Warwick Paradise Island: Resort, staff and food were all amazing
Rooms were very clean, bed was very comfortable, washrooms a little small but all in all the resort, the food, the people were all very friendly. Staff made you feel welcomed and important each and every day, always asking how everything is and if everything is good. Location was central to walking distance to Cabbage beach and to the Atlantis, they also provide a shuttle free of charge. We were very happy with our stay, just wish there was a beach and not just the marina but otherwise very go[... read more]od relaxing vacation. We didnt realize when we booked it was still spring break in some US States, so the price was much more than it is now, had we known, we would have booked a little later and saved some money. Not sure why they have to hike the fees for spring break when its an all adult resort?
The buffet was great food plus the Ala cart food was not bad Mexican food needs improvement!
The lobby requires more bar staff to cater the lines after the shows in the evenings. The shows were the best
Staff at the front guest service were lovely (Amy) sweetheart .
Omar is the manager takes care of you very well
!snack bar was good, but the drinks services needs to be faster . Security on the beach is extremely well taken care of . This beach is so safe you can walk for miles . Very s[... read more]afe
Just the bathroom needs painting and repairs and you con hear next door bedroom. That’s bad
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Bobh3 -
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Viva Wyndham Fortuna Beach: Nice place, but busy for small resort
Rooms were clean, food amazing, people great, nice beaches. Lots of pluses. Downside, it is a cruise ship destination location. Bus full every second day, 30 min line ups to get a drink, way to many people added for size of resort. We had school days show up. could not get near pool or beach bar the entire day. Everyone has a right to be there, but completely overwhelmed everyone there. Even security walked away saying lots of problems but can’t do anything.
So nice place, great staff, bu[... read more]t 5 of our 7 days were standing in lines to get anything.
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Stephanie -
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Viva Wyndham Fortuna Beach: Amazing beach
Nice resort,beautiful beach. The resort could of been a bit more organized. The menu could of had more variety in foods and assorted fruits. I still had an amazing experience and enjoyed my time there regardless those minor issues. I would still recommend this resort.
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True -
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Viva Wyndham Fortuna Beach: Amazing checks all the boxes
I am always on the hunt for a great resort for a great price ! I have to say we would come back here in a heartbeat . I brought my husband and 2 grown daughters and we all loved it . The lobby is underwhelming but don’t judge a book by its cover. Money well invested in amazing pool furniture and tucci umbrellas non the less and plenty of chairs for everyone , no need to get up at the crack of dawn and stake out your property if you know what I mean . Always plenty of good food morning noon an[... read more]d night and very friendly staff as well ! Short lines for fabulous cocktails and the barista , Sonja always had a smile and so pleasant as were all the bartenders and the activity directors were fabulous ! My family loved the nightly entertainment . The beach was amazing and great for walking . Nice rooms , cotton sheets and comfortable beds . We don’t like to go back to the same place twice but hands down we would come back to viva Wyndham in a heart beat ! Short flight from Toronto and a great price , what on earth more could one ask for .
Thank you thank to all the staff who made our trip so enjoyable , go tell your bosses you need a raise!
I feel beyond blessed and grateful to have experienced such a wonderful trip with my beautiful family ! Just book it I’ve done all the searching for you !
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Private -
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Viva Wyndham Fortuna Beach: Great Resort
Food phenomenal,grounds clean, staff excellent, activities well organized (Amy Army) staff very talented evening shows spectacular. A La carte restaurants were excellent. Pool side activities were fun with a good variety for every age group. Bedrooms were fine. Bufffet area clean and well presented.
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Private -
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Sandals Royal Bahamian: Amazing Resort
The hotel was beautiful and well kept. Easy access to restaurants, beach, bars, pools. Very well balanced between the 2 towers. Restaurants were amazing.
The staff was extremely friendly and helpful and would always say hello when you passed them anywhere on the resort. They were determined to make your stay perfect! Can't say enough about this place. Only complaint is that our room was in the West tower and we expected a room facing the pool or tropical garden and it faced the public a[... read more]ccess to the beach and a parking lot. First time to the Caribbean and won't be the last to the Bahamas. It was a very clean resort! Didn't really notice any particular Covid protocols other than the cleanliness.
