Valentin Imperial Riviera Maya: Beautiful

Can't say enough about this resort. 2nd time for us and still in awe of the lush private surroundings. We had a ground floor room which was very nice, quiet at night. We tried all the restaurants, no complaints. Lots to do in the evenings, no problem getting a chair at the beach. Weather was absolutely beautiful. Can't wait till next time.

Iberostar Selection Paraiso Lindo: Fantastic hotel

Great food, particularly the Steak and Gourmet restaurants. Great beach (comparable to Varadero or Punta Cana). Fantastic pools. Great service. Excellent entertainment. Very kid friendly. Highly recommended!

Grand Sirenis Riviera Maya: Dream vacation!

This resort is so much fun! What I really enjoyed was the entertainment. From the sumptuous varied and delicious buffet dinners to the many bars. The dance troupe is excellent. After you get your energy up, Sirenis does not ship you off to a nearby town to dance, all you have to do is go a few steps to the sky bar where a dance band plays at least three times a week. The resort dancers also go up there, something I very much appreciated. We are active people and we love to dance. This was a wond [... read more]erful feature and could make the difference to my choice of resort. The activity pool had bingo, water balloons, and my highlight, a dance party with BUBBLES! So much fun. Beach, so beautiful. I was a bit disappointed that I could not really see the abundant coral just off the beach sand while snorkeling. It was very windy most days and the corals were all covered with sand. A young girl showed me a 5 foot long eel basking in a tide pool however, which was nice to see. Also the resort is full of wildlife. I love animals and enjoyed the many species of iguanas, two kinds of raccoons, beautiful slim cats, (not neutered! tsk tsk!) squirrels, many kinds of birds, and very exciting, a wild spider monkey band. The staff is abundant, and work so hard.They were kind and gracious and I tried to tip as often as I could depending on if I had the correct change on me. Perhaps a correct change option in the lobby? I felt the place was spotless and always being painted, and washed and groomed. The gardens are gorgeous and perfectly trimmed and cared for and healthy. As an acreage owner here in Alberta, I really noticed that. The lobby I found cavernous and quite frankly, ugly. There was a proliferation of the Mayan pyramid shape everywhere, which is a cut off triangle shape. Not my favorite, but hey, art is art, right? The shuttle service could use some organization as we do like to go to the gym every day and the walk there was 15 minutes in the blazing heat, which is draining for us northerners. I know, we wanted exercise, but we really were thinking of weight training. A shuttle that followed the schedule would be nice. We waited several times for the shuttle at the stop and they did not show up. Plus they were always coming up behind you when you were walking on paths about the resort and we constantly had to jump out of the way. We greatly enjoyed our dinner at the gorgeously set Mexican restaurant, and the food was excellent as was the Thai restaurant. The Brazilian restaurant was a let down for us. The meat was served very sparingly, and was often over cooked. I also felt the staff was not very friendly, the only staff on the place I felt that way about. I also heard from another guest that the resort quality was not consistent. Perhaps there is more staff during high season? Understandable, but could be disappointing. They had come twice in a year and the second time which I will guess was Novemberish was a let down. Our room was lovely and quiet. The cleaning staff was very respectful. Bedding was adjustable to your comfort quite easily with light quilt and top single thin cover with a sheet. I appreciated that as sometimes all you get is a super hot cover and one sheet. As a middle aged woman, I need layering options in bedding. We had a nice balcony which looked out onto a tree top. No view really, but I did enjoy watching some beautiful gold birds flitter in the branches which also had violet flowers in them. So lovely. Thank you for a wonderful vacation, Sirenis! You are awesome!

Barcelo Maya Colonial: Beautiful resort!

This was our first time at this resort and we have absolutely no complaints! The grounds, rooms, public areas etc. were all immaculate. The food was much better than we anticipated including the buffets. We would definitely consider going back.

Selection Riviera Cancun: Great Service at Azul Sensatori

We stayed here for our honeymoon last week and we really loved this resort. The rooms were nice and clean and we loved the pools on the property. The staff were friendly and attentive. They were great to talk to and whenever we needed something they were glad to help. We tried almost all the restaurants here and they were all great. We also loved the food and being able to walk to the beach right outside our hotel was nice. We would love to be here again!

