Ocean Coral Spring: Amazing experience

Kateryn assisted us during our trip booking and after. We really appreciate emails from her reminding of next steps as sometimes you can forget things when busy in life. She also recommended us better hotel to stay which we were so thankful. Our stay was amazing didn’t want to come back.

Grand Palladium Lady Hamilton: Great time

This hotel is quite big and if I had mobility issues, it would have been tough. Other than that, I would say my biggest complaint was booking the restaurants through the App as it didn’t work for us. The pool is cold and the beach area is okay. If booking an additional service, make sure you get a receipt at the time as they charge it to your room and you have to pay before you leave…they tried to charge us $50 US more than what we agreed to but we argued the charge and wound up paying what w [... read more]e agreed to.

Riu Palace Aquarelle: Riu Palace Aquarelle

When we went to the Riu Palace Aquarelle (Jan 30 - Feb 13), we were not sure what to expect following the re-opening after the hurricane. When we arrived, we saw that was still some visible damage to the property, but nothing to lessen the experience of the resort. We did see that the resorts next door were trashed and will not be open for awhile. The room was spacious and clean with a balcony. The bar fridge was stocked daily and the cleaning staff did an excellent job of cleaning. The bu [... read more]ffet was very good with plenty of options, we were able to find something different almost everyday. The serving crew did a good job attending to your needs. Overall the al-a-carte were just ok at best, the Asian was by far the best of the four. The pools were nice with plenty of chairs and shaded areas. It was never a problem finding a spot. The beach also had shaded areas and plenty of chairs however parts of the beach was washed away from the storm. There was also significant amounts of seaweed that washed ashore, however the grounds crew tried very hard to keep the beach clean The entertainment crew did an great job keeping people busy during the day and the dance shows at night were good. The Michael Jackson tribute show was the best. The only negative about the entertainment was that at times things got a little loud around the pool or at night. Overall all the staff that we met were extremely friendly. I found that it was amazing that some of the staff were able to remember your name after meeting you once. Our expectations were exceeded and would recommend to anyone considering visiting Jamaica to spend their time here. We always like exploring different area/countries, however this is one that we would return to in the future.

Ocean Eden Bay: Loved our vacay!

We enjoyed everything about the resort. Staff are super friendly, helpful and really go out of their way to make sure that you have a wonderful stay. Great variety of food & entertainment. Beds are comfortable and rooms are cleaned and stocked daily. Pool and lazy river are cool, but refreshing. The beach is definitely small, and quite rocky. We couldn’t really lounge there because it was windy everyday. Not sure if that’s the norm. The only suggestion I have is that they stop, or at least cut b [... read more]ack on the games and chatter around the pool all afternoon. It becomes annoying. Just play reggae music, relaxing music, or even have quiet time.

Riu Ocho Rios: Pleasantly surprised

My experience at the Riu (Ochi Rios) was amazing. The staff were wonderful, the food was awesome and the cleanliness was top notch (staff was CONSTANTLY cleaning). We were at this resort for Super-bowl Sunday and what an event they gave us .. Thank you to all the staff for making this an awesome event. My ONLY suggestion would be to have the seaweed cleaned up a little better on the beach.

Riu Palace Aquarelle: Beautiful resort!

