Riu Lupita: Wonderful vacation spot!

If you are looking for a clean, not too big, relatively quiet, resort to spend your vacation, this is the place for you. We recently spent a week here and we're wowed by everything from the rooms, to the service. Everything was so clean and the staff were so accommodating. If you asked for it, you got it, and with a smile. The only down side was that the resort was not right on the beach but the beach was worth the 10 minute drive by shuttle that was provided by the resort. Having a restaurant a [... read more]nd a pool (both part of the main resort but off sight), was great. It meant that you could stay all day at the beach with most of the resort amenities there as well. The food at the resort was exceptional, and this comes from a couple of self proclaimed "picky eaters". There was a wide variety at every meal in the buffet, which would accommodate most any dietary requirements, or preferences. The only thing that we didn't see was peanut butter. Not sure if that was because they didn't have it, or we just couldn't find it, but if you have a PB addiction, you might want to bring your own. We happened to be at the resort on Valentine's Day and the staff went all out for this, not only with the food, but displays and ice sculptures as well. The young people providing the entertainment were all so fun and full of energy. They were talented but beyond this, they truly seemed to love their jobs. We can't say enough positive about this place. We would (and have already), recommended it to friends.

Iberostar Waves Cozumel: Great place!

Very nice resort on a beautiful island. Clean and friendly. Rodrigo from the kitchen made delicious treats and made our family feel welcome. The staff was very helpful to get anything we might need. Rooms were a good size and well kept.

Grand Sunset Princess: Awesome resort

The resort we attended was awesome: the staff was very helpful, pools were clean, entertainment was great, the food a la carte was superb and the beach was not that I had ever seen before. I would certainly recommend the Grand Sunset Princess resort to anyone who is interested in staying in Mexico.

Riu Vallarta: Beautiful Resort!

Riu Vallarta is a truly unique experience. The hotel is fabulous. Our room was perfect. Lovely view of the pool area, grounds and of course the most amazing sunsets! The staff are all super friendly and very helpful. They offer a variety of entertainment options throughout the day as well as evening shows. The food in the restaurants is really good, again offering great choices between 3 restaurants and a fantastic buffet, not to mention the bar(s) and lounges.

Kore Tulum Retreat Wellness Resort: Amazing Resort

We thought the resort was very romantic, relaxing all the positive comments true. The grounds, restaurants and rooms very clean. Staff were kind, friendly and courteous! Breakfasts amazing. We never took part of lunches as a result. As for suppers, Asian and Italian were amazing. Mexican we did not appeal towards this menu. The only downfall the beach is (for us) a 10 minute walk. Overall a very relaxing, romantic and peaceful experience. Bert and Nicole!

Sunscape Cancun Resort and Spa: Very good family resort

Resort was very clean, pools well looked after, a la carte restaurants good. Entertainment somewhat lacking, as it mostly takes place in the lobby bar. Staff overall very accommodating. Beach is great, water has huge waves, consequently red flag days, but always a section with yellow flags.

El Dorado Royale: El Dorado Royale is one of the best Adults Only properties!

Our second stay at this property did not disappoint, we are still so impressed with the service, their attention to detail, the quality of the food & the overall comfort of this beautiful resort that we may even go back for a third. The staff is friendly, efficient, discreet & very hard working! This chain is doing lots of things right & their staff obviously take pride in their work because of it. Training, English lessons & exercise facilities are provided for the staff in a brand new buildin [... read more]g. Much of the produce served in the restaurants is grown in organic greenhouses on the property & it is delicious! The a la carte restaurants are a pleasure to dine in & for the most part there is no need for reservations nor are there line ups. There are bicycles available, a well equipped gym, spa facilities, Starbucks, beautiful meandering walking paths & stunning grounds.

Royalton Riviera Cancun Resort and Spa: Great Service

This resort had all the amenities you could ask for. It's like they found out what stresses people out while at a resort and they eliminated them. Unlimited beach towels, not monitored. One lady said "there's no towel drama". We ate at the Hunter steak house 4 times, no problem. The buffet was great especially breakfast, I can't think of a thing they could have added to the menu. I went to the gym a few times and the equipment was fantastic. We would recommend this resort to our friends..... [... read more]. The beach service was wonderful and always lots of choices for seating and sun/shade options. The only complaint would be the water ( can't be rectified by the resort). The water was murky on 6 out of 7 days. So don't expect the picture postcard waters of other carribean destinations. There was also garbage floating in the water....not sure if it came from the immediate area or carried from the deep ocean...but I found that very disconcerting, and have to say I have never encountered this at any other destination, at home or abroad.

Royalton Hideaway Riviera Cancun: Great vacation

As for the food it was more then our expectation. Very clean, preety and modern resort. Pool and see ice 10/10. Beach lovers avoid the whole Riviera maya area. I highly recommend. One thing to improve would be the communication for the activities for hideaway. Also the butlers should be there to guide not only to try to sell time-sharing

Dreams Sapphire Resort and Spa: The best resort ever

Everything g from the minute we arrived has been top notch, or as Now resorts say "unlimited luxury"! The hotel and grounds are so clean and inviting. The food superb! All staff from gardeners to concierge extremely friendly and pleasant. We have been travelling in Mexico for 40 years and this resort exceeded any other. BTW Jenn Black has been super helpful with us planning our vacation, even with some curveballs we threw her way after booking. We'll use Tripcentral again without hesitation!

