Bahia Principe Explore Akumal: FANTASTIC RESORT

The Akumal has a wonderful lobby that opens into the pool area and beach in the not too far distance. The staff are exceptionally welcoming and care about your satisfaction on every level. Check-in was easy and friendly, with a ride to our room with our luggage after a sparkling wine welcome. The grounds are just amazingly kept and the work is constant in keeping it that way. Our room was lovely, clean, airy, with a stocked mini fridge that was replenished every day. No complaints about any [... read more]thing and the balcony was private and overlooked gardens. We were just a few minutes walk from the beach, which was where we spent most of our time, under a cabana, watching and listening to the surf, offered drinks whenever we wanted them, and just totally relaxing. The pool bar by the beach was exceptional in its food, drink and friendly service. The adults only pool had an awesome infinity pool overlooking the ocean, with its own bar and restaurant, and cabanas. The main dining room/buffet was varied and extensive and delicious. Everyone loved the breakfast buffet, which was always fresh and accommodated all tastes. Dinner buffet changed every night according to theme and was always delicious and would satisfy even the pickiest eater. Service was A-1. There are several specialty restaurants, and if that interests you, make reservations as soon as possible to ensure the time you prefer. They are amazing. Entertainment was good, usually musical and of course you always have the option to visit one of the other Bahia Principe hotels nearby for their entertainment. We are looking forward to returning as soon as we can. This is a very welcoming, friendly, yet luxurious hotel, with staff and service second to none.

Ocean Coral Riviera Cancun: Great Resort

I really enjoyed the way this resort is layed out.... stretched lengthwise with the beach, two covered thatched walkways on each side of the main areas of the hotel (lobby etc), no one bothered us about time shares. I went with my mom age 70, we enjoyed the buffet and thought the Japanese restaurant was the best. We loved the beds by the pool and got one each day. The towel game is alive at this hotel but we got up early so no problem. The room was nice with a balcony and a partial ocean vie [... read more]w. The only disappointing factor was the beach, lots of seaweed which they leave for ecological reasons but I missed my nice clean beach and clean water to swim! However that did not wreck our time.... we had stormy weather so didn't stay at the beach anyway. We enjoyed dancing by the pool bar in the evenings to live music. Loved Mikes coffee shop/ good expressos! Opens at 8 am, I would've liked 6 or 7, we loved the ease of getting around the resort .... it is beautiful... beautiful old Mexico architecture.... we will be back! I also wished for daily yoga....

Grand Riviera Princess: Great value

Beautiful grounds, many restaurants, and pleasant staff. Kids club had good options for water park, play room, etc. Enjoyed the many pools, especially the swimout option. Food was fair to good overall. Beach was a bit of a far walk, and had many shells / rocks and seaweed, but otherwise nice. Good service with room cleaning and beach towel exchanges. It is a large resort (be ready to walk) but you never feel overcrowded at restaurants to the pools. Really enjoyed this resort, great value  [... read more]for a family vacation.

Barcelo Karmina: 1st Class Resort

I must say' this was an amazing resort. - my first impression of lobby, impressive - service from bell people, so kind and helpful, then stepped into our room, and wow, it was beautiful, view from balcony, breathtaking. - food was artfully presented and tasted better than it looked. - service, amazing, - pools and swimming area, so beautiful and clean. -excursions were great, could have caught more fish, but that's fishing. -we absolutely had a great fault and enjoyed our stay

Iberostar Waves Paraiso del Mar: Best resort !

I loved it, the beach is amazing and it's easy to find a good spot any time of the day. The resort is beautiful the pools are huge. The food is good. I had a great time and I definitely recommend it for singles, couples and families.

Emporio Cancun: mixed feelings

checkin was no problem,after checking our room,we found the toilet plugged,so we moved to a different room. I sent an email,asking for a room in the renovated section,but that was egnored. There is a big problem about maintenance,before guests move in,they only fix problems, when you complain.we had cold showers for two days. One good thing about this resort: food is excellent at the buffet and in the restaurant. before I would visit again, I would wait,until all rooms are renovated. If you  [... read more]have a problem walking,dont go there,hardly any ramps,stairs everywhere.

