Barcelo Maya Riviera: Nice new resort

Adult only resort is great. -Very clean throughout. -Rooms only have coffee available, we like tea. Had room service bring tea to the room but hot water craft still had a coffee taste to them. -should have no smoking sections for rooms and pool area. - Buffet availability for dinner was a huge disappointment as it was closed most of the time. We were fortunate to eat there due to a conference being on site and the food & variety was 10/10. When it wasn’t open for dinner, we had to go to t [... read more]he other resort(s) and that experience was very disappointing. 4/10. - Buffet food quality for both breakfast & lunch was good. For breakfast there was only 2 stations cooking eggs / omelettes resulting in long lineups. Should have boiled & pouched eggs available. - Premium level was value added with a wonderful view of the ocean. - Staff very friendly with mist having a good understanding of English.

Occidental at Xcaret Destination: Big Hotel with small hotel feel

Air Transat’s Xcaret Occidental Great hotel...quite large hotel with a small hotel feel! The planning and attention to detail everywhere is excellent. The strongest point in Xcaret Occidental is their fabulous staff and the resorts commitment to keeping the place clean everywhere!! Bonus points for both those. The choice and quality in restaurants is also above the average. I particularly enjoyed The Oriental restaurant and sushi with lots of non sushi items. Even the Saki is included. You c [... read more]an enjoy breakfast and lunch right at the beach or at a the larger buffet. The beach the pools and the resort are both set up perfectly for families and there are lots of both! However, you never felt inundated with kids/families. This small resort feel comes at the expense of a lot of walking to get around. My 10,000 steps was easily completed by 1pm each day. There is a tram to save walking but I never seemed to find it when I wanted a ride. Good fun to see the wildlife just hanging out although the monkeys can get quite brazen. Rooms large and comfortable and as everywhere...clean. Another strong point is the easy of on site access to the famous park Xcaret Experience. Well worth participating in. Would li recommend Xcaret Occidental...absolutely !!!..as long as you can accept a lot of walking and families having fun!!

Barcelo Maya Colonial: Barcelo Review

When we arrived at the Colonial we were upgraded to the Palace. This review is about the Palace. Grounds: Large ( Shuttle comes every 15 mins to take you around). Rooms: Nice and big. AC isn't as cold as other resorts, the coldest it got was 19 degrees. Food: Really good we stayed at the palace and the buffet was really good and the Coral for lunch was good also. Pools: They have an "Adult only" pool its quite no swim up bar, and cabanas you pay for. They also have a kids pool and l [... read more]ap pool. I spent most of my time in the large pool with the swim up bar. Big enough you don't realize others are in it. Beach: Not really sandy, hard rock under some sand. Ocean: Was very wavy and rocky, with lots of fish and sea turtles. Chairs: Lots of chairs near the pool and beach. Bonus hammocks too! Nightly entertainment: We did 3 out of 7. If you have a chance see The Magic Show and Micheal Jackson. So well done! Wifi: Don't waste your money, It works great for day one then it was very choppy after that. Maya Mall: Sports bar has great munchies and large TV to watch sports and a bowling ally. Maya Mall also had shops and a skating rink ($5 USD for 30 mins). Car Rental (Alamo): Miriam was GREAT! So helpful and full of information. Car rental was easy and great price, make sure you pay extra for them to gas up your car. Don't get scammed at the pumps. Air Transit Rep: Wasn't super helpful, I asked where I can rent a car and she did the sign of the cross over me and said don't do it. Its not safe. I rented the car with zero help from her, was so easy and very easy to drive in in Mexico. Download an offline map on your phone and go. SO EASY! Over all a great stay. If you like large resorts this is the place for you. Enjoy!

Barcelo Bavaro Palace: Top shelf resort

I can’t say enough about this resort. The resturaunts were all very good and staff was more than friendly. The grounds were extremely large and very well kept I never saw a piece of trash on the ground anywhere and they were constantly cleaning up the seaweed on the beach. They room was kept up well all week and everything in the room worked properly. I recommend upgrading to the premier package the unlimited al a carte and upgraded room make it well worth it.

Barcelo Solymar: Needs lots of maintenance and resources

We'd been at Barceló Solymar a few times along the past ten years but decided this was the last. Even with a renovated buffet restaurant and reception desk, the rest of the hotel is screaming for repairs. So many things don't work. The hotel has five elevators but only two work. Some days the maid couldn't leave clean towels and toilet paper! At many times during the day you can't have a hot water shower. In our room the shower glass door was broken so it was hard to take a shower without soaki [... read more]ng the entire bathroom. With regards to the food, I noticed a decrease in quality from previous trips. The hotel staff are usually polite but they talk to each other loudly from one corner to the other as if they're alone.The beaches are beautiful, but I'd say if you want to enjoy them, try a better hotel.

