Iberostar Waves Cozumel: Fun resort

Found the Iberostar Cozumel to be a nice relaxing resort that was smaller in size than the normal places we stay but that worked well for us. The entertainment team was spectacular and had the kids busy most days, the grounds were kept immaculate and clean. We are divers and were located near the dive shop which was a bonus. The beach is very rocky, but you can enter from the pier and snorkel around with the fish. Food was ok, fewer selections than the bigger resorts but all I tired I did en [... read more]joy. We had a few bumps along the way, but the management did an excellent job of dealing with all the issues that came up. Rooms are small and cozy, we never ran out of hot water once and we had 4 people showering one after the other. This resort stands as a solid 7 out of 10 for me.

Riu Flamingos: Spendid Resort, Confortable and relaxing.

The Resort was smaller than we thought it would be. The restaurants were kept very clean and the employees were very kind. The food was good and a lot of variety. The entertainment was ok, we always prefer the show at night that represents the Mexican dances.

Selection Riviera Cancun: Great getaway!

The location is spectacular, the grounds and facilities are meticulously maintained. The hotel itself was wonderful, the staff was generally very helpful, most spoke English and were eager to please. Our only beef was that we were confirmed for a swim-up room with two beds, neither of which turned out to be the case. When we complained, were were initially told nothing could be done but, after persisting, we did get the second bed. Finding us a swim-up room on the third floor was a bit more diff [... read more]icult!

Las Brisas Huatulco: beautiful beaches

the beaches were fabulous, the weather 33 everyday, the a la cart restaurants were very bland and not much of a menu selection, the public washrooms weren't clean on a hour basis missed toilet paper and drying tissue a lot. Our room they only give you one face cloth and two towels it took 20 minutes for hot water, very frustrating on our arrival we had to call maintenance because we had a pipe that had busted in our washroom ceiling water puddle on floor. The entertainment in theater was ok only [... read more] on weekends the music in main area always the same and she sang the same songs for 2 weeks straight the length of our stay and they don't have enough seating

Catalonia Playa Maroma: Beautiful Resort, Amazing Beach

We upgraded to the privileged section on arrival. Best decision we made! That gave us a better room closer to the beach, an extra a la carte dinner, and we could eat at an exclusive restaurant for bkfst and lunch instead of the buffet. The exclusive restaurant was right on the beach overlooking the water and food was excellent. Didn't eat at the buffet as the food didn't look too good and appeared like it had been sitting out a long time. The service at the resort was excellent, and they [... read more] would go out of their way to get what you want. You could ask them to change up anything on the menu and they would do it. Drinks were very good – never watered down, and they used name brand liquor. They also had a juice bar by the beach where they would mix up all kinds of smoothy type drinks (non-alcoholic). Beach was gorgeous! Also, lots of loungers so you didn’t have to get down super early to save a seat. Pool was nice but we stayed at the beach. We didn’t do any activities. They had beach volleyball every day and some other games, etc. Only went to one show at night, and it was a bit hokey. Wouldn’t go to this resort for the entertainment, but it was fine for us. You can arrange excursions from the hotel. There are guys on the beach renting jet skis, parasailing, etc. Would definitely recommend this hotel.