Ocean Coral Riviera Cancun: good time good food

Resort was great. Food was awesome. Staff and locals were real nice. Housekeeping was ok. Buying from vendors was expensive no great deals. For Canadians better to use peso bring a calculator. I would go again for sure!

Grand Marival Emotions Resort and Suites: Marival resort

I love this place, but how do you book the same hotel 6 years in a row and get the same shitty view 5 of those years. I realize we are not in the room very long each day, but it would be nice not to have to look at the wall and propane tank sometimes. Also we had two super single beds in the room. We are a couple, we booked as a couple and would like to sleep as a couple. The other couples we booked with had a king size. We have never had one. Requesting a view and king bed did not work so ma [... read more]ybe I will have to complain next time.

Grand Oasis Riviera: Poor customer service

Though the resort had nice pools, great beach and wonderful food I found the customer service was poor. There was no orientation to become acquainted with the features of the hotel, restaurants available, how to reserve at the restaurants and times and locations of shows. When we had a room problem we were not offered any resolution. Only when we demanded a solution did they find an alternative for us. The food was fabulous and highly recommend. The bed was very comfortable and the resort wa [... read more]s clean. Easy and close access to pools and beach areas. A few times we had an issue with sewer smell in our room. When we complained they did spray the room with a freshener but the problem repeated itself.

Sandos Caracol Nature Resort and Water Park: Great hotel

Wonderful place with lots to do. Rooms were spacious & clean. Quite a few kids there though. Food was great at the buffet & a la cartes. Michael Jackson show was great. Staff in the buffet were very hard working and quick. On a negative note, upon checking in, timeshare people waiting behind you. They have Sandoz Caracol shirts on with name tags so you don't realize they are timeshare people until you sit down with them. Another plus would have been to have a mariachi band play somewhere on the [... read more] grounds as we were in Mexico after all. The beach was very rocky so swim shoes were needed. All in all, we were pleased with the resort.

Decameron Los Cocos Guayabitos Ramada: Would go back in a minute

This is a beautiful resort small quiet no lines no trying to find chairs at the beach Excellent food lots of variety the hotel is older but it is very clean. Have traveled extensively in Mexico would put it up against the 4 stars any day People working there are great always singing while they are working did not matter if they were cooking or painting they were also doing reno's when we were there and they were singing too. Loved this place only complaint I had was the coffee but I went ac [... read more]cross the street to the oxxo and bought myself a small instant coffee and coffee mate and just got hot water when I wanted a coffee. This is a smaller town so you do need to have pesos not american money also no fridge in the room and no hairdryer but I brought my own hair dryer and they always had fresh bottles of water so we were good I would go back in a minute loved loved loved this place

Iberostar Selection Playa Mita: Excellent Experience

Hotel and service were amazing and so was the beach. Food was ok but my expectations were low as they are for most all inclusive packages...make a day trip to Bucerias...the beach there is very calm and there a couple restaurants to eat and drink at...try fat daddy's they had awesome lobster tails

Blue Bay Grand Esmeralda: Fantastic Vacation

This is a top-notch resort! Antonio Cholion and Juan Ronolo Hernandez Altunar really pampered us when we had breakfast. Also they both helped us with our Spanish which made our vacation extra special. The staff at the Blue Bay Grand Esmeralda went our of their way to take care of us. Everyone has a smile.... no matter what you ask of them, their response is "its a pleasure". Food is excellent, pool is beautiful, beach is exquisite. We have been there twice and have not been disappointed!

Ocean Coral Riviera Cancun: Not impressed

We were very disappointed in our stay at the Oceans. Had food poisoning and was sick for 3 days very bad. Have come to Mexico 7 times in the last 10 yrs. never had food poisoning before,but talked to others the next day they also had it from the exact food that I ate. Also there were bed bugs also seen a cockroach. Elevator was broken and my 78 yr. old husband had to climb up to the 3rd floor where are rooms was,although he is in good shape it became too much for both of us. We will not return t [... read more]o this hotel again. The very best thing about the Oceans was Carlos the bartender at the pool bar he was a great guy. Very friendly and always a smile on his face we looked forward to seeing him everyday.

Bahia Principe Escape Sian Ka'an: Amazing Resort

This resort is a beautiful luxury resort. The grounds are beautiful and impeccably kept. It feels like you are walking in a tropical jungle. The staff is extremely friendly and the service was top notch. The resort is spotlessly clean at every turn. The food was amazing and the presentation outstanding. Whether you are at the beach or poolside, the bar service is fast and friendly. We had an amazing time with a group of friends and would definitely return to this resort. My only com [... read more]ment for improvement would be that our room had a musky smell.

Paradisus Playa del Carmen: Great experience

The hotel was clean, felt safe, had great food, good kids play area indoors, fun kids pools, the concierge upgrade was worth every single penny. Having someone check in on you every day and organise your trips, reservations, babysitting etc was great not only for us parents, but every day our concierge person would leave treats and a present (baloon dragonflies, or colouring books etc...) for our children which totally made their day.