Seadust Cancun Beach Resort: First time to Mexico

Where to start!? Not an awful resort nor great! Rooms were very clean and large with a beautiful view of the gorgeous ocean. I guess I was most disappointed with my expectations of Mexico overall!! Everything was typical, no authentic Mexican cuisine or Margaritas!! Though my own fault for not getting out onto the unbeaten path! The pools were ice cold which in previous reviews I read had me saying "ya right" but they were!!! Bar staff were amazing, and Grace at the kids club was so kind to my s [... read more]on! Service everywhere else was meh!! Saved tons of money in tips at the buffet as no one ever came to assist me with the exception of once! Which was fine by me....I helped myself. Another huge negative for myself is the layout! Kids club and water park at the far front and every other pool at the back! Not really much can be done about that though! I've always said I'd never go back to the same resort twice even if it was great so can't say either way if I'd go back again or not!!

Riu Emerald Bay: Love this resort

This was our third stay at this resort. It is tall and compact as opposed to spread out. Everything that you want or need is near. It is also wheelchair accessible. The food is good with lots of selection and the rooms are comfortable and clean. The elevators are slow but it is a 20 plus floor building so they are very busy. This was the first time that we have had to wait for our room to be ready. We arrived at the resort at 1 pm and did not get access to our room until shortly after 3 pm. [... read more] We went for lunch then sat in the lobby for a while. We were disappointed with this as the other 2 times our rooms were ready when we arrived. There was one day out of the 7 that we felt that our room was not cleaned to the excellent standard of the other 6 days. The staff works very hard to make your stay enjoyable. Everyone smiles and are very pleasant to you. One word of caution, if you wear progressive lens eyeglasses, when going down the stairs between the lobby and the lower lobby watch the last step. It blends right in with the floor so it is very difficult to see that there is another step. Overall, this is a great resort that we will likely return to.

Canto Del Sol: Enjoyable Vacation

This was our second visit to the Canto del Sol Plaza Vallarta resort in Puerto Vallarta. The hotel is nice, but nothing spectacular. The rooms are good, beds comfortable. Rooms are cleaned very well. The staff work very hard to make our stay as pleasant as possible. Food is good. We don't drink alcohol, but there were many non alcoholic drinks to choose from. They have an Italian restaurant, a surf and turf, and a Mexican restaurant. Along with the snack bar and buffet restaurant to choose from [... read more]. Food is really good in the the specialty restaurants. They have gluten free choices also which was good for me. The entertainment is enjoyable. The pools are really nice. They have water exercises daily along with volleyball in the pool. Lots of kid activities. They are really clamping down on making sure people don't leave their towels on the loungers for hours at a time and are not occupying them. The beach is not very large and there are several venders that walk along the beach. It's a short inexpensive taxi ride to the Malecon around 65 pesos. I would definitely stay there again.

Barcelo Gran Faro Los Cabos: Best Mexican cuisine!

First and foremost the food was really good. Loved how they mixed it up nightly and it was always fresh and very flavorful at the buffet. The best was the food at the Mexican Restaurant. When traveling to Mexico it was a pleasure to eat Mexican cuisine at its finest without leaving the Resort. Hands down the best bartender we had the pleasure to be served by was Jaime at the Mexican Restaurant. He was efficient, warm and welcoming (despite how busy he was serving the restaurant staff). The reso [... read more]rt was very clean and the staff were friendly and helpful when asked. The only disappointment was the housekeeping was hit and miss. When we arrived our room was not properly stocked. For the week we were there the inconsistency of stocking of the room was sub-par. On a few days we would not have coffee and/or cream/sugar restocked in our room. The next day face clothes/hand towels would not be restocked. Despite putting tip money out (hoping that this would entice them to take the time to properly due their job and service the room complete) To be proactive with the coffee/cream issues I stocked up from the breakfast buffet and stored it in my purse/hand bag on the counter in the bathroom. When I returned late in the day the maids had removed all of the cream/sugar from my bag that was sitting on the bathroom counter. This was VERY concerning to me and was very upsetting. We enjoyed having coffee in the morning so we could sit on our patio enjoying the view before heading down with the masses to eat breakfast. Removing these items from my purse/bag was upsetting. I believe the resort should have a "no leaving your towel unattended" at the poolside. I did not see one sign yet at 5:30-6:00 am most of the chairs were taken with towels and tables flipped upside down to reserve the seating yet there was not a sole around the pool. Even after going and eating in and around 8/9 am there still were no guests sitting in the loungers. We did speak with many guests who had the same frustration. We had many excursions outside of the hotel so this was was merely an annoyance if anything. Perhaps signs would be helpful. This was my first resort experience (we usually take cruises) and despite the inconsistency of the maid services and the poolside towel issue I would recommend this resort (and have) to friends.

