Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(149 Reviews)

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Paljaeger  - 

Verified Purchaser

First Time in Dominican

April 2013, 4 of us stay at the Gran Bahia Principe in La Romana. Rooms were clean, well furnished and quite nice by North American standards. Bathroom was modern and worked well. The pool was lovely and everyone was very friendly. The restaurants provided excellent food. The beach is nice but the water is not clear. So if you intend to snorkel in clear water, you will have to do an excursion. Did several excursions....best one was Catamaran cruise/snokelling to Catalina Island with a few stops [... read more]

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Westward82  - 

Verified Purchaser

Good Resort for Price

Staff is very friendly. A short ride form the airport, service was a bit slow at poolside bar but just because of traffic. The drinks (once you get them to customize them a bit) were good. Food was decent - enough choice for every meal. Poolside and beachside were great. Nice, relaxing environment. Nightly activities were entertaining.

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KatMac  - 

Verified Purchaser

First Time in La Romana

This will not be my last time to this location ... remote and away from it all just what we were looking for ... NOT a party place but that is just fine with me ... if you want crazy go to Cancun ... thank you Tripcentral

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Aconitine  - 

Verified Purchaser

Disappointed

It's a long way to go for indifferent service, food not properly kept heated & a hotel that doesn't meet obligations. We paid for an ocean view for 3 adults. We had to move rooms 2 times and be very insistent to get it. Our ocean view also included a view of the back of the restaurant complete with sound of the A/C. Never going with this company again

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Eric  - 

Verified Purchaser

Third time bein here. Great resort all around!!

I really enjoy this resort. Love the poll area and not to big. food is good and rooms are clean. I take vacations by myself and really enjoy the peace and quiet of this resort. I would recommend it to anyone.

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Nadia  - 

Verified Purchaser

Terrible service

The resort is gorgeous, but the service it's way substandard. Would not go back, if they would offer us a free week. Went there to talk about organizing our wedding. The lady said in the email that she will find us. Spent there a week, never heard from her.

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Emosher  - 

Verified Purchaser

Nice resort

hotel very clean an staff were awesome. Grounds were very well kept. beach was vantastic with one complaint, should not be able to reserve chairs overnight. if you do not get up a five in morning you may not get a chair. water was very cloudy as locals were dredging sand from the bottom to make cement for future condos. when the pump was not running( which was two days out of seven ) the water would start to clear. the cloudiness was not from the river as we were told before we booked. Snorkelin [... read more]

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Alan  - 

Verified Purchaser

Nice resort..could be better..

room and location was very nice...almost right on the beach...room service was very slow and food quality could have been much better...in most cases, hot food was not hot...language barrier led to many orders not being accurate...wifi too expensive...staff was very friendly in most cases but when asked for help, the communication to the specific staff to get things done was very poor...

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Tagocs  - 

Verified Purchaser

Beautiful site & excellent service!

Hotel grounds were impeccably kept. Staff were super friendly and happy and not pushy at all. Gabriel is an amazing asset to this hotel - truly cares about guest experience. Food was mediocre Beach was disappointing - would give this a 5 if the beach was good. Strange that beach & pool are together on this rating form (below) - pool was great!

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