Allegro Cozumel: Great resort

This resort is amazing for the price. Has all the essentials. The staff are very friendly and the hotel is clean and well kept up. Smaller resort so not a lot of walking involved. Would recommend water shoes for the beach.

Barcelo Maya Palace: Family Resort

First impressions of this resort are jaw dropping and over the top. It is stunningly maintained and very structured with lots of concrete, bridges, pools and buildings. The beach is immaculately kept with soft white sand. This is a family oriented resort with kids everywhere. We thought we'd be going when kids were in school. Wrong. If you are a couple looking to avoid children, find another resort. Lots of money goes into stocking the bars and maintaining the grounds. The staff work ha [... read more]rd to keep this place looking amazingly prestine. When we travel we are looking for good quality food but we didn't find it at this resort. The quality of the food in the Brasserie a la carte restaurant was excellent. The rest of the food on the resort was very disappointing. Cafe style buffets are where you eat and the food is cold, undercooked and prepared too far in advance. The waste of food is incredible. Kids and families might like the variety of choices but the quality isn't there. When clearing away plates of wasted food I wish they would ask people if there was anything wrong with the food resulting in such waste. Maybe something might change. We tried about 6 different a la carte restaurants and other than the Brasserie, they were horrible. There are some good things about this resort that might make it a perfect destination for families with kids. It is huge with lots of pools and beach areas for swimming. You can walk for a long time along the beach as well as the adjoining resorts so there are lots of places to move about throughout the day. The dolphin area is within walking distance and even if you don't swim with them, you can watch the daily shows. The malls allow for shopping, bowling and internet access during certain hours. If you want nonstop internet access all day and night you will need to purchase it for about $10 US per day. In my opinion, internet access should be free. Even though people are told not to feed the wildlife, they still do. Fish come into the shallow waters as do the sea turtles and pelicans. This resort is perfectly located for anyone wanting to go into Playa Del Carmen, Tulum and Coba. Lots of tours are available. The public bus (Collectivo) comes right to the entrance of the resort on the main road. You can save a lot by taking this bus (van) service to and from the resort.

Barcelo Maya Riviera: Superb Resort

This resort is beautiful. The decor is modern and tasteful with open spaces, plenty of seating and attentive staff. The pools were beautiful. There was activities every hour starting at 10am. Our room was spacious and luxurious. The buffet had many choices and varied every day. The a la cartes that we visited had amazing food.

Barcelo Maya Riviera: Really good resort

Overall this resort is excellent. New resort so all amenities and rooms are excellent ! Service during the day was fair not great. Still some work to do here! Restaurants excellent and food is really good . Room service was expensive and the wine lists were very over priced ! Over all liked the resort !

Barcelo Bavaro Palace: Wonderful Vacation

We had a great vacation staying at the Barcelo Bavaro Palace in Punta Cana from Jan 11-18. The golf was amazing, the food was fantastic, the entertainment was decent and the rooms and property were gorgeous. Lots of things to do at this resort and would highly recommend this resort for couples or families.

Occidental Caribe: Best Ever Experience!!

The hotel, the staff and the food were all amazing!!! From Check in to Check out we were spoiled!! The rooms are nice and clean and the buffet and a la carte’s were all good! The pools were clean and lots of staff around. The entertainment crew were great at getting us up and having fun. I especially enjoyed meeting Miss Diana! I love the yoga sessions and the aqua fit. I can not wait to come back for another vacation!! My daughter and I both loved it!!!

Barcelo Bavaro Beach: Above average resolt

The grounds are very nice, however the buildings and rooms are tired. The room we had was sub par until we were moved after some complaining. The toilet ran and had sewer smell and annoying flies from the drains. The food is very good and wait staff exceptional.

Occidental Tucancun: Good resort

Good resort but more of a 3 star . Room had ocean view large balcony . Furniture a little out date . Food was ok same food for lunch In buffet every day not much verity. Mexican restaurant was good .

Allegro Cozumel: Fantastic restort

Overall the resort was great! The staff were pleasant and friendly. Rooms were very nice and clean. No trouble to bring a small child. Always lots of activities to do for all ages! We will be back!!!!

