NYX Hotel Cancun: Small but very cozy resort

The good: all you can eat lunch and dinners are À la carte. So no cold and old buffet food, all fresh and made specially for you. Very good food too. The menu at dinner would change every night with different themes but there was alway a buffet style apatizers like soups, pasta, salads, pizzas and lots of very tasty ceviche. We were in the master suite with view on the beach. Two beds in two separate rooms. The waiters were very professional. The proximity to the beach was incredible and the be [... read more]ach was beautiful. Chairs for everyone and lots of shades areas. The day entertainers were fun and nice. The proximity to the city was nice as well. We jumped on a city bus and went downtown Cancún. The shuttle service was prompt and fast. Very small gym: one bike, one treadmill and a multipurpose weight machine. But as you run or bike, you overlook the beach so it's gorgeous. The bad: the room often had a sewer smell...not very pleasant. The door didn't close well and the maid left it open after she came to clean the room. Lack of furniture in the room made its huge size useless. It would have been nice to have access to fresh water easily. The night entertainment was weak. Bands or DJ's would come to play in the small lobby every night. Constructions on either side of the resort and in the resort made the noise unbearable. Hammer drills and electric machinery all day long! Two pools: a small useless one pretty much always in the shade. The big one is very pretty and overlooking the beach.

Royalton Hideaway Riviera Cancun: Amazing Resort!

My husband and I have been to various all-inclusive resorts throughout the Caribbean and Hideaway Royalton Riviera Cancun was by far the best. The food, service, and accommodations were all top notch. We thoroughly enjoyed our week and fully intend on returning next year.

Riu Flamingos: Mediocre

Grounds were immaculate, place was clean. Great entertainment with bands and shows. Food was only average. Very large resort. Staff was very good. Drinks were ok. Rooms were ok but first stunk bad then second was cold. Temps were at 18.5 even though we had maintenance come. All in all I've got nothing really bad to say but nothing really good. But don't avoid it if the price is right because it is still a nice getaway!

Friendly Fun Vallarta: Excellant Resort

Very clean everywhere,Food was very good with a good selection. All staff were very friendly and lived up to the name. Had no downfalls that all three of us could find. Would go back again. Had lots of entertainment.

Akumal Bay Beach and Spa Resort: A real gem!

We spent a wonderful week at this resort in early March – – a young couple in their late 20s and my husband and myself in our early 60s. It could not have been more perfect! It's as though the resort has come up with a list of things that people hate most about all-inclusive resorts and they have completely eliminated those things from their service. There is no need to get up at the crack of dawn and reserve a spot in the à la carte restaurants. You just show up! There are four excelle [... read more]nt à la carte restaurants – – no limit as to how often you can eat there. In addition to that there is a wonderful sushi bar right on the beach, a 24 hour café and 24 hour room service. The buffet is excellent as well – – many varied and wonderful dishes to choose from. Simply incredible! We will be back !

Plaza Pelicanos Grand: Can't wait to return

Beautiful location, relaxing but exciting atmosphere. Always something to do and available. Felt like a family by end of the week. Helpful, friendly staff, amazing event coordinators, great bar tenders.

Catalonia Playa Maroma: a week in paradise

A most fabulous week spent on the Mayan Riviera in Mexico at Catalonia Playa Maroma.Definitely one of the best hotels,beaches-walking in sand that felt like flour,warm ocean with great surf.So many things you could do-a coral reef to explore,a Mexican Disneyworld X carot,mayan ruins etc...However,you don't need to leave the grounds-great entertainment,food,drinks,restaurants,activities-even spanish lessons.Friendliest staff-always a smile,"with pleasure","halo".Walks from beach to hotel on jungl [... read more]e-like paths with relaxing music piped in and lit at night.Here one can be entertained by families of monkey like animals called coatis,beautiful fauna,wild birds-tucons etc. Five great restaurants to choose from and ocean views,clean modern room with great service-quiet,relaxing atmosphere.It was like being in another world for a week!

Catalonia Playa Maroma: Amazing!!!

We had wonderful food...the people were so friendly and helpful on resort.....room was beautiful and view amazing. The only negative was that there was a "Priviledged" area to sit and eat and a different color towel to lie on at the beach. We were not made aware of this upgrade and I also did not like the way we went to sit for meals and they said you are not priviledged so you canno tsi there ....you have to sit on this side of room....we all ate the same food??...it was an all you can eat.

Sandos Caracol Nature Resort and Water Park: Excellent Experience!

Sandos Caracol was beautiful. The grounds were well kept, and tidy. The service was great. Beautiful beach, just not swimmable due to so many rocks. The room needed some TLC. It was very musty when I first arrived. The maid cleaned it up nicely the next day. A positive experience for sure!

