Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(873 Reviews)

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Private  - 

Verified Purchaser

Blue Diamond Luxury Boutique Hotel: Great value!

While some criticize this resort because of a little "wear and tear", you'll be hard pressed to find better value. This is the second time we've stayed here and I'd happily go back again. If you're looking for salsa lessons or volleyball, this isn't the place for you. If you're content to chill by the pool and be well served and fed, you'll have a very enjoyable time. I hope they don't change a thing because I like this resort just the way it is.

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Private  - 

Verified Purchaser

Blue Bay Villas Doradas: Blue Bay Serenity

We just returned home from a 2 week stay at Blue Bay Villas. We had a lovely time at this all adult resort. We have travelled throughout the caribbean and what makes this resort unique and memorable are the people they employ. They were very gracious and kind! We could tell how much they really enjoyed their work and the guests. They are all very hard workers! We especially wanted to thank Elvin, Balentina, Antonio, Anyelina, Indhiana, Yajara. Empress and Yuliana, Pablo and Molo. These ind [... read more]

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Mon D  - 

Verified Purchaser

Blue Bay Grand Esmeralda: A 3 stars place with 5 stars employees

The resort property needs some TLC. The pool near the beach was not well maintained. But the employees are caring and very welcoming. If service is important to you, that’s the place. Provided red wine was undrinkable so we ordered red wine a la carte. Mixed drinks were good most of the time.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Not great

Rooms not good Mosquitos in room had to asked to be moved Air conditioning not great Not near enough beach or Pool chairs Beach worse one I seen and we travel quite a bit Restaurants not open certain nights Italian restaurant horrible

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Terrible Resort

Very disappointing experience. The staff at the checkin counter did not care about the customer experience and were very entitled to say “this is what you get”. The concierge was not helpful at all. The check-in was delayed by 1.75 hrs and the room was smelling sewer with little black flies all over. We had cockroaches in the night. The vacation spirit was ruined by the staff we encountered and the smelly room. The restaurant staff were good and courteous; pool was ok; unclean beach.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: You get what you pay for

This resort was generally ok- decent for what we paid. The food was great and the pools were beautiful. But the beach is unswimmable due to being so muddy rather than sandy. Also the rooms smelled quite musty the whole time. Also when I went to check out the person at the front desk told me that because I had lost my one room key I had to pay 30$ US, which I later found out was not true and I’m assuming he just pocketed that money. Very disappointing.

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Not great

Grounds were nice pools good our room was terrible flood from AC unit fan and Ac not working moved rooms next day didn’t want to move at 3 in the morning. Food was nice until I got diarrhea 3rd day then food wasn’t so good beach couldn’t swim seaweed and black water . Bad experience

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Mexico 2024

Pros: - great staff - 30 mins from airport - well maintained rooms/property - pools were great - shuttle services - warm weather - shows at night were entertaining Cons: - big resort, lots of walking - food was ok - wifi was awful - not so family oriented resort (other vacationers looked at us like differently with a toddler) - asked to have a room directly beside other family members which they couldn’t do - beach barely got used from what we noticed by others Unfortunate [... read more]

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Private  - 

Verified Purchaser

Blue Bay Villas Doradas: Fantastic Time!

Preface: This is mine and my partners 1st all inclusive experience. Resort was awesome, great pools, amazing beach, good food, friendly staff. Rooms were dated but met our needs and were fine. We wernt there to be stuck in our rooms anyways. It was a mature resort, I would say we were on the younger side as an early 30 year old. Everyone that was there was respectful and nice. We met many people who were repeat traveller's to this particular resort, one couple as many as 8 times.  [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Fairly good resort

The resort was great, the wildlife and lush green nature surrounding the resort was unreal. We did enjoy our vacation, the rooms were ok , but could be a bit more satisfying.. but beds were small. Two double beds are not suitable , they have to be queen at least. That was the biggest downside. The food was great, staff were very friendly and helpful. And I wish the resort was a bit smaller overall.. haha.. some days we ended up walking a lot. But overall we loved our stay. Oh they could have mor [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Great resort

Clean , quiet rooms . my ac worked great that was my saviour when I needed to cool down . Food was great . They were always a help getting a taxi to town or finding destinations for me . Building is older but it’s clean and well taken care of .

