Perfect size resort!

Our first impression was how welcoming the staff was. Each and every person was helpful, accommodating, and happy to see you. Our roo. Was perfect, no complaints. Large pool for families and a quiet pool for adults. That pool was amazing. Each had beverages of many, and never rude if a tip was not given. Food was very good at the buffet and alacarts. The beach was so close,, you could see it from the front hotel lobby. My wife and I met many people from all over. And have long lasting friends! [... read more] We had a fabulous time. Big shout out to our spectacular Agent Sandra Taylor, She made our trip easy. All was done for us. Thank you DR and Sandra!!!

Amazing experience

A perfect relaxing vacation! The staff are extremely friendly and helpful, the food is the best in the Caribean, the pools are spotless, the beach is super clean, the a la carte restaurants are above and beyond! We met so many nice people. We will definitely be going back next year with friends & family.

Amazing family place

As usual this place was amazing. It's like going from your own house to another family house. The greet you with a big smile ?, they serve you from their heart and they make sure that you are100%happy ?. You got to and see in your own eyes and discover how good they are from the management team to the server and to the housekeepers. Amazing experience that encourages you to go back again and again and again

Great Resort

This was our second time to stay at this resort and would gladly go back again and again. It is a smaller resort which we liked. Staff are extemely friendly. Check in was a breeze. Our room was with a view of the pool and the beach which is what we requested. Food was very good and the three ala carte restaurants were even better. We found the entertainment a bit lacking compared to larger resort but were ok with that as we're not night owls. We met many fabulous people and will stay in touch wi [... read more]th them.It would be great to go back with a large number of the same people. Hope this happens. We would reccommend this resort to anyone who likes a smaller resort with great staff.

Amazing resort

After being at this resort for 8 times now, I am amazed that it still feels like home. The staff remember us from November. They still treat us like family. Great food, great pool and great beach. The only small criticism would be the need for more umbrellas at beach and pool

Really Super Resort

My stay at the VH Gran Ventana was wonderful. The staff were very helpful. The maids kept the room extremely clean and the fridge well stocked. The buffet had a huge variety to choose from every day and there was more than enough food. The grounds are extremely well kept. Thankfully we only had one day of rain. The weather was beautiful for the week I was there. One of the things that I really enjoyed about the resort is that it’s a bit smaller so everything is within a very close proxi [... read more]mity. I maybe returning there in December. This is definitely one of the better resorts that I’ve been to. PS … they had lots of Hot Water for showers !!

Too many negatives

To me the best things about the Gran Ventana are the food and the staff. I have never had such good food constantly like they serve here before. The staff are very efficient and happy to serve you. The beds and pillows in the room were very comfortable. That said I found the rooms lacking in lighting and an adjustable magnifying mirror in the bathroom ..... just plainly too dated. My next peeve is the beach. We were jammed in together so close that you feel like a sardine in a can. Not a l [... read more]ot s shade so you could not move away from the crowd and thus you could hear people taking constantly...hard to concentrate to read. Also I contacted the resort twice to ask for a quiet area room...we were first floor directly opposite the theatre where the nightly entertainment occurs...very noisy till after 10 pm....we rise very early in the morning to walk the beach thus we go to bed early.....when we got our key I asked is it in a quiet area and the answer was yes??? it wasn't...So over all too many negatives for me to return.

Amazing Resort

This Resort is great, the grounds are kept immaculate and the rooms are clean. The food is excellent. The staff are friendly and attentive. The bars are close by everywhere and the pool is huge and kept clean.

Loved this trip

Extended family trip. Did not want to leave and ready to return. Took the premium package - vintage bar was great and the separate beach was wonderful. A la carte restaurants were a chance to try other foods than the buffet - which was amazing and the staff are great. Initially put in a room on the third floor - not great for someone with mobility issues - but changed as quickly as the front desk was able to find an appropriate room. Did miss out on “extras” for a returning guest. Unsur [... read more]e why this was missed.

It was good

it was a little old, but very clean and well kept staff were nice , house keeping was good no complaints really except there was money missing from our safe we complained about that but it went nowhere naturally

Amazing resort!

This resort was awesome. The nightlife could have been better but it was okay. The food was absolutely amazing. We got the royal package which we probably would not do again as the perks are not that rewarding ..We want to go back next year if we can get a good price.

Gran Ventana

Room clean daily Pool always clean Food quite good Staff excellent 90% Quebecers Smoking Arrogant Loud & Lots of Cruise day visitors Won’t go back Prefer to have local Dominicans but none could book as it was full of French ☹️ I know they book to fill the resort to stay functional but when there are people problems it ruins it for others. Would not recommend to Ontarians

Nice Resort

This was our third visit and we were very disappointed where our room was. We faced a construction site with noise starting at 6:30 am. Also the hotel didn’t recognize us as return guests. I guess return guests get a welcome fruit basket in their room upon arrival, a special dinner and a banner on their door which we didn’t receive any of that! Also, we couldn’t get any beach chair most days because people were saving them each morning probably around 5 am. The hotel and service is  [... read more]good. Since our last visit in 2022, the hotels in general has gone down abit. That being said l, I’m not sure if we will be back

Return customer

The staff makes this resort so friendly and helpful. Lots of choice of food and the staff on the royal beach are just awesome special shout out to Aquilino. The Royal Package is worth it special thanks to Maria.

