Riu Palace Antillas: great resort

the staff were lovely, food amazing, the pools lacked shade and chair space the evening entertainment was disappointing, 1. same two employees and no big shows, and 2. we are old. it was overwhelming loud in the room so we left. we would stay again

Riu Palace Antillas: Amazing, Clean Resort

Hotel was beautiful, helpful staff, food was incredible, lots of variety, very safe and friendly environment, fabulous beach ! Offering lots of excursions. Would absolutely recommend this resort to Family & Friends.

Riu Dunamar: Riu Dunamar resorth

Everything was very nice we enjoined our self and I recommending to any body because it is a beautiful place and the service is good service and that that food was good to and the staff was very pleasant

Riu Emerald Bay: I could recommend and could be back

Riu Emerald Bay was honestly beautiful, The food was awesome, The staff was was incredible, The rooms and view spectacular. However some improvements would be welcome; * The pools were often dirty and full of bugs due to low water levels the pool skimmers weren't being reached. * The beaches were beautiful and clean however from 2:30pm-6pm it was impossible to be on the beach due to loud mariachi bands playing over each other much too close to the chairs this was a common complaint tha [... read more]t anyone i met had. Over all me and my partner really enjoyed our stay for our week stay.

Riu Palace Baja California: AWESOME RESORT

This resort is perfect for couples. It’s adults only. We had a weeklong getaway there and just had an awesome time. The place is super spotless clean they are constantly cleaning and shining and just always on top of everything that way the food was awesome. The buffet was in my eyes probably better than any buffet I’ve ever been to on a cruise ship and they have 5 specialty restaurants and you did not need reservations for any of them. The food at all those restaurants was awesome. The only thi [... read more]ng is we go to bed pretty early at night and our room was a little too close to the stage area where the shows happen at night but by 10:30 in the evening they were usually all done and it was quiet, so my suggestion would be if you’d like to go to bed early get a room far away from the stage. We just got out of there in time as the spring breakers were starting to come in lots of them at the Santa Fe

Riu Latino: Viva Riu Latino!

The hotel cleanliness was immaculate and the condition of the hotel excellent. The grounds were spotless and all the staff (maintenance, entertainment, bar, cleaning, front desk, retail) were very friendly and welcoming. This hotel exceeded expectations. The food was very good with a ton of variety. The Riu party offsite was quite the experience. Our family thoroughly enjoyed our first time at the Riu!

Riu Guanacaste: Great Resort

The Riu Guanacaste Resort was amazing. Larger resort than what we are used to. For the number of rooms/people it never felt over crowded. The Liberia buffet and the American Country bar were our favourite spots to eat. Lita at the American country bar was amazing. She always greeted us with a smile and called us by name. Made an amazing special!!! We spent most of our days on the beach. Sand was dark and hot!! Hit the pool on a couple of occasions when the wind picked up on the beach. Walk [... read more]ed along the beach to the west and fed the white faced Monkeys in the trees and got a drink at the Monkey Bar (highly recommended) Make sure you try an excursion or two. We did the Diamante Eco Park Adventure - superman zip line and animal sanctuary. Totally awesome!!!

Riu Vallarta: Barely Okay Stay

This was our first trip to Mexico and we booked 3 weeks, paying a premium for a top hotel. The only good thing I can say is that the weather is incredible - blue skies and 29-31C every day. Room was bad, ended up paying another $750 CAD for an upgrade after a 4 day wait. (This must be a common practice because they have an actual "Upgrade Your Room" Desk for a fee.) Pools are overcrowded with people reserving chairs well before 7am even though they say this is not allowed. After the first week,  [... read more]the whole El Mencho Cartel thing happened but we felt safe. Then the hotel started closing all A La Cartes except 1 so your meal options were limited to the Buffet or the 1 restaurant that you cannot reserve in advance so good luck getting in. FYI - most of the A La Cartes are also buffets. In my opinion, the food options are terrible. You're not going to starve but the options rarely change so it's the same thing day after day after day - it gets old fast. The hotel moved us again to completely close the North Wing of the hotel because of cancellations, etc. so 3 rooms in 3 weeks. There was no pool/beach bar service and the drinks were just okay - bitter vodka, probably low-end quality for sure. There is a sign in the room that says they restock the minibar/coffee/waters every 2nd day but we had to call down at least 4 times because they were not replenished. We booked one excursion in the hotel with Sunwing (Rhythm of the Night) - we were not told we had 2 options (evening/night shows) so we were booked on the night show where the show was first and dinner was served at 10:30pm. We had to take a taxi to/from the marina ourselves (more $). The boat brought us back to the marina just after midnight where NO transportation was waiting to take any of us back to our hotels. One person managed to find a taxi, and luckily for us that driver called a bunch of his counterparts for the rest of us- otherwise, I'm not sure what we would have done. The nightly hotel entertainment was just bad and depending on where your room is, you can't get away from it. It repeats every week, so if you're there for 3 weeks, you're going to see the same things 3 different times. You can walk for miles on the beaches which is nice, but there are few shells, etc. to find (if that's your thing). Beach chairs are plentiful but side tables are not. Local bus service is available right outside the hotel, and takes you to Walmart where you can take a different local bus to the Malecon, etc. Or the bellhops can get you a cab from the hotel. I doubt this entire poor experience was a result of the cartel effect (which really lasted 2 days). This was our first vacation in 15 years and I was beyond disappointed. Overall, I felt ripped off, especially considering what we paid.