Barcelo Huatulco: Great Family Holiday

We just arrived home on Feb 21st from a week long stay at Barcelona beach Huatulco. We travelled with our 2 children ages 5 & 7. We upgraded to premium which was worth it we just wish it was included but offered a beautiful ocean view and no reservations needed for the a la carte restaurants and premium drinks. We also had beach gifts on arrival for the kids and sparkling wine in the room and many more options. We felt extremely safe and loved the very authentic experience. The resort was small [... read more] but perfect for families. Weather was HOT and consistent every single day. You need a hat everyday. Bring your Bubbas as your drinks will get warm fast. Service was amazing and the staff were truly exceptional and so attentive to us..I cannot say a bad thing. Orlando on the beach and his two boys treated us so well on our boat tour...highly recommend it. Only thing I would caution is the beach tide changes and it can have a dangerous undertow..be careful. We can't wait to return.

Ocean Coral Riviera Cancun: Best Resort We've been to so far!!!!!

We loved this place!!!. We just came back from a week in February 2017. The lobby was impressive and it only got better from there. We were in building 5 on the 2nd floor. very private balcony looking into thick palms facing the ocean but no sightline of the water (we didn't mind and enjoyed the privacy without having to close our curtains all the time) 4 pools allowed us to pick what mood we were in each day. The swim up bar pool was a bit too much of a party pool for us so we stuck to t [... read more]he activity pool and quiet pool most days. We were looking for good beach volleyball and although the resort had a court, they kept taking the net down for special dinners that were set up on the beach and then would take a day to get it back up. They also didn't have lines for the court. (walking along the beach to the south all the other resorts had proper nets and lines) The a la carte restaurants were fantastic!!! we loved not having to make a reservation however be warned that if you aren't dressed and waiting in line at 6pm then you will most likely be getting a 'buzzer' and called back later. We arrived around 7:30-8pm most nights and would have about an hour wait till we could be seated. After figuring this out on the first night we took advantage of the great singer/piano duo that played in the lobby while we waited. Servers were always coming around to top up drinks also. Our favorite restaurant was BY FAR the Crepery!!!!!! We went there for 2nd lunch each day and 1 personally ordered 2 Nutella crepes with whipped cream and strawberries every time. A highlight for sure. The breakfast buffet was wonderful with omelette bars and fresh juice bar, and loads of fruit and pastries each morning. we also were offered Mimosa's and Bailey's in our coffee. (nice treat as Bailey's is an extra charge or for privileged guests otherwise) The rooms were very nice and modern. Huge shower with separate water closet and soaker tub. We initially wondered if these were nicer due to being in the "privileged" area of the resort around the quiet pool, however after glancing through a few windows we saw the same interior around the entire property. The staff was great and we were very pleased with how well most spoke English. The evening entertainment was very well done. They had it set up outside and used the stairs and balcony of the lobby veranda as part of the set. The ones we saw: Grease, Lion King, and International were impressive with costumes, and great choreography. A few things that weren't our favorite: saving chairs around the pools and on the beach was ridiculous. My husband was up one morning and down at 7 am and every single beach chair was saved as well as almost all the pool chairs except around the quiet pool. (we were looking for 4 together) The beach wasn't awesome due to seaweed washing up (I know this is completely out of their control and seasonal) The water seemed to be really dirty with garbage washing in and seaweed growing in the shallow waters made for an unenjoyable time wading in. All in all it was our favorite resort so far and we would definitely go back.

Barcelo Huatulco: Awesome resort

The resort as well as the grounds are very well maintained. The employees do a fantastic job and work extremely hard to ensure everything is in pristine condition. Staff are courteous, friendly and bend over backwards for their guests.

Royalton Riviera Cancun Resort and Spa: Ultimate family vacation

We absolutely loved the royalton cancun!! We went with 4 adults and two toddlers in mid February. The food was delicious and they had a variety of foods every day. The à la cart restaurants opened early enough for our family making the experience easier. We really enjoyed the steakhouse and the Italian restaurant. The pools were warm and we never felt over crowded even with the resort at full capacity. Our room overlooked the kids pool and the ocean so we found it fairly quiet. The room itsel [... read more]f was quite spacious and we really enjoyed the rain shower. Room service is available 24 hours and can be ordered through your smart tv. We also loved the free wifi that was included. All in all, a great resort.

Sheraton Buganvilias Puerto Vallarta Hotel: Great Resort

This resort is in a great location, a short walk to the Malacon. We had a terrace room and although we didn't really have a view of the ocean, it was nice to be able to sit outside. The food was good. The pool area was busy but it was nice to be able to order from the menu at lunch and have it brought to us as we lounged around the pool. I had to get up at 6:30 to secure spots at the pool where we would get maximum sun all day long. It is unfortunate that people reserve their chairs when they do [... read more]n't have any intention of sitting there until later in the day. The beach was a bit of a disappointment as the sand was hard and rocky. The staff are very friendly and helpful. I would recommend and return to this resort.

