Bahia Principe Escape Ambar: Amazing resort!

This resort was so clean! Rooms were spacious and close to the beach, which wasn’t overcrowded. Many options for restaurant dining, the food was good and presented nicely. Entertainment included live bands by the pool and a beach party on our last night. What an amazing trip!

Dreams Macao Beach Punta Cana: Beautiful Resort - Dreams Macao Beach Punta Cana

Pros: - Resort is well-kept and clean. Lots of pools to enjoy, water park was GREAT! Beach was beautiful and is perfect for surfing (my kids loved it)! - Lots of activities to keep everyone of all ages - busy! - Food was SO GOOD with lots of choices! My husband tried the French Bordeaux restaurant and it was AMAZING! No upset stomach/diarrhea! Restaurant staff is friendly and attentive! - Resort location is great! We were the first to get off the shared airport transfer from airport and la [... read more]st to get on the bus to the airport Cons: - We had a few issues with our 2-bedroom villa: 1. One of the bedroom floor was flooded with water due to heavy rain the night before 2. There was a gecko in the master bedroom and keeps calling in the middle of the night -> hard to get good sleep (butler said he will personally handle the issue but never did) 3. Smell coming out from master bedroom ensuite can't seem to find the source 4. The sliding door which separates the toilet/shower from the bedroom, cannot be closed completely leaving little privacy - Butler was NOT helpful at all, could have handle everything we requested myself and get a faster response time.

Riu Republica: Amazing Risort

Nuestra estancia en este Hotel fue maravillosa todos los servicios son muy buenos los empleados son excelentes su alegria y cordialidad se siente muy bien, la comida variada y perfecta lo recomiendo Mucho.

Sunscape Coco Punta Cana: I would not recomend

The service towards English speaking customers was bad. Often there weren't beach towels available, forks, or spoons during meal time as well. We never got our drinks during the main meal, if they were delivered it was around when we were ready for dessert. The bed sheets were not changed for the whole week, and honestly, I was sweating a lot - so wet sheets every night. I would not recommend or go there again.

Sunscape Coco Punta Cana: A very good resort.

The hotel was very good, the service was very good. The restaurant was very good. But I can not say the same for the beach. It is only a limited surface you can swim because the water becomes too deep. And the sea plants are everywhere.

Dreams Onyx Resort and Spa: I want to go back!

We traveled to this resort as a family with two adults and two teenagers and we all had a great time! The food was delicious, the service was excellent and the staff are very friendly. The beach is beautiful and we all enjoyed the lazy river water park. The rooms and grounds are very clean. I'd definitely recommend this resort to others and would love to go back!

Melia Caribe Beach Resort: 11 Person Family Trip

Beautiful property with several ponds, stocked with koi and turtles. Peacocks and other interesting birds on site. Large pool, well-maintained. Amazing splash pad for the kids. Service was bad. 6 hours to check in. 90% of staff were ambivalent. Tables were constantly dirty, cluttered, had to beg for the floors to be swept, had to use paper cups for hot drinks in the dining room. Ran out of plates. Bowls, spoons. No orange juice left after 8:30 am. We had a six hour wait for baby crib. Showed f [... read more]or reservation for dinner with four adults and 2 infants(1 in stroller, 1 needs high chair), made us wait 45 mins because we reserved for 4. Out of towels at pool. Beds not always made, no towels, cloths in room twice, no batteries in remote(asked twice, waited all week-never came), spent $700 on tips, couldn’t get anyone to care about anything. Beautiful place but needs massive overhaul to service. Beach was lovely, but dirty. Water was cloudy all week. They did 2 tractor passes per day for algae, but garbage was in the sand everywhere and many lounge chairs were damaged. BEWARE: hotel has something called, ‘Level’, which gives guests private dining, adult pools, preferred check-in, private beach, private off-limits grounds. We missed it in the fine print and regretted it.

