Iberostar Waves Cozumel: Enjoyable holiday!!

The hotel was clean and the grounds were beautiful. Our room was great with a nice balcony and pool view. The staff were very helpful and made our stay very comfortable. The waters were a bit rough while we were there as the weather was cooler then normal so the snorkelling was not as good as usual. We did snorkel off the end of the dock and did see some colourful fish. I would recommend this hotel and would go back for another winter vacation. Linda & Ross Beattie

Iberostar Origin Laguna Azul: Overall good experience

The hotel itself is in pretty good shape, the location, the way the grounds are laid out everything is in good proximity etc. We were booked into the relax area which was nice, there was pool and restaurant specifically for those who purchased this option which was nice but we were disappointed in that they would not let our 17 year old son into the restaurant because technically he is a child. Really? Beach is great and most days enough loungers to go around, pool areas are nice although not en [... read more]ough loungers to go around but that's typical at a lot of resorts. Food was just ok and at the al a carte restaurants be prepared that the first thing the waiter tells you is all the items they don't and the list of menu substitutions. But it's Cuba and that's what they live with so not necessarily the hotels fault. Most dishes at the buffet are not labelled so you have to be a bit adventuress if you want to try something that you have no idea what it is for ex it could be rabbit and not chicken.

Iberostar Origin Playa Alameda: Great Vacation

We recently stayed at the Playa Alameda in Varadero. All in all it was a great vacation. The staff are friendly and helpful. The first room we were given unfortunately had a bad mold smell and was quite damp. After a few days we were able to switch rooms. The second one we were offered was excellent. Very clean and bright. The resort is a great size, not too big. Night life was great. Lots of activities offered. We would go back!

JOIA Rose Hall by Iberostar: Somewhat disappointing

The grounds were great!! all walkways were tiled nicely with wheelchair accessibility, mopped and kept very clean at all times. The public areas were kept clean as well, however in the washrooms the men's had 1 sink working out of 3. The spa was at one time very nicely designed but very outdated tiling, the steam-room looked like it was full of mold hence we never used it. The rooms were very nice,and well thought, they were cleaned daily, minibar refreshed daily as well. Butler service was  [... read more]lacking,having to chase them down to get what we needed. They also had an issue with cockroaches and after reporting to the concierge, we were opted to be relocated to another room but we traveled with other guests and there was no offer to relocate them with us. As well as speaking with other guests, these issues were throughout. Dining was a hit and miss. Smoking was not permitted inside, but was not limited outside. smoking outside was pretty much everywhere with no designated area.

Iberostar Waves Costa Dorada: Friendly staff, great maintenance and hot food

Go to the buffet when it opens to get hot food and to get first pick of the food. Throw a towel on the beach chairs to reserve them. Rooms are dated and it’s generally a smaller resort but everything always frequently maintained: staff trimming bushes, testing pool levels, cleaning, refreshing snacks and water. Really impressed! Loved the water filling stations. Lovely deep tissue massage - make sure you emphasize you purchased a deep one to the therapist if you did buy that service just to be [... read more] sure they don’t give you a regular massage.

Iberostar Waves Paraiso Beach: Awesome Time!

This was the second time that I visited this resort. Both experiences although seven years apart were fantastic. Seven years ago I stayed at the Iberostar Paraiso Del Mar. This year I stayed at that I Iberostar Paraiso Beach. The grounds at this resort are immaculate, the pools are second to none, and the food and restaurants-top-notch. The staff was very attentive and always available if you had any questions. The rooms were very clean and were clean daily in a very professional manner. The nig [... read more]htly entertainment was great. And the wildlife throughout the resort was very fun to watch. I would highly recommend this resort for any adults, or families as there is always a place to go to suit your needs. By this I mean there are activities at the pool, there is a play area for children, there is a quiet area for adults by the waterfall, and of course there’s always the beach, that was very clean and enjoyable.

Iberostar Origin Playa Alameda: Not a 5 star by any standards

Grounds clean and well kept Food is best we've had in Cuba Workers do the best they can and truly make a big difference. Friendly and work very hard Towels are rare as is toilet paper Beds are hard and thin. Linens not so clean. Pillows are pancakes

Hotel Bella Costa: Only place in Cuba I’ll stay at.

