Sandos Cancun: Beautiful with minor disappointments

I chose this resort because through email they said that they could accommodate my vegan daughters diet... they really didn't understand the difference between vegan and vegetarian... otherwise, clean, beautiful , relaxing ... more like a 4 star. We didn't get the reception with a rose , cool cloth and drink as others have said... maybe because we didn't check in until 8 pm.... sewer smell in room that they promptly attended to but wasn't fixed until 2nd day... very little alcohol in drinks.. we [... read more] wondered if they were virgin... people reported that plenty of beds at beach but all were saved with early morning towel placements yet most empty for most of the day...smaller resort has its appeal but also means less selection at restaurants.

Grand Oasis Sens: Service was lacking

Hotel, food, beach and pool were great. Service was poor and lacking. Room cleanliness was not up to par. A la carte restaurants were booked all week. The coordination of available bars being open was an issue.

Blue Bay Grand Esmeralda: It is a great resort

I really love the resort as it's not far to go to the beach. The pools are great, the food is great, the people are friendly too. The rooms are tidy. The shows could be a bit better as I have seen other shows at other resorts and they are way better. It's three times I go to Riviera Maya and every time I went you always have these people trying to lure you into these 90 minute meetings talking about timeshare. If you are not interested then why don't they just accept the answer NO. When you  [... read more]say no they keep trying to get you to change your mind and I really did not like that. Other than that I enjoyed everything about the resort and the weather was great.

Blue Bay Grand Esmeralda: Not so amazing resort - like we were told!

The room was fine and clean. The grounds were very well kept. Staff was great. The downside; the beach was very disappointing. The sand was never cleaned up or raked. The beach was full of Algae ..... so much that we were not comfortable going in the ocean. There is little entertainment at this resort. Nightly shows are not worth watching. There is a lack of music variety (in general) by the pool, by the VIP lounge or at the Black and White lounge. I came to Mexico to listen to Latin mu [... read more]sic and it was like pulling teeth to get anyone to play our requests. The food at the two buffets was not the greatest. However the a la carte restaurants were great. Selling Timeshare was obviously objective. They use different tactics to get you to buy.

Hotel Castillo Huatulco: 2 star resort with a 5 star attitude

First time in Hualtuco. Loved this little resort. Clean, quiet, relaxing, no loud entertainment staff. Food was good, lunch at buffet excellent, order from menu or service yourself at the buffet. Drinks and food service right at your beach chair. I will be back.

Iberostar Selection Playa Mita: Beautiful resort!

Beautiful hotel, gorgeous grounds, landscaping, pool areas. Excellent security.. felt very safe within this gated property. Excellent food, good service, staff always smiling and courteous. Great to see smart lighting in some of the public washrooms as well as recycling/composting facilities. Negatives were there was an annoying noise outside our room due to a loose railing or some other structural problem so had to wear earplugs to sleep every night. "up selling" by hotel staff at sp [... read more]ecialty restaurants; we were shown a list of "all inclusive wines" (approx. 30) on one side of menu and a separate list of "premium wines" at extra cost. Were told only ONE all inclusive wine was available in red or white and were encouraged to choose premium wines instead.. seriously!?? Pool service was generally good but could have been better; often had to wait 30 to 60 minutes for a server to take our drink order. Spa was overpriced. Dined at the international buffet a couple of times on my own as my friend was ill. As a single diner I was not always provided with the same level of service as couples or groups, often being ignored for several long spells. All customers, whether with dining companions or not, should be provided with excellent service. Overall though, very pleased with this resort and would recommend to family, friends and colleagues.

Riu Emerald Bay: Great Resort

The resort was great, it met all my expectations and more, hotel staff is going out of their way to make sure you are satisfied. Very clean, food was great.It was one of the best resorts I have been in.

Royal Suites Punta Mita: Best birthday ever!

It was very relaxing, clean and great service. The entertainment was always a nice bonus. I especially love how eco-friendly the resort is. I'm definitely going to tell many other people and recommend to all

Barcelo Karmina: Beautiful!

Clean, wonderful grounds, fantastic pools - overall great! Great restaurant locals, service above par, frendly attendive staff. Hotel itself is beautiful- rooms are huge, however,furnishings, drapes, bedsheets need replacing! Also, more hooks in bathroom to hang things. Stunning hotel, needs lol to stay in the 5star league.

Crown Paradise Club Cancun: Beautiful resort

We had a great trip but we were very disappointed in the food this year. It was much better last year. It was also very noisy with a lot of young children. The rooms were fine. The staff were very friendly and helpful. It was easy checking in and out. The weather was sunny and hot everyday. Not sure if I would stay at this particular resort again. We would maybe try a different resort next time.

Sandos Caracol Nature Resort and Water Park: Great Resort

Grounds of the hotel are very natural. The rooms are ok they could be updated. The food was good not great but good. The drinks were great. The service was awesome all the staff was very polite and eager to help. The pools and the water slides were great. The shows were very elaborate. We loved the cenotes and the bird sanctuary. The resident dogs and cats were all very friendly. Many different things to do right in the resort.

Secrets The Vine Cancun: excellent resort

Beautiful view Everything was excellent and very clean. staff was great. food was amazing. Best honeymoon ever. also I would go back to this resort if I have a chance to go on vacation again. thanks to air transat also.

Sandos Caracol Nature Resort and Water Park: Great for kids, not for adults

Beautiful grounds, beach was very rocky, food was good, resort catered to children. If you are looking for a quiet getaway, this is not the place. If you are bringing kids, its perfect. We were not even able to use the main pool with swim up bar. Definitely a kid paradise.