Bahia Principe Explore Akumal: Best yet....amazing resort

I have traveled a fair bit and this hotel was by far the best I've stayed at. Rooms were very well cleaned and there was a great variety of a-la-carte restaurants since you also have access to 3 other resorts on the grounds. There were many pools to choose from including an infinity pool in an adults only area for those wanting a little more quiet. I can 't say enough about how helpful and pleasant the staff was. The beach had man made barriers so, although it was very windy and wavy, the swimmi [... read more]ng areas were nice and calm.

Riu Palace Cabo San Lucas: SPECTACULAR!! LOVED IT!

A beautiful resort,extremely clean and well-cared for. The view, no matter which way you looked was amazing! Service and food was phenomenal... would go again and again! We travel often and have stayed at many locations, this is our new favorite!

Grand Decameron Los Cabos: Great week!

Had a great time! Small but cozy resort. Food was great. Buffet could be changed up more often and set up another a la carte restaurant but nothing major to mention - let's just say we did not loose any weight! Rooms were great! Lots of activities during the day and a short bus ride to town. Would highly recommend this resort!

Canto Del Sol: Best Service in Mexico

We really enjoyed this resort, small in comparision to the Mega resorts, but it was really nice. The service was amazing, everyone was so helpful and eager to please. If there was a negative about this resort it would have to be the balconies, they are tiny. As far as food, it was good. There was always something to eat, really appreciated the included room service when we checked in at 2am. The beach is small but there are always enough chairs.

Sandos Caracol Nature Resort and Water Park: Fantastic resort

Upon arrival we were pleased with main lobby. We were less pleased with the rooms. They were clean but old, bathroom vanity was broken in many places and the shower was the same. The TV was something from the early 2000's if not the late 1990's. Our brother stayed in one of the updated rooms which seemed luxurious compared to our 3 rooms. The jungle setting that the resort was located in, was divine, with all the wildlife and vegetation. The service was lovely and so welcoming. The food was amaz [... read more]ing, but difficult to get in to some of the restaurants because you needed to be elite members or wait until they were finished dining. The wait is not always easy for young children. The pools were awesome and availability to cold drinks and snacks was great! The ocean view was beautiful but it was so rocky and so much seaweed you could not go out and enjoy the ocean. Fortunately, we did spend a day at its' sister resort (Playacar) which had the most perfect waterfront and that gave us hours of enjoyment. The cab ride was the only cost ($60) return trip which took all 13 of us, and only about 15 mins away. The buffet at Playacar was even more spectacular! The evening entertainment was very enjoyable and well executed.

Sandos Caracol Nature Resort and Water Park: Truly a tropical experience!

The resort was so beautiful! With all the animals roaming around you truly feel like you are in a the tropics. The grounds were well kept tidy and very clean. Sandos Carocol staff are wonderful and helpful. Unfortunately the room we were given had many issues. It is my understanding they are doing upgrades on the rooms at this time. Our room however was under some distress. The patio door and screen door could barely open. The bathroom sink leaked, the shelf holding the towels was falling off th [... read more]e wall. There was a screw on the shower floor that was sticking out which my foot caught many times.

Secrets Huatulco: Amazing resort

Excellent all around.Great staff, amazing grounds, rooms, pools, spa,beach, entertainment,restaurants.Great atmosphere. Great excursion, towns near by.They serve premium drinks, nothing to stress about.

Grand Palladium Colonial: Some Good, and some not so good...

The resort offers a lot of pluses and a few minuses... Plus: The resort is very clean, the staff are lovely and helpful, the grounds are beautiful and the beach and pools are amazing. Even at March Break, it didn't seem overly crowded -except perhaps at dinner time. Never a problem getting a spot on the beach or pools. Minus: Huge resort. A lot of walking. The carts make it easier so make use of them. But if you don't like to get lost in a big resort. Choose something else. A la cart restau [... read more]rants were good, but difficult to get tables. No reservations, but your entire party has to be there at the same time or you wait an hour + - even when table sit empty. Buffets are...poor. Esp. for dinner. Beds are thin mattresses on top of box springs, but clean, up to date, rooms. My free bottle of Tequila disappeared after a day...not sure where.... Overall, I preferred the Azul resort much better but I went offseason so it may be more expensive. BTW the teen lounge is a joke as is the wifi...don't expect either to keep your teens entertained OR to keep in touch with them via text.

Bahia Principe Escape Sian Ka'an: 5 Star Vacation - Great Deal

We just arrived back home from the Luxury Bahia Principe Sian Ka'an and really can't think of a single thing that we did not like about our trip. The travel was great both ways on Air Transat, the hotel was very clean and modern, the people were terrific and attentive everywhere we went, the food was amazing, the weather was perfect (mid March) and the pools/beach were fantastic. It would be hard to find an all-inclusive vacation better than this without spending considerably more money. Tons of [... read more] things to do for the active vacationer and excellent facility for those who just need a place to relax and unwind. We'll be going back soon for sure! Where else do you get the benefits of 4 great resorts in one package.

