Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(5690 Reviews)

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RobB  - 

Verified Purchaser

Riu Palace Peninsula: great resort

hotel is very clean , staff is attentive , professional , and very friendly .l the hotel is along the most beautiful stretch of beach , with a rocky part and sandy part . the negative part i find is the speciality restaurants. the food is not great what so ever . it's best to stick with the buffet , which is excellent , with lots of food choices . the pool grill is closed way too early , sometimes just after 2pm . there also should be a washroom in the pool area , so people don't have to go in [... read more]

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Sarah33  - 

Verified Purchaser

Riu Republica: Great Resort!

The grounds are beautiful, the pools are fantastic, the beach is incredible. Food was great, there is something for everyone. Sit in Jorge’s or Juana’ section in the buffet. These people make you feel like family. Also Wellington, one of the pool servers was so attentive to our group and was constantly bringing us drinks in the pool. Great service. The only complaint I have was there was never any change at the front desk to break big bills for tipping. We ran out of small bills and t [... read more]

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GeorgeBoy  - 

Verified Purchaser

Riu Dunamar: Travel during the vid

Rui Dunmar opened it self up to more of latin amirica than in previous times. I was a mice mix of people. The beach was excellent and cleaned of sea weed (sargasus) daily at around 6-7 am. For those who are "pineapple friendly" there is a long stretch of the beach at the end of main beach. The pool bars are nice, how ever make sure to pick a spot and stick with it as it can get crowded/ full (limit is 20 people max). The water park is amazing I recommend a running start into the white and green  [... read more]

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Private  - 

Verified Purchaser

Riu Palace Mexico: They take covid seriously

Beautiful hotel, well maintained rooms and grounds kept clean. Lots of covid precautions in place with sanitary gel at entry to hotel and restaurants and masks mandatory except when swimming, drinking or eating. temp checks also done before entering restaurants. You feel confident they are taking necessary steps to ensure safety of guests. Front desk was very helpful in arranging PCR test for return to Canada. Test conducted in your room and results come via email next day.

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: Ya get what ya pay for

The fun team and staff there are great...the food, nit too bad at all. The osso buco is unreal good in the italian resto and Oscar in the buffet is a great person and wonderful "server" The king beds are good, the doubles are not, pretty damn hard for my taste. If you can take a spare sweet pillow then do it, you can get extras of course but theyre all a bit too soft for my liking. The hallways arent too attractive compared to the rest and floors are pretty slippery depending on which shoes your [... read more]

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Don and Jane  - 

Verified Purchaser

Riu Palace Costa Rica: A wonderful holiday resort.

This was our second stay at the Riu Palace. Upon arrival we were greeted by friendly desk staff and were quickly assigned to a wonderfully large clean room with a wonderful garden view. Due to delayed flight arrival from the airport we were hungry and tired and had missed dinner at the buffet. On the way back to our room we stopped to read the menu at the Italian restaurant. A server from the restaurant sensing our situation waived for us to come in and eat although they were in the process o [... read more]

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Private  - 

Verified Purchaser

Riu Playa Blanca: Amazing resort

Very nice and clean but some rooms need to be refreshing. More bathrooms on te beach area. Service was good. Entertiment very good. After each entertiment should be a dance for every one like a discotheque.

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Phyllis pannozzo  - 

Verified Purchaser

Riu Palace Aruba: Riu palace Aruba

The place was beautiful the beach was beautiful water was blue and clean.the pools were. So nice and clean. The grounds were well kept. The staff was very friendley. The whole resort was just beautiful. We really had a wonderful time.Everything was amazing. I would go back. Would like to remain anonymous.

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Private  - 

Verified Purchaser

Riu Palace Costa Mujeres: 4 star experience

The resort is beautiful and very well maintained. Food is just okay. A la carte were disappointing. Service was good. Rooms well maintained. Service around the pool was not consistent. If you have been to a riu palace before it is identical therefore if your looking for something new then I would choose another resort.

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Private  - 

Verified Purchaser

Riu Republica: Very nice resort

There are many pools all well kept. Just depends on type of music, if any, you like. Best restaurant was the steak house. We had lousy service at the Italian. Very good entertainment too. I loved the house band. We felt a little old here ‘cause it’s a real party place and most guests are much younger!