JOIA Paraiso by Iberostar: Top Notch Resort

The hotel itself is beautiful and reminds one of an upscale cruise ship. The surrounding property is so well laid out and fabulous looking that we were constantly commenting about it day after day. The staff at this resort makes a stay truly special. They are friendly, courteous, cheerful and so very helpful everywhere you go on the property. We found the quality and variety of the food to be top notch, from the specialty restaurants to the buffet. We had roast duck and lamb for lunch one day [... read more], in the buffet, as an example. We prefer an oceanfront room and the superior ocean front suite did not disappoint. My wife loves looking out on the ocean from the comfort of her own balcony. As experienced travellers we can not imagine a hotel providing a better overall experience than the Iberostar Grand Hotel Paraiso.

Royal Solaris: Great Time!

We had a fantastic time at this resort. The grounds were beautiful and very well taken care of. The food for breakfast and lunch were amazing, but it seems that at dinner time most of the food was recycled. Needless to say we always found something delicious to eat. Also the pizza shack was such a treat for a mid afternoon snack. The drinks at this resort were great, never watered down, always delicious and so many options! The staff were amazing, always went above and beyond to please you. Ma [... read more]ke sure you hop on the local Urbano bus(which picks you up right outside of the resort and only costs $1 USD) to check out the city centre of San Jose del Cabo and if you get a chance eat at Jazmin's! We also took the local transit to Cabo San Lucas (which you catch up by Le Combre and costs $3 USD) and I highly recommend it. Lots of shops and restaurants. We also took a water taxi for a tour of the Arch. $20 each got us snorkelling gear and a tour. The only down side to the resort is you can't swim in the ocean due to the strong current and waves, but we were aware of this before we booked so we were not disappointed.

Ocean Riviera Paradise: We'd go back in a heartbeat!!!

Just returned from a one week stay at the ORP in an Eden room. I was a bit apprehensive over the bad reviews I read before I left. As expected for being open 2 months there are still kinks that need to be worked out but overall, I had an AMAZING time. The OR promises a 5 star experience and I can honestly say that I enjoyed one. Being brand new the resort, facilities, rooms, beach, pools and grounds are beautiful and pristine. The staff is incredibly attentive and service is stellar. Check  [... read more]in was seamless taking 15 minutes. We received a delicious welcome drink, and we were drive to our room 5 mins later. . A very nice woman named Marta was introduced to us as our host. She provided maps to the grounds and the area, provided coupons for tours and tried to get us to attend a welcome (sales) breakfast the following day. We declined and were never approached by her, or other 'salespeople" again. The room was impeccably staged and prepared for our stay. The mini-fridge was well stocked and remained so all week. Housekeeping was fantastic. We spent most of our time at the Eden pool. Delicious drinks, daily bingo, dance classes, aqua fitness, crazy games: heaven! We strolled to the El Beso pool for the Tuesday foam pool party and were not disappointed! What a blast! We feasted at most of the restaurants and enjoyed not having to line up to make reservations. The Japanese and Italian restaurants were top-notch, with the Mexican and Romantic in second place. The breakfast buffet was fresh, plentiful, and served up with Mimosas: who could ask for anything more? We enjoyed daily lunches at the beach grill, followed by a quick dip in the beach pool. Sadly, we did not swim in the ocean as it was terribly choppy and much too rocky to enjoy. We did however indulge in sinfully amazing beach massages, and woke up early to witness a beautiful sunrise by the beach. Although all pool bars close at 5:00 p.m., the lobby bar remains open (for what seems like 24/7!) and sets the stage well for the nightly entertainment. We watched 2 evening shows in the theatre, caught a live fire show outside, and enjoyed browsing through the goods that local vendors set up one evening. The bowling lanes are a very popular spot and so we only managed to enjoy bevvies there, and no actual bowling. Was great fun to watch and is a hit with all guests. Overall, I would highly recommend the ORP for all groups (families, couples, singles). Note that it is a very large resort, with golf carts and busses only travelling through unpredictably so some with mobility issues and young children could find it challenging to make it from one end to the other. If you are looking for a clean, modern, ultra-chic resort that is a quick taxi ride away from the action in Playa Del Carmen, look no further. This is the spot for you!