Overall amazing time!

Overall I had an amazing time at this resort and I would go back to this resort! PROS -the resort was safe! As females, we had no problem wandering the resort and beach solo. Even going into the town on a city tour, it didn’t feel dangerous for us. This was the main factor I was looking at when booking this resort. -the demographic was mostly older adults and families. We both loved it. Added that extra level of safety for us. We weren’t looking to party so this was perfect! -the food was [... read more] good with lots of variety, even for vegetarians. Never got sick or felt ill with the food. The a la carte options were delicious. Great service there. Book early though! They fill up fast. -there are a lot of excursions nearby! I ended up going on 4 during my 7 day visit. Two of which I did solo. Highly recommend zip lining at Country World Adventure Park, a city tour with the cable car, and Monkey land. -you can book offsite excursions at the resort as well. We booked a snorkeling tour in Sosúa for half a day. It was only $40 US. Speedy, the worker at the booth, is super nice! Afterwards he asked how I liked the excursion with a smile on his face. -the mall is a 2 minute walk away with many souvenirs options. It’s full of other tourists too exploring the resort plaza. -the resort has a variety of activities throughout the day, such as morning yoga, aqua Zumba, Zumba, bingo, bike rides, and more. -nightly entertainment had a different theme daily such as a silent disco, karaoke, couples games, boys vs girls challenge, live music, hula hoop contest, magician, a white attire party. The shows are not high quality but still entertaining -lastly, the resort is a very quick ride to and from the airport. CONS -some of the staff were rude to us. At one point I was yelled at aggressively for trying to help to move a chair as I was leaving the quiet pool. It was very strange. When the entertainment staff were trying to get females up to do the hula hoop contest, one guy (not in uniform but I think worked there) aggressively grabbed my wrist to go up. I firmly pulled back. Out of the 7 days we were there, we were only offered a drink once at the buffet. I flagged someone down near the end of our stay for a glass of wine (she was serving others wine), she served me white wine and said she’d return with red wine for my friend but never did. The housekeeping service took away our towels and never returned them. I asked the front desk twice for towels. They told me housekeeping eventually comes back with the towels but they never did for us. We ended up just keeping the do not disturb sign on the door. Front desk seemed irritated anytime we had questions. It was our first resort trip so we didn’t fully know what to expect or where things were. Half the bartenders were not friendly (mostly at the main bar. The quiet pool typically had nice bartenders, especially one guy was always smiling). We did tip all the service well and were friendly. Other resort guests I chatted with (who were retired) had such positive things to say on their experience with the staff so I’m not sure why our experience unfortunately was this way. -the beach is full of salespeople! My last morning there, I laid by the beach for 10 minutes. During this time, 6 people came up to me trying to sell stuff. A few were pushy. I left out of annoyance. When I went to the beach in the afternoon earlier in the week to read, salespeople weren’t pushy. However, the wind is very strong and blew sand in my face a lot. -we noticed some locals do stay there Saturday to Sunday. Two guys were hitting on us using Google translate and not taking no as an answer. This of course could happen anywhere though and thankfully they left us alone eventually.

Great resort!

Pros: -Beach was beautiful -Food was great -Grounds were immaculate -Drinks were wonderful (Jackie Special and Dirty Monkey were my faves!) -A la cartes were great -Rooms were cleaned and fridge was stocked each day -staff are friendly Cons: -Rooms were extremely dated -evening entertainment was not great

Relaxing trip

The hotel and rooms were very clean. Front desk was very helpful in arranging a appointment with a dentist and transportation to get there and back. Restaurants were nice and the food was good. The guests at this hotel seemed like a older crowd and the staff were very attentive. The only thing it lacked, was entertainment. But would definately recommend.

Great place for rest and relaxation!

What a wonderful place to stay! The resort is very well taken care of, the food plentiful and the drinks keep flowing. The resort is small and everything is in walking distance. Truly an enjoyable place to be!

A great resort, thank you for the recomendation

Thanks to Monique Kwirant for recommending the resort! We wouldn’t have booked it without her! The food was great with lots of options.t, The people were friendly and the beach was perfect. In addition to lots of sand for swimming there was large patches of rocks and coral, perfect for snorkeling with tones of reef fish.

Fantastic….had a wonderful time

The lobby,the beach,the pool,our room,the restaurant,everything was top notch.We were here here last year and had a great time so we decided to come back and have no regrets.Hopefully we will visit next year.