Blue Bay Grand Esmeralda: BLUE BAY GRAND ESMERALDA

We just love this resort. Thais is our second time there and it did not disapoint. The grounds were well kept ,the pool area clean ,the ocean front had some sea weed on the shore,a little more than it did the year before,but no biggy. Now the food ; what can I say but Yum. Variety shows,entertainment galore. The room I wish would have been on the back side of my part and not the front where the sidewalk is because is was a lot noisier than the the other side of the hallway. All and all we  [... read more]enjoyed ourselves and would return in a heartbeat. Thanking you in advance for putting our name into the draw to win a trip to another beautiful location. Linda Vaillancourt.

Blue Bay Grand Esmeralda: Thumbs up !!!!

Our stay at the resort was amazing other than the elevator breaking on our first day we arrived ( taking the stairs everyday 4 flights really kept us in shape ) The rooms were very clean - I would have liked to have a tub for a nice soak after a long day in the sun but the walk in shower was a nice touch. The balcony had a wonderful view allowing us to take in the beauty of Mexico and the wildlife. The pool areas were very nice and the food was spectacular- lots of shops to fulfill any desire [... read more] to bring something home. The beach had soft sand and getting past the small rocks when entering the water was a small price to pay for an excellent dip in the ocean. The resorts grounds were taken care of very well and the staff were very friendly.

Selection Riviera Cancun: Amazing Resort

This is our second visit to this resort and they did not disappoint. There is honestly nothing bad I can say about it. From the food to the room to the pool everything was top notch. Our room was huge with the big Jacuzzi tub in it. All the food including room service and buffet was delicious and no lines to wait in to make reservations for restaurants. Our favourite was the Italian Restaurant which we went to 3 times. All of the staff were wonderful and very helpful. You can't go wrong w [... read more]ith this resort. We will go back.

Grand Oasis Sens: Very nice resort with a few service issues

The beach was amazing. The pools were nice and well maintained, rooms were nice but could use a bit of updating and maintenance. The staff was friendly for the most part, however bars closed early for an adults only resort and the check-in/out process was very slow and painful. Small detail and not as important, but I've been to 3 star resorts that had pool side service, unfortunately that did not happen at this resort

Grand Sunset Princess: Beautiful Resort!

Resort was beautiful and very well maintained. Food was excellent, rooms were very clean and staff were always available if we had questions. The only small negative we have is that most evening activities were targeted for families and less for adults wishing to enjoy a drink while listening to music.... We would definitely recommend the resort to families!

Paradisus La Perla Adults Only Riviera Maya: Paradise at Paradisus La Perla

I still recall sitting down with our travel agent, Tanya V, and hearing about all of the wonderful things Paradisus La Perla has to offer. After seeing and experiencing the resort first hand, I am 100% positive we made the right choice (with her help!). Check in: We were greeted upon arrival with a cool towel, a purple drink, an intoxicating aroma as well as stunning decor. Our room was not ready (they had overbooked) and we were upgraded to a one bedroom suite without any extra charges. They [... read more] pushed two queen beds together to make it one of the biggest, most comfortable beds I've ever stayed in (I'm used to sleeping with a 100lbs bulldog and a 6'4 boyfriend, both who hog the bed and snore, so I was more than pleased.) Room: Modern, stylish, and clean as could be. We had living room area, a jacuzzi tub on the balcony, and a little kitchenette. Air conditioner worked great and again, incredibly comfortable beds/pillows. (There is a pillow menu!) Resort: Breathtakingly beautiful and well maintained. There is peaceful soft music playing while you walk through, taking in the tranquil ponds with coyfish, turtles, plant life, and art sculptures. They also have one of the nicest gyms I've ever witnessed. Honestly, the staff there have thought of everything to provide the best service you could possibly want, always with a smile on their face and happy to help. Food: Incredible. I left 6lbs heavier. Room Service around the clock. My favs were: Vento, Oilo, and The Grill. The fish tacos at the Pool side restaurant were so, so yummy. And the I'm already missing my after dessert, dessert: the scoop of gelato ice cream I would get on the family side buffet. Beach and Pool: The beach was very nice. Again, the staff work so hard to maintain the property (the beach has some seaweed that requires daily removal). The beach servers, Ricardo and Freddy, were so very attentive, personal, and kept the drinks coming! The main adult pool is more of a party atmosphere and great for people watching/relaxing in a pool side cabana. What I would have changed: I wish I would have been more firm with the person who was encouraging me to attend the hour long presentation (timeshare kind of thing) as I felt like she was intensionally trying to make me feel bad for saying no and kind of taking away from the excitement of just arriving at the resort. Our Nexus Tour guide accidentally wrote the wrong resort entrance on our excursion receipt. So we had gone to bed early the night prior and waited at our resort entrance at the designated time, only to be left behind! The tour bus waited at La Esmeralda (family side), while we waited at La Perla, one "gran problema." I then waited in the lounge of La Esmeralda for an hour and a half for the Nexus Tour person to arrive in order to be refunded the money. Although this person was scheduled to arrive at 9am, it wasn't until someone from guest services assisted us by calling Nexus Tours. The person would not issue a refund over the phone and were trying to push back a bit by attempting to say that we weren't in the lobby at the right time. After some serious back and forth, which was incredibly unprofessional and not accommodating whatsoever, the Nexus employee on the phone advised that a representative would be in at 4pm to assist us. Merisol was fast, efficient, and provided us with a refund within minutes of her prompt arrival at 4pm. We really appreciated that the agency called to follow up twice in order to apologize for the mix up, however, the bottom line was that it was precious time wasted waiting around. We are still awaiting the agency to process the refund (they advised it would be back on the card in the next 3 weeks) and indicated the intension of sending us a voucher for the mix up. In the end, I didn't get to see Tulum, however, we definitely made the best of our last day and this should not be a poor reflection of the hotel in any way. Looking back at our week in paradise, these are the only two things I would have changed. La Perla's atmosphere, staff, service, and overall experience was over the top extraordinary. Don't wait another moment or look at any other resort option, La Perla is the place to go. Special shout out to Venancio of Guest Services who went above and beyond to ensure our last day, despite the tour disappointment, was really special.