Canto Del Sol: Great Resort

We had a great 14 day stay at this resort. Met many people, who have been coming here for 14+ years.The food was excellent and the serves wonderful. Staff are really friendly and treated us like family. Grounds and pools are well kept and the rooms are clean and airy. Looking forward to a return visit.

Hyatt Ziva Puerto Vallarta: Was fabulous

Was the best "all inclusive" ever The employees made you feel special, and the food was beyond my expectations! Will definitely go back to this resort. At no time did it feel unsafe, and no wristbands was another bonus. The rooms were very spacious.

Grand Palladium Kantenah: First time Vacationer

This was the first all inclusive trip that my girlfriend and I have taken so we don't have much to compare it too but we loved it! The resort was bigger than we thought which we preferred as we were able to go to any of the areas ob the resort. The service was incredible, food was better than expected, the rooms and other amenities were great and everything was very clean and comfortable. The biggest thing I can say is we would for sure go back to this resort in the future. Actually, most people [... read more] we talked on the resort had been there many times and keep coming back. However, one thing to point out was the resort was very family friendly and most of the guests were older and looking more for just a relaxing vacation. We are quite young and this too is what we wanted so that was great for us, but if you are a younger person looking for more a party scene you may be disappointed. Not to say the resort wasn't entertaining or people were reclusive in any way it was actually quite the opposite. The other guests were extremely friendly and having a great time but wanting a more relaxing than a party vacation. I'd like to highlight one of the baggage guys Gustavo and commend him on his service, friendliness and willingness to help us with anything we needed. In closing we had a great time and plan on going back in the future.

Valentin Imperial Riviera Maya: Home away from home

We have just returned from our ninth stay at The Valentin Imperial! When we atrive evry time we are greeted by the staff with a pleasent "Welcome home"! If you can appreciate great food, this is the place for you! Upon arrival this year we were informed that they had done upgrades to the room which included blue tooth speakers, and new mattresses! Very nice! The resort is.latge but never feels crowded! We have been recommending this resort for several years to many friends and will continue t [... read more]o do so! We will most likely be returning again next year!

Bahia Principe Escape Sian Ka'an: Beyond expectations

This hotel resort was beyond my expectations. The grounds were lush, filled with beautiful birds, impeccably kept. The rooms were clean, however there was one hiccup, all the rooms in the 42 block had King beds, so if travelling with friends as we did it might not suit your needs, however the beds are so large that it ended up working for us. There are a few rooms in 43 block with double beds. The food was well appointed, huge variety in buffet and very tasty. The restaurants we had reservat [... read more]ions for were amazing with the exception of one (the name is eluding me at present). The staff in the restaurants went over and above to give you an amazing dining experience. I have never been on such a happy resort and I have travelled to many. We had a few issues at the beginning of our stay but management went the extra mile to make it right and continued to make sure our needs were met as the week progressed. The only thing I was not impressed with was the room staff, we were a party of eight with four rooms and it seemed with all of us it was hit and miss for the cleaning of the room, turn down services and restocking of toiletries. One of the highlights of this resort was being able to access the other three Bahia resorts, stay at one play at four. The shuttle services were easily accessible and the drivers very friendly and accommodating. At first I was bummed out we were not on the beach but as the week moved on I was pleased we had picked the smaller and quieter of the four resorts because going to the private beach allowed for the Sian Ka'an was relaxing and fun. We were also allowed to use the other beaches and all other facilities. Our Air Canada Rep was wonderful and extremely helpful. In closing I would not hesitate to recommend this resort.

