Grand Sirenis Matlali Hills: Gorgeous resort

The grounds, public areas, restaurants, pool areas and rooms were always immaculate. Every staff member I came in contact with was friendly, knowledgeable, extremely helpful and accommodating. Obviously their mantra is "please every customer"! There was a comfortable, happy feel wherever I was in the resort and the beach area.

Allegro Cozumel: Great Place

We had a great time ! The resort was terrific, the staff were very good and happy to help and very friendly. My only bad thing was that you can hear the people in the next room, but overall the place was great

Bahia Principe Explore Tulum: Beautiful Resort!

We had an amazing time!! The grounds are very clean & well kept. Plenty of lounge chairs at the pools & beach. Variety of choices at The Buffett. Staff are very friendly. Well worth the 90 minute drive from the airport!

Buenaventura Grand Hotel and Great Moments: great resort and location

On our first day we got roped into a TIME SHARE gig. We should have just said NO in the beginning and gone on with our holiday. After that our holiday began. The grounds are beautiful, the rooms could use some updating but were clean. Staff is super friendly and accommodating. Most days we walked the Malecon into Vallarta, after spending time on the beach or at the pool. Once we discovered the Sunset Restaurant or a la cart, we had dinner there every night overlooking the ocean. The [... read more] food was top notch, with wonderful presentation, great quality and excellent service by all the staff. The supervisor, Jonathan, and his team of workers, waited on us hand and foot. Jonathan would stop at every table and converse with patrons, along with his friendly staff. And he would even jump in to serve if there was a need. We felt like we were having dinner with friends every night. So we will definitely keep the Buenaventura as a great place to stay in Mexico. Charlie and Larry

Grand Decameron Complex Bucerias Trademark: Worfthless instructions

We asked for ground floor room numbers 5101 to 5106. We advised that we were taking a wheelchair. At checkin, we repeated the above. They gave us 5108 which as a ground floor room (up on a hill) but required 7 or 8 steps to get there. No elevator. Took two hours and the generousity of strangers to change rooms with us. Either you people are not getting through to them or they just ignore what you send to them. This is our 6th visit to Royal Decameron. Seems it doesn't mean anything to [... read more] them. Otherwise, everything else was ok.

Sheraton Buganvilias Puerto Vallarta Hotel: FANTASTIC

The hotel is very well kept, grounds are beautiful and staff are welcoming and friendly and work very hard for you. The rooms are very nice, bedding is cozy, and the maids do an excellant job. The pools are beautiful and well kept but the beach is not nice... it is on the pacific side and has a strong undertow and very rocky sand.

Dreams Huatulco: Wonderful family vacation

Recently had a one week vacation at Dreams Huatulco with our daughter and two grandchildren aged 6 and 8. It was absolutely fabulous...especially the staff. They were so wonderful with the kids...and there were always activities going on for them to enjoy. Dancing, car races, swimming, Explorers' Club - the kids enjoyed it all, which made it easy for the adults to enjoy it all! Very clean resort, reasonable food, fabulous service, wonderful hot weather...it was a great week for everyone!

Barcelo Maya Colonial: Pretty resort

Grounds were well kept,pools and beach were excellent condition, no worry of crowds room for all.Staff was warm and helpfully. ( still can't figure out the room cleaners)All in all great Time! Night time entertainment was a PLUS very enjoyable. A la Carter were a bonus, we found the regular restaurants were quite adaquite. Our favourite was the Japanese unbelievable GOOD!The beach bars and restaurants were well staffed and the cuisine was top notch!

Sandos Cancun: A splendid spot

This resort had a good variety of food (restaurants), great entertainment and very nice hospitality from the staff, not to mention the beautiful pool area and the tourquoise waters on the beach! Also lots to do outside this resort with shopping and nightly entertainment very close by to this resort!

Iberostar Waves Cozumel: Enjoyed Our Stay

We were looking for a quieter resort with options for snorkelling. Iberostar Cozumel is an older, smaller, resort, with very lush grounds, located close to a number of excellent snorkelling sites. The rooms we stayed in were renovated and kept clean. Because of the high humidity, the rooms did have a musty smell, which one had to get used to. Perhaps a second story room would have been better. Staff were very pleasant and helpful. There was a good assortment of food at the buffet, however, I fou [... read more]nd most of it way too salty for my taste. The steak house, which required a reservation, was our favourite. I would consider this resort closer to 3.5-4 star resort rather than a 5 star. Having said that, I would still consider returning.

