Grand Marival Emotions Resort and Suites: Marival resort

I love this place, but how do you book the same hotel 6 years in a row and get the same shitty view 5 of those years. I realize we are not in the room very long each day, but it would be nice not to have to look at the wall and propane tank sometimes. Also we had two super single beds in the room. We are a couple, we booked as a couple and would like to sleep as a couple. The other couples we booked with had a king size. We have never had one. Requesting a view and king bed did not work so ma [... read more]ybe I will have to complain next time.

Grand Oasis Riviera: Poor customer service

Though the resort had nice pools, great beach and wonderful food I found the customer service was poor. There was no orientation to become acquainted with the features of the hotel, restaurants available, how to reserve at the restaurants and times and locations of shows. When we had a room problem we were not offered any resolution. Only when we demanded a solution did they find an alternative for us. The food was fabulous and highly recommend. The bed was very comfortable and the resort wa [... read more]s clean. Easy and close access to pools and beach areas. A few times we had an issue with sewer smell in our room. When we complained they did spray the room with a freshener but the problem repeated itself.

Sandos Caracol Nature Resort and Water Park: Great hotel

Wonderful place with lots to do. Rooms were spacious & clean. Quite a few kids there though. Food was great at the buffet & a la cartes. Michael Jackson show was great. Staff in the buffet were very hard working and quick. On a negative note, upon checking in, timeshare people waiting behind you. They have Sandoz Caracol shirts on with name tags so you don't realize they are timeshare people until you sit down with them. Another plus would have been to have a mariachi band play somewhere on the [... read more] grounds as we were in Mexico after all. The beach was very rocky so swim shoes were needed. All in all, we were pleased with the resort.

Decameron Los Cocos Guayabitos Ramada: Would go back in a minute

This is a beautiful resort small quiet no lines no trying to find chairs at the beach Excellent food lots of variety the hotel is older but it is very clean. Have traveled extensively in Mexico would put it up against the 4 stars any day People working there are great always singing while they are working did not matter if they were cooking or painting they were also doing reno's when we were there and they were singing too. Loved this place only complaint I had was the coffee but I went ac [... read more]cross the street to the oxxo and bought myself a small instant coffee and coffee mate and just got hot water when I wanted a coffee. This is a smaller town so you do need to have pesos not american money also no fridge in the room and no hairdryer but I brought my own hair dryer and they always had fresh bottles of water so we were good I would go back in a minute loved loved loved this place

Iberostar Selection Playa Mita: Excellent Experience

Hotel and service were amazing and so was the beach. Food was ok but my expectations were low as they are for most all inclusive packages...make a day trip to Bucerias...the beach there is very calm and there a couple restaurants to eat and drink at...try fat daddy's they had awesome lobster tails

Blue Bay Grand Esmeralda: Fantastic Vacation

This is a top-notch resort! Antonio Cholion and Juan Ronolo Hernandez Altunar really pampered us when we had breakfast. Also they both helped us with our Spanish which made our vacation extra special. The staff at the Blue Bay Grand Esmeralda went our of their way to take care of us. Everyone has a smile.... no matter what you ask of them, their response is "its a pleasure". Food is excellent, pool is beautiful, beach is exquisite. We have been there twice and have not been disappointed!

Ocean Coral Riviera Cancun: Not impressed

We were very disappointed in our stay at the Oceans. Had food poisoning and was sick for 3 days very bad. Have come to Mexico 7 times in the last 10 yrs. never had food poisoning before,but talked to others the next day they also had it from the exact food that I ate. Also there were bed bugs also seen a cockroach. Elevator was broken and my 78 yr. old husband had to climb up to the 3rd floor where are rooms was,although he is in good shape it became too much for both of us. We will not return t [... read more]o this hotel again. The very best thing about the Oceans was Carlos the bartender at the pool bar he was a great guy. Very friendly and always a smile on his face we looked forward to seeing him everyday.

Bahia Principe Escape Sian Ka'an: Amazing Resort

This resort is a beautiful luxury resort. The grounds are beautiful and impeccably kept. It feels like you are walking in a tropical jungle. The staff is extremely friendly and the service was top notch. The resort is spotlessly clean at every turn. The food was amazing and the presentation outstanding. Whether you are at the beach or poolside, the bar service is fast and friendly. We had an amazing time with a group of friends and would definitely return to this resort. My only com [... read more]ment for improvement would be that our room had a musky smell.