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Issy123 -
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Lighthouse Pointe at Grand Lucayan: Never again Resort
Did not have my reservations when we arrived waited 3 hours. Given the wrong room and then they moved us to a dump of a room with no hot water for 2 days. Hotel manager just rude. Dinning area food on the floor for days and I had to ask them to clean it up as the ants were climbing on my feet and legs. Never again would I stay there.
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Private -
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Viva Wyndham Fortuna Beach: Ok resort
Hotel is 3.5 star so you get what you pay for. Nowaiters on beach or pool area and only 2 bars with cruise people coming in every day so long lines for a drink then no tables to set things on. Hot tub very gross, ocean very rocky. Entertainment is superb, great shows, lots of activities. Food is good but repetitive in buffet
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Mkelling -
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Viva Wyndham Fortuna Beach: Pleasant stay
It's an older resort,only issue for us was no hot water the first few days.everyone friendly and helpful .food was good, really nice beach but not great for snorkeling. Ac in room worked well.less than three hour flight from Toronto was a bonus.whole island felt very safe.
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Private -
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Warwick Paradise Island: Not worth the price… infection control concerns
We enjoyed our stay in the Bahamas, but for the price we paid the service we received was definitely below our expectations. The rooms were okay, but nothing special. Most of the staff were at least friendly, however we had a few issues. One bartender tried to give me a dirty cup that was just used by another customer after dunking it into soapy water and rinsing it off, no attempt whatsoever to actually wash the cup and when I asked if he could clean it properly the other bartender and him both[... read more] argued and told me it was cleaned. I explained how I disagreed and then the bartender proceeded to avoid me until I tipped him and apologized for upsetting him, since this was the only place to get anything to drink, I had no choice. They only had 1 bar open to get drinks throughout the day alcohol or nonalcoholic. The service was slow especially with only 1 place to get beverages. The pizzeria by pool was amazing, the staff were so friendly. The restaurants offered good portions, and decent food.
We also had some towels in our room that were stained so when we asked the housekeepers for new ones, the grabbed from a pile of dirty ones and opened one, examined it, then handed it to my husband… needless to say we did not use it.
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Private -
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Viva Wyndham Fortuna Beach: Great option for budget holiday
I read so many horrible reviews of this resort that I was a bit nervous about coming. We were pleasantly surprised though. The resort, food, pool were solid. The drinks were strong. The coffee bar served great coffee. The beach is beautiful. I mean, it's the Bahamas! The Bahamians were so nice too. Really, you get what you pay for. This is a very economical way to see a beautiful part of the world. Yes the hotel is a bit tired. (You can really hear your neighbours.) But it was fine. We liked tha[... read more]t the resort did not feel big or crowded. I appreciated that we were in a quieter room as there's partying long into the night and we're not into that. Either we were lucky, other guests were unlucky, or some people have unrealistic expectations.
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Private -
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Viva Wyndham Fortuna Beach: Awesome family vacation
A great family resort with lots of activities. Friendly staff and amazing entertainers. Although the rooms were dated, the views from the ocean view rooms were worth the upgrade. With all the activities to do, little time was spent in the room. The beach is clean with lots of loungers and very private. Had a fantastic trip and would love to go back in the future.
The Good:
Relatively clean resort overall.
Friendly Staff, they were always accommodating to our little kids, bringing out yogurt during lunch/dinner when there was none.
Nice gardens and vegetation.
The pool is surprisingly big.
Who has a trapeze? Viva Wyndham Fortuna Beach does! So much fun. Same with all the free water sport equipment.
The beach is quite beautiful. If you like to snorkel, there are some coral reefs about 200 metres out into the ocean directly in front of th[... read more]e snack bar, where they serve great burgers from 11-6.
Opportunities for improvement:
Offer more variety at the buffet, and keep up with demand as there are a lot of empty food trays on changeover days. You could see that the staff was struggling to keep up with the needs of all the patrons when the resort was either close to capacity, or recently had a changeover.
