Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: 2nd time; another awesome holiday!

This was the second holiday my husband and I spent at the Royal Decameron in Bucerías. We were just as impressed this year as last. Rated as a three star, this resort gets reviews like a four star. The grounds are immaculate, the buildings colourful and always being maintained. The staff is always super polite and friendly. The beds are admittedly hard, and the rooms can be rough around the edges, but really, who spends their time in the hotel room when there are crystal blue pools, an incredib [... read more]

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Martin44  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Friendly resort in prime location

I would like to thank you for making our stay at your hotel a very enjoyable experience. The vacation started out a little rocky because first, our flight arrived 13 hours late, and second, we were told your hotel was temporarily closed and hence we were sent to another hotel. That, by the way, turned out to be a pleasant experience. On day three of our vacation, we did finally check in at your hotel. The changes of the schedule were handled graciously and with minimal loss of pleasure for u [... read more]

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Gardener  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Colorful Resort and not just the Iguanas

Loved the exterior colors of the buildings. Aztec Blue. Xihuacan Orange. Red. Purple. Royal Decameron Complex is the first all-inclusive resort in our experience where one is able to enjoy a specialty restaurant as often as one likes, as opposed to other resorts where one may book a specialty restaurant just once or twice per visit. Our favorite was Piccolos. The buffet selections are very good, as well. The grounds are well cared-for, the pools clean. Our room was clean, the bed was c [... read more]

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Skigirl1965  - 

Verified Purchaser

Secrets Vallarta Bay: Beautiful Resort!!

We upped our budget for this trip to try Secrets and we were not disappointed!! Our room was spacious, the grounds were beautiful and the dining experiences exceeded expectations...the staff were very friendly and helpful...we will most certainly be back!!!

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Snowbird23  - 

Verified Purchaser

Riu Flamingos: wonderful budget minded family holiday

Riu Jalisco was very well maintained. Clean and well groomed. Basic rooms small but we got a steal and just went there to sleep. Beds very comfortable. Staff all very polite and accommodating. Downside was the gym which was not well equipped and many machines were out of order. We were able to get by though. I did miss the second little swivel mirror usually equipped on the wall which I use when getting all done up. I didn't bring one as I assumed there would be one. Food was A1 and a great vari [... read more]

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Roxie  - 

Verified Purchaser

Riu Flamingos: Fantastic resort

We loved our stay at the riu Jalisco...Sunwing rep. helped us out with any information we needed...Food excellent. Pools and beach fantastic. Nightly entertainment was the best...All kinds of things to do....

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Private  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Awesome resort!

We had an amazing stay at the Fiesta Americana while were there celebrating our 25th anniversary! The resort is smaller with more personalized care and attention. The staff were friendly and helpful. We loved the Mexican theme night out on the patio that included Mexican dancers and a mariachi band! We can't wait to come back again! The beach is nice and the food was above our expectations.

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Tyler  - 

Verified Purchaser

Crown Paradise Golden: Great place to relax and enjoy the sites

Overall experience was good. Service was amazing and easily accessible to most things that you would need. Presently there is construction from 7am until dark making it noisy in your room which was disappointing if you didn't mind being woken up at that hour daily and the night club across the street goes until 2am. So if your a light sleeper, bring lots of earplugs. The beach area was nice and enjoyable. There were lots of beach merchants which is the main reason I would not go back. Your int [... read more]

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Private  - 

Verified Purchaser

Secrets Vallarta Bay: Beautiful resort

We loved secrets and would highly recommend it to any couple traveling there. Check in excellent, food amazing, room excellent. Service above anything the best we have had. The beach isn’t the best to swim in, love the pool live entertainment during the afternoons. Pool service very good.

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Private  - 

Verified Purchaser

Crown Paradise Club: Fun for kids, but tired and dated

The kids play area is great, but the rest of the resort is tired and needs a good clean and updates. The rooms are very basic, and beds are tiny and uncomfortable! Food was ok, nothing special. Staff were very friendly and attentive. We had a fun week but won't be going back to this resort until it's done some reno's.

