Our Verified Customer Rating 4.3

Our Verified Customer Rating 4.3

(191 Reviews)

review headshot

Laurie  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Beautiful Island, Resort is dated

The resort needs a facelift, the food was amazing and the staff are top notch. Kevin the bartender went out of his way to serve us. Melissa seating us every morning for breakfast was always cheerful. Beach not that great, better beaches around the island.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Maho Beach: Best Value!

We thoroughly enjoyed our vacation at Sonesta Maho Beach. Food and drinks were exceptional, great excursions, great service, airplanes were amazing to watch and the view was incredible. My only criticism would be they need to fill in the deep end of the pool to make the whole pool 5 Ft and move the volleyball net away from the bar.

Location
Value
Food
Beach
Rooms
Service
review headshot

Andrew S  - 

Verified Purchaser

Sonesta Maho Beach: Really Great Resort

Had an excellent week at the Sonesta Maho Beach Resort. The room was comfortable and the food was excellent. Ramone and Doris took care of us at the pool. The pool chairs could be much more comfortable as they have bars that dig into your back. Service at all of the a al carte restaurants was great but the buffet service left a lot to be desired. They management apologized for the weather in a letter to the guest which was unnecessary but very nice. I would recommend this resort to anyone w [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Donnie  - 

Verified Purchaser

Sonesta Maho Beach: Fantastic vacation

Hotel was clean, rooms spacious, food was amazing and refreshments cold and plentiful. Staff was pleasant and accommodating. Particularly Sharon and Nigel. Would recommend this resort to family and friends.

Location
Value
Food
Beach
Rooms
Service
review headshot

Scotty  - 

Verified Purchaser

Sonesta Maho Beach: Good Resort

Hotel was nice and clean, Grounds were kept up well. They could use new lounge chairs. Chairs were terrible. There should enforce the no smoking policy around the pool. Some of the staff couldn't care less whether they served you or not.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Maho Beach: Nice place for vacation

Great location. Pool and beach are very close and restaurants on the beach. Very convenient. There is so much to see and do on the island but it is very expensive. If you are travelling with the children and expect entertainment or activities for them - they have none. Staff is polite but some staff could be friendlier and service is not always on time or efficient. But overall good place to stay on the island

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Maho Beach: Good resort

I thought the hotel, grounds and facilities were average but the location was excellent. The beach was not really useable as the tide took the sand out. There was only 2 al acartes on site and it was very hard to get reservations. We could only reserve 2 in 11 days. The noise from outside casino and bar was very loud and they had a sewage sytem behind the hotel with big fans that was noisey so you could not sit on the balcony.

Location
Value
Food
Beach
Rooms
Service
review headshot

Lisa  - 

Verified Purchaser

Sonesta Maho Beach: Terrific Resort

Great food and public grounds. Rooms were outdated could use a refresh otherwise it was good.Service was fair, restaurants on the grounds could improve, the Italian restaurant was awful. Overall the buffet had good selection of food. Service was a little slow.

Location
Value
Food
Beach
Rooms
Service
review headshot

Mike  - 

Verified Purchaser

Sonesta Maho Beach: Had a fantastic vacation.

We had a great time watching the iets fly in. The grounds, food, drink, people. Everything was perfect. Natalie at trip central was a great advisor. The shopping was nice and close to resort and everything you need was close.

Location
Value
Food
Beach
Rooms
Service
review headshot

Ron6007  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Wonderful Resort (4 out of 5 stars)

This is an all adult resort, which is what we were looking for, instead of the newer Sonesta Maho Resort, which attracts the younger crowd with children. We had an oceanview room with a small balcony, that overlooked the small pool and deck. There were 3 umbrella and chaises setups that we used a few times, but we preferred the main patio setup with the larger pools, by the buffet restaurants and the bars. Our recently renovated large room was lovely and comfortable except for the mattress w [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Maho Beach: We had a great time !!!!

