Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21889 Reviews)

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Grace2day  - 

Verified Purchaser

Viva Maya by Wyndham: Great place within budget

This hotel is not fancy- rooms are basic but clean. The staff is incredible... friendly, helpful and welcoming. Grounds are kept meticulously. The beach is absolutely gorgeous, plenty of shade and enough chairs for everyone. Pool is a decent size, never seemed crowded and was always well maintained. Food was ok. Lots to choose from in the buffet, but some days better than others as each day a different nationality was featured. Lots of Mexican options if that interests you. A la carte r [... read more]

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Rosie  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Relaxation at its finest:)

Really enjoyed our stay. Hotel was clean. Staff friendly and large enough to give us a variety for the 9 night stay. Highly recommend paying extra for the Temazcal.....sweat lodge with Mayan Shamans......an amazing healing experience. Food was great. Resort offers quiet Adult only options as well as more lively music options good for the whole family. Something for everyone here. U won't go wrong on this one.

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Wm_pringle  - 

Verified Purchaser

Royal Suites Punta Mita: Impeccable Service-Lovely Resort

We thoroughly enjoyed our stay at The Royal Suites Punta de Mita. The Customer service from the staff at this resort was Top quality. The moment we walked through the door we were greeted with friendly smiles and a quick check in. The Lobby bar was perfect to get refreshment while settling in. My husband needed distilled water for His C PAP machine and the staff was on it immediately. They couldn't find any right away so Dahlia offered to bring some on her way into work in the morning, she came  [... read more]

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Private  - 

Verified Purchaser

El Cozumeleno Beach: A wonderful stay with excellent service, beach and snorkeling!

1) lovely beach, snorkeling is fantastic 2) pretty grounds, pools are pretty but cold 3) guest rooms are sub par, noisy AC 4) lovely beach huts but must reserve one by 7am 5) order food to your beach hut, very good if ordered off menu for lunch 6) breakfast buffet is nice, lovely view of ocean 7) it is worth getting in line at 7am to get a daily reservation at La Veranda. Excellent service and the food is very nice! Dress code but it is easy, they are fine with running shoes, jeans and  [... read more]

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Don & Rose  - 

Verified Purchaser

Barcelo Maya Colonial: Barcello Maya Colonial

The hotel and grounds are magnificent. One of the best resorts we've been to over the past 20 years and we've been to many. Staff is always smiling and busy ensuring guests were well taken care off. A great facility for both kids and adults. Buffet served great food and the housekeeping staff always looked after us. We were asked by a number of staff throughout the week if we had any concerns or questions and if we had any suggestions for them. That is a first for any resort we've been to [... read more]

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Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Fantastic

This was our first foray into the all-inclusive vacation market. The resort was clean and the workers very friendly. The guest services staff would do anything and everything to help make your stay as comfortable as possible. The food was marvelous and there was a great variety with eight different restaurants on the grounds. We spent our days at the beach. Water access at the beach was made difficult with the ocean floor being covered with limestone formations. There are sand paths that y [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Beach Resort: Fantastic Experience

This hotel is absolutely stunning. The grounds are amazing, super clean, staff is friendly, rooms where nice, again, very clean, beds comfortable. There was a lot to do, you could just hang by one of the many pools, you can choose to enjoy the beautiful beach, lots of loungers, never a problem to get a seat and usually where you want to be. Lots to choose from for the kids, kids club was convenient and available any day, water sports available, great team of scuba diver instructors, very help [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Great trip to the Bacelo Maya Resort in Mexico!

There is something for everyone at the resort. Lots of activities included, the beach, many pools, the Maya Mall and Plaza Mexicana were all great! The resort is very clean, and easy to get around. Walking from one end to the other was easy. The service was generally very good. In particular, we had excellent service at the Rodizio restaurant. The Guest Service rep we dealt with was very accommodating. The only negative about the trip was how the resort credit was applied. Upon check in, [... read more]

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Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: First time in Mexico

Beautiful, clean and spacious room. Resort was well laid out and clean. All employees we super friendly and helpful. Lots of different options to do for everyone. A big variety of food to choose from. A very enjoyable experience and hope to be back soon!