Excellence Riviera Cancun: Fabulous vacation at Excellence RC

We stayed in the Excellence Club Section and cannot say enough about how great this week was. The room was beautiful and so clean with ocean view. We rented a VIP Lounger and we're so spoiled all week. The food was very good and most of all the staff were the nicest people you could meet. Special shout out to Luis and Enrique at the beach. Will be going back next year.

Hotel Emporio Ixtapa: A Nice Smaller Hotel in a Convenient Location

A little hotel on the long beach among several large hotels. Waves were big, tons of Pelicans diving. Lots of activities and hawkers on the beach but none were rude. Despite the busy beach, the hotel staff made us feel welcome and intimate. Perhaps it was because we did our best to speak and learn Spanish. The room we got was one of those facing the street and mountains on the 7th floor. The view was nice but the nightlife sounds always made their way into our room until the wee hours (the wo [... read more]rst night was until 5AM on Valentine's Day!). Food was good. The Sunset Grill was excellent. Drinks were spectacular. We give 5 stars to the staff and my husband still has a crutch on the house band's female singer.

Riu Santa Fe: Best resort I've ever had the pleasure to spend a week

Great service ..staff could not have been more friendly, helpful and cordial The hotel maintenance was next to none... I would strongly recommend this hotel and the Sunwing team to any friends or family members

Krystal Grand Puerto Vallarta: Hilton Puerto Vallarta

The hotel itself was not as nice as we thought a Hilton Hotel would be. The meals were lacking and uninteresting. The hotel staff were very professional in all areas wait staff front desk maids the bartenders were friendly. It would have been nice to have a swim up bar.

Dreams Tulum Resort and Spa: Very good family resort

The resort is a little far from the Airport in Cancun (about 1 ½ hrs). But for the family vacation it's great. They have an organized day care for the kids with qualified members and a Schedule for the hole day. That way the parents can have a little leasure time of their hown. The beach is well maintained and there is a sector selected for safe swimming, but found some big rocks at the deaper end so you must be careful. Entertainment is arranged throughout the day if you which to participate.  [... read more]The food is available between both pools for snacks and waiters serve the drinks to you just for the asking, of coarse tips are well accepted but you don't have to. They have night Entertainment buffet and shows every nights included in your package, no other cost to you. I do recommend this resort for a good family vacation.

Grand Decameron Complex Bucerias Trademark: Friendly Resort

The staff were friendly and competent. The resort was very clean. This is our fourth visit and I think the quality of the food and wine have deteriorated. Would like to see the safe included in the package as well.

Excellence Riviera Cancun: Dream trip from start to finish!

From the second we stepped out of our private transfer van from the airport, we were treated like royalty. The food was amazing. The staff couldn't do enough for u. The entertainment was nonstop. We were pleasantly surprised.

Sunscape Dorado Pacifico: A great resort!

Everything was very clean, well maintained, staff was friendly and most accommodating. Food was delicious, good service, nice beach We enjoyed the entertainment A very happy stay! Highly recommended

Sunscape Dorado Pacifico: Sunscape Dorado....the name tells the story

I would start with a description or label for the staff at the Sunscape Golden......Excellent!!!!! Smiles and Yes are abound, very professional. Located mid centre of a mile long beautiful white sand beach on approx 5 acres of well maintained palm adorned property. Not a mega hotel while still offering ample features. Multiple pools, bars,and eating areas all above average. Tennis,trampoline,basketball,volleyball,and fitness centre for the restless and lots of sunny or shady areas to lounge for  [... read more]the restful. Dining is suited to accommodate most all pallets,both indoors or on outdoor patios. The 24 hr coffee and pastry bar....Brilliant. No wrist band! Loved it!!!! Finally found a place for a real vacation without a kings ransom price.

Occidental at Xcaret Destination: Nice resort

This is a beautiful hotel, very clean and nice staff. I think they need to improve their food very repetitive. Stayed in this hotel 3 years ago and the food was great. Best part is the monkeys coming to the balcony. Very nice pool.