Paradisus Playa del Carmen: Great experience

The hotel was clean, felt safe, had great food, good kids play area indoors, fun kids pools, the concierge upgrade was worth every single penny. Having someone check in on you every day and organise your trips, reservations, babysitting etc was great not only for us parents, but every day our concierge person would leave treats and a present (baloon dragonflies, or colouring books etc...) for our children which totally made their day.

Catalonia Royal Tulum: Outstanding resort

Every aspect of this resort is excellent. Been to this area of Mexico 4 other times and stayed at 4 other resorts and by far CRT has been the best experience. The beach is the nicest I've seen on the coast with level access into the ocean.

Barcelo Maya Beach Resort: Excellent resort- Barcelo Maya

Accommodation, services, food, staff and everything about Barcelo was amazing. We had an enjoyable time, will definitely go back and will refer friends and family too. West jet representative did an amazing job helping us to select this resort and we are very happy. We will definitely continue to use Westjet for other travels.

Dreams Riviera Cancun: Amazing!!!

Another amazing stay at Dreams Riviera Cancun! This was our 3rd time at the hotel and it won't be our last. Everything was great; from the hotel grounds, staff and service to the food and drinks. We will definitely be returning.

Grand Decameron Complex Bucerias Trademark: great resort

good value for your money beautiful grounds friendly staff mostly Canadians guests very good evening entertainment activities staff where a lot of fun .kudos to jimmy and the rest of the group.thanks for a great time.

Ocean Coral Riviera Cancun: Great resort

Rooms / food/ beaches were nice. Staff is very friendly and accommodating. The seaweed on the beach is a daily task but the staff do there best to clean / mulch it. We were told that you wouldn't have to struggle in finding a beach chair but we found out that as with most resorts, you have to be up early to put your towel down in order to get a decent chair. Certainly didn't ruin the trip though. Would definitely go back to this resort.

Riu Flamingos: palace on the sand

Riu Jalisco is a very nice resort. The grounds were beautiful, the rooms were spacious and clean. There were plenty of restaurants and bars. Nice staff! And great activities crew. The hotel lost water pressure for a night, so that sucked not being able to shower or flush the toilets

Riu Playacar: Beautiful beach, close to Playa

I travelled with my two children, age 11 and 20. We were given a King bed our first night and was placed in a room close to the noisy theatre. The next night they moved us the to a double room with a cot and closer to the beach. If you can, request rooms in buildings 6,7 or 8. The entertainment staff was incredible. The food in the buffetts was also really good, better than the restraunts. The beach was beautiful and the resort was very clean. Great resort if you like a smaller resort. Everythi [... read more]ng was within a minutes walk. Also, a nice little shopping area with a Starbucks right across the street. You could walk into Playa or take a cab for 90 pesos. I would absolutely stay here again.

Grand Decameron Los Cabos: Great small resort

Location was conveniently located close to towns and directly on the beach. Our room and public areas were spotless, the staff were friendly and food was fine. I would highly recommend to those that prefer small resorts, where everything is close and you want to get to know the staff and fellow travelers. The only drawback is the beach is not safe for swimming. Otherwise, I would give it a 10 out of 10.

Bahia Principe Explore Coba: Great stay

This was my second time visiting Bahia Principe in Cancún and I have to say I will go again and again as my budget allows Every aspect of my visit was great. From the food to the cleanliness of the facilities to the friendliness of the staff I would recommend it to anyone visiting

Grand Palladium Vallarta: Excellent resort!

This resort was quite nice, and set up excellent for families. Perks- -loads of activities for the kids (we have pre teen boys age 12/13) -staff gets everyone involved in fun & games -lots of relaxing for parents. -the spa -the staff, bell boys carried our luggage up three flights of stairs! No matter what you're after there's both here. Surfing, boogie boards, sup boards, volley ball, water games. Or just a lounger and amazing sunshine. Downfalls- -smelly (sewage smell in some a [... read more]reas)o -lots of stairs and hills, so bring chaf cream if you use it (no elevators) Overall we all had a great vacation here!

Secrets Aura Cozumel: Great staff... not the bang for our buck

Staff was excellent, friendly, dedicated. Food was tremendous. Entertainment less than expected. Beach was difficult to walk, reefs were remarkable for scuba and snorkel. Some sewage smell on grounds. Overall overpriced in Can dollars/ better deals from US but a week of sun always welcome in Feb.