Akumal Bay Beach and Spa Resort: Incredible! True 5 Star Vacation

My husband and I stayed at the Akumal Beach and Wellness Resort March 1 - 8, 2017. This was our sixth visit to the Riviera Maya area, third specifically to the Akumal area. On our very first trip to the area some ten years ago we discovered Akumal Beach, the Lol Ha and the turtles. Whenever we visited the area after that, we always made the effort to cab it to Akumal Beach for at least a few hours. During those visits we walked by what was then Akumal Beach Resort always wondering what it  [... read more]would be like to stay there. Over the years we tried and tried to book it without success. Then a few years ago it underwent a major transformation and became the Akumal Bay Beach and Wellness Resort. I watched and watched last fall and finally was able to book it through Tanya at Trip Central for 2017. My biggest fear with this resort was that my expectations were so high, I was either going to love it or be colossally disappointed. Well, I am happy to report it lived up to every one of my expectations. We have stayed at quite a few places in Mexico that consider themselves 5 star, but the Akumal Bay Beach and Wellness Resort is the only one that actually reaches that level for us. No comparison between them, not even close. From start to finish it is an experience. I can't put my finger on the feeling exactly, the best I can do is to say you just feel like you belong there. We arrived around 2:30pm and had a short wait for our room. We listened to the Fidelity representative for about 30 minutes before our room was ready. No big deal. He did his job, gave us some useful information and knew we weren't interested. Never bothered us again. We were in 3109, it was fantastic. We could lay in bed and still see a perfect ocean view. All the rooms have a jacuzzi tub on the balcony. Very nice in the evening to sit outside in your tub with a drink listening to the ocean and soaking in the moment. It really is as nice as it sounds. We tried room service one night after a visit to Ek Balam earlier in the day. Room service, jacuzzi, a few drinks, listening to the ocean and watching the stars, perfect end to a perfect day. The room service was excellent, took less than 30 minutes and was delicious. Your room beer is Heineken or Dos Equis. FYI, you can also get Dos Equis amber on tap at the bars. Our first day we had 2 Heineken in the fridge and our safe was showing a low battery warning. We went to the front desk to tell them about the safe and I asked if it was possible to have a few more beer (we both drink it) and for them to be Dos Equis. She sent us back to our room to wait for the safe service. He was there before we were! He would not touch the safe without one of us watching him. While he was there our phone rang, it was the front desk letting us know someone would be by to look after our fridge requests. I was still on the phone when the knock came at the door for the fridge person. That's service! For the rest of the week he paid attention to what we were using and filled it accordingly. Great attention to detail. The point with this is, if you want something don't just expect them to know. Tell them politely and be appreciative. I loved the towel art in our room and the treats. Our room was cleaned and kept well stocked with honey and oatmeal soap, shampoo, body wash, towels, facecloths...you get the idea. There is also a reusable bag as well as robes and slippers. Should it rain, you will find an umbrella in your closet where the iron and ironing board is. The bed and pillows were really nice. More comfortable than at home actually! Lots of water pressure in the shower and a huge dressing area. We travel as a couple so the open concept doesn't bother us but if you were a group of friends it might be awkward. Just open a closet door and use that as a barrier if needed. They are certainly big enough. Lots of space in the closets to put your things. The safe is quite big. Held all of our gear with lots of space to spare. No tacky plastic resort bracelets here. Just a hand woven bracelet that you could wear anywhere. You could even take it off if heading to Playa or other shopping area so your resort isn't easily identifiable. The buffet and snack bar had plenty of choices even for someone like me who is incredibly fussy. I loved the ice cream. We also did the Rodizio twice. Really good both times. We tried to do the Gourmet unfortunately we picked a very busy night so ended up not going. The bars and pop-up bars are great. Never a challenge to find a place for a drink. I tried lots of different fruity ones...all yummy! Beach service and pool service also great. There is a spa, gym, yoga hut, massage and a whole slew of beauty and wellness services available. The beach is fantastic. They are constantly raking up the seaweed. It is the ocean so you can't stop it but they do a great job at managing it. People do save chairs and I did see stuff being removed by staff, which I thought was fantastic. I will say that most of the saved chairs were used. I didn't really notice that chairs were vacant for an excessive amount of time. There were busy times and not busy times. We always managed to find two. Funny thing was the towels, we bring our own so we didn't care, but people got really greedy with them. One person needs three towels? No, no they don't. I like the no towel cards here, hopefully these people don't ruin it for everyone. We did decide one day to use resort towels. We just went to the front desk to get them as the table near us was empty. Wasn't a big a deal. The evening entertainment we saw was fun. Lots of dancing, laughing and smiling. Sellers were there for a few hours one night. Not aggressive or pushy at all. There is a main pool in front of building 2 and infinity pools in front of 1, 3 and 4 if pools are your thing. We only went into a pool once, the one in front of our building, and had it all to ourselves. The beach is really what you're here for. To me, what makes this place a true standout is the staff. You are made to feel welcome the second you get out of your transfer (we used Canada Transfers). A friendly greeting from Luis was the prefect start to our vacation and a warm heartfelt handshake goodbye from Luis was the perfect way to end it. In between that time we met too many staff members who were just incredible to list them all. You might have had a morning where coffee was a little slow, but once you told them it didn't happen again. They want you to have a good experience and it shows. It is up to you to speak up politely when you need or want something. This is not an adults only resort so yes there are kids behaving like kids. They have every right to enjoy their stay as much as we do. Akumal Bay Beach and Wellness Resort is friendly for all types of travelers. If you want adults only, book adults only. I have so much more I could say but I think you get that we really liked...no loved...this resort and it's staff. I always say that maybe we will go back to a place again not this time, I know we will be back. We did a few off resort activities which I will review separately. One of them was arranged for us by Tim at the Akumal Tours and Excursion desk at the resort. I highly recommend checking with them if you are looking for something to do. We wanted a half day ATV and no one was offering it. Tim got us in last minute on one which included Akumal Monkey Sanctuary, ATV driving and a cenote. Really happy with that! A couple little tips I would have would be, remember to treat people as you yourself expect to be treated. If you want to be treated kindly, you have to treat people kindly and with respect. A smile, 'Please, and 'Thank You' go a long way. The staff is here to help make your vacation as special as it can be, but it is up to you to make it everything it can be. Don't look for or dwell on the small things. Find your own solutions to make it work, don't wait for someone to do it for you. Lastly, live in the moment because before you know it that moment is over.