Riu Republica: Hotel needs help

We have stayed at many Riu’s, and this was bar far the worst managed. In fact, there was no management anywhere to be found. From not having proper rooms to accommodate our group size ( no double or queen beds), to non existent rules for at least wearing shorts/t-shirts to restaurants. Ppl would come wearing bathing suits at all hours. The food was good, and I’m lucky we are a very flexible family. The staff tried, mostly. When there is no management anywhere, or none that seem to give [... read more] a damn, the staff just do heir own thing. Do not waste your $$ at this hotel.

Ocean El Faro: Not More Than a 3*

- Property is large so will not be good for travelers with limited mobility. - Beach is full of seaweed, and rocks in certain areas in the ocean. You won't know they're there until it's too late. - Food is acceptable, same thing everyday, no theme nights. Reservation for À la Carte restaurants is a challenge and can only be done the day of within a restricted time. No advance reservation can be done in one shot for the duration of your stay. Reserving through the app is a great idea, but why s [... read more]et time and other restrictions? Travelers are on vacation and shouldn't have to be stressed by these unnecessary limitations. - Service is extremely slow, borderline disrespectful with no smiles in sight. Calls for housekeeping or repairs to your room take the whole day after multiple calls to the front desk. The maid thinks the "Please Make Up Room" means "Please Do Not Disturb". If you're Asian, you're ignored. Remember, tips are earned and not owed. - The thermostat in our room didn't work, and the TV turned on by itself at high volume. We had to unplug the TV, and wait for hours to get someone to come and fix these. - Floaties can be pumped at the lazy river at no cost, but an Asian man was told there's a charge to pump a few of his children's floaties. NOT COOL!!

Ocean Blue and Sand: Ocean Blue ans Sand

We just returned from the resort.The resort grounds are well kept also the pools. Coleen our agent requested 2 beds, but on our arrival we had king side bed. We did raise our concerns and the did find 2 beds room.The room was a good size .The bathroom was nice and clean ,air condition worked well.But you have no place to hang your clothes .The safe was hard to work it was old you had to push the buttons few times before it worked.We had no telephone for 3days.The balcony door was closed by a big [... read more] pin, no door handles at all.The big mirror in the room was marked badly.We did used the desk for our clothes. We left the room for the beach around10 AM returning around 3PM most of the time I had to look for made to clean the room. Water for drinking we had ask always to give us more. The restaurant in the resorts were very good, good choise. On other hand the buffet by the beach was almost the same food for2 weeks.The main buffet was the same.When you like to have egg or omelette there were lines you had to wait. For dinners not to much choice.The beach was very nice ,warm water enough umbrellas if you got to the beach early.The social life is excellent for people.

Riu Bambu: Nice resort!

Rooms need improvement, with a coat of paint and some updates. Friendly staff and overall good food. Would like to see some snacks by the pool. Nice cats. Overall good maintenance. TV was not so clear

Royalton Hideaway Punta Cana: Lousy resort

I strongly wouldn’t recommend this resort, the staff was friendly, except for the maid staff and mini bar staff who were horrible The entertainment was boring It was very hard to reserve the restaurants so we basically had to eat at the buffet restaurant and thank goodness the food was good So it wasn’t worth the money that we spent so on a scale of one to ten I give it a 2

Royalton CHIC Punta Cana: Definitely not a five star resort

The resort was quite old looking and had no fans to keep the airflow going. I had to ask for my welcome drink and moreover the guy at the concierge treated me as second class since I was not part of the diamond club. I felt everyone at the front desk was about making some extra bucks. The dinning experience was also quite painful since the air condition was working at minimal. One couldn’t even enjoy meals since you were sweating the whole time. Food was overall good at all the restaurants. No [... read more] major complaints ! Drinks were pretty basic but service at the bar and dinning was pretty good. Everyone was very friendly. Pool size was ok but several areas were booked for diamond club, so it was very hard to find a decent spot. Most of the cabanas were not being used but they always had a reserve sign on them. Our room was ok, nothing great. We kept complaining about the door since it was totally jammed, but we were totally ignored, so we gave up. There were literally three English channels and even those were horrible print. I couldn’t even just relax in the room and watch something. The bed was comfortable. The bar in the room was only beer and water. I have been to other resorts that have a better bar. I would not come back to this resort.