Sandos Caracol Nature Resort and Water Park: Great Family Vacation

Nice staff, property, entertainment, and activities. Our family of five had a great time. Kids are 5, 8, 9. Lots of food & beverages selection and restaurants, all was very good. Our air-conditioned room was a large suite for 5 people (one king bed, one comfy single cot, and one horrible double pull-out sofa bed. It was open-concept, including the washroom area so privacy wasn't great for 5 people! A toilet was behind a locked door.) Our room was the furthest from the beach area/main pool  [... read more]so we would walk about 10 minutes to and from 4 times per day (includes trip to change for dinner). Good exercise but our 5 yr old was running out of steam! A nice feature is a fully stocked mini-bar that includes whatever you want in it ie: juice,beer, chips, etc... If you plan on choosing this hotel for the water slides to have fun with your kids, please do your research first and be informed. The mini kids' slides are in a sunken pool so you cannot lounge while supervising your kids, you'll have to go down in the water pit to see them. The medium slides are for medium kids but no adults allowed. Our boys ages 8 & 9 were tall enough for these but not our 5 1/2 yr old. Sad. The large slides were for adults or very tall kids/teens! Meaning that we couldn't all be together in the slides to have fun together as we had originally anticipated. By the way, the largest slides looked dangerous; I was watching 5 descents and 4 of them knotted themselves on the side of the slides at high speed upon arrival at the bottom. In this water park, a self-served juice/pop machine and ice cream machine were available but no bartender and no alcohol service for anyone. No staff there for towel service and no entertainment either. All to say, we spent all of our time at the main pool where we could all be together; each of us having their own kind of beverage and enjoying the music, activities, and entertainment. Loved the nature and cultural aspect of this resort! Lots, lots of animal around of all kinds! Beautiful cenotes and Mayan ruins! The cultural Mayan shows were great! Secured Kids' Club with bracelet ID pick-up only. We barely used it (2 hrs total) but overall the kids were okay with it. The waters are very rocky for swimming and kept more natural with sea weeds coming onto shore. The beach sand was clean, white, and beautiful. We had a wonderful vacation.

Riu Emerald Bay: VERY , VERY GOOD .

MY WIFE AND I WHERE EXTRIMLY HAPPY WITHE HOTEL AND THE STAFF .WE HAD A GOOD TIME , AND WOULD RETURN . THANK YOU ,Werner .******************** *********************************** *************** **************************************************************** ********************************************************************************* **********************************************************************

Bahia Principe Escape Sian Ka'an: FANTASTIC RESORT-PARADISE

My husband and I travelled to Sian Ka'an February 2-9th. We travelled with 14 of our good friends. The weather was great. The resort is beautiful. It is lush, clean and well maintained. Best service we have had at a resort. EVERYONE was pleasant, helpful and always smiling. Yes we did tip but never felt we had to. The food is amazing. Delicious buffet with a great variety of food. Sports bar had great wings. We went to three specialty restaurants. Maiko, Rodizio/Tulum and Alux. My favo [... read more]urite was Maiko. Definitely want to return to try the others. Drinks were delicious especially the Mango Margaritas. House wine both red and white was very good. Going to the beach on the shuttle was fun. Always met new people. Never had to wait long. Beach was great. Lots of chairs and shade. Again great service. Lots of fish to see. We had a gropro and it was great to have a video of all the fish that you were swimming with. Excursion: we booked the Tulum & Jungla Maya Park at the resort. Fantastic day. On one of the zip-lines you land in the water...amazing. They don't allow cameras. We purchase the pictures and videos and were not disappointed. The pictures and videos are great quality. Well worth the price. We wished we had booked two weeks. Definitely will return. Wonderful, wonderful vacation!

Riu Tequila: Will go back to Rui Tequila

Loved the resort, the beach, the pools and the atmosphere. The staff was welcoming and helpful. It was nice to be able to walk to the town from the resort and feel safe to do some shopping. The food selection was wonderful and everything was very tasty - really good food.

Iberostar Waves Quetzal: Favorite vacation location

We have returned to this resort 5 years in a row. Each year we bring along different family members and everyone has enjoyed their stay immensely! The size of the resort is perfect, the beach is great for walking, the pool is always a place where we spend a lot of time. The rooms, the food are all excellent. The best part of this resort is definitely the staff and managers. They are what makes this resort a place where we will always return. We have met the same staff now each year for the  [... read more]last 5 years and they are such lovely and hard working staff. We cannot say enough about the Chefs in the buffet restaurant as well. Several members of our family have dietary restrictions and the resort provided us with a letter to show the staff whenever we were unsure of ingredients in some of the food. Every evening one of the Chef's would walk us through the buffet indicating what was safe for us to eat. Amazing service! It was my birthday and they even surprised me with a dessert that I was able to eat. I cannot say enough about the Iberostar Resorts. Their customer service is excellent! We will be back next year again.

Marival Emotions Resort and Suites Riviera Nayarit: Nice Place!