I’ll start with the food. It’s the number one reason this we stay this resort. For Cuba, that is hard find. Next is the staff. Always eager to meet your needs.😃 smiling and treating me like family. I always stay in the villas, so I don’t know what the rooms are like? The furthest villas are not very good, do to loud noise from service equipment and the views are not good. But all the others are great! Service staff are also very good! I was surprised the management, was hands on a [... read more]nd always available for conversation. Not all days were tanning days, but all days were good days! I like the wide range of costumer ages and places of origin . We all seem to be there for the same reason. My next visit will be longer!!!

Iberostar Origin Daiquiri: Good value for the money!

This was our second visit to Iberostar Daiquiri, stayed last January with a group of 5. This year our group consisted of 9, visiting in February. We returned to this resort because of the things we liked. The beach, white sand, close to the shore line, lots of umbrellas, small resort so not so many people on the beach. The food was good, perhaps even better this year as the resort was full and functioning at maximum capacity. Buffet was better than a la carte restaurants. Lots of choices for fr [... read more]esh fruits and vegetables. Many dishes prepared fresh, excellent fish, offerings of beef, pork, chicken grilled fresh, pasta stations, pizza made to order. The restaurant offered different items each evening, sushi night, features such as mussels, crab, etc. Fresh bread daily, pastries, desserts, incredibly good icecream. Most of the rooms have been given a refresh, newly painted, new mattresses, pillows and draperies. New furnishings in the reception, and around pool area. However the resort is older and it does show in many places. The staff are very friendly and accommodating. the entertainment was some of the best ( I have been in Cuba many times). Every night a show in the theater, dancing that was very well done. In the lobby bar and area each evening they provided some form of musical entertainment, bands, vocalists, dancers, etc. As well as poolside live entertainment, music, contests, etc.in the afternoon. Bar service excellent, they went the extra distance by topping frothy drinks with hearts or happy face. Service not dependant on tipping (as was my experience at hotel in Varadaro - no tip, no attention). They did however run out of certain products (liqueurs) later in the evening (did I mention the hotel was full). The excursions varied, some well priced and others over priced. Trip to Pillar beach, one of the most beautiful beachs in Cuba.Pay 5cuc for hop on hop off bus or private transportation with lunch thrown in for 50cuc. Best value for money and a must to see is Buena Vista Social Club performance for 35cuc (includes transportation and drinks). The best of Cuban music by far. A NEW excursion this year at an off site Spa, good value for services at a fraction you would pay for at home. My only criticism of the experience and is not unique to this hotel. When I first arrived (late at night) and checked in, there was no record of my room preferences or links to people I am travelling with. The three rooms given were not even in the same building, let alone where we would have preferred to be. I identified this at check in and was told it would be two days before we could be moved. This is a common issue, not unique to this hotel. After a conversation with the hotel manager the next morning she was able to facilitate a room change that was acceptable. With a short turn around vacation (7 days), one does not enjoy spending an extra day or days to unpack and begin enjoying the resort. I would definitely recommend this hotel, good value for the money. This area is quite isolated, great for a beach vacation. If interested in shopping or touring, a different area of Cuba would be recommended.

Iberostar Waves Costa Dorada: Decent vacation

Pros: Beautiful grounds and common areas, plenty of loungers at the beach and pool Cons: The room was in dire need of overhaul, it is dated and dilapidating. Very old noisy AC, hot water was intermittent, non functioning TV for several days. Water leaking from random places in the bathroom. The safe in the room opened and reset itself one day leaving all valuables for display. Nothing was gone but this did cause a fright and distrust. The buffet was redundant but acceptable. Not much luxury  [... read more]here. The restaurants served repurposed buffet food unfortunately. Fun fact: Pangasius fish seemed to have several names at this resort. My wife found this funny, me less so. The beach had quite a bit of seaweed in the sand and water but at tolerable levels.

Iberostar Origin Bella Vista Varadero: Ok Resort

Rooms were very clean!. Food was simply okay though, not enough choices. Staff was awesome!! Always a smile on their face and really welcoming. Entertainment was all right. But maybe they should think about adding diversity for some evening (standup comedy show, magic etc.) . It was really a lot of dance choreography.

Iberostar Waves Rose Hall Beach: JAMAZING TIME!