Barcelo Maya Colonial: Great resort!

The resort was very well maintained. Our room was very clean. We were very impressed and enjoyed our stay. Overall, the food was very good and the only change I would recommend is changing out the food choices in the beach grills more frequently.

Barcelo Maya Palace: Barcelo is amazing...We'll Be Back!!!

This was our second trip to Barcelo Maya Palace...We have been spoiled!!! - The rooms were spotless and grounds were meticulously maintained - Resort staff were always friendly and helpful - The beach was amazing as were the pools - The bars were always close by with extensive drink selections - The buffets served amazing meals at breakfast and lunch with wide selection of choices - The a la carte restaurants for dinner were simply the very best Trip Central staff made the booking smoot [... read more]h and efficient AIr Transat and ground transportation were excellent

Dreams Huatulco: Dreams was beyond our expectations!

From the moment we entered the resort our holiday was destined to be the "best one ever"! Our flight was 3 hours late from Victoria, BC and when we arrived in the evening we were greeted with a welcoming beverage and check-in was quick and efficient. We had a great dinner at the World Café, then explored the resort.. The rooms were so beautiful with our room attendants, Alma and Brenda, making sure everything was perfect; from the different flower petal design on our bed everyday to ensurin [... read more]g we had clean linens, lots of sunscreen and lotion.... I loved the pool volleyball, water aerobics, morning yoga and wild "Zumba"! I'm a swimmer, so the infinity pools so close to the ocean were absolutely a dream come true.....imagine swimming your lengths while watching the sun rise and listening to the ocean breaking on the sand...pinch me....I must be dreaming:) We had the best of both worlds at Dreams; pool for those who don't care for swimming in the salt water and the ocean for those that do... Lots of loungers to spend the lazy days; either on the beach or at the pool. Our weather was clear skies everyday except the last day which was cloudy; still warm though A special thankyou to Misael Boutista Lopez, our beach server, who looked after us so well we named a new drink....."Misael Sunset" after him.....Tequila shot, orange slice and lime slice squeezed in a highball glass The Rendevous Lounge is where our server Edie Acxel Martinez Cruz looked after us so well. Thankyou Edie:) Dreams is definitely one of the best resorts I have ever been to.

Occidental Tucancun: Amazing Stay!

