Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(253 Reviews)

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Private  - 

Verified Purchaser

Amazing Resort

The beaches are amazing and at this resort they were working on picking up sea weed by 6:15 am every morning. Very clean resort. Dated but they are working on it!! No shortage of food. You will always find something you like even if you are a picky eater. The staff work hard to put on evening entertainment. THE BEST entertainment was Alex in the Azul Restaurant. As the evening show finishes Alex will perform in the window for all to see. He was our highlight of the evening.

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Private  - 

Verified Purchaser

Great place

Very nice place, friendly staff and good entertainment with lots of activities and outings available, snorkling, places to visit, tours, fishing etc. Good place to relax and wind down.................

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Laura  - 

Verified Purchaser

So So

This resort is in need of repairs. The rooms are outdated. The grounds itself are nice and well maintained but lot's of things to be done to give this resort the WOW factor and pictures to do it justice not ones from 20 years ago. The food I have to say for Cuba was very good, repetitive but always something to eat. The oriental ala carte was no do good but the steak house was fantastic. A massive paint job on every building is needed. When you want to change rooms don't bother one is no differe [... read more]

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Pa Pa Dan Dan  - 

Verified Purchaser

This resort was awesome for the price !!!

The hotel was aged , the rooms were clean , the maid service was great ,the food was very good ,the grounds were well kept and the service was very good , the entertement and the beach were awesome !!!!

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Ashleigh  - 

Verified Purchaser

Will not be returning

There was so many things wrong with our stay I'm not even sure where to begin. I'll start out by saying we are very laid back, easy to please people. Our expectations were not high for the price we paid. However I was shocked with how unsatisfactory our stay was. We had actually booked our vacation at Tryp but got bumped to Sol a few days prior to leaving. So not off to a good start. Once we got there we were told it would be half hour wait for the room. When we came back they said another hour, [... read more]

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Taylor21  - 

Verified Purchaser

Great Resort!

My boyfriend and I were there from Jan. 30 to feb. 6. We had an amazing time! We went to the NIghtclub in a cave, a couple beach parties, and nice restaurants on the resort. The beach was beautiful and the staff was friendly. This was defiantly more of a party resort (no complaints there). Our room was large with a great view. We had running hot water at all times and 24/7 service if there was a problem. Overall it was phenomenal!!

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Gerald  - 

Verified Purchaser

Amazing Beach

This resort could definitely use some updating. We don't believe it should be rated a 4* as advertised. We had no hot water for showering & the shower head was broken. The bed coverings were stained & the room was equipped with bare essentials. The hotel was over priced for what we received ( the beach was pretty awesome though)jerr

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Rxplus  - 

Verified Purchaser

Good time

We have stayed at this resort 3 times now. In the last yr they have updated the buffet and plan on updating some rooms..to make them more modern...plan to do 190 in the next year. Upon our arrival we did not get the room we had requested so had to opt for a top floor (which I specifically did not want as no elevator)...but management changed us to the room we requested the next day. Try to get building 6 or 7 if you want by the pool. Great time at the foam party! We had dinner a few times at [... read more]

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Kitkat  - 

Verified Purchaser

Awesome resort!!!

Hotel was great! The staff was always super nice and helpful. A lot of them went above and beyond like saving tables for us at breakfast or making special drinks just for us. Room was always clean. Beach was amazing and clean! The ocean was super calm like a pool and saw lots of fish. If you love cats you'll love this resort because they have a bunch of kittens and young cats around the 24hr bar and they're very friendly and love to be fed the lunch meat. Entertainment was awesome and they did a [... read more]

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Private  - 

Verified Purchaser

Family trip

We had a great family trip!! Weather was great, beach was awesome, and drinks were cold!! Great value for price! Nice and relaxing! its a 4 star in Cuba but if you went anywhere else it's more like a 3 star Not complaining... it was good and food was too... it's working on Getting upgraded.... my 2nd time going to that resort...3rd time in Cuba and I would go back!!

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Private  - 

Verified Purchaser

Very nice

We stayed the week before Christmas. The resort was well kept and the rooms were very nice. The grounds and the pools were well maintained. The beach was beautiful!!! My only complaint is the food.