Stay on top of important safety measures, we stayed in the 1200's and there were at least three evenings when we stepped out of our room and the lighting was not on. It felt quite dangerous to walk around in the dark with our rambunctious 4 year old and 2 year old plus a stroller in tow. We were on the second level, neither the balconies or the stairs were lit up. There are no elevators to the second floor in any of the buildings, stairs are the only option
Be better at keeping the kids pool clean, there were multiple days where we had to either clean it ourselves or ask the front desk to get a maintenance person out to clean it.
Some of the railing pieces in the room of our balcony were missing, and there were multiple rusty sharp nails exposed everywhere, which were a big hazard for our kids.
Honesty is the best policy, on Tuesday we booked a Sunwing excursion of the island for Thursday in Jeeps. We were very excited about it. They knew we had a 4 year old, 2 year old and 1.5 year old in our group when booking. On the morning of the trip we were asked "did you bring carseats for your kids?" obviously we didn't and nothing was said about that during the booking. They proceeded to tell us they tried calling us, but since they had our room number wrong they couldn't get in touch with us. I didn't believe them as the other couple in our group had the 1.5 year old and their room number was taken down correctly. Why didn’t they try calling them?! Makes no sense! We were all quite disappointed initially, but then ended up making the best of it. We decided to trek it to the Banana Bay bar via a 20 minute walk along the beach. We highly recommend the food and walking the sandbar there at low tide!
Despite all the opportunities for improvement, it was a good experience. It was fairly apparent that multiple things were being overlooked, and that they were understaffed on busy days. As long as you’re okay with those things, this place strikes a good balance between value, location, and comfort.
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Givethemloveblog -
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Lighthouse Pointe at Grand Lucayan: We love lighthouse pointe!
Travelling with toddler was perfect at this resort! He learned to swim in their beautiful infinity pool, beaches were pristine and spacious! Can’t wait to go back and enjoy more of these hotel ammenties!! We wish we could’ve stayed longer! Amazing vacation! Thank you!!
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Private -
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Warwick Paradise Island: Mini Resort
The resort is really small and a bit old, most of the facilities in the room aren't working but minimal, food is okay good amount of varieties. In all was okay. Some of the staf ar friendly the ones in the chickeria grill are a bit rude.
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Gary Fertile -
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Viva Wyndham Fortuna Beach: What a Dump
I wouldn’t go back to this place if it was free. Hot food served cold buffet. Refrigerator cold burgers dogs and fries at the beach. No pool heater. Pool was so cold not one person was seen in it for the 8 days we were there other than people in full body wetsuits for scuba refreshers. I know because I was one of them and it was still freezing. AC was as loud as a freight train when it came on. Room was either sweltering hot or frigid. No way to moderate the temperature. Toilette ran for 6 day[... read more]s straight till they finally sent someone to fix it. I had to flush it by taking the back off and pulling the plug. Closet door kept sticking and eventually fell off the track on my foot. It remained up against a wall beside a bed for days too. Only when the batteries for the fire alarm died did they finally come to fix everything on the day before we left. Of the 3 ala carte restaurants, the Italian one had good food, warm at least, and good service but the portions were so small we saw people from 9 of the 10 tables being served when we were there back in the buffet immediately afterwards, (the Caesar salad was tasty but would have easily fit into a tea cup) the second restaurant made us wait 50 minutes for the appetizers, we were told they were backed up. There we’re 5 tables occupied at the time. The last restaurant brought me salmon when I ordered the steak. Rust covered metal drain in the shower. Decapitated archery equipment that all but one bow though unraveling and loose parts were unsafe. Foosball tables. One with mechanical defects so unusable and no available balls for 6 of the 8 days we were there. 2 of the 8 bicycles had inflated tires, seats that didn’t spin and teeter up and down and chain sprockets and axles working well enough to effectively break when needed. I could go one forever. Most of the staff who not working in the lobby were respectful and friendly. (Unless they were men. The 3 men we interacted with in the lobby were polite, professional and were exceptionally good at their jobs) The gym was impressive though. Especially for this place, a place that seems to have been abandoned by any acceptable level of management. I’ve been traveling 2 to 3 times every year for more than 50 years now and this place just took first in the worst category.
