We had a wonderful time. The grounds were kept well and the staff was very friendly. We were ill for a day and what was really impressive was, the staff from the hotel called our room to see how we were feeling and stated that, if there was anything they could do for us or anything we needed to please let them know. Now that's what I call great service.
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Lextaz -
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Occidental Punta Cana: Need Care and Love!!!!!!!!
Resort need restoration OK in general.... Not a WOW! Good service
No Kleenex and face cloth, matress in VERY poor shape, Glasses on the beach shall be a NO NO!!
Buffet very good, resto a la carte deceiving except the Oriental
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Alvesc -
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Bahia Principe Grand Bavaro: Beautiful Resort
Hotel was beautiful , the food was very good, the beach was very nice, nice pools, the people are nice special Miguel at the restaurant by the beach .what impressed me the most was how clen the place was no garbage anywhere
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DavidK -
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Sunscape Coco Punta Cana: Beautiful Resort
Excellent and well maintained resort. The area I was in had it's own separate swimming pools. They have an Adult / VIP section with Canopied Beds and mattresses on the beach. Daytime activities were great. Volleyball, tennis, etc. Several restaurants including Lobster, Japanese, Mediterranean and Brazilian which have really good food. And of course a general buffet for breakfast, lunch and dinner. Nightly entertainment at a theatre. It's amateur theatre at best but it is still really good and wo[... read more]rth watching. Night time beach parties/raves are not for me but they have several smaller bars where you can relax and enjoy a drink / conversation. Lots of local shopping on site with local vendors. Also a small little town just a short walk off site. Small gym on site as well. Overall an excellent place with a mix of activities for young and old. Highly recommend.
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AtomicKitty523 -
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Iberostar Waves Costa Dorada: Nice Stay at Iberostar Costa Dorada
We've been to a number of Iberostar resorts in Mexico and had been very happy with them, so we thought we'd try this one in Dominican Republic.
Our teen aged kids had an attached room to ours, both were clean and comfortable. The fridges were restocked every day. And the kids loved the free wifi!! We did have an issue with our upstairs neighbour one evening and eventually had to call the Reception desk and ask to have someone go out and speak to her. This was handled within minutes, we were most[... read more] impressed!!
The food was good. We enjoyed all three ala carte's. The buffet was good but we found it predictable by the end of our week there. And it seemed that there was never enough tables at the buffet for breakfast, lunch or dinner! (I know, time of year, get over it!) With that said, we always tried to sit in Bonny's section at the buffet. No matter how busy he was or the time of day, he always had a terrific smile for us.
The beach was nice, as was the pool... but unless you were out before 7:30, you weren't getting a chair!! We are not early risers, so we found this challenging at best most days. There is some seaweed on the beach, but we didn't think it was a really big deal.
We didn't take in much of the entertainment, but what we saw was pretty good.
I would recommend this hotel - Just at another time of year. Perhaps the weather would cooperate a little more (we had about 4 days of on and off rain) and it wouldn't be so tricky to find seats at the beach, pool or buffet.
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Just us -
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Blue Bay Villas Doradas: Run down
The staff are friendly,very good and energetic. BUT. This place needs a complete renovation. Cracked shower base, leaking roof during rain, chipped and broken tile around pools. The list goes on. Food is ok. Blue Bay hotels should be embarrassed.
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Juliem -
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Grand Sirenis Punta Cana Resort: Great trip!
Lovely resort with friendly staff and excellent service. The grounds were especiall well maintained, beautiful beach and good size pools with plenty of lounge chairs. The food was also very good and a la carte restaurants were well worth it!
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Twowheeli -
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Cofresi Palm Beach and Spa Resort: Beautiful resort!!!
The resort and hotel and lobby were all so well kept!! The grounds were always being kept clean. The staff was so pleasant and very friendly! The restaurants and buffet was good and always very clean and fresh
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Nicmac -
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Riu Bambu: Good Value Resort
This was a good value resort for what we paid. Resort was clean. We had a newly renovated deluxe king room that was beautiful. Our room was stocked with 3litre bottles of water, beer, and pop that was refilled every 2 days. In room liquor dispenser as well.
The beach was nice and seating at the pool and beach was plentiful, which is the first tIme I have seen that at an all inclusive. No need to reserve seats at the crack of dawn because there were always lots available.
The only thing I didn'[... read more]t love about the resort was the food and is why I wouldn't give it a 5 star. I would guess most of the food was cooked from frozen, which is fine, it's just not amazing food like at other resorts we've been to. The Omelette bar, fresh fruit smoothies made daily at the buffet, homemade pizza, fresh fruit and veggies were delicious. Nothing made us sick though so no complaints there.
The resort is not too big so you don't have to walk too far from the rooms to get to restaurants, beach, pool, etc.