Riu Palace Cabo San Lucas: Returned after 15 years

We had not been to this resort for 15 years, the upkeep is outstanding, the employees are delightful. RIU should be ecstatic about how hard everyone here is working for them to keep this piece of paradise up to form.

Riu Palace Tropical Bay: Amazing resort!

This hotel was so nice, perfect size. The service was impeccable, the grounds were clean. There weren't any lines at the buffet or at the bars. They had turn down service. The beach was beautiful. The only complaint is the vendors on the beach. They are a bit annoying but respectful. The food was amazing.

Riu Palace Tropical Bay: Amazing resort!

This hotel was so nice, perfect size. The service was impeccable, the grounds were clean. There weren't any lines at the buffet or at the bars. They had turn down service. The beach was beautiful. The only complaint is the vendors on the beach. They are a bit annoying but respectful. The food was amazing.

Riu Republica: Great Vacation

We were over the moon about our vacation. Had a great time. The resort has something going on at all hours of the days. Room was always cleaned, food was great, beach was amazing! We had zero complaints the entire trip and were satisfied with our decision to choose this resort.

Riu Palace Cabo San Lucas: Fantastic resort

The views, the staff, the entertainment crew all made this a phenomenal vacation. The service was excellent and always friendly and kind. I had a great time with the Rui fun crew and met amazing people

Riu Dunamar: Beautiful Resort

The resort was beautifully kept. Rooms were very clean. Food was okay. Would have liked at least one quiet pool. Very convenient location to Cancun airport. Drinks were great. Shows were lame! That’s it ?

Riu Negril: Amazing vacation

We have been to this resort many times. The grounds are lovely and very well maintained. The resort has been fully renovated and the rooms and public areas are lovely. The staff are wonderful, with a special shoutout to Claudia and Kevin at the Sportsbar, they are friendly and so welcoming. The beach is lovely and I like that it spans the full length of the resort, unfortunately water is very weedy, but nature is what it is. The only addition I would suggest is another washroom facility closer t [... read more]o all the restaurants

Riu Guanacaste: Wonderful Renovation

We visited this resort last year and had such a good time we booked again this year. We travel 2-3 times per year and this was the first time we had returned to an all inclusive resort - it was that memorable. We were thrilled to see the upgrades and have not one single complaint to offer. We will be returning next winter.

Riu Dunamar: Would Recommend

Quite a large amount of sea weed at the beach area. Rooms were a little outdated for a 5 star resort. This resort is almost an hour outside of Cancun. We were pleased with the food, service and entertainment options. The app was handy to gather info as needed. Just outside of our room they were working on an electrical panel of some sort and was very loud. We decided to go sit out by the pool where they were also working on the outside of the building, it was so loud we couldn’t hear the [... read more] music. This continued for 3/7 days of our trip , possibly could have been done on the off season

Riu Dunamar: Resort for all ages

Riu Dunabar , was a bit farther than I hoped from the airport just due to the other drop offs for the hotels but once we arrived, we were impressed.The Riu lived up to. It’s high expectations regarding cleanliness, food, beach, and proximity and entertainment. Premium spirits and premium wines were not offered. However, their extensive selection of cocktails were more than sufficient. Always plenty to do for all ages, excursions were a touch costly in my opinion. Buffet for breakfast lunch and d [... read more]inner was extravagant à la carte restaurants were very good however, I would stay away from the streaks in Mexico. A very safe resort and a very good time in general. Service staff could’ve been a bit more friendly compared to other resorts, but I think trip Central for the recommendation.

Riu Palace Jamaica: Riu palace Montego Bay

It’s kinda out dated and the food is not hot otherwise it would be excellent . To be at the Riu palace now you must be come a elite member and that I should have been told before I booked online instead of finding out when I arrived there

Riu Ventura: A Great and Wonderful Resort

Polite and friendly staff. Resort is clean and well maintained. The food was very good and there is a great system to try other restaurants. I would like to say, if anyone could find a serious flaw at this resort, then the problem may be yours.