Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(6975 Reviews)

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June  - 

Verified Purchaser

Iberostar Origin Daiquiri: cuba

hotel looking a liitle tired. Rooms comfortable but needing updating. lots of outdoor areas to sit but lots of smokers use the common areas. Food in one word was terrible.Plates dirty most of time. Bar selection very limited.Staff overall were pleasant but not overly so. Front desk reception- male worker, sorry didn't get name (no name tags) Not friendly.Left poor impression upon arrival

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Shannon Marie  - 

Verified Purchaser

Melia Cayo Coco: We are already planning our next trip back!

Okay, here it goes. I am a very reasonable logical person, so hopefully this review helps someone! First of all this resort is smaller than others, everything is easy to get to with a quick walk! Things to try!! Snorkeling! You can line this up while at the beach. It was a blast, and bring bread in a large water bottle! You’ll see why! They have a dart board and pool tables. Bring some darts :) Try the lobster for lunch at the beach restaurant. Great experience. Check out t [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: YW

This was a typical Cuban 4-star....more like a 3-star everywhere else. Accommodation ok, food plentiful but ok in quality, service ok, pool ok. Beach beautiful,weather gorgeous. Grounds very large so that although it was very busy, it wasn’t in general a problem getting beach chairs etc. Staff willing but inefficient. Dining room lacked in things eg only one coffeemaker worked.

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Private  - 

Verified Purchaser

Tryp Cayo Coco: Lots of changes

It was nice to see all the new repairs happening at Tryp. The stiff are very excited to see these changes as the resort was starting to look old. All of the sidewalks areas have been replaced with new; new lighting around the resort to accent trees and paths; new food items like great salad selection and bbq items; new eating area between pool and ocean with dancing and food. Many thanks to staff for always greeting us, answering questions and making us feel at home. Joaquin and Lucy at guest s [... read more]

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Chrissie  - 

Verified Purchaser

Memories Flamenco Beach Resort: It is a nice welcoming resort with great workers

Overall everything was great except for the sceptic issue behind block 8 right by our room. We closed the door and curtains all week to not see or smell. The workers are friendly and the General Manager works hard, very hard. The food was great and we feel for them for not having enough essential items at this time. Thanks for making our trip a good one and and taking care of your lovely resort.

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Kimc  - 

Verified Purchaser

Melia Cayo Coco: Great resort!

This is a great resort! The staff are all amazing and do everything to make your stay great. It is a small resort so its easy to get around and you get to know the staff very well. The food was very good!! Beautiful beach with amazing morning sunrise :) I would definitely return and recommend to anyone looking for the smaller resort type vacation.

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Laurie  - 

Verified Purchaser

Hotel Camino del Mar: Disappointing resort

The website had no mention of over half the resort being under construction as well as amenities advertised are not on location. The 24 hour food bar had no food and the grounds were not kept up. There was a cardboard box outside our room the entire week, as well as cups. Most bathrooms were always out of toilet paper. The two al a cart restaurants were also not what they were advertised as. The excursion we booked was poorly run and disorganized. Very disappointed.

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Private  - 

Verified Purchaser

Muthu Colonial Hotel: Amazing resort

Love the atmosphere of this resort. Will return in the future for sure!! ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤is it 200 yet? Xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxox

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Private  - 

Verified Purchaser

Hotel Playa Paraiso: It was Ok, not my favorite

The grounds were beautiful, the pool nice and large, the beach amazing, rooms were decent, but mine had a musty smell. Water for the shower and toilet worked daily and had amazing pressure. Maids were friendly and social, some staff were very friendly and went out of their way to please , others were rude ( ie. a couple at front desk). Staff did not have name tags, so hard to give credit to those by name ... The buffet was so/so, lineups were very long for the grill, and getting water or a win [... read more]

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Cbleach  - 

Verified Purchaser

Valentin Cayo Cruz: Large resort

Been to Cuba 7x without issues until we came here. Negatives first...Started off with a late arrival. Our room was infested with ants (ground floor). My husband had his shoes stolen off our terrace after leaving them there for 15min. No coffee makers in the room but hey had a coffee station set up 😕. Even if you put the sign on the door so they don't come in and clean, they go in anyways.. 😮‍💨 My sunscreen went missing and one of our coffee creams we brought from home. Ran out of  [... read more]