Royalton Bavaro Resort and Spa: Ok resort…

The resort its self is very nice, and the rooms are beautiful. The pools and lazy river were loads of fun. The beach was sup par, tons of kelp and buoys and ropes sectioning off areas so absolutely no classic scenic ocean view. The customer service is what really put us down. We called numerous times for a trolly as we were 20 mins from the lobby and we suggested the service, and it would just not show up despite claiming they would. Buffets were over staffed and under serviced. We often made du [... read more]e with a missing fork, napkins, and cups, having to share because staff was not attentive. Our room kept being stocked for 3 people even though we were 4, we brought it up several times with no success, never received a shampoo/cond/soap restock, we had 1 tiny supply for a whole week for 4 of us even after asking. Spanish speaker so no language barrier excuse. Bars were excellent and friendly. Casino is really small and empty. You have to pay for the surfing which was deceiving. Nightly entertainment was a gamble, there was a schedule but whether it would happen was a guess. Tons of us guests would gather round the stage area and wait into night and eventually disperse without any entertainment most nights.

Grand Bavaro Princess: Great Resort

The Resort is beautiful, clean and safe. The room was always cleaned but the only issue was mosquitoes in the room. Maybe to work on that but for the rest it was great. I loved the family ambiance it has, the different entertainment every day both for kids and adults. The food was amazing and there was a variety of food whether at the buffet or at restaurants. The little cars for transportation from one corner of the resort to the other is a great feature.

Bahia Principe Explore Turquesa: Superb resort for families

Amazing hotel for families with young children like ours. With two waterparks and great food and drinks you will all enjoy your stay. Great pools and nightly shows to top it all off as well. The only downside is sea weed at the beach.

Bahia Principe Explore Punta Cana: Caution with this resort

Just to put context on me and my family, I have been working 2-3 jobs to pay for this lifetime vacation for me and my family (wife and 2 kids 16years old boy and 19 years old girl). First everything went well with airport and flights. The problem started with arriving at the Hotel Bahia Principe Grand. First deception is that none of the request I made for room were granted – Close to Beach – upper floor - at least 1 room with 2 beds. NONE of this was given we were really far from beach and [... read more] put on the first floor and my son 6foot 1inch had to sleep on a rollaway bed for the first night. This was a real letdown; I know request for rooms are not guaranteed but none of the 3 request is a big big disappointment. After the first night my son told me the rollaway bed he did not sleep well, so I decide to go to the lobby and demand another room. THIS IS WHERE THING WENT SOUR AND WERE I WAS PROBABLY TRICK, EXPLOITED, CHEATED OUT OF 450$ US DOLLARS BY BAHIA PRINCIPE FRONT DESK STAFF. When I ask for another room, I was told it was not possible except rooms in the newly renovated room called Premium room. I ask the person at the front desk is these room right beside construction site because I notice on the first day that there was lots of construction on the first day, the person at the front desk told me and assured me it was not, so I trusted him and paid the 450 dollars for the room upgrade so my son would not have to sleep in a rollaway bed. Once we arrived at the room 3112 in Villa 3. I saw that I was lied to and deceived by person at front desk, this room was the closest from construction there was and my kids (Teenagers) who like to sleep in the morning were not able because of screaming construction employees at 7h30AM and heavy construction starting at 8hAM every morning. Also, my son made me notice that they had small ants in the room. The 3rd day my son told me, Dad this vacation was supposed to be to relax, rest and fun. This made me very frustrated, so I went to the front desk again because I paid for this not acceptable upgrade and lost 2hours on day 2 to move all our stuff, I ask the front desk to find us other rooms and they said resort was full!!!!!!! So I demanded my 450$ back and they said it was not possible. So at this point I was very upset and try very hard to not let this ruined our vacation but this was not the last story of these room from HELL…… 3rd night 11hpm Room 3110 my wife goes to toilet and then I ear screams, big big insect cockroach in the bathroom I try to kill it and could not it lodge itself under the toilet, I call front desk and finally at 1h30AM someone show up with a can of Raid, spays under the toilet and leaves. 4 day we notice a refrigerator is not working called front desk but never got repaired all 8days we were their also we notice really bad smell in room that’s when I notice bad stains of MOLD all over our selling in the room….Also the air conditioning in our room was barely working I had to hop in the shower 2 times a night and take a cold shower so I could sleep!!!! At this point if it would a been possible to leave this resort I would been out off their in a heartbeat. Unfortunately, this story is not over. When had visit from cockroaches for the next 4 nights, again my wife went to the bathroom at 1ham et another cockroach so I called front desk they said someone would come, 2ham nobody shows up, so I had to go cockroach hunting at 2ham after I that I did not call front desk anymore and killed every cockroach we had in room. I went back to front desk but was not taken seriously for bugs in room, bad smell and mold also they told us old refrigerator and air conditioning is normal , which was not because my kids room was so cool and refrigerator too. I did try to reach by email TripCentral to the person that I had as email contact when I purchase my vacation but like the resort, they had my money and where not interested in helping me. I that time I just gave up with front desk and TripCentral to recuperate my money 450$ because I was trying to enjoy my vacation. Is there anyway I get my 450$ US dollars back and some kind of compensation from tripcentral for leaving me there and not respond to my emails. I HOPE A GET A RESPOND FROM THIS