Just returned from a week at the Marival, staying of the Grand side. We had friends staying on the club side, and the rooms in Grand are much nicer and have elevators. After hearing so many bad things about time share sharks, I listened to someone's advice and asked our travel agent to request no time share pitches upon check in. So when we arrived upon check in, we received our bracelets immediately. One of the sharks asked how I got my bracelets and I told her"no time shares". She respon [... read more]ded by saying we get free stuff. And only 90 minutes. I said I'd rather be on the beach those 90 minutes. She didn't bother us again. There is also a desk to book tours in the lobby area, but beware that is a time share push as well. Just ignore them and say not interested. And they will leave you alone. You just need to be firm. As far as resort, it's very clean, beautiful beaches and great food. We enjoyed the buffet and went to La pergola one evening for supper. It was very slow but once food arrived, it was very good. Also went to Amalfi, excellent food and the baked Alaska is quite a show and delicious! Staff work very hard and are always smiling!

Royalton Riviera Cancun Resort and Spa: Beautiful Property

I thoroughly enjoyed my stay at the Royalton. The property, food and views were great, however, the staff was out of this world. From the wait staff at the buffet/restaurants, the cleaning staff to our friends at the bar, so many genuine smiles and assistance was provided. I would highly recommend the property solely on those tending to your needs. Food was great, drinks were plentiful, the pools were excellent and the entertainment was great. I will definitely be returning to this property.

Secrets Puerto Los Cabos Golf & Spa Resort: Beautiful resort

This was fourth Secrets resort for us and it is not the best one. I am not very picky about anything but for the money we paid it would be nice to get better service and food. I am not saying it was bad just not the best. I think we have been spoiled with our first Secrets Silversand. All I can say about this resort itself is beautiful, rooms are awesome, grounds are amazing but that is all. Front desk service was good but cleaning service was bad and we have to ask for maid to come and clean  [... read more]our room because it would not be clean properly. Maid would just come and make our bed, put clean towels and that was it. The floor was not clean and you can see dust everywhere for a few days until I ask for it and they have respond to it. The pool is great, infinity pool very nice and quite but beach is not swimable at all. Also our Nexus representative was seen only when we arrived and we have not seen her again, she was not showing up at hotel whole week so we had to find out everything by ourself including excursion we have done and which we would recommend, glass bottom boat, awesome. I would recommend this resort but would never pay the same money for it because it is not worth it. Saying that if you get seven days for $1700 go for it but more that that is not worth it. I have to say that buffet restoraunt was the best for the service and Italian for the food and services. The entertainment was very good, they do not have a stage like every other resort instead it is done on the terrace of the buffet restaurant and it was really nice set up so you can have a supper and watch show. The magic fire was awesome and something I have not seen yet, they have done a great job all dudes to them.

Grand Sirenis Riviera Maya: Not recommended ... only a 3 star!

