Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(12474 Reviews)

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Gabi  - 

Verified Purchaser

Melia Peninsula Varadero: Not a 5* hotel

We just came back, the hotel itself is ok but very dated - definitely need an update. Toilets in a main lobby are broken and didnt look like they will be repaired any time soon. staff ok - some better some worse but very, very slow.. Lots of them look like they cannot be bothered.. no issues with food but due to shortages there is lack of vegetables and fruit (but obviously thats not a hotel fault) Avoid this hotel if you dislike Russians as this hotel was full of them!! they are rude, arro [... read more]

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Decent resort

The resort is decent for the price. Service at times in the Sanctuary restaurant was extremely slow. Over an hour to get food. Typically Cuban food. Room was good. Had a couple small issues which were taken care fairly quickly. Beach is great but unfortunately there were times where children were on the adults only loungers and people from the grand memories side. Lack of staff to make sure only Sanctuary guests are on the proper loungers. Diamond club guests are not permitted on the Sanctuary s [... read more]

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Lejla  - 

Verified Purchaser

Playa Vista Azul: Great resort

Every single person we have encountered was beyond nice and helpful. From beach staff to lobby staff to room staff. Beach is beautiful. Food wasn’t bad compared to during covid. The grounds are kept clean. The infinity pool is really cool and an added bonus to the lobby.

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Private  - 

Verified Purchaser

Muthu Playa Varadero: A Great Cuban Vacation

We spent a week at Muthu Playa July 3 to 10th. This was our first visit in Cuba, we are an older couple from Eastern Europe. We don't speak English or Spanish, but we did not have any problem with communication as everyone was patient and very helpful. Keep in mind, that you are visiting Cuba, so we aligned our expectations accordingly. Hotel: It is on a prefect location in Varadero. Close to the beach, close to the city, dolphinariums, etc. It looks better than the pictures on Tripadvisor [... read more]

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Edith  - 

Verified Purchaser

Paradisus Princesa Del Mar: First time to Cuba

My first trip to Varadero Cuba was excellent. Hotel staffs were nice and friendly. On my first day I had some problems with sink. It was leaking from the bottom. I called the front desk and they sent the technician immediately. But they couldnt fix it. Then they moved us to another room. Room was big and clean. AC, kettle, hot water, wifi were working fine. Some restaurants were closed for renovations. Food and drink were great. However there were too many mosquitoes and flies (almost everywhere [... read more]

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Fabs1234  - 

Verified Purchaser

Playa Vista Azul: Amazing

So i went with zero expectations and I was very much surprised. The resort is huge. The pool is huge. There are two of them and both are amazing pools. There is more than enough chairs to sit at. The beach although is small and shares with another resort, its still beautiful and lots of seats. There is a snack bar at the beach area as well as the pool area. Both areas serve drinks. There was activities in the afternoon for the kids. I wish there was a schedule of what activities there are and wh [... read more]

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Private  - 

Verified Purchaser

Playa Vista Azul: Great resort with friendly staff

Good dining options however if you like things a bit more spicy bring some pepper sauce with you. The staff is accommodating however not very fluent in English so brush up on your Spanish. Extremely clean environment and kid friendly. Do not forget your swim ware.

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: A super resort to remember

This resort had everything I expected. The ocean OMG the best. Pool was also great. Workers super friendly and the food was delicious. Easy to move around and location fantastic. Price was right. Going back soon.

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Private  - 

Verified Purchaser

Paradisus Varadero: 4 night stay at Paradisus Varadero

Pros: Paradisus Varadero has scenic beauty, with bright white sands and aqua blue water. The beach was top notch. There was a decent amount of food available in the main buffet. Staff were courteous. Cons: The biggest issue with this resort is a continuous problem with the airconditioner, where only the lowest setting was operational. It was very low, not enough to cool the room, and with 42°C outside, it was very uncomfortable, especially for my toddler. I had made several complaints, even [... read more]

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Melissa H  - 

Verified Purchaser

Sol Caribe Beach: Amazing Experience

I was very appreciative about going to Cuba as you hear horror stories about food. Sol Caribe was fabulous. Smaller newly renovated resort. Food was great! Service was great! Everyone very friendly. Beach and ocean was the highlight.