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TigersFan87 -
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Catalonia Bavaro Resort: Great value
This resort is a great value for the price. The rooms are a little dated but are adequate for what you need with comfortable beds. The showers are tiny!! The buffets are pretty good and the a-la carte restaurants are very good. Don't expect home cooked food but you won't be disappointed. The pool and pool bar are very nice, get there early to get a chair. The beach is cleaned daily and beautiful with lots of chairs. Stay away from the souvenir shop off the resort as they are very aggressive. The[... read more]re are also people trying to sell you travel club memberships but you can just say no and walk away. We brought Domenican Peso's and these is the only currency I would bring. Make sure to get lots of small bills before you go because you have a better chance of winning the lottery then getting change. Air Transat staff out of Windsor are rude and it's a miserable experience but the staff on the plane are very professional. I would go back because of the value but it is not a 5 star, not even after a few Cuba Libres!
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Lovetravelling -
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Dreams Royal Beach Punta Cana: Fantastic Trip!
Great facility with equally great staff. Slight confusion with check in but was otherwise a fairly seamless process. Customer service was the best experienced at an all inclusive and have been to the DR on 5 previous occasions. No complaints!
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Kayl -
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Grand Sirenis Tropical Suites: Huge Resort and Great Beach,
The resort is massive (almost too big), tons of places to go and relax but the beach is the best part. Beautiful and huge we spent most of our time on the beach and didn't even touch the pool, which was smaller than I thought and the swim-up bar only has a few seats! The only part of the beach we did not enjoy was the fact that all the staff constantly come up to you to sell you adventures - same with the venders but they were only there 2 days of the 7. There are plenty of lounge chairs by the [... read more]pool and the beach as well as covered areas. And we walked for hours along the shoreline which was amazing as well.
The food was great, the main buffets always had a ton of food but the restaurants weren't as good as aspected and sometimes too busy for a reservation. The buffet by the pool was good for snacks too. However, a lot of people from our group still ended up getting sick and were still sick once we returned home.
The bars were also great, and bartenders know their drinks and are very friendly. The Disco was super fun but one day of the week it was full of staff (Valentine's Day) which was great but it also meant the bartenders wouldn't serve you (we waited 25 minutes for a drink with our friends wedding planner standing beside us not helping) and they wouldn't play any songs you requested.
The rooms are amazing. Each has a little living room, air conditioning, stocked fridge everyday, two tv's, two beds, robes, huge closets and a balcony!
Overall, the resort would be great for families and other groups or couples who like a large resort where you can sneak away and do your own thing. But it is not good for people who do not want to get hassled every second to buy something, someone who wants a large pool and swim up bar or someone who wants a more intimate experience. I do not think I would return to this resort in Punta Cana but I did enjoy my time!
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Markcourt -
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Bahia Principe Escape Ambar: A most difficult experience!
First of all this facility is too large. Trying to service adults18+, adults with children exclusive and general family areas just does not work. We were in the 18+ Amber area which is divided into 3 areas. Thankfully we were in area 1 close to beach and facilities. Amber 2 and 3 are further back and quite a ways from most resturants and importantly the beach. The pool at Amber 1 is where all activity takes place and is very lively. The pool for Amber 2&3 has no shade except for umbrellas and is[... read more] quite dead however there are available chairs. This is not the case for pool 1 and the beach. There are just too many people looking for too few spaces. This is really apparent on the beach which is very beautiful and great. You must get there by 6am to place belongings to get your place. This is supposed to be a vacation not a race at crack of dawn to get your chairs. We were told that the 18+ Amber has over 1000 rooms so space does not meet this number as per pools and beach space.
Another real issue is resturant reservations. This is insane! We took previous advice and sent requests prior. We did get most choices however requested times were all over the place. Two were 9pm which was too late for us and when we tried to change it was a fight and time consuming with no success. The desire of the management is for the guests is to use the buffets and not the individual specific resturants. We were told repeatedly that they were fully booked with no availability. This was totally false! We observed every time at most 50% occupancy ...unbelievable! We requested a meeting 3 times with general manager to talk about these issues to no avail. They made all the right noises but I in our estimation only talk. To the positive the resturants are very good particularly Rodizio and the beach front bar lunch. Staff in the food facilities were very good which was a bright spot . Our low rating for service is not the general staff but the management staff. Rooms were good however as previously stated location is the key Amber 1 older rooms vs newer further away. We did have a very unusual experience on the day before we left. Room was not cleaned by 4:30- when my wife returned room was open with the cleaner sitting on the bed charging his phone on our charge system...unbelievable! We wrote a formal complaint with again no reponse.
The grounds are beautiful and we'll kept with workers constantly working.
In conclusion we usually do not complain and usually suckl it up. We were not impressed with the overall resort however there were bright spots. You wait for a winter get away pay good money and expect maybe a few minor issues. This was not the case.
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Luvtootravel -
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Bahia Principe Explore Punta Cana: Nice resort with a few hiccups
The resort is very clean and beautiful. The beach is gorgeous and someone rakes seaweed all day long. We had a room in royal golden. Nice size room kept very clean by our housekeeper who was super sweet. We never saw any cockroaches or bugs of any kind. The fridge could be kept a little colder and air conditioning. Our clothes still smell musty even after washing them. We encountered some staff that were super friendly and others that were not.