Grounds are beautiful. The food is a bit limited however everything we tried was very good. Front staff are under fire since the room situation is a problem. If you are not at a room with a view of the pool or ocean then the problems are plentiful. On the street side very loud music until around 2:00 am. The windows are like paper, they give no protection on noise. The sides also very loud fans and overlooking work yard that looks a bit like a junk yard. We changed rooms 3 times and in the end t [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Shareeta1  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: The Perfect Holiday

My Husband and I just returned From Sonesta Great Bay and we had a fantastic time! Our room was located on the 7th floor Oceanfront. It was very clean and very nice. We cannot think of anything negative about staying here. The service is top notch. All the Staff at this resort right from the front desk to the bartenders, housekeepers and even the groundskeepers are all so friendly and always have a smile. The food is very very good. We did not have one meal that we were disappointed. The bar ser [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Great resort

The staff was very friendly and we had excellent service. We enjoyed the live music that we had most nights. We even had bar service on the beach. We had a good selection of food and it was not only well presented but it was also very good.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Maho Beach: Sonesta Maho, St. Martens

The Sonesta Maho is becoming a very tired resort. It is apparent that they are trying to cut costs, and it is hurting the quality of the vacation. The food was far from satisfactory, and the selection of beer was poor. I have stayed at this resort in the past and it is not nearly as good now as it used to be. The only good thing about the Sonesta Maho is the location.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Maho Beach: Most Disgruntled Staff Ever

I just returned from my all-inclusive vacation in St. Martins at the Sonesta Maho Beach. I'll start by saying the staff from the flight and the Novex staff were great but the staff from the resort were terrible, I've been to a lot of resorts and usually take two trips a year and I have to say that is the worst resort I've been to, mainly because of the staff there. They were very unprofessional and not at all friendly, my friend who i met there asked one of the bartenders to make her a mojito [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Maho Beach: Must see the airplanes at Maho Beach!

My girlfriend and I had a great time staying at the Sonesta Maho in late January. The food was some of the best I've had at any all inclusive resort. Watching the planes flying overhead at the public beach right next to the hotel was amazing! We also rented a small car from Hertz located directly in the hotel lobby. Skip the excursions and rent a car to explore the island! We also took a bus down to the sister resort in Philipsburg and spent a full day there. It's a great way to see Philipsb [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Paul and Brenda  - 

Verified Purchaser

Sonesta Maho Beach: Loved Maho even more!!!

Very nice renovation, new food varieties were excellent, staff were attentive to our needs. The entertainment at night was now geared more for adults, much appreciated, house keeping was amazing, loved the new coffee machines with cappuccino etc.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Lovely Island, nice resort but could be better

The resort is nice but could be so much better. Small things were lacking but the rooms were clean and sufficient sized. The one major disappointment was the food; salads in particular. We have travelled a lot and have always found a wide range of salads available at both the buffet and a la cart restaurants. Here the salad was plain iceberg lettuce with only cucumber slices and tomato wedges for adding. There were no additional salads offered. Food in general was hit and miss in all the restaur [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Sonesta Great Bay Beach & Casino: Good and Bad

The staff at this resort are exceptional. With few exceptions the staff were highly competent, friendly and helpful. The exception being the guy providing drink service at the beach. The food was the best I've had at an all inclusive. The hot stone cooking, the wood fired pizza oven and the buffet were all wonderful. The hotel room was lacking in quality with issues such as a bathroom floor drain that smelled, a bathtub setup that was dangerous ( big step down) and pipes that leaked throu [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Rhonda  - 

Verified Purchaser

Sonesta Maho Beach: Last minute Vacay!!!

My family and myself just recently spent our winter xmas break in St. Martens at The Sonesto Maho Beach Resort. As always no resort is perfect. There are some good and some bad about Sonesto but all in all we did have a enjoyable vacation and would suggest it to friends and family for a good, value friendly, family oriented and right in the heart of Maho kind of resort. With the continuing rennovations it should turn into a great little resort!

Location
Value
Food
Beach
Rooms
Service

Next Page