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NS03  - 

Verified Purchaser

Playa Vista Azul: The worst resort

The resort's lobby looked nice, and the beach was fine, but otherwise everything else was as bad as it gets. The food options are limited, and most of the options tasted bad or old. I got food poisoning, which caused me to stay in the room for 3 days. There were insects in the room and in the food area as well. Overall, it was a really bad experience I would not recommend to anyone.

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Lana  - 

Verified Purchaser

Hotel Blau Las Morlas Varadero Beach: Very nice small resort

This was our seci d visit and we will go again. Hotel is within a walking distance from Varadero with all neccessities. We did not miss anything throughout our stay. Rooms are specious and nice. Aircinditioning is working properly. i loved the thick matrace and the large pillows. Hot water was always available. Cleaning team is invisible and perfect. Considering limitations Cuba is facing, food was very good.There was daily a choice between fish, cheaken beef or pork. A great supr [... read more]

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Maria akayla  - 

Verified Purchaser

Sirenis Tropical Varadero: Avoid at all cost

Cuban owned hotel full of only Russian tourist, stAff is rude, never smiling, even when tipped... No bottled water in the room for 4 days, room cleaning is a joke, no clean towels for days, safety box not working.. Air conditioning was at best working like a fan and with 40 degrees everyday really not fun and actually very uncomfortable. Food was the worst I have ever seen in Cuba and I have Cuban family so I know what to expect.. Roaches all over the buffet and even in the food. Pools are neve [... read more]

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Verified Traveller from Ontario  - 

Verified Purchaser

Starfish Varadero: Starfish Cuba

Ocean was nice. . . . .. . . . . that is about all I can say here. Just trying to fill up 200 characters, which is the minimum allowable review word count. Let's see how many characters I need

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Pete  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: It is such a great place close to beach , pool and restaurant.

Sanctuary is our home away from home been there 9 times. The staff are the best always trying to help from the maid to the waitresses , bartenders , butlers , to the manager . Clean rooms and comfortable beds .The food is good some shortages but alway good .

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Private  - 

Verified Purchaser

Valentin El Patriarca Varadero: Amazing

Very organized and on time the tours. Very clean!! People very friendly and polite A pleasure to walk around the area I loved the shower outside right after coming from the beach 😊. Food great. Love the small restaurant. It made the dinner special 👏

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Private  - 

Verified Purchaser

Melia Las Americas: Amazing resort

My friend and I loved this resort and were very impressed with the hotel and its services. The food was amazing, the pool and beach were stunning and the staff were so lovely and helpful. We felt extremely safe and taken care of the entire 7 days we were there. Huge bonus for the additional a la carte restaurants and water activities that were included. Also, booking excursions was such a smooth process. I 100% reccomend this hotel to everyone who wishes to have a pleasant vacation in Cuba.

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Dave  - 

Verified Purchaser

Roc Barlovento: Great Resort

They do their best to make you feel comfortable and there is always good food at the Buffet. Times are hard for Cuba but they do what they can for you. Trip Central Why is it that this review will not submit unless there are over 200 characters in this section?

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Private  - 

Verified Purchaser

Paradisus Princesa Del Mar: Great resort

This was a lovely resort in Cuba. We went at the end of June so it was very quiet and all of the guests were told to use the Royal service pool and beach in order to consolidate services, staff and amenities. All of the resort staff were very friendly and helpful. Our room was quite up to date and clean and a couple of minor issues with the shower were fixed as soon as we brought it to their attention. The beach and ocean were absolutely superb. The pool was clean. The food was limited as expect [... read more]

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Private  - 

Verified Purchaser

Iberostar Origin Bella Vista Varadero: Great resort 5 stars

The hotel is great very clean.. nice views.. open concept spacious .. great staff and services ... variety of food and entertainment.. The only complains is lack of cooling system at reception/ lobby during hot and humid weather Elevators bit slow in some areas

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