We travelled to this resort with Westjet Vacations Feb.4-11th. We had a direct flight out of Victoria there and back which went well, no delays. We easily found our transport to the hotel, again with no delays. The Grand Sirenis resort is a large "modern architecture" looking resort. It was very clean. Check in was smooth and they accommodated our request for an upper floor room as we are always worried about creatures or bugs getting into our room if on the first floor. ROOMS: We had  [... read more]two standard rooms with two double beds in each room. There is an awkward large "frosted glass" wall between the bathroom and bedroom area which leaves no privacy for sound, sight or smell, haha! It seemed odd to us. The beds were the most UNCOMFORTABLE beds we have ever slept in in any hotel anywhere! The small couch was extremely uncomfortable to relax on and needs replacing badly. Basically all the furniture in these rooms are extremely uncomfortable and not up to any 5 star standard they claim this hotel to be. Our biggest priority on a vacation is being able to rest and relax and this was not possible in these rooms. We are not partiers so unless you're completely drunk and able to pass out anywhere these beds were the worst thing to endure for a week. We were very upset having paid the kind of money that we did. If you were a family with young kids having to be in bed early and you're stuck in this room while baby sleeps, it would be a long night! When a complaint was made to the hotel we were offered another room which basically had the same old bed (king size) and the frosted glass wall between bathroom and shower was completely missing which was totally weird! We said no we will just stay where we are, again being upset we paid the amount we did for a 2 or 3 star at best room. We also found a couple cockroaches in our room, I think because the resort is basically in the jungle hard to avoid all the bugs, but yuck! POOLS: we stayed in building Akam which was right across from a great pool which also has an all day snack bar which worked well for breakfast and lunch (more on food following this). There were always more than enough pool loungers and room in the pool for everyone. The animation team seemed to do a great job keeping people and kids entertained with games and pool aerobics if you chose to join in. My husband and adult sons enjoyed the pool bar and everyone working there including their favourite bartender Carlos went out of their way to make everyone happy. There is a relaxation pool near the beach but we didn't go there as our sons were happy at the pool near our rooms. They checked out the other activity pool also and it seemed just as fun and similar to the one close to us. BEACH: we were looking forward to doing some snorkelling on the beach. The entire time we were there it was so windy it was almost uncomfortable to sit on the beach because of wind/sand blowing etc and we couldn't see anything when we tried to snorkel. I brought my own gear. Some people were out there snorkelling but I'm not sure if anyone saw anything although some said there is a turtle out in the bay. I had no success any time I tried. There seemed to always be beach loungers whenever you wanted to go there. We ended up parking ourselves and the pool and just walking to swim in ocean periodically which worked well. RESTAURANTS/FOOD: honestly we were really disappointed with the food. It was very bland and not very appetizing at all. The meats were often dry and any other stuff was mushy/sloppy. We had 3 a la cartes - Steakhouse was probably the worst meal we had there all week, including the buffet food. We watched them take meat out of packages (like wiener packages!). My husbands steak was a "white colour" and he said it was hands down the worst steak he has ever had. Italian was probably the second worst meal we had there. It was honestly the same soggy bland pasta you can get at the buffet. Don't even waste your time going there. The Japanese was truly an amazing meal. They put on a great show and cooked really fresh delicious food in front of us which was so nice. The buffet and snack bar foods are really not good at all. There is always tons of food but it probably won't be enjoyable. Every single person working at these places is working very hard to try and keep up with the number of people they have. Honestly they should probably have more staff and focus more on great flavour. The food was definitely NOT up to a 5 star standard and trust me we are not fussy eaters. It was enough to keep us alive but not enough to want us coming back for more. DRINKS/LOUNGES/BARS: I am not a drinker, but according to the rest of the family they did not have premium alcohol and most of their drinks didn't taste very good. It was "ok" but not 5 star. There were always lots of bartenders and servers going around asking if you want a drink. The two main lobbies were nice and breezy, but the furniture is all extremely uncomfortable. They should really focus more on making sure their guests have a relaxing and comfortable vacation than keeping up with modern furniture that you can barely sit on. My family enjoyed the sky bar lounge at night with the live music but again seriously uncomfortable seating. NOT RELAXING! You have to pay for wifi at this resort which was about $40 CAD per device! We also had to pay to use the safe in the room for the week! Seriously?? Get with the program Grand Sirenis! These are services your need to provide all inclusive or you will not get return customers. Overall we do not recommend this resort because of the terrible beds/furniture and the terrible food. It was not the relaxing enjoyable vacation we were looking forward to. We have stayed at many other resorts in Mexico which we would recommend before this one including Palladium, Occidental, Dreams, Barcelo and even the Bahia. Save your money and try one of the other places. Or save your money and go to a 3 star and get the same as Grand Sirenis. We had much better vacations at other resorts with better facilities and food.