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Private  - 

Verified Purchaser

Iberostar Coral Esmeralda: Very happy holiday

The hotel and grounds were everything we had hoped for: beautiful, clean, comfortable, quiet and convenient. We could always find a beach chair and never had to wait around in line. The food was Cuban (lots of pork, fish, beans, cabbage and vegetables) without a huge amount of variation but always tasty. There are shortages of some dairy products currently (milk and butter) but this didn't limit choice significantly. The snack bar (really a small, outdoor sit-down restaurant focusing on a piz [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Beautiful location but awful accommodation and services

We reserved a junior suite room garden view with king bed. We got 3 single beds and no furniture in the room facing the tennis court. We changed rooms after 2 days in a room with broken safe, no towels, no pillow covers, no furniture on balcony, bathroom in need of repair, patio door partially open, electrical plug complete out of the wall, etc…. In 12 days we had new towels 3 times. Once they gave us bath rugs for towels. We had a bottle of water delivered in the room every 2-3 days while  [... read more]

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Brabs  - 

Verified Purchaser

Melia Costa Rey: Great resort

This is a very nice well kept resort in Cuba.Beautiful location. Staff are amazing.. always asking if we are ok or need anything. Rooms are quitelarge too. Food was pretty good with lots of choices. tried 2 a la cartes which were alos very good. Entertainment fun too during the day.

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Jackie  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Amazing Stay!

We are a family of 4, two young girls, there were a lot for them to do. We utilized all the pools including the kids pool and the kids club, plus they had entertainment throughout the day/night for kids. In addition a nightly show, my only issue was the show started too late (9:30) so it was hard to stay up for it lol, but we did make it to a couple which was nice. Lendes (kids club staff with long blond hair) was amazing, she babysat for us after hours so we can enjoy a dinner/date night- that [... read more]

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Andre  - 

Verified Purchaser

Melia Costa Rey: Exceptional Trip

From our trip booking to our return flight, we ( all 14 of us) truly enjoyed our stay at the Pullman. Keeping in mind the world’s economic situation and embargo’s , Cubans are feeling it deeply and despite that, they remain joyful and there to assist you in anyway they can. Shortages are noticed but there’s always something available to satisfy anyone’s taste. The beaches are splendid and some of the greatest in the Caribbean. Very few hick-ups and staff was very helpful to addre [... read more]

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Alatat246  - 

Verified Purchaser

Grand Muthu Cayo Guillermo: Great trip- detailed review

Arrived on Jan29 with two friends and met up with other friends who arrived couple days prior.The resort looks large at first but isnt really once you get the lay of the land. It is clean and gardens well kept Room The rooms are very spaceous with standup showers and rain shower heads. Never had issue with no hot water We were in building 5 on first floor. Luckily, our build is one that first floor is raised so had to walk up 4 or 5 steps Our maid Jennifer did an awesome job cleaning our room [... read more]

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MoMo  - 

Verified Purchaser

Sol Cayo Coco: Did Not Disappoint

Love the location, the beach, the rooms, the staff. The food can always be more interesting but definitely OK. There was a real problem with hot water when we were there - never really hot, sometimes warm. Also, a problem with the room safes not working. Apparently only one fellow really knew how to fix them and he did. Very pleased with airline OWG although we were not familiar with it. Reccomend.

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Laura  - 

Verified Purchaser

Melia Jardines del Rey: Perfect vacation

When we arrived at hotel 1030 pm we were checked right into our rooms, we were driven to room by hotel staff . Room was clean, we had drinks water towels toilet paper etc. We did not have to wait for drinks at pool beach or lobby bar, wide variety of foods for breakfast lunch dinner. Fresh beach towels daily. Amazing staff always pleasant . Resort grounds were clean and well taken care of.

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Etienne  - 

Verified Purchaser

Iberostar Origin Daiquiri: 60+ Hotel

Hotel for older peoples, Main animation at the pool is the Bingo at 4pm . Room was really old . Food was good . Employee very friendly Not enough place to seat down at the pool or beach. Hotel is old but clean.

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Maljoaata  - 

Verified Purchaser

Memories Caribe Beach Resort: Disappointment.

Regarding the hotel, our impressions are unfortunately not the best. In our case, we got a room with the door to the garden closed permanently, without the possibility of opening it, but where the two doors meet, we had a gap allowing insects to enter the room. We sealed it with duct tape. The air conditioning worked because you could hear it, but the humidity in the room was higher than outside. Everything in the room including the sheets was damp. We couldn't change the room because the hotel [... read more]

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