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Private  - 

Verified Purchaser

Blue Bay Villas Doradas: Great Resort

This hotel does need a few upgrades, but overall we loved it. It is a small Adults Only resort, well maintained, friendly staff, the food was amazing as well. The beach was busy, and chairs all packed in pretty snug as they had cabannas and loungers. Overall I would definetely go back and we heard that there are going to be upgrades done during the slow season (July to November). Cheers

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T.K.  - 

Verified Purchaser

Blue Bay Villas Doradas: 3 star

Once would have been a great resort,,nice size and nice layout, food was good,,service was ok. Our room was Poor, old and in bad need up updates.No hot water in shower,,,ceiling leaked water through the pot lights, no working smoke alarm in room, took cover off to check for wires or batteries,,it had neither...cover hadnt been taken off in years judging by the dust collection. Fire prevention officers/departments need to make more visits to resorts like this The whole resort in general needed [... read more]

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Private  - 

Verified Purchaser

Blue Bay Villas Doradas: Not my fav

The staff was very friendly and the hotel room was clean. However the coffee pot was dirty looking the plastic was peeling off inside the pot. I had the front desk replace it but it was just as bad. Water bottles were very minimal and scarce. No access to ice for the room or clean water to brush your teeth and drink. The room was initially stocked w 2 small water bottles and access to more took effort. The air worked well in my room but I woke up incredibly dry mouth. The bed was extremely stiff [... read more]

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Goog  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Enjoyed our stay

The blue bay is beautiful. It seems like and wcoresort with its " jungles" and waterways everywhere. The staff is very friendly and helpful. They enhance your stay. They are quick to accommodate you and ever pleasant. The food is easily the best we've ever experienced on resorts. They do not run short and there is a good variety. We so enjoyed the buffet that we didn't even try the a la Cartes. Also, they mix great drinks! The downfall is the beach; it is nice, but the water off of it  [... read more]

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Kunwar  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Value for Money

What worked well 1). Food options are good with variety of meals & food items. We found buffet better than dinner restaurants 2). Resort is big hence be ready to walk or use resort rides 3). Drinks are fine but not great but many options available 4). Pools are big and clean 5). Overall service is good, staff is respectable with courtesy What Didn't work well 1). Rooms aren't new, you can see mold on roof/wall or in bathroom mirror, smoking stink , some may have lizards 2). Bad [... read more]

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Private  - 

Verified Purchaser

Blue Bay Villas Doradas: Good recommendation

We were at Blue Bay Doradas for 2 weeks in March 2024. The grounds, lobby, pools, dining area etc are well kept, however, the rooms are somewhat dated but clean. Food in the buffet, beach snack bar and specialty restaurants was good. Buffet, lobby, bar activity staff were friendly and attentive to guests. Room staff were not as attentive as at times did not leave towels, soap, coffee etc. but these things were provided when we called the front desk. This is an adult only facility but unfortun [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Rooms and beach not great!

10 days in Mexico. No sleep for first 3 nights, European spring break so Spanish students partying, fighting & slamming doors all night. Changed to a different building, 2nd room was mouldy smelling, likely due to leak from upstairs shower when used, and my husband has asthma. Air conditioner quit 2 nights in a row and he couldn't breathe, so moved to a 3rd room for the last few nights.First and 3rd rooms had only a few news channels in English. Mouldy room had upgraded cable tv, including Disne [... read more]

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Rose  - 

Verified Purchaser

Blue Bay Villas Doradas: No inpressed

First thoughts when arriving was good your staff at the front desk was very friendly. I requested a first floor room because of med issues and was l place in a second floor room no furniture no hair dryer soon of the wall sockets didn't work. Then had to pack up and bring everything down at 12 and store my luggage till 2 and then go back to see if they had a room on the ground floor.we got the a new room with furniture and a hairdryer and the refrigerator didn't work . One day on cleaning our ro [... read more]

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Private  - 

Verified Purchaser

Blue Bay Grand Esmeralda: Nice holiday.

Service staff are excellent. Grounds are well kept. Food and drinks were good. Pools are fine, but forget about the ocean as the water is dirty. As usual, not enough beach lounges and evening entertainment is way too loud for conversation. Service carts pass every few minutes, so transportation around the resort is great. Rooms need some upkeep which is typical for the caribbean. Love all the wildlife wandering on the grounds!

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