Palma Real: Palm real

So I found staying at the palm Real location to be okay ... I really like the fact I was close to downtown where I got to experience meeting the locals. How they lived . There was couple different clubs that play live music such as the Beatles club 62 and Havana club I found these to be Incredibly entertaining...there are great shops like chocolate Shop The pottery shop and of course to Tobacco shop that was very close to the resort....The beach was two blocks down From my resorts (4 min walk) n [... read more]o one told me when I first arrived that there is a beach house were I could change and get drinks. they didn’t really show me around the place very well I found my room was missing a remote control key that was supposed to be towards my lockbox the AC stopped working the second day. They did offer me to switch rooms but I didn’t like the view or vibe I got from the room they wanted me to change to so I stayed in the i original had ...none of my clothes could dry because of the humidity I found every day was different with my cleaner one day I’d walk in and there’d be a flower with a beautiful towel set up then the next day there would be nothing I found it very hard to have water replaced in my refrigerator every day I’m a non-alcoholic drinker so having the bottles of water was really important for me they never restocked my mini fridge with any beer for people who came over I actually at the end of the stay had to go back and return my beach towels from my room I found that the service at the front desk be bit off The pool area was really great there was a lot of live music the men who hosted the pool Entertainment did a great Job. really know how to get the crowd Engaged and ready to party. I found most of the people staying at palm real Were younger generation from early 20s to late 20s there were a couple kids but not many at all. I was a little disappointed they had no Special dinners that where supposed be to different then normal three meals a day it was Included in my package, they told me they stoped doing the dinnerS that way. I was told to complaints to aircanada or booking agent. The servers for mealtime were absolutely amazing and very accommodating ... front desk bar and cleaner for the room was not the best I found ... I found the Havana Excursion to be great informational but very restrictive to what you actually like got to see and do. I learned a lot about the economy about the government about Cuba itself and its people overall it was a great experience I would rate my overall experience a 6.5 out of 10 For the resort itself But the actual trip all the people I met since I traveled solo was 10/10 I felt pretty self as well !

Barcelo Maya Palace: Beautifully Groomed resort

Very wide spread resort. A lot of walking The beach was pretty much lined off with rocks. Really need water shoes. Food was good. The Brassiere was amazing! Great food, great service. Beautiful clean rooms. But again, l mean a lot of walking...to every restaurant, markets, shows Was dissatisfied with the rocky beach. People in bare feet couldn’t walk proper to step in the water.

Occidental Arenas Blancas: Excellent resort!

Simply excellent, from the resort to the staff everything was excellent! What to say about the beach simply flawless it was a very memorable experience. A special thanks to staff Jessica, William and Ivan thank you

Barcelo Maya Palace: Amazing vacation!

Overall this resort is a perfect all-inclusive get-away and what you’d expect from a Barcelo property. The location was beautiful, the facilities were well cared for and the food was really good. I love the attention to detail and throughout the resort, there were many beautiful spaces created to help make your moments richer. For the most part, the staff were very friendly and accommodating. The unfortunate exception was the person who checked us in. Not friendly or helpful. Didn’t exp [... read more]lain anything nor did she offer a beverage like all of the other families received. I believe she was new - perhaps a manager or trainer should have stayed close by. It was a negative introduction to the property that fortunately was short-lived. And really from that point forward it only got better. Our room was as it looked in the brochures and housekeeping did a great job maintaining it. With 6 resorts all-together, there was always something new to discover. And the restaurant variety was like most 5star resorts. Good food -great variety. The pools and the beach were immaculately taken care of and I felt very safe. Loved the mix of reef and beach for exploring. It was a wonderful week away for my girls and I. I would highly recommend this resort.

Barcelo Maya Riviera: Great Resort!

This massive new resort had only been open 3 weeks. Everything at the resort was bright and clean. The staff were great - everyone was friendly and helpful. We were upgraded to an ocean front swim out room which was beautiful! The food was excellent at all the restaurants! The service was wonderful!! There are 4 a al cartes in this section plus the buffet. The buffet is not open for dinners, so we needed to make reservations at the other restaurants or go to the buffet in one of the othe [... read more]r sections. You have access to all the facilities and restaurants in the other 5 sections. There are double decker buses to take you to the other sections or you can walk to them along the beach on wide walk ways that take you from one end of the Barcelo to the other, about 2 kms. The decor was very modern. The colours were light and muted. The halls and rooms are large. We did not feel crowded anywhere. Even the beds are oversized! There were lots of chairs and shade at the pools. The pools were a bit cold the first couple days we were there, but when the weather warmed up, the pools warmed up. There are lots of chairs at the beach, but the swimming is better over in front of the other sections. There is a massive new convention centre which hosts large groups. While we were there 2 groups came through - one of 700 and one of 1,000 delegates. The large group swamped the buffet for lunch. The other group we barely saw except in the lobby bar at night. Overall, we had a good vacation and would highly recommend this resort.

Barcelo Maya Grand Resort: Amazing resort

The resort was beautiful, clean and well kept. It was the best resort we've ever stayed at. A great place for all ages. Dining rooms and restaurants were very impressive. The staff was very professional. Absolutely loved our ocean front room. I felt comfortable and safe.