Iberostar Selection Playa Mita: Looking forward to our 5th visit

This was our 4th visit and once again we had a great time.This hotel never feels full or overcrowded. There is no rushing for chairs early in the morning because there is the ocean to sit at and there are lots of pool recliners. If you put your stuff on the chairs before 9 am and are not there, the staff removes them and puts it on the bar for you to retrieve.The pool could be warmer is our only complaint. The food has improved every time and this year we ate at the buffet a fair bit and we wer [... read more]e very happy with it. They changed the menu every day and even into the second week they changed it so it would not repeat the first. The theme restaurants were good. Our favorite was the Pacific and the Mexican was our least. The ocean bar and snack shop was our favorite. We had a beach walk out room which if you do not spend anytime in them will get damp. We would always work our way back to our walkout patio in the afternoon so then our ac would be going more so our room stayed dry. The staff was very friendly and could not do enough for us this year. They really try to get everyone involved in there daytime activities. Overall we have only good things to say about the resort.

Ocean Riviera Paradise: Excellent family vacation

The resort is very large and well taken care of. The rooms are excellent and new and clean . There are many food choices. The beach needs some grooming but the ocean is fabulous. Comfortable chairs and lots of towels are available. They could use a bit more staff at the bars but we had no complaints and had a lovely family holiday and we would recommend this as an all inclusive hotel in Mexico 🇲🇽

Bahia Principe Escape Sian Ka'an: Almost Perfect

We enjoyed a great week at The Sian Ka'an hotel in March 2017. HOTEL: The hotel itself is very clean and well maintained. The room was updated and had everything we needed. The grounds are well kept and beautiful. The staff was helpful and always available. We did not use the butler service. It did take 1.5 hrs to travel from the airport to the hotel. FOOD: The buffets were very good. We could find something we liked to eat at every meal. We ate at the buffets at Sian Ka'an and for convenie [... read more]nce sake also at Akumal. Unfortunately, the food was not always hot. We booked our a la carte restaurants upon arrival. We ate at Alux, Tequila, and Los Corales. We preferred Los Corales over the other two dining experiences, both in food and in atmosphere. We did not enjoy the food at Alux, although the service and restaurant were both lovely. BEACH: We were always able to get lounge chairs in the Sian Ka'an area. However we arrived at the beach by 9-10am. It did get busier after 10am. Staff at the Beach Bars were great and it was nice to have the added service of ordering drinks while in our lounge chairs. Towels were always available. The beach is lovely and the swimming area is very clean. We had a great time snorkeling and seeing all of the fish. Having traveled to Punta Cana, DR on three previous occasions, we do prefer the Punta Cana beach. It offers a longer walking area and you are not so limited in the swimming area. The Bahia Principe trolley/train system is efficient and most times it does work well. However, we did wait 25-30 mins on two occasions for the trolley to pick us up at the beach. After that experience, we felt we would have been slightly happier at the Akumal location simply for its proximity to the beach. We are beach people and did not spend any time at the pools. Overall, the Sian Ka'an is a lovely hotel with wonderful staff. We would go back to Mexico, but we would choose a hotel closer to the beach next time.

The Fives Beach Hotel and Residences Playa Del Carmen: Azul Fives

Beautiful resort and the food was amazing. Beach was narrow - if you are all about the beach this is not the resort for you. Also, there is a newer section (buildings 15-18) but a bit of a hike to the beach. We do NOT recommend the "Deluxe Room" (the most basic room at the resort) where we stayed for a family of four. Room is quite small, very poorly designed, and a bit run down. For a 5 star resort, the deluxe rooms are more like a 3 star hotel.

Sunscape Dorado Pacifico: Great vacation

Everything met or surpassed our expectations. The staff is amazing always going out of their way to serve you. Great facilities, everything is close by and contained. Very quiet resort, entertainment is average. The beach is nice and the waves were big which is great if it is what you like. There is a few time sharing people (calling themself concierge) in the lobby trying to convince you to attend a presentation in exchange of discounts or free excursion. Booking with tripcentral was a  [... read more]breeze, Amanda was very professionel and helpful.

Excellence Riviera Cancun: Excellence at the excellence!!