Costa Club Punta Arena: Not without it's flaws - but a great stay none the less!

Costa Club presents an amazing opportunity for discount travellers to indulge in a all inclusive experience while being able to explore the heart of Downtown Vallerta. Pros: Price Location (close to airport, restaurants, beaches, etc) Clean Pools Friendly Staff Cons: Beach (rocky, high tides, etc) Food (lack of variety, kids under 11 are not allowed to eat at their Italian restaurant) No fridge in room Wi-Fi (barely accessible) Shows (most of the nights they only have Karaoke [... read more] - attendance is often less than 5 people) Ongoing construction around pools (noise, etc) Overall, I had a great stay. The location of this hotel gave me the opportunity to explore and make the most of my vacation. This is a 3 star hotel - don't go expecting a 5. The food is edible, the rooms are clean, the beer is cold and for the most part the sun is shinning, I would return. A waking dream of Mexico - until next time!

Villas Vallarta by Canto del Sol: Good location and great staff!

We had not been to Puerto Vallarta before and were looking for an inexpensive but decent all-inclusive. This one fit the bill since we were happy with the meals (excellent 'a la carte' dinners), the rooms were adequate (not palatial), there was a tennis court, exercise room, 3 pools, activities if you were interested (Spanish lessons, kayaking, water exercises, dance lessons, etc.) and very good evening entertainment. The best thing about it was the pleasant staff - no request was too big or t [... read more]oo small and every single staff member you met in the resort would give you a smile and an 'Ola!'. It was in a good location for banks, groceries, small stores, larger shopping mall and the Malecon - all within walking distance but if you aren't up to a good walk, it didn't cost more than 80 MXN for a taxi to the Marina or Malecon. Be prepared to walk as some of the rooms are quite a ways from the front desk (which we liked-quieter and more privacy) The bigger hotel we had access to was beachfront, so it was easy to get to the beach as well. All-round, a good place to be for a relaxing, easy time.

Allegro Cozumel: GREAT RESORT AND STAFF

WE ENJOYED OUR STAY BUT HAD A SCORPION IN MY UNZIPPED LUGGAGE WHICH ENDED UP STINGING ME 3 TIMES,I GOT IMMEDIATE HELP FROM THE NEXUS REP JOSHUA AND THE RESORT REP MIRNA, AND THE SECURITY GUARD ,THEY ALL HELPED GO THROUGH OUR LUGGAGES AND FINALY FOUND IT AND DESTROYED IT,THEY ARRANGED THE MEDIC TO CHECK MY VITALS AND ENDED UP MOVING US TO AN UPGRADED ROOM.AFTER A DAY OF REST WE WERE ABLE TO ENJOY THE REST OF OUT TRIP ,THE FOOD WAS PRETTY GOOD.

Grand Sirenis Mayan Beach: great resort

We had a 14 night holiday beautiful resort lots of walking which we like met a lot of other Canadians, weather was perfect , food good steak house the best we did twice and Italian good. lobby bar had the friendliest bartenders and our housekeeper was excellent. Only complaint was cement buildings everything echoes doors slamming and people and the carts are noisy through the night. Ice cream parlour excellent and the hotel staff are all friendly and courteous. Would recommend to families. lo [... read more]ts of children at this resort . We stayed from Jan 28 -Feb 11 we flew with Transat great flight also

Grand Oasis Cancun: Don't Stay Here!

This hotel is in a bad need of repairs. We were told that they are putting 100 million dollars into the facility - yes, they were painting but bathroom fixtures were old, mouldy and broken. The construction and painters started their day off early and ended it late. They were on our balconies and it made it very awkward. Walls are paper thin and the security does nothing for loud guests. We had 4 beach towels for 5 people... no more. We didn't have bath towels for 2 days in our room. The f [... read more]ood was horrible! Waited in line for 45 minutes minimum. I could go on, but I think you can get the gist. Don't stay here!

Ocean Coral Riviera Cancun: A great vacation at a world class resort

Everything about this resort was wonderful. The food especially the Japanese and Italian restaurants were exceptional, the service in the hotel, in the bars and in the restaurants was great and the location was to die for. The pools were clean and very accessible.

Grand Oasis Cancun: super resort

So many options for eating and a large variety of nightlife! Rooms are clean and the resort was well kept. Staff is friendly. Large footprint of a hotel, so lots of walking to get to everything on the resort.