Melia Las Dunas: Still an amazing resort

Stayed Mar 29th to Apr 8th.This was our 5th time visiting this hotel. 1st time since 2019 due to Covid. Only one half of the resort was open. Adult side is closed until they can bring it up to par. That would have been nice to know prior. As long as you are not expecting an expensive Canadian 5 star meal, the food was good. Staff at this hotel go up and beyond to make you feel comfortable. As far as tipping goes you can still give them peso's but it makes them happier to have loonies, toonies or [... read more] five's. Whatever you want to give they appreciate. All vendors are now not selling at the two markets. They are only available on the streets. Everything else needs to paid by credit card. Excursions were good value and fun.Beach here is second to none. Lots of room at the beach and pool, no need to reserve chairs. We will be back again.

Melia Cayo Coco: Awesome Vacation! Will definitely return!

This resort is very well maintained. Very clean with easy access to everything. Anywhere you want to go is within 2-3 min walk. The staff are very courteous and helpful. The entertainment staff was always cheerful and involved everyone in their activities. Chino/Pedro is funny and makes everyone feel welcome and his enthusiasm is contagious. Lea makes you feel great about winning the lazy game....lol or laugh when you're not so coordinated while taking the dance lessons. She also loves to help  [... read more]you learn some Spanish words and phrases. The restaurant staff are also very pleasant (Arisleidy and Yamilet?) do everything they can to make your meal an amazing experience. The snack bar had wonderful food (burgers and pork cutlets) and the staff were hard working and always happy to see you. The beach was beautiful and the water was amazing. We also found a little bay to go snorkeling at. No need to go on a snorkeling excursion. Marcos and Jesus from the beach bar always had a smile on their faces and kept the drinks flowing. The Lagoon view rooms were clean and sanitized. We had an issue with the A/C which was rectified within the hour. The sunset views from our balcony were stunning! We could admire the sea life daily....watched and fed the fish and we could see little jelly fish (in the lagoon). The grounds keepers greeted you with a smile and kept the gardens looking beautiful. We also really appreciated the fact that there was no need to buy internet minutes. We had access everywhere, including the beach. Just see the Reception and they would provide internet access for free. Overall this resort has it all! It was a peaceful and relaxing vacation. This is not the place to go if you are looking for a party or nightlife but the tranquility is what we wanted for our vacation. Can't wait to go back!!!

Paradisus Rio De Oro: Paradisus Rio de Oro April 6th to April 13th 2022.

This is a beautiful clean resort. The layout and size is what we really liked. Vegetation is plentiful and beautiful. Like always, the Cuban people are so warm hearted & friendly people. They follow Covid-19 protocol to the T. (Staff always wear their masks etc..) This resort deserves the rating of a 5 star............. Diane & Paul Montpellier

Tryp Cayo Coco: Awesome time was had.

First of all O'Neill Graham from Trip Central was a great rep.to deal with. He answered all my question I had. We have been to Tryp Cayo Coco before and things have changed, but not by much. Staff was awesome to deal with from checking in, to bar staff, room services, waiters and waitress. The food was good and could easily could make a meal. The beach was amazing and the pool was very enjoyable. As for Covid we felt very safe and protected by the staff they had all protocols put in place. It  [... read more]is a old resort but it was a very enjoyable time.

Melia Buenavista: Amazing experience, the people at the Hotel made our stay memorable

The Hotel was wonderful, the room very clean, special thanks to Yeri, Levin, Lester, Yenima, Joel, Leydi and Alien for they kindness and making our trip incredible, we plan on coming back for sure, one of our best vacation

Paradisus Princesa Del Mar: Mediocre Resort

Unfortunately, this hotel didn't impress me much. I'm not a complainer but I'll tell you my opinion and let you judge. The first issue was no coffee maker in the room, which I mentioned to the front desk and they said they would check into. There were 2 coffee cups sitting there and a little dish with 2 spoons but no coffee maker. I need my morning coffee. The only place to get coffee was in the lobby, which was good but it's nice to have a cup without leaving the suite. The second issue was t [... read more]he main restaurant where the buffet is served. I'm assuming the air conditioning was not working because it was very hot in there. As a result, they had all the windows and doors open so there were flies on everything. All over the buffet and all over me and my food while I tried to eat. The staff were very good. The third issue was by the 3rd or 4th day I couldn't leave my room because of severe stomach cramps and diarrhea. Not sure if it was the food or the ice cubes in the drinks. I tried to drink bottled water only but my digestive tract was bleeding by Saturday and I was taking Imodium to make it home. Check out is at noon and the shuttle back to the airport is at 5 and there was no way I was going to spend 5 extra hours sitting in the lobby. I had to pay an extra $100 CAD to keep my room until 4 and have a washroom close by. Also, it's a pretty long walk to get to the beach if you don't upgrade to the Royal plan which is at least another $100 a day per person. The pool turned opaque and there was algae growing on the bottom. I didn't go in but it looked slippery. There was some good entertainment. A guitar duo in the lobby and the band that played on Friday to celebrate Canada. So, this was my take on the hotel. I wouldn't go back.