Bahia Principe Escape Sian Ka'an: Raised the bar for us

My wife and I just got back from a week at Sian Ka’an. Our trip started on Feb 3 with Air Canada. As per the airline’s reservation, Air Canada provides food for purchase and complementary water, pop and juice. I agree with all the good reviews about the grounds, the cleanliness, the buffet and the a la carte restaurants. We ate at (5) a la carte restaurants, all were good, with some dishes better than others and the seafood being our favorite. The buffet restaurant has so much to offe [... read more]r, lots of seafood and vegetarian choices. Some cooked dishes were a bit too salty for our taste. I wish the servers were as attentive to refilling our coffee and water as they were to taking away the used dishes off the table. We actually would get so excited when we were offered more coffee or water. To their credit, the servers are really busy seating guests and keeping the restaurant clean and tidy. I brought to the attention of a supervisor (in private) that all “hot” foods were lukewarm, he showed interest and brought the chef to meet me and they suggested that I bring any not hot enough food to the attention of one of the food stations staff or the supervisor and they will warm it up for me! The room in block 14 was so nice, to the point that I felt like taking a shower before jumping in bed upon arrival around 11:00PM. Water pressure might not be as much as in our Canadian shower, but it is sufficient. They provided good quality shampoo, body wash and soap. They missed restocking the minibar 3 times. The butler was a great help and our inquiries for A/C malfunction or restocking the minibar were fulfilled within minutes. The king bed was very comfortable and the multiple pillows were of good quality. Our balcony overlooked the pool and entertainment but it was surrounded by large trees and gave us enough privacy. WIFI works everywhere, just remember to set Internet Explorer as your default browser. Google or Chrome will generate an error when signing in. We walked to the beach a few times to watch the sunrise. We left the room before 7:00AM and it took us 25 minutes to walk the 2.3Km. Very nice walk. The trams come around every 10 minutes, the 12 minute ride is nice as well. The half hour round trip, including the wait, was a bit of a waste of time, but still enjoyable and nice to admire the beautiful grounds. The beach in front of the Sian Ka’an exclusive lounge chair area is nice with over 100m of shallow water and sandy bottom all the way up to the floating wave breaker barriers. Snorkeling is nice in the area just off the beach. I wish ignorant people were considerate and would refrain from stomping over the rock formations where coral is trying hard to grow. Fish can be seen around the rocks, so people don’t have to walk over the rocks to see the fish. Water is always wavy due to moderate to high winds. The beach servers were the most friendly, cheerful and appreciative of our tips. We booked the Chichen Itza tour through BD Travel in the hotel who doubles up as Air Canada agents. The guided tour included the Chichen Itza ruins, lunch, swim in a sacred sink hole and a souvenir market. Nice tour and knowledgeable tour guide, but it would have been nice if the BD Travel agent did not insist that the ride to Chichen Itza would take 1.5 hours when it actually took 3.0 hours, plus the half hour stop at the souvenir shop. It was a very enjoyable and educational day. Overall, our visit to Sian Ka’an raised the bar for us and we look forward to going back. I am giving this resort a 4.5 start because of the minor imperfections like the lukewarm food, less than perfect attention to guests in the restaurant and some salty dishes. None of these imperfections was a show stopper but I believe a solid 5 star rating should be reserved for a resort and staff that “can walk on water”. Most probably such place does not exist. Enjoy your trip and don’t worry about negative reviews :)

Las Brisas Huatulco: Beautiful resort

Loved the resort. The grounds were immaculately well kept. The staff always courteous, and willing to help. However in certain areas more staff is needed, such as waiters serving drinks on the beach. Food in general was good but could be improved in ala cart menu. I would definitely recommend to a friend, noting there are numerous. stairs but a trolley is always available.

Riu Palace Cabo San Lucas: Amazing Reaort

Hotel was fantastic as it just had a makeover so all the furniture and rooms were spectacular....hope guests take care of it like their own. Staff were all friendly and outgoing to please. Food was great and no reservations required which is a bonus whole on vacation.

Azul Ixtapa Resort: Perfectly Ok

I thought this hotel was fine. Room was clean and food was good. Pools are clean and the bar service around them was pretty good. Staff were helpful and friendly. Make sure you check what your getting with your room booking so no surprises at check in...All in all we were generally pleased.

Blue Bay Grand Esmeralda: Blue Bay Grand Esmeralda

First I'd like to say all the positives. Great staff, (if you tip well) beautiful lush grounds and very clean grounds. The pool was run down, tiles cutting your knees. Dirty from the day before they clean it every morning at 10:00 am. Too late if you ask me. Food, 3.5 / 5 beach was not nice, but up the beach to the left, beautiful lagoon. Strong current so beware. Overall, 3/5 star. Not worth the money.

Paradisus Los Cabos: Beyond Expectations

The Paradisus was spectacular! It was incrediblly clean and comfortable. The food was beyond amazing at every restaurant. Each and every staff member was genuine and extremely helpful especially Daniel at Bana, Siccaro at Market Grill. and Elionai at Naos. All these people made our stay extra special. I would 100% stay at this resort again.