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Mcbeth  - 

Verified Purchaser

Krystal Puerto Vallarta: Beautiful resort

The hotel was beautiful. Marble floors, updated rooms and amazing stay. The food was average in the buffets. The Italian a la carte was fantastic. Downfalls would be there was no nightly entertainment and the beach was so waving that you couldn't go in. Lots of vendors on the beach if you like to barter. The city bus was just outside the hotel if you needed a ride. Its a quiet hotel so if you are looking to relax this is the place for you.

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Heather  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Quiet resort

The grounds were beautiful, the staff was very friendly. However the resort lacked activities & entertainment. Most resorts have shows every night as well as games or entertainment around the pool,this resort had none. Also there is only one small bar with entertainment only twice a week.

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Private  - 

Verified Purchaser

Riu Palace Pacifico: Wonderful relaxing holiday

2nd visit to a riu palace. Love the new system with no reservations at specialty restaurants. This works great and most times we walked right in, with only twice waiting for 15-20 min - so much better than having to reserve ahead of time. Excellent drink service around the pool during the day. Servers asked us frequently to take our order, got it right and delivered it quickly. Food, as always, very good to excellent. Rooms and bed comfortable. Hair dryers could be updated.  [... read more]

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Private  - 

Verified Purchaser

Canto Del Sol: wonderful staff

Hotel was very clean,staff so friendly and welcoming, food was good;delicious at the restaurants.Easy to catch a bus downtown.Close to banks I just wish it was a closer walk to the malecon/town.Many I met were repeat clients.

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Mlacourse  - 

Verified Purchaser

Crown Paradise Golden: Great week!

We had a great week. Food could be better but service was great. Asked about upgrades at check in and got a 1 bedroom suite for free. Beaches are amazing, although vendors get annoying.. most are pretty good with a no ty, but not all. Overall a good resort

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Private  - 

Verified Purchaser

Riu Flamingos: A comfortable place

Our third time at the Riu Jalisco, and things feel comfortable. Staff were friendly and took time to talk and engage. Food was very acceptable and the speciality restaurants had a good menu.We especially enjoyed the Italian venue. The resort was near capacity so the main buffet dining area was quite noisy at peak times. Breakfast had a wide selection and good omelettes. Rooms were clean and a very comfortable bed (king). Given a choice, in the fall select a room which faces the sun during t [... read more]

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Mo Bee  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Nice beach front rooms

I stayed here two years ago and it appears that they may have done some work around the hotel. Less tripping hazards, more even walkways. Stayed this time at Block 1 - beach front and loved it. A little noisy on nights there were weddings but otherwise, the view more than made up for it. Food still needs work and can be bland and cold in the buffets.

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Private  - 

Verified Purchaser

Crown Paradise Golden: Very nice resort

The rooms were good but they should clean the air , there is a smell when you enter the room that s really bad even with the AC on. The food I would say good some of the restaurants for dinner weren't that great like the Medetarian. The buffet wasnt too bad the breakfast was great , did not have any sweet at all bcz flies all over them. They should be covered. The staff is wonderful very happy with the service. I WOULD GO BACK . Over all I would give very good.

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Dotel  - 

Verified Purchaser

Hilton Vallarta Riviera Resort: Very enjoyable!

This is a beautiful hotel with amazing views from every room. The rooms are spacious & beautifully decorated although the glass bathroom walls & window into bedroom was a little strange. The staff was fantastic especially Carlos, Gerardo & Julio in the buffet and Roberto, Julio & Ramon on the entertainment staff!! My only negative comment would be the lack of gluten free options. They need to get more familiar with the need to offer more information & choices. I inquired in one of the restaurant [... read more]

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Patty  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Like being home

We love the Decameron! Have been many times and find them consistently friendly and helpful. The resort and rooms are clean and well cared for. It is very conveniently located in Bucerias which provides lots of opportunity to wander, shop and dine out. Will be back again soon.

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