Maya: Loved the RIU Palace Riviera Maya!

We loved this hotel, but especially the service. Especially the kitchen staff under the watchful and personal eye of Rueben, Chef de Chef! He was especially attentive to my needs for gluten free food and personally directed his staff to make different foods that suited my dietary requirement. Then everyday after, the staff would remember who I was and quickly accommodate me with toast, pasta and even pancakes! The cleanliness of the rooms and the high degree of attention to the beautiful m [... read more]

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Private  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Great hotel

The hotel aria is great: the pool nice, rooms are clean and the restaurants are perfect. The hotel representatives are professional and friendly. The beach has rooks and when we stay in hotel on the last week of March the ocian has a lot of weeds.

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Mandy  - 

Verified Purchaser

Riu Santa Fe: Resort was decent

The resort is beautiful rooms are clean food isn't spectacular. Don't go during March the spring breakers are out of control we had one in our room at 3:30 in the morning somehow our sliding door got unlocked which we never kept it unlocked. People were falling over drunk and throwing up everywhere no matter where you were you could smell the drugs. I would recommend this place just not during March.

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Private  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Our favourite place so far!

We are Azul Fives fans to say the least. We just returned from our fifth visit to this beautiful resort. We love the grounds, the rooms, the food, the staff.....the margaritas! We like the Karisma chain of hotels in general and have never been disappointed. In our minds, one of the main reasons is that there are no reservations required in the restaurants - if there's room, they will seat you. The food is outstanding at Azul Fives and their servers are so polite and friendly. Our "thank you [... read more]

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Jason  - 

Verified Purchaser

Grand Sirenis Mayan Beach: Overall good family vacation

In general this resort met our expectations. It was clean, the staff were very friendly, and our room was plenty big for our family of five. The beds were not overly comfortable however, and the food was just acceptable

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Private  - 

Verified Purchaser

Royal Solaris Cancun: very nice

we like it a lot service food grounds beach very nice negative no balcony like that the bus system what's right at the door catamaran was a big party lots of fun 7 days of sun great easy to get chairs on the beach

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Private  - 

Verified Purchaser

Occidental Costa Cancun: Wonderful resort

We had a wonderful time at the Occidental Costa, the hotel was spotless in all areas, good food and entertainment, simply the best. The staff were very accommodating and made every day a pleasure we would recommend this hotel. The beach is small but ample as this is not a huge hotel, lovely palm trees on the beach and a fabulous bar. We would love to visit again.

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Celtic soulbrother  - 

Verified Purchaser

Hotel Irma Zihuatanejo: real mexico in zihu

Great hotel, friendly vibe, minutes from beaches and town. Staff very friendly and helpful for getting around the town and beaches. Everbody in seemed to be on their 4th stay and sociable and helpfu.l

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Private  - 

Verified Purchaser

Excellence Riviera Cancun: Beautiful property

It was a clean, well manicured property. The room was well serviced, including a turndown service every night, and mini bar replenished daily. The beds are very high and we had to have it lowered, there was no difficulty having this done. There was no shade outside our room, therefore we could not use the bed and hammock provided for our unit; we had to seek shade elsewhere.

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Private  - 

Verified Purchaser

Ocean Coral Riviera Cancun: Awesome

We just arrived home from the Ocean Coral Turquesa on Saturday April 1. This resort is beautiful with a great layout. It is very clean and well maintained. The staff work hard to make everyone happy and are very accommodating. Xavier met us upon arrival and told asked us to meet with him so he could give us a welcome package. I was a bit sceptical regarding this as we were not interested in meeting for a couple hours regarding a time share proposal. We booked the vacation for simply relaxat [... read more]

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Care & Hub  - 

Verified Purchaser

Catalonia Playa Maroma: Awesome trip all around

This hotel has great food, great staff and a beautiful beach. We all had a wonderful time and by the looks of the pictures the tequilla must"ve been awesome. The rooms are very clean and the grounds just simply amazimg.

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Private  - 

Verified Purchaser

Grand Decameron Los Cabos: Relaxing

Small resort, beautiful location, friendly staff, very clean. Food was good but not a great variety and only 1 a la carte restaurant. Could not get hot fresh coffee until buffet opened. Periods of time where snacks were not available. Used to 24 hour all inclusive.

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Kristina  - 

Verified Purchaser

Ocean Riviera Paradise: Ocean riviera paradise - awesome resort!

We recently stayed at ocean riviera paradise and it was such a great resort! It is brand new, clean and modern. There is a shuttle that brings you throughout the resort which is nice on very hot days. A bunch of restaurants to choose from which you do not need a reservation to get into and the wait is not long. You can go to a restaurant every night and return to the same one. Buffet was very good as well. The staff is very attentive and kind. The rooms are gorgeous, clean, beds are comfortable  [... read more]

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Private  - 

Verified Purchaser

El Dorado Royale: Not worth the money

Where do I begin? The rooms are dark and dingy. The a/c could not keep up with the humidity, our clothes and bedding were always damp and the room smelt musty. 3 of the 7 nights that we were there our room was not cleaned. The food is good, what little you got. Room service was a must and used it regularily to get enough to feel satisfied. The beach is terrible, the week we were there it was a sea weed battle. The beds are very uncomfortable and unable to get comfortable. The mattress was a mess [... read more]

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Booklover70  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Would never recommend!

Sold to us as an adults only resort. Was disappointed in every area due to this. Resort was okay, nothing to set it apart from other resorts. Wait times for restaurants was on average over an hour and reservations were not accepted. Most meals ended up being served cold.

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Annette  - 

Verified Purchaser

Tesoro Manzanillo: Great resort at great value, even over Spring Break

Lovely, compact, family-friendly resort, constantly being cleaned; sociable and seemingly happy staff; decent food; and enthusiastic animation staff. Lots of Mexican families, which is considered a big bonus by my family.

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Tamzspicebiz  - 

Verified Purchaser

Bahia Principe Explore Akumal: Amazing

we enjoyed our stay at the Bahia Principle Akumal resort. The Grounds were very well kept, the staff was very friendly. The rooms I thought were damp for sleeping would be nice to have open windows for a cross breeze at night.. The beach and the pools were fantastic. We enjoyed all of a la carte's except the seafood one. Was not enjoyable at all.. I loved this place and didn't want to come home. We will be going back again..

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Private  - 

Verified Purchaser

Catalonia Yucatan: Catalonia Yucatan

For my first trip to Mexico it was a very enjoyable experience, the resort was well maintained and the staff were great. The weather was awesome for the 7 days we stayed. Would I visit the resort again most definitely.

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