The hotel staff were all great, and super friendly. Special Shout out to some jamazing workers though, Stringbean with the activity crew, Jevon at the bar and Evette in the dining area. We connected most with these 3 and they were nothing but phenomenal. Also if you have a chance to go to the japanese restaurant request Merrick, hands down the best chef/performer I have ever seen at a tapanaki restaurant and I have been to quite a few. Resort was very clean all aspects, the beach was nice an [... read more]d clean too. Never ran out of towels, multiple switches a day. My only negative here was that our room smelt of mildew, I dont think there is enough bathroom ventilation and so humid in there due to weather and moisture. Food was delicious, temperature was hit or miss sometimes. Ton's of variety in the buffet for all. Al la carte Restaurants were good too. Japanese was our favourite but we had a yummy tenderloin at the steak restaurant and loved the ravioli at the Italian restaurant. Went to the disco once, we had a good time. Saw some shows which were pretty good a magic show and Michael Jackson. Lots of activities through the day to keep you busy if that's your thing. Thanks for everything!

Iberostar Waves Cozumel: Nice place!!

The resort grounds were very tropical and nice. Food was pretty decent. Beach was kind of a turn off because of all the rock. Entertainment was great but the only thing is there was not much going on afterwards. More of a night life would have been ideal!! Overall I’d give it a 7out 10

Hotel Mojito: excellent holiday at Mojito

all was very good except for a lack of washrooms around pools- rooms & grounds very well kept staff very friendly-good activities for our grand kids -food was good breakfast especially-fruit was somewhat scarce

Iberostar Waves Cozumel: Beautiful resorts

The food was great, the accommodations were nice. Was disappointed that I upgraded to prestige. Did not find it worth the extra money. Not really any extra perks with the upgrade to prestige. None of the workers had any knowledge of the upgrade and there was one spot on resort for prestige which we didnt even find until our 3rd day.

Iberostar Selection Ensenachos: Fantastic resort

This hotel was an older resort but it was kept very clean, and well maintained. The workers were Constantly cleaning and upgrading, example, new walkway to beach. The servers were great. Always going around refreshing your drinks. Variety of food was great. Always something to eat. Beautiful grounds. Highly recommend this resort. Beaches were absolutely amazing. Great snorkeling

Iberostar Origin Playa Alameda: Hotel in need of serious upgrades

This hotel wasn’t great. It was clean, staff were friendly, and beautiful oceanfront, but everything else was lacking. Pool is only open until 6pm, rooms are basic and in need of upgrades. The shower flooded every time it was used (less than 5 minutes) and we had to call several times to get the issue addressed. All of the other members of our groups experienced issues with their rooms as well. The food was horrible even by Cuban standards. Would not be going back.

Iberostar Origin Laguna Azul: Great resort

This was a great resort that my boyfriend and I have visited from February 20th-27th. If You’re going away as couples and are looking for a party resort this wouldn’t be your best choice but if you’re looking for a nice relaxing trip it’s great. Although it was hard finding beach chairs due to the resort being full but everything was great. We did have vip which we weren’t fully informed on which meant we got to eat at another little restaurant that wasn’t a a la cart and it was ta [... read more]sty and nice to break up from the buffet for every meal that is if you had the silver wrist band you had this feature including a adults only pool which was nice and quite. Also the rooms were pretty ran down if you are a very picky person overall I wouldn’t recommend Cuba at But if you don’t mind the little things like the room not bothering you then it’s good. It would’ve been nicer if the room was a little more modern but again you’re there to spend your time in the sun not in your room. Beach and ocean were amazing.

Iberostar Origin Laguna Azul: Amazing resort and great service

We had a great time at the resort, the food was good, the service was great and overall the entire experience was amazing. The downside was that the washroom in our room did not have ventilation and the restaurants were too crowded. Other than that, thumbs up!

Iberostar Coral Holguin: Fantastic stay!

Coral level is well worth it! Private a la carte restaurant with good variety of food, pool (pool bar), and outdoor bar all in very close proximity but also access to all resort amenities (main resort is a bit of a walk but I think resort is completely accessible with many ramps on site). Coral is away from the rowdiness of main pool area and very quiet and serene. Service by all staff at Coral was exceptional. You are assigned "butlers" who help with anything that may be problematic. They went  [... read more]above and beyond when needed. Stunning beach at man made Bay for all resort guests. Ideal for wading or if traveling with children as is shallow. Snorkeling opportunities on site. 10 minute walk or drive (drivers available on resort) to larger beach with water activities, windsurfing, kayaking etc. Food was plentiful and fresh, chicken, beef, seafood, fish, cheese all available. Fresh fruit and vegetables available but limited (our visit was late Feb). Some meals exceeded expectations. No real complaints. Keep expectations re: food low and you won't be disappointed. This IS a country where food is rationed for its residents. I am very sensitive to changes in water and food when I travel and I did not get sick at all. I highly recommend a visit to this resort if you are looking for some R & R and time in the sun.