Melia Buenavista: Beautiful resort with the best staff!

This was my favourite stay in Cuba. There are three gorgeous beaches and two pool areas. It’s a great place for snorkelling. It’s a smaller resort, which is perfect if you’re looking for a more peaceful vacation. The rooms are beautiful and have everything you need. There are three restaurants and a snack bar, as well as a shuttle service to dine at the neighbouring resort. They offer daily activities like dance lessons and aqua fit as well as varying nightly entertainment. I can’t say e [... read more]nough wonderful things about the staff. Everyone is so kind and friendly, they go out of their way to make sure you have everything you want and anticipate what you might need. I’ve never felt more at home at a resort and I can’t wait to go back!

Melia Internacional: An amazing well run holiday resort.

I chose this Melia because my main concern was COVID safety procedures as well as I wanted a wonderful holiday. Employees wore masks at all times. I was not disappointed. I would congratulate them on the cleanliness of the resort, the well trained friendly staff, the beach and great service they provide to guests. The restaurants were all very good. Always a good variety of choices. The Buffet Restaurant was excellent and safe. Safety rules were strictly enforced. Masks were required to [... read more] enter restaurants and could be removed once seated. As guests left, their tables were immediately wiped down. During the process of choosing your food, servers with tongs filled your plate as you progressed along the buffet. Breakfast was my favorite time because of the of the great cooks at many stations that prepare foods to your liking in front of you. In particular my morning omelette with ham, cheese, green pepper, onions and mushrooms. At other times these stations fried great burgers, fish and chicken. Needless to say, there were also many excellent precooked choices to choose. Lots of great salads and amazing baked goods. I dined at their specialty restaurants 7 nights out of our two week stay. The Japanese was my favorite followed by the Cuban (excellent lamb), Italian (great pizza) and Mexican. Last, the property was beautiful and well maintained. I could go on forever about the beach, pools and lobby bars. Their workers were friendly and happy and made for a great visit. I plan to visit again for two weeks in November.

Melia Las Dunas: 20 times later…

It must be more or less 20 times that I go to this resort over the course of the last 15 years. Needless to say that I enjoy it! I go for a couple of reasons: the warmth of the Cuban people, the incomparable beaches (no sargassum, crystal clear waters) the Rhum, the cigars for hubby and the unbeatable prices! Food: as we always say, Cuba is Cuba. The embargo always strikes hard and now add the pandemic to top it. But you will never go hungry. Always remember that what ever you have on your p [... read more]late is because on Cuban can not have it. Everything is kept for tourism, so please show them great respect. Talking of pandemic, the staff is submitted to strict rules but the same rules are not reinforced for the guests. (Feb.2022). You can spend a full week without a mask ( restaurant, buffet) and nobody will tell you do wear it. Rooms: always freshly painted. Curtains, bedspread, mattresses are new. Bathroom are a bit worned out. I can’t wait to my next stay! And as far as the reservation goes with Trip Central, thank you to Karol Chareza, 2 bookings in 2 months! Communication was easy even from abroad! Great job Karol!

Paradisus Los Cayos: Clean and new

Very clean and nice resort. Beach is fantastic. As expected in Cuba, there is much to be desired for better food. Although there was always something to eat, the food was very repetitive…and no cream or milk one morning. For a 4.5 star hotel, that is almost unheard of. Staff were great…always smiling and gracious but communication can be a challenge. I would return there again but not for the price we paid.

Melia Buenavista: My favour place

2nd time in this resort and it is definitely my favour place. Small nice resort, beautiful beach all 3 of them. Nice rooms. Amazing stuff. Everyone from reception , Buttler, maid, to all bar and restaurants stuff. Looks like everyone there just want to make your stay the most wonderful experience.

Melia Las Antillas: Amazing People + Beautiful Beach!!

My first time visiting Cuba and absolutely loved it!! The people are friendly and the beach is BEAUTIFUL. We decided to upgrade to the Junior Suite and were very happy we did!! It allowed us the privilege to meet and be greeted by Elizabeth (Concierge) who was absolutely amazing! We also had the opportunity to meet Naedelys (sp?) who was equally amazing! They take a lot of pride in their hotel :). They are always making sure your needs are being met, and that you are enjoying your vacation.  [... read more] The beach is incredible :) and the staff (Colon, Jorge, Luis and Yuniesky) are wonderful!! I met a few people who were vacationing that had left and came back within months!! Says a lot about their experience P.S. We had some yummy lobster at a little restaurant across the road from the hotel :).