The food was good to very good. We enjoyed all of t[... read more]he a la cartes. I didn't like how busy the buffet was. Sometimes very long waits and people can be rude budding in front of you. Also, we found the service at breakfast from the servers to be lacking. What ever you do, do not sit at a table that has instant coffee on it, you may be yelled at lol! Service was better at lunch and dinner. The snack bar by the pool was crazy busy. On about day three we found a lunch buffet that is the bbq restaurant at night that was much more peaceful. I just didn't find this resort overly relaxing. We had to get up and down to the pool and beach to reserve a chair of you were out of luck for having any shade for the day. Believe me, you need it. Weather is hot and beautiful. We travel twice a year and have never seen chair saving like this. We also had problems when we arrived. We did not receive a welcome drink which is no big deal but would have been nice. Then when we got to our room neither of our cards worked. We were told someone would be right back. Half and hour later we called front desk and no one answered. Finally after an hour, we just got on the tram and went back to the lobby ourselves. It was just a bad start after a crazy flight with air transat. Over half the plane was university students that took up all of the flight crews attention. They were blaring music, partying and pretty much out of control. I even had to line up at the back of the plane to get a coffee.(Not like we could sleep!) Then we had to wait on the plane while the police came on and arrested two of them. I swear the longest flight of our lives! On the way home, our luggage was delayed and we were over an hour waiting for it. Not sure what happened there?? Not sure I would book with transat again, It really left a sour taste in our mouths.
We also never received turndown service which apparently was on of the inclusions. We also had to drag our own luggage down to the lobby on check out as well after 2 phone calls to the bell boys.
That aside, we did have a nice vacation. We loved Tehani at the lobby bar. Lilia at royal golden is amazing at her job and went above and beyond. All the swimup bartenders and beach bartenders were awesome! Mary at the spa gives the best massage! Not sure I would return because the service was too inconsistent. I also prefer a smaller resort that is less crowded. Beats the weather in Canada though!!
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Athenia -
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Senator Puerto Plata Hotel: Had lots of fun!
The grounds are beautiful....the staff work so hard! The bartenders are great. The beach is huge.....be careful in the water, it has rocky parts and you can cut your feet. We spent time at the Bachata and Merenge...Diaz a bartender at the Merenge is wonderful and Rayo Back in animation is so good at his job!
The beds are hard! Rooms were cleaned well and had towels everyday! the cooks work so hard...omelettes, waffles,pancakes,French toast...so yummy for breakfast. You may have to wait for new c[... read more]utlery to eat but they will get to you....all with a smile!
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Travelertips2016 -
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Paradise Playa Dorada: Great Experience,Great Resort!!!
Great resort, great food with plenty of variety for everyone ,friendly staff ,towards the end of the week they were different but overall nive people. I didnt like that you had to rent yourvsafe for $28. I also didnt like that one day i didnt put up my clean room sign and they went in abd cleaned it anyways . The public washrooms could have been a little cleaner ,the smell was disgusting but overall great experience!
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Gizzy -
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The Eurostars Grand Cayacoa: Outstanding resort!
We were a group of 6 women aged 39 to 66 years and we had a blast! The accommodations at this resort are first class, clean and in great shape. No repairs needed anywhere that we could see. The staff were awesome! What ever we needed, we were responded to immediately. The Dominican people are beautiful people both physically and in spirit. They are always happy and ready to have fun with you. The food was fantastic, judging by our weight gain!!!! The drinks were excellent as well. We took one da[... read more]y excursion arranged through our Trip Central rep, Herman and it was a really great day and good value. As a group of women, we never felt threatened or unsafe. The only shortcoming for all of us was the beach. It's not the nice wide sandy beach that you can walk for miles in the sunshine on. But the pools made up for what the beach lacked. We would most certainly return to this resort again.
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Sandee -
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Barcelo Bavaro Beach: Good value resort
My overall impression of this resort is it is relaxing and quiet. It is what I wanted in my holiday having had a very stressful year I was not into a night life or rowdy guests. The food was good and lots of variety since you could also go to other resorts for dinner. The accomodations were good, not great but comfortable beds, hot water and easy access to the resort.
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La Pomme -
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Barcelo Bavaro Beach: Great Resort
Really nice resort.....food was very good at the restaurants located at the resort and at the a la carte restaurants at the adjoining resort (Palace Deluxe). Overall service was excellent. Beach is beautiful and no issue getting lounge chairs. Room was a little dated that that was more than offset by our spectacular ocean front view. Highly recommend to book Club Premium as the extra perks are worth it (no charge for room service and WiFi for example).
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Gregandheather -
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Occidental Punta Cana: sun, beach
Resort was great. We upgraded to the royal club which was great. Beter drink service and food. Our kids booked the regular room rate and there was definitly a
difference in the rooms food and bar service. Large resort but there were not alot of
activities through the day, Just beach and pool suning