This is such a beautiful resort, the grounds and views are breathtaking. Our room was beautiful, we had a great view of the ocean. Bathroom was fully stocked with everything you need, including full size shampoo and conditioner, body soap and lotion. The mini fridge was restocked daily. The TV was a little confusing to use. The house keeping was fabulous. She even made us a towel swan. Room severice was great, i do wish they offered coffee after 10:30 am though. The entertainment was out of this [... read more] world. They work hard and put so much effort into a perfect performance. They even have thier very own Mrs. Rachel lol Riuland. We played bingo every night. The host the first few days was absolutely hilarious. The waiters/servers were friendly. I did find some of them to be tip hungry but that was only a few of them. The bartenders were great and made amazing drinks. They are definitely not shy with the alcohol haha. The buffet was absolutely amazing. They definitely know how to cook, with new varietals everyday. I did find booking with the restaurants a bit hard as they open reservations at midnight the day before. I managed to get a booking at the steakhouse but I never received an email confirmation therefore we weren't able to go. The next day I got a survey asking how the dinner was, so I clearly booked it. The pools were nice but cold, not heated at all. It didn't help that we went the week of the cold front and it was already cold outside so getting into the pool was hard already. They play lots of games for adults and kids to. The beach was beautiful. There was lots of seaweed when we arrived but the next day the workers were out at 5 am cleaning it up. They do this daily, and the beach looks beautiful all day. The water was super warm. I do suggest wearing water shoes as there are some rocks that get washed up. The only thing I can complain about was the weather and because of the weather we were kinda bored at times because again we couldn't bring ourselves to tan on the beach or swim in the pool or use the water slides as it was way to cold outside and in the pools. We will Definitely be returning and I will definitely recommend this resort to everyone I know. 5 stars hands down

Iberostar Waves Rose Hall Beach: Mixed review

Just returned from 7 night stay at Iberostar waves beach resort. 2 grandparents, adult daughter and grand child. Greeted by concierge asked to return later to hear about resort and wait for room at 3. Concierge started calling wanting us to attend selection suites next door for breakfast and to see what they have to offer. Room was nice. Elevators not always working and we had to walk up and down stairs way too many times. Stairwells very dark. When it rained the halls and stairwell were all  [... read more]wet. Our room was very clean, beautiful view and balcony. One bed was in deplorable condition. There were no mid support feet on both sides. The mattress felt like broken springs. Felt like I was falling out. Like a hammock. I reported 4 times to concierge and each time she would say she reported it and it would be looked after. I got the feeling they were well aware of it. Room 1136. We suffered with the bed for the entire stay. My spouse has 2 herniated disc's and bone cancer. I tried sleeping in the other bed with daughter and grandchild 3 nights. This was a very big turn off regarding this resort. The entertainment staff were great. The buffet was great and so was the staff. Italian restaurant wasn't worth visiting. Same food in buffet. The weather was not in our control and was very terrible so we didn't actually get to enjoy the resort as we should have, especially the beach. This was a cold front and we had high winds and cold weather with a lot of sea weed. We didn't appreciate the breakfast next door. It was a big sales pitch to buy into their Star membership program. They were herding people from room to room and desk to desk. That was a turn off. We did have a pretty good time considering all factors, but I doubt we would return again.

Ocean Coral Spring: The Staff are what made our trip

This resort is a small, friendly spot. The staff went above and beyond to ensure our stay was great. The pools are clean and well maintained and they do their best to keep the beach clean. We did not spend much time at the beach because it was small and shallow but it would be great for kids.

Riu Palace Aquarelle: Not quite a palace but great

The hotel was very clean and very large. The rooms were exceptional and we had a wonderful view of the pools and the oceans. The food was great at the buffet and at the specialty restaurants, although we did get to try only 2 because of the app which did not work all the time but we did eat a lot.any way, so it was not missed. Entertainment staff tried their best during bad weather, to provide indoor entertainment during the day.. We were happy about that.

Grand Palladium Lady Hamilton: Less Than Promised

Ground were beautiful despite the recent hurricane. Most employees were great and those that were not are obviously only attending to those people who were handing out large amounts of tips. Office staff is deplorable, tried to soak us for $750.00 vendor fee when we asked for a local tattoo artist to come and provide us with a tattoo. This was our second time in 3 years coming to this resort and it has gone way down hill. We would not recommend it to anyone. Pool should be shutdown, it is not fi [... read more]ltering the water properly and is very cold! Ocean was warmer that the pool and beach was spotless and amazing. Food was great at the Steak House, Italian and Poseidon, Buffet's were good but very repetitive. Entertainment was too short and catered to specific groups of people. Really quite boring!