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Private  - 

Verified Purchaser

Riu Ocho Rios: Nice resort

Very clean,nice pools.beach was nice. Our room phone not working upon arrival, 3 people up to see about it never fixed.Had to walk to lobby which is a distance away to get towels and face cloths which were not replaced on a couple of locations. Ice machine was near our room stated leaking over floor on Wednesday and was never fixed was a hazard to people walking in hall they were aware of situation towels down absorbing water and an orange cone to warn people. Very long bus ride to and from reso [... read more]

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Nat1234  - 

Verified Purchaser

Riu Playa Blanca: Average Hotel not a 5 star

This is an okay resort, the beach is not as nice as other places, there is not much to do in the hotel, it’s clean and people are nice, the best thing this hotel has was the food. We couldn’t go into the ocean because of the strong waves so the pools were too busy which I find gross Would not go back to this hotel

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Igortheterrible  - 

Verified Purchaser

Riu Playa Blanca: Great time

Hotel was nice. Rooms were a little bit outdated but food was good, beach was nice. Sometimes, it seems they were understaffed. It took a while to get a drink at the bar. Otherwise, service was excellent at the buffet and at the à-la-carte.

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Private  - 

Verified Purchaser

Riu Playa Blanca: Beautiful resort

This is a modern but minimalist hotel! The staff were very friendly, the grounds were beautiful. For families, the children's swimming pool was a hit. Although our room was clean and very neat, we were disappointed that we did not have a sofa or other comfortable seating - we had two vinyl covered chrome chairs, that were not a great place to sit and read. The rooms did not have coffee machines, which would have been lovely to have to make a morning coffee and sit on the beautiful balcony  [... read more]

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Private  - 

Verified Purchaser

Riu Guanacaste: A Great Resort

Right from the start I new we had made a great choice. The check in process was very fast and efficient. We were in our room in less than 15 minutes. After arriving in our room we were able to check one thing off our Must Do.When we looked off our balcony we could see howler monkeys in the trees. They were there from about 2 to 5:30 pm. Our sunwing representative Smiley was great. He was able to put us on an excursion that checked a couple more things on our Must Do list. We went on the Blue [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Good

Pretty big resort, lots to do! Definitely fun and entertaining. Loved the beach it was clean and the water was nice to swim in. Food was okay, the Al a carts were actually buffets and were okay. Overall really nice place and friendly staff, clean resort.

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Joanne  - 

Verified Purchaser

Riu Playa Blanca: awesome resort

we loved everything about this resort, will definately go again, we only wish we had booked for 2 weeks or more, the weather was!amazing, the staff at the resort were the best, always helpful, the food was so good, our room was beautiful, the bed was so comfortable and clean, we have stayed in Riu resorts in jamaica and mexico, this one in panama was the best .

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Private  - 

Verified Purchaser

Riu Reggae: Rui Reggae

Buffet restaurant - food was great- every meal multiple choices - every night had different entrees - great salad bar - different choices each meal - multiple choices - so good that we only ate at the specialty restaurants twice - the Italian was really good. we did upgrade our room- & where really happy with new room for minimum amt. beach was not long , but you could walk all 3 properties of the Rui, Grounds very well kept

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Richardm  - 

Verified Purchaser

Riu Emerald Bay: Best 36th Anniversary EVER!!

I went through a Travel Agency who recommended this site to me. The price, the room category, the flights/times, the dates and the cost were exactly what I was looking for so went ahead and booked. Previously I've always booked myself ie: flights and hotel/resort but nothing I could find hit all the right notes. I then started reading the reviews and have to say, most of them were right on target: 1: Elevators - can be an issue 2: Beach Bands - can be an issue 3: Al a Carte reservations at [... read more]

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Tyannah  - 

Verified Purchaser

Riu Republica: Amazing Resort

The resort was amazing. It was very huge, clean and modern and exactly like the pictures online. We were pleasantly surprised. The restaurants served good food and you can eat as much as you would like at any a la carts restaurant. One thing I would improve is the music selection, and I feel it should be more diverse to relate to different cultures.

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