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Private  - 

Verified Purchaser

A beautiful resort

It is a large property with many coconut trees, nice for walks after meals. the beach is beautiful, you can choose: sections with waves or calm water. Choices of food are acceptable - limited fruits. Paid for coconuts from the gardener or at the beach. Rooms are not acceptable: ground floor room with broken back door, or no AC, or no window in the bathroom , or smell of mold, can be noisy from party guests. Be prepare or ask for far but quiet room. U may spend much of $$ for tips, or get  [... read more]

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Private  - 

Verified Purchaser

Fantastic Vacation, Two Weeks Was not Long Enough

I stayed there from Dec 8/16 to Dec 22/16. One can't ask for anything more. The trip was great, short drive to the hotel not hours of driving. Of course. there will be some unhappy people even they will offered red carpet service, it is human nature. - My room was great, clean with balcony, nice shower and bathtub. Room service was excellent. - There are several great bars with excellent drinks and fantastic service with smiling faces all the time. - There are 4 to 5 restaurants whi [... read more]

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Private  - 

Verified Purchaser

Tired, seen better days

Hotel has seen better days. Tired, need repairs, 1/3 rooms are closed. Food is poor quality fit the price. No plates for meals, unless you are there when it opens. Same for food selection. Beach not been restored since the hurricane, lack of chairs, towels.

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Beachcrazy  - 

Verified Purchaser

Good vacation

This was our 7th time in Tryp Hotel Cayo Coco and we like it very much. The hotel is a perfect setting. Big swimming pool, buffet restaurant and many a la Carte restaurants. We know lot of people there so we always looking forward to see them again. Food is good, salads, cheeses, cold cuts, lot of fish and meat for grilling, pasta, pizza, good sweets that I must say for sure. Wine and beer is also very good. Grounds are very well kept and they try to make everybody as comfortable as possible. It [... read more]

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EVA VERA  - 

Verified Purchaser

Poor resort

SORRY TO SAY THIS RESORT IS CALLED (CAT RESORT ) CAT FAMILY EVERY SIDE YOU WALK EVERY ONE IS GIVING THEM TO EAT . ALSO DO NOT SPRAY ENOUGH FOR MOSQUITOS I GOT BITTEN ALL OVER . WHEN YOU REACH THERE THEY SAY NO RESTAURANTS A LA CARTE AVAILABLE ONLY 1 INTERNATIONAL RESTAURANT WHICH YOU CANNOT EAVEN GET A PLACE . I HAVE TRAVELED A LOT OF PLACES BUT NEVER SAY A HOTEL LIKE TRYP CAYO COCO CUBA I HAVE TO ADMIT THAT MY ROOM WAS ON THE GROUND FLOOR BEAUTIFUL VIEW OF THE OCEAN . I RESTA [... read more]

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Kinger  - 

Verified Purchaser

Awesome resort

I have been to this resort 12 times and always come back. Have also brought my 8 year old son there twice and only place he wants to visit. Always clean beautiful beach and friendly staff. Only negative is there are a couple of blocks of rooms that do need some redecorating but still clean Will always return here.

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Peteza  - 

Verified Purchaser

Beautiful stay

Clean rooms and grounds. Perfect beach. Great food and drinks. Staff are first rate! Lots of good fishing and snorkeling.Bike rides were fun and atv and scooter rentals are available. Also nearby horseback riding. Hobie cat sailboats and speedboats also for rent. So always something to do. If your hobby is drinking then you will be very happy for sure! And you have to try a good cuban cigar even if you dont smoke.

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Yamaha_gurl  - 

Verified Purchaser

Pro: Beach, Staff, Activities! Cons: Rooms

If you want to have a great beach vacation, go here. If you want to sleep in your room, go somewhere else. Great atmosphere, non stuffy, good food, great dancing! Fave out of 3 other hotels (colonial, flamenco, pestana) in Cayo Coco!

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Becc  - 

Verified Purchaser

Amazing!

A group of us went here for a grad trip and we absolutely loved it! The food was really good! The beach was also incredible and you could snorkel right off the resort. I would for sure recommend Tryp!

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