Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Tony  - 

Verified Purchaser

Crown Paradise Club: good

good location . very good place close to shopping and marina you can see the cruise ships coming in and leaving from your room . if you have children there is lots of things for then to do i will go back to club crown paradise again .

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Private  - 

Verified Purchaser

Barcelo Puerto Vallarta: Great Holiday

Staff was amazing from the pool to the canteena (Jose and Adrian). Japanese supper was excellent. Conceiarge was very helpful if you need them. Room was nice always clean and kept the bar fridge stocked.

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Honker  - 

Verified Purchaser

Hyatt Ziva Puerto Vallarta: Simply the Best!

This was our 8th return visit to the Hyatt Ziva in PVR. Our trip was book through Colleen at Trip Central and we did received everything that we asked for. If you are looking for a friendly and quite place to relax for say a week or two then the Hyatt Ziva is worth a try. If you wanna go wild and crazy and party till the sun comes up, then better look for another hotel. The Hyatt is an excellent place for children with lots for them to do, they even get to release baby turtles in the evenings. [... read more]

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Private  - 

Verified Purchaser

Las Palmas by the Sea: las palmas by the sea

resort is clean , food is very poor, only 2 electrical outlets in room, staff is excellent. pools are good and enjoyable .I have been going to las palmas for many years, the only reason I kept going was because of the staff. We do not eat at the resort.The rooms are kept clean , again because of the staff. They have an ant problem. The showers are hot then cold, hot then cold.

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NikGia11  - 

Verified Purchaser

Riu Flamingos: Good value

Good value for money. Food, drinks, beach were all great. Staff friendly and were always willing to help. Entertainment staff were fun and included everyone. If I had to say something negative it would be that the towel service now limit how many towels you can have. I would just go to the towel service to exchange my beach towel once every morning and come day 5 of my 7 day stay they told me I had no more towels available. I wasn’t abusing the service, I would just ask to exhange my towel [... read more]

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Private  - 

Verified Purchaser

Tropicana Hotel: Lacking

Some of the rooms do not have A/C !! The staff are very indifferent. The pool and the beach are very good. The food is very basic. Only one menu all day. Not much choice. Location is great, close to everything you may need. Cleanliness could be much better. They have a rule about no glass in pool area, yet they serve glass bottles by the pool!! Their beach area needed to be cleaned better,bottle caps, cigarette butts, plastic forks etc, were there for days.

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Pete  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Great Resort, Fantastic Staff!

We just came back from two great weeks at Fiesta Americana. The food was fantastic and the staff amazing. We have stayed at a number of all inclusive in the Puerto Vallarta area and this has been the best customer service we have experienced. The staff always made sure we had everything we needed without being intrusive. From our morning experience with Cezar and Raphael on the ninth floor and breakfast patio to Hugo and Ignacio on to beach to Catalina and the rest of the towel booth staff, ever [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Good resort.

I've been to this resort a number of times, last time was 8 years ago. The grounds are well taken care of, lots of room to move around. The food is fine, not special, but always good. There's no internet in the rooms, it's located in a lobby, often no open seating. Line ups at the buffet or no seating at times, shouldn't happen at a buffet. Overall a good place, I don't think I'll return though, lots of other options for a similar cost.

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Awesome resort

I have been to this resort previously and the grounds, staff and beach are still amazing. My complaint is that there is no Wifi or coffee pot in the rooms. I think with all of the other options in the same price range, I will look elsewhere.

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Debbie  - 

Verified Purchaser

Iberostar Selection Playa Mita: Amazing resort

This was an amazing hotel. Everything was so clean and well kept. The grounds were beautiful as was the pool and beach. Would definetly go back here. The staff were all so friendly and the entertainment staff went above and beyond to make sure we were enjoying ourselves. I was amazed that Marco and Marcello even remembered our names. Food was good and it was nice that there was a variety of restaurants to go to. All in all I would recommend this hotel to anyone.