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Caro  - 

Verified Purchaser

NYX Hotel Cancun: Small but very cozy resort

The good: all you can eat lunch and dinners are À la carte. So no cold and old buffet food, all fresh and made specially for you. Very good food too. The menu at dinner would change every night with different themes but there was alway a buffet style apatizers like soups, pasta, salads, pizzas and lots of very tasty ceviche. We were in the master suite with view on the beach. Two beds in two separate rooms. The waiters were very professional. The proximity to the beach was incredible and the be [... read more]

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Private  - 

Verified Purchaser

Royalton Hideaway Riviera Cancun: Amazing Resort!

My husband and I have been to various all-inclusive resorts throughout the Caribbean and Hideaway Royalton Riviera Cancun was by far the best. The food, service, and accommodations were all top notch. We thoroughly enjoyed our week and fully intend on returning next year.

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Private  - 

Verified Purchaser

Riu Flamingos: Mediocre

Grounds were immaculate, place was clean. Great entertainment with bands and shows. Food was only average. Very large resort. Staff was very good. Drinks were ok. Rooms were ok but first stunk bad then second was cold. Temps were at 18.5 even though we had maintenance come. All in all I've got nothing really bad to say but nothing really good. But don't avoid it if the price is right because it is still a nice getaway!

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Private  - 

Verified Purchaser

Friendly Fun Vallarta: Excellant Resort

Very clean everywhere,Food was very good with a good selection. All staff were very friendly and lived up to the name. Had no downfalls that all three of us could find. Would go back again. Had lots of entertainment.

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Private  - 

Verified Purchaser

Akumal Bay Beach and Spa Resort: A real gem!

We spent a wonderful week at this resort in early March – – a young couple in their late 20s and my husband and myself in our early 60s. It could not have been more perfect! It's as though the resort has come up with a list of things that people hate most about all-inclusive resorts and they have completely eliminated those things from their service. There is no need to get up at the crack of dawn and reserve a spot in the à la carte restaurants. You just show up! There are four excelle [... read more]

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BrookeC  - 

Verified Purchaser

Plaza Pelicanos Grand: Can't wait to return

Beautiful location, relaxing but exciting atmosphere. Always something to do and available. Felt like a family by end of the week. Helpful, friendly staff, amazing event coordinators, great bar tenders.

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Susie-q  - 

Verified Purchaser

Catalonia Playa Maroma: a week in paradise

A most fabulous week spent on the Mayan Riviera in Mexico at Catalonia Playa Maroma.Definitely one of the best hotels,beaches-walking in sand that felt like flour,warm ocean with great surf.So many things you could do-a coral reef to explore,a Mexican Disneyworld X carot,mayan ruins etc...However,you don't need to leave the grounds-great entertainment,food,drinks,restaurants,activities-even spanish lessons.Friendliest staff-always a smile,"with pleasure","halo".Walks from beach to hotel on jungl [... read more]

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Private  - 

Verified Purchaser

Catalonia Playa Maroma: Amazing!!!

We had wonderful food...the people were so friendly and helpful on resort.....room was beautiful and view amazing. The only negative was that there was a "Priviledged" area to sit and eat and a different color towel to lie on at the beach. We were not made aware of this upgrade and I also did not like the way we went to sit for meals and they said you are not priviledged so you canno tsi there ....you have to sit on this side of room....we all ate the same food??...it was an all you can eat.

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Mary H  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Excellent Experience!

Sandos Caracol was beautiful. The grounds were well kept, and tidy. The service was great. Beautiful beach, just not swimmable due to so many rocks. The room needed some TLC. It was very musty when I first arrived. The maid cleaned it up nicely the next day. A positive experience for sure!

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Michellegotti  - 

Verified Purchaser

Bahia Principe Explore Akumal: Best yet....amazing resort

I have traveled a fair bit and this hotel was by far the best I've stayed at. Rooms were very well cleaned and there was a great variety of a-la-carte restaurants since you also have access to 3 other resorts on the grounds. There were many pools to choose from including an infinity pool in an adults only area for those wanting a little more quiet. I can 't say enough about how helpful and pleasant the staff was. The beach had man made barriers so, although it was very windy and wavy, the swimmi [... read more]

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AngieW  - 

Verified Purchaser

Riu Palace Cabo San Lucas: SPECTACULAR!! LOVED IT!

A beautiful resort,extremely clean and well-cared for. The view, no matter which way you looked was amazing! Service and food was phenomenal... would go again and again! We travel often and have stayed at many locations, this is our new favorite!

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