Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21889 Reviews)

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Private  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Amazing resort

The ride from airport didn't seem too long, Alex from Transat kept us entertained. Check in was a breeze and quick. Our room was outstanding, we had a jacuzzi suite in building 9 which was pretty much in the middle of the resort. There is a fair amount of walking but we enjoyed the gardens on the way. There is also golf carts touring around that will pick you up. The people on the resort were some of the most pleasant I have ever dealt with. Every one says hola and smiles and goes out of their [... read more]

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Boots  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Top shelf

Excellent trip checking in was easy however we request king bed with balcony and got 2 double beds with patio. La carte restaurant very good no reservation if you went by 630, food lots of choice grounds Spotless

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Frank  - 

Verified Purchaser

Iberostar Selection Paraiso Lindo: Grand Resort !!!

The grounds are extensive....but kept very clean,. Never a shortage of things to do, or just veg out on the beach. The food is awesome and there are lots of restaurants to choose from. The shows are amazing. We had a room right next to the beach and the sunshine was great.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great Resort

The resort is a little dated but very clean. The staff are wonderful wherever you go and always have a smile. The food was good but the buffet was very repetitive. In our opinion, the French a-la-carte was by far the best followed by the Italian. We stayed in building 4 and we were very close to the pool and beach which was a plus. Our room was kept very clean daily and we always had fresh towels and a lot of water on hand. Overall, it was a great trip.

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Private  - 

Verified Purchaser

Bahia Principe Escape Sian Ka'an: LBP Sian Kaan

This is my 4th visit to Sian Kaan and met all my expectations. Rooms are cleaned and supplies restocked daily, grounds are immaculate, excellent variety of food and services. Nightly entertainment winds down at 11pm so you have to go to other areas of the complex for more entertainment. I prefer to turn in early so this didn't bother me at all as the grounds were quiet. Also, Sian Ka'an is located furthest away from the beach so you have to take a trolley. For some, this was an inconvenience bu [... read more]

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Really  - 

Verified Purchaser

The Fives Beach Hotel and Residences Playa Del Carmen: Really

First off our flight was on time and then the pilot had the nerve to get us there early, upon arrival the sun had this crazy idea to show up and due to the heat we were forced to drink cold beer, Really!!!!!. Our bus was a full size and top notch with a bathroom so we were forced to drink another cold beer. Really !!!!. we arrived and the check in was way too fast and the staff was over whelming nice Really !!!. our room was ready and clean and the fridge was full of beer Really !!!!. We saw a c [... read more]

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Pat64  - 

Verified Purchaser

Cozumel Palace: Fantastic resort

The workers were great, the resort very clean,the service impeccable ‼️The sun the weather amazing! The pools, the snorkelling the cool beverages all was excellent! The night activities were also very entertaining

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Amontroy  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: The BEST trip!! Amazing resort

Everything about this resort was amazing. I travel quite a bit and this resort stood out. Super modern and clean. Great pools. Better food than at home. Thank you Royalton for an amazing trip with my fiancé :)

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DROCK  - 

Verified Purchaser

Costa Club Punta Arena: Wonderful Resort

This resort was very nice and clean , located halfway between airport and downtown with access to busses and tons of amenities. The Malecon is a 20 min walk and Romantic zone is 45 min walk. The new dining room is beautiful overlooking the pool. The food was very good and in one week had a great variety. My room was big and clean with a nice TV, balcony and air-conditioned and Lourdes my room service lady was amazing along with all the other staff.

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Private  - 

Verified Purchaser

Sandos Cancun: Beautiful with minor disappointments

I chose this resort because through email they said that they could accommodate my vegan daughters diet... they really didn't understand the difference between vegan and vegetarian... otherwise, clean, beautiful , relaxing ... more like a 4 star. We didn't get the reception with a rose , cool cloth and drink as others have said... maybe because we didn't check in until 8 pm.... sewer smell in room that they promptly attended to but wasn't fixed until 2nd day... very little alcohol in drinks.. we [... read more]

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Ray73  - 

Verified Purchaser

Grand Oasis Sens: Service was lacking

Hotel, food, beach and pool were great. Service was poor and lacking. Room cleanliness was not up to par. A la carte restaurants were booked all week. The coordination of available bars being open was an issue.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: It is a great resort

I really love the resort as it's not far to go to the beach. The pools are great, the food is great, the people are friendly too. The rooms are tidy. The shows could be a bit better as I have seen other shows at other resorts and they are way better. It's three times I go to Riviera Maya and every time I went you always have these people trying to lure you into these 90 minute meetings talking about timeshare. If you are not interested then why don't they just accept the answer NO. When you  [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Not so amazing resort - like we were told!

The room was fine and clean. The grounds were very well kept. Staff was great. The downside; the beach was very disappointing. The sand was never cleaned up or raked. The beach was full of Algae ..... so much that we were not comfortable going in the ocean. There is little entertainment at this resort. Nightly shows are not worth watching. There is a lack of music variety (in general) by the pool, by the VIP lounge or at the Black and White lounge. I came to Mexico to listen to Latin mu [... read more]

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Tatts  - 

Verified Purchaser

Hotel Castillo Huatulco: 2 star resort with a 5 star attitude

First time in Hualtuco. Loved this little resort. Clean, quiet, relaxing, no loud entertainment staff. Food was good, lunch at buffet excellent, order from menu or service yourself at the buffet. Drinks and food service right at your beach chair. I will be back.

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Private  - 

Verified Purchaser

Iberostar Selection Playa Mita: Beautiful resort!

Beautiful hotel, gorgeous grounds, landscaping, pool areas. Excellent security.. felt very safe within this gated property. Excellent food, good service, staff always smiling and courteous. Great to see smart lighting in some of the public washrooms as well as recycling/composting facilities. Negatives were there was an annoying noise outside our room due to a loose railing or some other structural problem so had to wear earplugs to sleep every night. "up selling" by hotel staff at sp [... read more]

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Private  - 

Verified Purchaser

Riu Emerald Bay: Great Resort

The resort was great, it met all my expectations and more, hotel staff is going out of their way to make sure you are satisfied. Very clean, food was great.It was one of the best resorts I have been in.

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Regtosch  - 

Verified Purchaser

Royal Suites Punta Mita: Best birthday ever!

It was very relaxing, clean and great service. The entertainment was always a nice bonus. I especially love how eco-friendly the resort is. I'm definitely going to tell many other people and recommend to all

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Carol  - 

Verified Purchaser

Barcelo Karmina: Beautiful!

Clean, wonderful grounds, fantastic pools - overall great! Great restaurant locals, service above par, frendly attendive staff. Hotel itself is beautiful- rooms are huge, however,furnishings, drapes, bedsheets need replacing! Also, more hooks in bathroom to hang things. Stunning hotel, needs lol to stay in the 5star league.

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Private  - 

Verified Purchaser

Crown Paradise Club Cancun: Beautiful resort

We had a great trip but we were very disappointed in the food this year. It was much better last year. It was also very noisy with a lot of young children. The rooms were fine. The staff were very friendly and helpful. It was easy checking in and out. The weather was sunny and hot everyday. Not sure if I would stay at this particular resort again. We would maybe try a different resort next time.

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Private  - 

Verified Purchaser

Sandos Caracol Nature Resort and Water Park: Great Resort

Grounds of the hotel are very natural. The rooms are ok they could be updated. The food was good not great but good. The drinks were great. The service was awesome all the staff was very polite and eager to help. The pools and the water slides were great. The shows were very elaborate. We loved the cenotes and the bird sanctuary. The resident dogs and cats were all very friendly. Many different things to do right in the resort.

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