Just spent a week at the Excellence in Cancun Mexico. I have been to many all inclusive resorts before and by far this was the best. The staff, food, set up was perfect. The room was stocked everyday with water, munchies,,beer, pop etc. Staff was always so helpful, would bring you water, or drinks etc wherever you were in the resort. Dinner at night was in one of I think 7 amazing restaurants with no reservations or any hassles. We had a swim up suite, the waiter that came by spa #1 was ju [... read more]st amazing, so happy and accommodating. The only thing was the beach was just ok. Lots of seating, but a little small. There was so much else to do it didn't bother us at all. Look forward to returning to Excellence one day! Enjoy your stay!😄

Grand Palladium Kantenah: Fabulous resort.

The hotel was great. We loved the grounds and being able to walk through such a lovely landscape. There were lots of little kids for the pre-Christmas family vacation but my husband and I were always able to find places to swim and relax with noticing them. The highlight of our vacation was the spa. I think it must be a hidden gem because it is seems to go unnoticed. Great for us because we had lots of time to enjoy the great features from the massages to the pool. We stayed at White Sands [... read more] seven years ago and we are pleased to see that the Kantenah was just as great. We will definitely be back.

Hard Rock Hotel Riviera Maya: Great resort!

The resort was well kept. Everywhere you turned there were people working on the grounds or cleaning. There were many things to do, you could be as busy as you liked. I did a spin class in the water, kayaking and volleyball. I could see myself there with or without kids. The people were amazing and very accommodating. The service was over the top! Food was good. All in all, a great time had by all! Michelle Noelsmith

Bahia Principe Explore Tulum: Vacation with the grandkids

Great vacation spot pools and beach area were very clean We had access to another property which allowed us access to the kids pool area Buffet food was good but you need to get there shortly after they open They have dolphins on site great education for children Over all it was a wonderful place with a few minor glitches Spa for a break was really, really good

Tropicana Hotel: Tropicana Hotel - Peurto Vallarta, Mexico

The hotel was nice they upgraded me from Superior to Junior Suite ( I think they couldn't find me in the system) LOL I had only a small view to the ocean - mostly my view consisted of street behind the hotel and other condos.The room had a working AC, gas stove, fridge, and coffee maker, along w/ utensil rack including spatula, spaghetti strainer, etc... My main complaint was there was no items necessary to utilize the suite such as an alarm clock, paper towels, dish soap, kleenex's or even a c [... read more]up towel, they did have a dishrag though :). They did provide a set of dishes and cutlery for 2. There was also a little piece of foam under both mattresses which my travelling companions did not have on there's.

Paradisus La Perla Adults Only Riviera Maya: Beautiful resort with few negative points

Hotel is beautiful. Modern style and well kept. It is very clean. We had a Jr Suite and it was beautiful; lot of space, and very clean. Food is the best I have ever had among all the resorts I went I recommend Fuego and The Palapa for dinner. Staff is very kind and dedicated. Many transats and Bali beds at beach and pool; it is easy to get one. There are few issues. The resort space is not well exploited as far as we are concerned. -There are many nice bars but they are all empty making [... read more] atmosphere boring. -Lot of empty space where they could for instance organize evening events like a tapas bar with music. -The nightlife is rather quiet and when there is a show, it is not in a theatre; the stage is on the main floor and it is hard to see if you are not seated in front row. -Beach is rather small. -Buffet is a little limited in variety but food is good. -The adult section should have the tequila tasting salon and the cigar room rather than the family section. -Towel system should be revised; they are very strict you only have one towel you can change whenever you want.One of the person travelling with us has backspin. We asked for an extra towel and the hotel staff refused to satisfy our demand even after we explained him the reason why Though I really enjoyed by vacation at Paradisus La Perla.I probably will not go back because of the atmosphere.

Bahia Principe Explore Tulum: Nice Enough

Hotel was mostly pleasant. A plumbing issue in our room was a bit of a hassle and took two days to get fixed (frustrating to be in a room with two children under 3 and no working sink), but after hearing my displeasure they waived a charge to the room to say sorry. Unfortunately the charge was only around $13cad so it didn't mean a lot, but i guess the intention was there. That was the only real negative to the trip. The grounds are kept good and clean, restaurants are all accommodating [... read more] to children, the wildlife is nice to have so commonly around, food was all very good and the artificial barrier on the beach area kept the ocean safe and child friendly. The constant use of the trams to get to the other resort for a la carte restaurants and to get to the children's waterpark was more hassle than it needed to be, but definitely not a deal breaker. Also, bring a lot of US dollars. Everything is listed in usd and they do on the spot conversion to pesos that always means you are losing out. I also don't remember everything in Mexico being so expensive, but NOTHING is cheap anymore. A bag of chips in the Cancun airport is nearly $10cad.