Melia Peninsula Varadero: Ok resort

Melia Peninsula had a nice enough beachfront with lots to do in the water. A little deceiving though because you would think that all the water stuff would be free but it isn’t. The pools were really nice and big and the waterslide was a hit with the kids, but they were not clean they were very dirty especially the adult pool. There was a lot of algae all over the walls, you know exactly why and it’s disgusting. The rooms were nice, the cleaners did a good job, lovely view from every ba [... read more]lcony. Lots and lots of walking to go to meals, to pools, and to the beach. Shows were good mostly quite good some a bit silly. Most staff were very accommodating, but at times neglectful. The food was quite bad in the fact that it was redundant every single day there was hardly any changes in the menu at the Buffet. they are very stingy with food at the pool bar, and they didn’t serve wine there which made me sad lol. I would say the front desk staff were not the greatest. Espresso‘s were amazing at the espresso bar and the staff are really good there tooo. The kitchen manager is what made my trip better! He was always checking in on us. Dinner didn’t start till 7 PM! That’s outrageous knowing this is a family resort! I am not sure if I’d go back there but I wouldn’t suggest not going there but it wasn’t my most favourite spot.

Melia Cayo Coco: Melia Cayo coco

Stunning resort, landscaping, beach. Food was delicious. Fifteen minutes from the airport. Staff were awesome. And really good Covid protocols. Was really sunny, hot, hot. Rooms are very well done, modern. Maid service is so good. A dream vacation was the best. Can’t wait to go back. It’s so awesome.

Melia Las Americas: Great Place to Golf

This was my 6th time to the resort. Come for one specific reason, to golf. Golf facilities and staff are great, usually play up to 2 rounds per day. Food services are very good, given the circumstances. Hotel has great processes in place to ensure that guest are protected as they can be against COVID-19. Never felt at risk at any point in time while at the facilities. Hotel rooms a little bit dated but always clean, staff keeps them in immaculate condition. Beach is very nice, always ha [... read more]d chairs and umbrella coverings available. Sports and entertainment always on the go, you can participate or not. Although I come for golfing, would also recommend for those non-golfers. Lots to do or not depending on your own agenda. Looking forward to coming back in November.

Melia Las Americas: Wonderful week away!

We were very impressed as to how the hotel handled covid. Masks were mandatory when being served at the buffet. They have added extra staff to accommodate this new process. Everything ran smoothly and wait time was minimal. We did not experience any shortages as we had heard about at other resorts. The hotel management has done an excellent job to keep things running smoothly. The evening entertainment of various different musicians was a nice break from the regular entertainment that you find  [... read more]in other resorts. The beach is very well groomed with many palapas for shade. There was no need to rush down early in the morning to secure a spot as is the case in many other resorts. Golf was very good, renting clubs and a cart is 63 US.

Melia Buenavista: Best We've Been At!

This was our 22nd trip to Cuba since 2006. Everything here was superior to any resort we had previously stayed at, except for the beach, which doesn't quite measure up to Cayo Largo imho. But hey, that's Mother Nature's doing!

Tryp Cayo Coco: Big Changes

Big Changes....are NEEDED! This resort stinks lkke a sewer because of the fetid ditch running under its lobby. This needs to addressed even the buffet reaks like a sewer. The 1st day was not bad but theb the locals moved in.....the real guests(Canadians) got garbage for food and any real liquor came off the shelves. Beer shortages everyday the locals were there. Lots of " we're sorry senor " but nothing to address the issues. Not ever returning to this resort. I am sure the Sunwing reps h [... read more]ad more than enough dealing with all the guests demanding to be placed elsewhere. This was not by any way shape or form a worthwhile vacation.

Paradisus Los Cayos: It is a Paradise

Hotel infrastructure is good and nice; it covers all the needs for a pleasant stay. The beaches are the best we saw through our extensive travel experience in the Caribbean area. People are nice with a good service oriented training. There is field to improve the food area, for example: for 2 days we could not have our usual capuccinos due to milk run out.

Melia Cayo Coco: Nice small resort - April 2022

The resort is small, older and has nice foliage, and is well maintained. The staff is friendly, polite, and provided good service. Food was OK for Cuba. Rooms are kept clean, and the air conditioner worked well, but the room decor is a bit dated. Beach is beautiful and kept clean with a sufficient # of loungers available. Some nice touches, being greeted by the resort manager upon arrival, entertainment with a sax player playing around the pool area one day. Usual evening entertainme [... read more]nt for Cuba, lots of dancing. General all the guests seemed happy. Some experiences, the weather was a bit on the windy side for days sand blowing and choppy waves, no rain. Experienced two short power outages (30-45mins) around dinner time. A couple of times, going to the buffet later for breakfast (30 mins before close) staff wouldn't provide any service as they were too busy cleaning up. A minor issue was a shortage of Pina Coladas and draft beer at times, substituted with can beers. In early April, spots around the Lagoon rooms were starting to fill in with plant/algae growth in a few spots had a bit of an odor. April is getting into the early summer weather in Cuba, which is very hot (30+ degrees) On the whole, This being our first time back in Cuba in a couple of years I'm a bit torn on the cost and value of going to this resort (at a premium) compared to other Melia-operated resorts in other parts of Cuba.