Riu Palace Cabo San Lucas: Simply grand

This resort was top notch very clean and amazing food. staff were for the most part friendly and efficient Loved not having to make reservations for the a la carte. The coffee bar was situated in a great location. The pools and beach area were not too crowded and the grounds were very well kept---beautiful. I would visit again.

Grand Sirenis Mayan Beach: Beautiful resort

Really nice looking resort, pools were great lazy river was awesome. Great service from all staff especially the entertainment staff. Rooms were very nice and pretty clean overall. Food could have been a little better.

Dreams Sapphire Resort and Spa: Amazing Review

Hotel,grounds,food,drinks and staff all great. Hotel and resort very clean highly recommended. I think this is a great deal for the money. Beaches are very nice some seaweed but cleaned up daily. Plenty of towels no deposit necessary

Grand Sunset Princess: Very nice resort

My wife and I spent 5 days here in March, 2017. We thought that the grounds and rooms were very nice, pools, beach, all the infrastructure was impeccable. The only negative comment we have, is that the food at the a la carte restaurants was disappointing. It wasn't bad, but we expected slightly more - flavour, selection, etc. The buffets were excellent. The staff were very friendly and accommodating.

Barcelo Maya Palace: Barcelo Palace is now a Kids resort

We have been at this resort 3rd time and I have seen a definitive downturn. Poor service at the front desk. They need training. Also they insist in taking a credit card for incidentals. Be aware! If there are wongful charges no one will help you! AC DID NO WORKED FOR A FULL DAY! They stopped electricity for a half day. People working there are nice. I recommend the beach resort instead and the Maya mall.

Occidental Costa Cancun: Quaint and lovely!

The resort was quite small but what it lacked in size was made up for by the hospitable staff and amazing food. The evening entertainment was ok but lacked variety and with the resort not offering a disco or evening music it made for somewhat boring nights. Unless we had a late dinner ate in of the three amazing restaurants or buffet. There was good for everyone's tastes and we always had full bellies! There was one large pool, a small beach area but there was never any issue finding a place  [... read more]at either. It was nice to get away and be social with the other vacationers. I'm not sure we will return based on our love of dancing and music. But, overall the experience was great and relaxing.

Catalonia Yucatan: Great Resort!

This resort was very nice!. The grounds and public areas were beautifully maintained and well kept. The rooms were spacious and had very nice balconies. Dining was also very good with lots of variety, good food and service. There were also some very good shows put on each night. The people at the resort were all very friendly and accommodating. Great vacation resort!

Barcelo Maya Beach Resort: Great resort

Large updated resort with lots to do. Multiple large pools. Awesome sandy beach. Lots of chairs and trees for shade. Exceptional service in restaurants with multiple options, both casual and formal. Most enjoyable resort. Staff very friendly and professional.