Hard Rock Hotel Riviera Maya: Amazing Family Resort

We just got back from Hard Rock Hotel Riviera March 16/17 - my husband and I agreed that this was by far the best all inclusive resort we have ever been to. Check in was a breeze, they provided the extra cot I had requested.Hotel, grounds were absolutely spotless. Loved that you didn't have to worry about a towel card (towels were provided on all chairs) or hotel keys which were already programmed on your wrist band.Cool rock and roll memorabilia on the walls , music playing everywhere on resort [... read more] including live bands in the main building.Considering it was spring break and the hotel was sold out it never felt crowded. There were always lounge chairs available by the pool or beach. Abundance of delicious food/snacks everywhere you went. No need to line up for dinner reservations (max 3 at other resorts) the Hard Rock allows you to dine in any restaurant, without reservations as many times as you would like. We loved the Zen restaurant and French restaurants the best. Use your resort credits at the spa - facials, mani/pedi or massages for a small fee. Best staff at any resort I have ever been to - not one person working there would pass by without saying hello, good morning, how are you enjoying your stay? Truly the loveliest people working there. A couple of small negatives, if you are a beach person this might not be the resort for you. The resort has created a man made lagoon with beach, from a safety perspective really wonderful. You can snorkel, kayak or swim without the worry of the strong under tow (a relief for parents) Also my 17 year old son really enjoys working out in the gym which was on the Heaven side (adult only) he was quite disappointed that he could not access it (no exceptions) Hard Rock , please consider creating a teen gym on the Hacienda side for the under 18. Overall I would rate this resort a 10 - would go back tomorrow if I could :)

Krystal Grand Los Cabos: Disappointing stay.

Upon arrival, the desk hesitated for quite some time, and didn't seem aware that I was booked. I was put in a suite (unnecessary, since I was solo), in a building that was still under construction. During the daytime hours, there was constant loud drilling and hammering, which I could tolerate, at first, since I was outdoors during the day anyway. It eventually became unbearable. The wall unit A/C in the kitchen/living room leaked water all over the kitchen counter and floor. This was never  [... read more]repaired so I just shut it off. The A/C in the bedroom started clanging loudly in the middle of the night, which lasted for a minute or so, (long enough to startle me awake), and spat small bits of ice onto the floor. My second day there was no hot water for a shower. Technicians arrived and after several minutes I was told that in order to get hot water in the shower, I would first have to run the hot water in the kitchen. My third day, there was no water at all. This was resolved within the hour, but, still.... This new building is stupidly designed, with the bedroom windows fronting an outside public walkway, and all of it maybe 100 feet from a four-lane highway. I lost patience and was finally moved to another building with three days remaining in my trip. Even this room had noise problems: an intermittent thumping noise somewhere in the ceiling. I wore earplugs during my entire stay in order to be able to get some sleep. The food was mediocre at best. The restaurant service was annoying: almost every day at breakfast, at least, (at least!) three different people would ask me if I wanted coffee. Can't they assign specific people to specific tables? The pool area and the pool itself were annoying: the pool itself was no more than three feet deep; not conducive to any kind of 'swimming'; most of every day was devoted to loud and constant music blaring, and constant shouting from a 'social convenor' organizing and running various activities: trivia games, water aerobics, beach volleyball...pity people like me who only wanted some peace and quiet, to relax! (And the picture accompanying this review page is misleading: that is another pool, which, I discovered embarrassingly, is restricted to condo owners and long-term renters only.) I made my concerns known to some sort of manager, and on my last day, I returned to my room to find a letter of apology, an offer of an upgrade if I return, (which would only happen if I were offered a FREE stay), and...wait for it...a bowl of fruit. At least the weather was ideal.

Dreams Aventuras Riviera Maya: Great family vacation

The grounds were great, service and food was excellent. The beach was awesome. The room service is 24/7. The kids were entertained everyday and everyone was so kind. The dolphin swim was an unreal experience.

Barcelo Maya Beach Resort: Great resort with lots to do on site!

Stayed at Maya Beach Resort and the beach in this section is better than at the Palace. Beautiful pools especially like the Adult only pool for a late afternoon cocktail. Lots to do on the resort especially good spot for teenagers. Swimming with the Dolphins a huge hit with our girls. Service was very friendly and food is very good. Only issue it was difficult to get good reservations at the a la cartes. We'll be back!!