Grand Sirenis Riviera Maya: First Trip to Mexico

This was our first trip to Mexico. No expectations, but after having read many reviews and doing some research, we were anticipating a wonderful holiday at a 5-star resort. Check-in was very disorganized - we were booked into the Riviera Maya side, but were dropped off at the Mayan Beach lobby, which was not a problem, but then we (not the staff) were sent back and forth between the lobbies trying to arrange the keys (and with automated key cards, I don't understand how this was even an issu [... read more]e). Our room wasn't ready until 3 pm - again, not an issue. We spent the time having lunch and exploring the grounds. Once our room was ready, we were transported by shuttle, and the driver made it very obvious he wanted a tip as he waited for several minutes after depositing us and our luggage into the room. Not very subtle. HUGE rooms! Having stayed at several other all-inclusives down south, we were amazed at how big the room was! Lots of space and very clean (our housekeepers were fantastic). The (over?) abundance of food was incredible. We couldn't believe how much food there was, at all hours The main buffets served almost anything you could think of, and the themed nights were charmingly presented (including decorations and waitstaff in costume). No complaints. We went to 2 a la cartes (the steakhouse and the Japanese); both were recommended to us and both were delicious. The main pool (Riviera Maya side) was always busy and, in my opinion, too full of kids. Yes, I realize this is a family resort, but there is a dedicated kid zone (complete with pool and playhouse), so I was confused as to why so many activities were kid-oriented at the main pool. We have been to resorts where there is no dedicated kid zone, so it makes sense that the main pools are filled with kids, but this resort has such an area. The entertainment staff were enthusiastic, especially with the kids, but not in the in-your-face obnoxious way, which was appreciated. The lazy river was also a nice little change. The nightly entertainment was excellent! We thoroughly enjoyed every night (we did not stay for the one night that brought 4 couples on stage) and were very impressed by the sets and costumes. We heard from others who had been to this resort before that they have been performing the same shows for the past 8 years, so perhaps the choreography could be a bit better, but overall very good. In general, the staff were friendly and polite, but they did not go out of their way to be sociable. Our only real complaint was with the concierge. Not necessarily with the two that we dealt with specifically, but how our evaluation was dealt with. Both Natalia and Ruben were extremely polite, friendly, and helpful. After booking our a la cartes and chatting with them on several other occasions, they asked us to fill out an evaluation for them. We agreed, as they had been very nice and helpful. The following day, Natalia approached us (actually, called out to us as we were on our way back to our room from the pool) and asked us if there was a problem. We said no, and asked why. She told us that she and Ruben had been called into the office and "gotten in trouble" because we had rated them so low on the evaluation scale. My first thought was that I had mis-read the scale and accidentally reversed the numbers. But she continued, saying that because we did not give them a perfect score, they were now at the bottom of the rating our of all the concierges. She asked that if there was no problem, if we could please re-rate them and give them a perfect score. As the scale was only 1-4, it was not a fair rating system anyway. She told us that if there we no problems, we should give them a score of 4. If there was a problem, to let them know and they would fix it. We were shocked for several reasons: 1) We could not believe that we had been approached by her about this, 2) We could not believe she was actually TELLING us to give them a perfect score, and 3) We believed we gave a fair rating. Never in all of our trips down south had something like this ever happened. It was completely unprofessional and unnecessary. Evaluations are personal and everyone is entitled to their own opinion. A 1-4 scale is hardly indicative of rating performance, but if the concierges are going to "get in trouble" over not getting a 4 out of 4, the scale should simply be a "Good" or "Bad". Ridiculous. Overall, we enjoyed our stay, but with the number of other resorts in the area, probably would not stay here again.

Sandos Cancun: Found our Favourite destination!

We usually vacation twice a year and prefer all inclusives as this gives the most value and the least stress. And Sandos Cancun Luxury Resort has provided that. Here the Pros: quick check in, 24 hours room service, pool and beach service (not just drinks but also food), excellent ala carte restos (Steakhouse and Italian were the best for me), free wifi throughout the resort (although spotty in some areas, but you are on vacation), very friendly staff and accommodating, never too crowded even t [... read more]hough hotel was at full capacity, beautiful pool area, very compact, awesome drinks (high end stuff - hello Don Julio tequila), adult oriented (not adults only), catered more 30+ age group. Cons: nothing really, our only regret was we only booked for 4 nights instead of one week, a bit on the pricey side - to be fair it was march break - but it was still worth it. We are already planned our return to Sandos Cancun, and have convinced people to come with us just on how highly we spoke of the resort itself. David from Tripcentral was very helpful with this trip. We have saved his contact info for our future vacations. He followed up with our concerns prior to the trip to ensure that we were 100% happy/satisfied with our booking. And Yes David we were. Thanks again. Highly recommended.