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Natalie1965  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Another wonderful holiday at the Royal Decameron in Bucerias

This is our second trip to this resort. The food, accommodations, staff, pools and location all excellent! So close to Bucerias and all local amenities. The beach is wonderful and everything was so clean!

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Private  - 

Verified Purchaser

Fiesta Americana Puerto Vallarta: Great Two Weeks

We had a fabulous time at Fiesta Americana. Some highlights: - the hotel was clean and well equipped - the food was great with lots of selection - the staff were amazing and always willing to help and go that extra step to make sure we had a great stay

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Private  - 

Verified Purchaser

Riu Vallarta: Resort that will make you to return

We liked almost everything in this resort:the art deco style it is decorated in, reception(check-in/out took a couple of minutes). Staff is super friendly & helpful, no problems with English. Rooms and grounds are clean, frig is supplied daily. Washrooms are a bit dated and need renovation, be aware there is only soap & shampoo/shower gel supplied. Food satisfies everybody's taste & you can find something to eat & drink 24/7(no straws for drinks supplied anymore). We did not use the pools only t [... read more]

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Private  - 

Verified Purchaser

Crown Paradise Club: Good place for kids

The kids pool was great. Lots of happy children playing in there every day. Food could have been better, but there were lots of options. Close to the airport and Marina. Overall, a good family vacation.

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Serge  - 

Verified Purchaser

Decameron Los Cocos Guayabitos Ramada: good family resort

This resort was pleasant quite and very clean even with the constitutions going on, the staff was always their for us and we also had the Transat rep. Agustin and his friend for tours and informations. We did enjoy our stay with the Decameron Los Cocos

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Venter  - 

Verified Purchaser

Grand Palladium Vallarta: One of the best we've been to!

The rooms and amenities were very good. The staff were friendly and attentive. Food was excellent at all the restaurants. Special kudos to Effren and the staff at the Family Selections Pool Bar and Juan at the Hemingway Bar who made the best cocktails!

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Private  - 

Verified Purchaser

Dreams Vallarta Bay Resort and Spa: Nice resort but far from a five star

Having stayed at other Secrets resorts in Mexico, we came with high expectation and were slightly let down. Although Now Amber is a nice resort, the food wasn’t up to par, the opening times of the restaurants were odd (6:30 for dinner?! At a kids resort when some babies/kids go to bed at 7?!) The room maintence was lacking (there were decals missing off our wall and the smell of musty mold was extremely strong) The beach was terrible (which we expected from PV but it was really small, rocky,&  [... read more]

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Private  - 

Verified Purchaser

Buenaventura Grand Hotel and Great Moments: Excellent family vacation

It was an excellent place for the entire family. Service was A1. Extremely polite staff. One issue, when my son lost his arm band , we were charged 500 pesos . I thought that was not called for. Good food and abundance of drinks . Room were clean and well maintained. Fridges were topped up every afternoon. Lot of places in walking distance otherwise take a CAB which is very cheap. Definitely will go back if going back to PV

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Dianne K.  - 

Verified Purchaser

Riu Vallarta: Fantastic Resort

Cons - Not enough public restrooms - Housekeeping came very late in the day, like 3:45 pm and later. Pros- Food was great, my favorite was most of the meat, pasta, ice cream and desserts. Drinks - Wide varity available, tasty. Pools - Good size, with 16 build in lounge chairs and at least 6 booths with table and seats. Ocean was fantastic, not to rough. If you require a umbrella for the beach it cost 200 pecos a day to rent. Entertainment - from what I took in, it was all rea [... read more]

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Private  - 

Verified Purchaser

Fiesta Americana Riviera Nayarit: Good, but older

The hotel a little disappointing in quality, standards, size. It’s largely private residents. Mostly gone to Secrets so this Dreams was a bit of a let down. Porto fino restaurant was 12/10 excellent. We were upgraded to premium level and staff there excellent. Generally everything else, lobby, other restaurants, pool, pool service ok.

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