Riu Montego Bay: Just OK

The good. Resort is nice and clean. Service was great everywhere. Food was good The bad. Pools did not match pictures at all. They were small and most likely full of urine. Beach looks ok but water is mostly gross and ocean floor mushy.

Iberostar Selection Rose Hall Suites: Warm reception

This was our first time in Jamaica but won’t be our last The resort was very clean, well maintained and there was very little noticeable remaining damage from the hurricane. The food was very good and the staff was over the top friendly and helpful.

Riu Ocho Rios: Wonderful resort!

We went for a nice relaxing vacation and that is what we had. The beach was wonderful and there was no shortage of chairs. The resort is very large and spread out. Food was good, not outstanding, but good. Rooms were very clean and comfortable. Staff were amazing! Always pleasant and welcoming. Would recommend!

Riu Reggae: Great time

Had a great time here. The weather wasn't stellar, however I met lots of interesting people. It's popular with the English. Some of the food was really good. i. e. Jerk chicken on the beach. The à la cartes had some element of buffet in it. Salad bar, desert... The resort is on the smaller side. Close to the airport. The entertainment was hit and miss. I was shortchanged on my trip due to my flight being canceled and missing out on three nights. I hope some sort of compensation is to follow.

Grand Palladium Lady Hamilton: Would not go back

The Resort is beautiful. The main buildings and pool are all very nice. The beach on the Jamaica side is not very nice; but the Lady Hamilton side is very nice. For us, the Resort is way too spread out. Too far to walk from the Villa to the main building. We had to rely on the shuttle every time; and even standing waiting on the shuttle was hard on us. The food in the buffets was not very good. Very repetitive and not very hot at all. We enjoyed the Italian restaurant - food was good but again,  [... read more]not hot.

Riu Ocho Rios: Ok resort

Great room, small beach with no palapas. No chairs available after 10am on the beach. No drink service on the beach. Lots of people, not a lot of space. Lots of people smoking everywhere (cigarettes and other herbs…) Service with a smile was a rarety… Food was good but no scramble eggs pass 9am and buffet is small for the amount of people at the time at the resort. Restaurants were good and portion very generous. Drinks were good with lots of options but wait at the bars is too long (all of them [... read more]!) Would recommend this hotel but with several caveats…

Ocean Eden Bay: ***** amazing resort *****

Absolutely fantastic stay! From the moment we arrived, the staff were warm, professional, and incredibly helpful. The room was spotless, beautifully designed, and very comfortable, with attention to every little detail. The location was perfect, making it easy to get around, and the amenities exceeded expectations. Breakfast was delicious and well presented, and overall the atmosphere was relaxing and welcoming. I would 100% stay here again and highly recommend this hotel to anyone looking for c [... read more]omfort, quality, and great service.

Grand Palladium Lady Hamilton: Very responsive staff!

I have never stayed at a resort with such genuinely helpful staff. They were always happy to assist and greeted us with a smile. Any issue that arose—and there were very few—was resolved quickly and without hesitation. The Grand Palladium also boasts the longest pool I have ever seen. I snorkelled every day, and each time I was happy to see a variety of different and unusual fish.

Riu Palace Jamaica: Another great Riu holiday

Another great holiday at the Riu palace Montego Bay. Nothing to complain about here.great food service and value for money. The resort is spotless and the staff can’t do enough for you. Would recommend this resort and will return for another holiday.

Ocean Coral Spring: Awesome Resort

Very large resort, huge pool, multiple different restaurants and bars, with lots of different food choices, and styles, well prepared. Loved Sakura, the Japanese restaurant. Everywhere was spotlessly clean and well cared for. Lots of staff, friendly and hardworking. Caters to family groups on one side, and adults only on the other side, with 2 beach areas, some coral on the one side, but beach clean and raked every day. All in all, a great place, would give it a 4.5 out of 5. Could have exoress [... read more]o every morning at 8 am with a view on the hill of the pool and ocean. Well done!