Bahia Principe Explore Esmeralda: Bahia Principe Luxury Esmeralda Hotel

I recently had the pleasure of staying at the Bahia Principe Luxury Esmeralda in Punta Cana, and it was an unforgettable experience! From the moment we arrived, we were greeted with warm smiles and exceptional service. Accommodations: The rooms are spacious, beautifully decorated, and impeccably clean. The comfortable beds and luxurious linens ensured a restful night's sleep. Dining: The dining options at Bahia Principe Luxury Esmeralda are superb. Each restaurant offers a unique culinary e [... read more]xperience, with a wide variety of delicious dishes to choose from. Amenities: The resort's amenities are top-notch. The pools are pristine and surrounded by plenty of loungers, ensuring a relaxing experience. The beach area is simply stunning, with soft white sand and turquoise waters. Service: What truly sets Bahia Principe Luxury Esmeralda apart is the exceptional service. Every member of the staff, from the concierge to the waitstaff, went above and beyond to ensure our stay was perfect. They were always friendly, professional, and eager to assist with any request. Their dedication to guest satisfaction is evident in every interaction. Overall Experience: Our stay at Bahia Principe Luxury Esmeralda was nothing short of amazing. The combination of luxurious accommodations, exquisite dining, outstanding amenities, and unparalleled service makes this resort a top choice for anyone visiting Punta Cana. We left with beautiful memories and a strong desire to return. Highly recommended!

Ocean El Faro: Resort was ok

I personally would not go back or recommend this resort to my family or friends .The lack in customer service, miserable and unhelpful staff made the experience not so pleasant but regardless we still made the best of it. Beach was not nice ,noticed lots of garbage around but then again that’s the tourist leaving mess and the staff could only do so much. Beach chairs were all in very bad condition and dirty .Pool entertainment was very lively but the water was very mucky looking and is probab [... read more]ly why I’ve read complaints of people coming home with hand, foot and mouth disease from this particular resort. Food was ok both a la cartes and buffet . Again it’s the service , so many servers walking but nothing happening and we had to constantly wave someone down to even get a glass of water and tipping does not change that. Rooms were ok but I wouldn’t recommend upgrading , they charge a lot and the rooms don’t look any different anyway. Their lobby was beautiful

Riu Republica: Party hotel

Hotel itself was very clean, most of the staff they are helpful and nice. The only complaint was the room keys always not working. And my room more close to the beach, so I need to back and forth few times to the front desk. Beach was amazing and lot of chairs and shade area under palm trees. Room was decent. I am not impressed of the foods in Italian one. The pizzas and pastas not in standard. I enjoyed in buffet restaurant, lots of varieties. Lots of party in the hotel, you won't be bored. Di [... read more]sco very night was the most fun part.