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Private -
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Viva Wyndham Fortuna Beach: Relaxing Time!
If you are looking for a relaxing vacation at a very cheap price then Viva Wyndham Fortuna Beach Resort is for you. Its clean and on a beautiful beach, however, the resort is old, in need of many repairs and improvements and the food is just ok. We found in the buffet restaurant that trays of various foods went empty for long periods of time before they were replaced. The staff were in slow motion most of the time. We got very little maid service, for example, the maid took off the empty toilet [... read more]roll but didn't replace it with a new roll of toilet paper, just left it empty, we had to request big towels for showering, we were only given a face cloth and some hand towels to start. The maid never replaced the coffee and tea in our room so we were only able to use the coffee maker the first morning. My bed made lots of noises every time I rolled over and our toilet was like riding a roller coaster because it moved quite a bit. As for beach towels, we were asked not to turn in our wet towels for clean ones as they ran out of towels a few times during our week and sadly the pool was only vacuumed once during our stay; lots of bugs and pieces of palm trees were in the water as well a body oils. Check-in was a joke and probably a good indicator as to how our week would go, as we stood in line outside the airport to get on a bus, but were held up as they checked off each person's name on a list, then upon arrival at the hotel, we were asked to line up again to get our all inclusive bands and then told to come back in about two hours for a meeting and then to line up again an hour later to get our keys, which could have been done all at the same time. There were lineups for the bars every day and evenings. The activities staff were definitely the most friendly. And lastly, everything is spread out, it is a large resort, so if you don't mind walking or climbing stairs, no elevators, you are good to go. As I said, if you want a cheap vacation to relax, it might be for you. The hotel is currently working on some improvements so maybe by next winter things will be better. The Wyndham hotel chain usually stands for good quality.
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Popeye -
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Viva Wyndham Fortuna Beach: Recommended
Bahamas itself, had a lovely week although, I wouldn't go in January again as it was very windy. The water was exceptional, like glass. So clear and clean. Sad to see still so much devastation from hurricane 4 years ago on the island itself but a site to see. Sunquest representative for the coaches to the hotel, we called 'Grandpa' was a fantastic welcome from a lovely man and put us all at ease quickly, especially the young children.
Hotel - rooms were clean and comfortable - cleaning lad[... read more]ies and majority of staff were very friendly and some just exceptional. Activities - canoe's, stand up surf boards and kayaks included was great, as well as the tennis, archery and gym. Hotel pool was too cold for me but others did enjoy but it certainly wasnt full.
Food was, for the most part, very good. We certainly didn't go hungry. I will say as a comparison, I enjoyed food more than some higher rated hotels on other tropical travel destinations.
Entertainment was fantasic but very late. Kids show 9:00 and adult show 9:30. Entertainers ensured guests were having a great time till the night, sometimes late late night, ended. 5* for them 100%.
Only complaints: 2 bottles of water in the room the whole stay but there are stations to get water but have to walk to main area. To buy water was expensive. Maybe at least stocking fridge with pop/juice for the kids and provide a big bottle to fill with water so as not to take a long walk to refill one little glass. But, considering rating understand this is normal...... but customer service goes a long way. Room keycards more often than not did not work. Very inconvenient. Very long lines to get a drink unless you are VIP. You can wait up to and more than 1/2 hour to get a drink.... order 2 or 3 at a time for yourself.
I would go again in a heartbeat just to walk along that beautiful crystal clear beach.
Not really necessary to leave the hotel unless off weather days. No bargains really outside of the resort and excursions are .... same ol same and not the cheapest. Unless swimming with pigs is your cup of tea but remember, they poop in the water... LOL
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Ivona -
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Pelican Bay: Beautiful hotel
We loved the location, near the market place with restaurants and souvenirs. We appreciated so much the complementary boat transports to the beach. The restaurant for breakfast was amazing, clean, beautiful. We really felt as in 4 star hotel. The things we did not like, but not necessarily due to hotel management: no ATM and not all Canadian cards accepted, so it was rather difficult and unsafe to pay everything in cash.