Krystal Grand Los Cabos: Stunning accommodations!!

We stayed at the Bel Air fro Feb 19-26 2017. Our room was absolutely amazing!! The food was waaaay too good but I was happy I only put on 10 lbs!! Never hit the gym on site but walked for an hour a day on a truly georgous beach that was covered in gold! (Fools gold). Carlos the CS Mgr was a true professional and helped me to retrieve my camera charger while the bus patiently waited! I swear the maid came running with it and I realized that this place goes above and beyond!! Efrain who works at t [... read more]he welcome desk was such an interesting guy!! He lugs his personal telescope to the resort to let the guests view Jupiter and her moons with an abundance of knowledge on all the stars and their orbits. We never had to rush to get a lounger on the beach which is a first for us!! We never saw even a hint of cloud in the sky!! With no cloud cover it gets quite chilly at night!! There was a 20 degree temperature change from day to night. Although that's great for sleeping, we didn't pack right for the chilly nights. I think the best description for this resort is intimate! Everything is right there. The pool is practically on the beach. A few cons: Everything is closed by 10:30 pm. No night life. Checkout at noon and you lose your all inclusive privilege for the rest of you stay. We arrived at 8 pm on Sunday night and were told we would be charged for anything we ate after checkout. My wife was not having this and eventually we were given a chit that comped us. Basically we had lunch and a couple waters after checkout. Should be all inclusive until you leave!!! Our plane was leaving at 7:20. We stayed in 3324 which had an ocean view and sunrise view. Separate bedroom, full kitchen, 2 smart tv's and a balcony. Oh ya!! Almost forgot!! Whales!!!!!! Overall amazing vacation and highly recommended!!

Ocean Coral Riviera Cancun: Great Resort!

Our vacation was great. Resort staff was very friendly, rooms were clean and plenty large for the amount of time you spent in them. Beach was beautiful, a bit weedy on windy days. Food for the most part was good, nothing really to complain about, but nothing also to really rave about. If you've never been there, beware of the friendly "Reps" in the resort lobby. Ultimately they sit you down and try to talk you into time share time, if you're clear that you aren't interested they gladly leave you [... read more] alone. (These types are also at the Mexican airport). My advice is to deal only with your own travel reps at the resort (ie: mine were the Air Canada reps). All this being said, it's a great resort to go and spend some fun in the sun, and its only 20 minutes from the airport!

Tropicana Hotel: Great hotel, great location, however........

Property, rooms and location are great. The hotel is not geared to children which I found ideal. My only disappointment was after the hotel operator made a telephone call for me and again later for my partner. I suspect that the hotel operator understood the words 'direct call' instead of 'collect call'. The double error cost us $100. The hotel manager later confirmed that the hotel does not make 'collect calls'. Had we gone to the internet cafe to make two 25 minute calls to Visa and Tang [... read more]erine, it would have cost us well under $10. We will return next year and hope to bring our friends.

Bahia Principe Explore Akumal: good resort

Hotel is good, food is great ! Beach is great! swimming area in ocean could be better. standard rooms or even superior rooms are average . Recommended to have the superior deluxe upgrade and pay the extra. The pool water could have been warmer. We were there in February 2017.

Barcelo Maya Caribe: Amazing resort

The grounds and pools were beautiful. The beach was very nice. The staff were very welcoming & friendly. Lots to eat, drink & do for the family. The a la carts were exceptional. The rooms were very nice & the beds were very comfy.

El Dorado Seaside Suites: Good resort with incredible oceanfront views

The resort is very nice and has lots of great amenities but a few things to be aware of. The rooms are very spacious and comfortable, ocean front view and infinity pool right off the balcony are awesome! Staff and service were excellent. Food was very good. Entertainment was also good. The grounds are beautiful and very well developed. Great snorkelling right off the resort. Excellent fitness facilities and fitness programs throughout the day, also great to have 24hr fitness room access. [... read more] The spa services were very nice and reasonably priced. It is a pretty large complex and lots of walking to get to places. The layout of the resort is a bit strange with no breakfast or supper available in the El Dorado Seaside buildings. The El Dorado lobby building is a long distance from where the rooms are. Not a problem if you like walking and there were good paths for an early morning run. They did have golf cart shuttles running regularly so easy options to get around. The only other things not so great was the beach and main pool at the El Dorado side. Not a very large beach area and very rocky, no real good areas on beach for lounging. Loungers that were there were are on quite a slope and not comfortable as a result. The main pool was not great for access and they played quite loud music all day long. Really wasn't a problem for us though as we spent most of our days at the beach and pools on the Sensimar side - much nicer developed beach on that side.

Finest Playa Mujeres by Excellence Group: Best time ever

My daughter & I just returned from a fabulous time. We were met at the airport & from then on to almost perfection. We originally booked just the junior suite but upon going down to the beach we realized we would prefer the adult only section. There were so many children around 3 and under. They were basically good - the parents - not so much. We upgraded & moved the next day. Awww bliss. The food was great - lots of choices - gluten free, vegetarian, fried & fattening - French, Italian, [... read more] Mexican, whatever you wanted and beautifully served. Our rooms were large & decorated sparsely but very tastefully. The bed was so comfy. The staff were so friendly and professional. They remembered our names which just amazes me how they do that. I wrote down their names but lost my paper but it would probably be unfair to single out one or two they were all lovely. The grounds were well kept & my daughter loved the gym. All in all a terrific holiday.