This was our first time staying at the Occidental Tucancun. I travelled with my boyfriend looking to have a relaxing vacation and we had just that! We arrived at the resort around 11pm our first evening. We met the lovely Nelly, the cocktail waitress that evening. I suggest getting the mango margarita! They are unbelievable! The beach is just beautiful, those waves do get pretty big! But the water is so refreshing and crystal clear. We spent everyday on chairs on the beach. One great thing is th [... read more]at you dont have to wake up at 6am to get a spot! And there are always chairs on the beach available. If you do want a shaded spot by the adult pool however you do need to get there early they are almost all shaded and get scooped up quickly! The Mexican restaurant was our favourite by far. But all of the a la cartes were quite good. The food all around is very good. Omlettes in the morning were fantastic. Our rooms were spacious and the beds firm but comfy. If you can get the chance to request an ocean view I would, our room was facing the back of the mall across the street, however if you looked out the window while laying down you still saw beautiful water. Every employee we met greeted us with a smile and were very helpful. The only thing I would have to say that I felt was a negative possibly for some was that wifi was $12USD per day. We opted against it but we were okay going without our phones for the week. I would definitely recommend this hotel to anyone looking for a relaxing vacation in Mexico!

Grand Sunset Princess: Excellent resort. Amazing

Everything was excellent, very clean rooms, we had a nice view to the pool. I highly recommend this resort, many a la carte restaurants, buffet excellent. Staff very friendly. Overall we enjoyed our vacation

Royalton Riviera Cancun Resort and Spa: Beautiful resort

The resort itself was breath taking, food was amazing. The entertainment was good and had lots of variety. Only this that wasn't great was long wait times for restaurants. And there was a lot of little babies.

Barcelo Maya Colonial: Always great to return to Barcelona!

Lovely grounds, beautiful pools and stunning beach. It never feels busy, and the service is great. Lots of food options, all good, and they now offer more a la carte reservations. We've been back five times and can't seem to settle for anywhere else. The location is great for trips to Tulum, Akumal and Playa del Carmen. We will be back again.

Riu Santa Fe: Mixed feelings

Clean. Friendly warm staff for the most part. Not recommended for a Celiac. Food just ok. No cocktails at the restaurants. Beautiful beach. No wifi in rooms. Rooms are nice. No drinks served to you at the pool. Pools are lovely, warm. Ran out of toilet paper and soap in the room. No extras like little lotions or mouth wash. Towels are hard. Beds are comfortable.

Friendly Fun Vallarta: Great staff

We were very happy with our stay. There were a couple minor things like being told we had a king bed but found it was two beds pushed together. We didn't get a fridge in our room either. Those were our only complaints and they are pretty minor. Beach was awesome, food was great and the staff were fantastic. We would definitely come back! The location was a huge bonus as well, within walking distance of lots of shopping and resturants.

Barcelo Maya Colonial: Amazing!

Loved that I paid for one and had access to all the other resorts except palace unless we wanted to pay a little bit. I loved the variety of the buffet and all staff were very friendly. I didn't want to leave. Will recommend and come back again!

Barcelo Gran Faro Los Cabos: Amazing!!!

The staff were wonderful, very helpful and friendly. The food was great! Our room was clean. The entertainment was entertaining. We enjoyed the different themes each night. We had a great time! Would love to come back!

El Dorado Royale: Very good resort

Well maintained resort with good restaurants and well trained and attentive staff. Room was nice but the bathroom being open to the rest of the room was rather odd. We would be happy to return to this resort.

Secrets Puerto Los Cabos Golf & Spa Resort: Great Resort

The layout of the resort was good, just enough walking to burn off calories gained during the week. The amenities, room cleanliness, staff friendliness was excellent. The only negative was service during the nightly dinners. There were quite a few corporate events during the week that we were there, which took away some staff. That combined with shutting down one of the restaurants each night, limited the remaining restaurants that guests could go to eat. This created a backlog of seating [... read more] availability at the remaining open restaurants. Although the food was okay, service was very slow due to being under staffed. I will say that that the staff that were working those limited restaurants were pleasant & helpful.

Grand Decameron Los Cabos: Nice Resort

The resort was very clean and the rooms were comfortable. The food was decent - you won't go hungry, but the buffet isn't as expansive as some other resorts. Having to pay for the use of the safe and wifi in 2017 is pretty ridiculous. There were no timeshare sellers, which is so nice. The staff were very friendly and accommodating. The entertainment was a mixed bag - some nights great and other nights less so. The resort could do a better job of posting daily activities, buffet theme for  [... read more]the week, etc. There was opportunity to engage guests more. For example, we were there during the Oscars - an Oscars viewing party would've been really easy to throw together. The check in process is really SLOW. The location is great. A short cab or 30 minute walk into the centre of the city. The beach is beautiful. No swimming, but there is a swimmable beach within walking distance - again, information the hotel could've provided. It was good value for money. We didn't pay a lot, so we can't expect the world.